Top Secret PPC

Embed Size (px)

Citation preview

  • 8/14/2019 Top Secret PPC

    1/8

    We thought we'd add a glossary covering offsome of the buzz-words in PPC these days

    Click Path Analysislick Path Analysis - Reporting on entire userjourney and how they interact with multiplechannels before conversion

    PPC ArbitragePC Arbitrage - A page solely for hosting PPCads, bidding on cheap keywords, profiting whensomeone clicks through a more expensive PPC adon their site

    Ad Cloningd Cloning - A lazy tactic, where a PPC advertisercreates a near-duplicate of another brand's ad toboost traffic

    A/B Testing/B Testing - Testing one advert or landing pageagainst another, to see which yields highest ROI

    Bid Boostingid Boosting - Bid management incorporatingincreased PPC bids when ads are served tospecific demographics

    Daypartingayparting The ability to specify times of dayor day of week for ad displays to specificallytarget searchersLong Tailong Tail - Keyword phrases with three or morewords in them. These keywords are highlytargeted, but less competitive, meaning lowerCPCs and higher ROI

    Share of Voicehare of Voice - Exposure of an advertiser withina specific vertical over a period of time

    Searchandisingearchandising - A Search term meaning the planninginvolved in placing the right merchandise orservice at the right place, at the right time, inthe right quantities, and at the right price

    Glossary

    12

    An insiders dossier on

    Paid Search (PPC)

    File No.2 of bigigmouthouthmedias expos seriesedias expos series

  • 8/14/2019 Top Secret PPC

    2/8

    FindingtherightPPCagencyWarningsTheirexpertiseAccreditation

    InterrogatingyourPPCagencyProtectingyourbrandDeliverablesandexpectationsReportingandresultsAgentrelationshipsAgentbigigmouthouthLeakedby

    Glossary

    1)

    2)

    3)

    4)

    5)

    6)

    7)

    8)

    9)

    10)

    11)

    12)

    planofattack

    Searchnowaccou

    ntsfor57%ofo

    nlinemarketing

    spend...it'sac

    ompetitiveandc

    omplexarena

    whichcoststime

    andmoneytoim

    plement,track

    andmaintain.So

    howdoyouget

    itright?

    Bigigmouthouthmediaediahasoverad

    ecade'sexperien

    ce

    withinsearch.T

    hisisourbig,

    cleverinsider's

    viewtosuccessf

    ulPaidSearch.

    We'veidentifiedth

    eopportunities

    offeredby

    PaidSearchandnaileddownth

    oseall-important

    pitfallstoavoid

    .Thisdossierw

    illhelpyou

    implementarobu

    st,ROI-focussed

    campaignthat

    complementsyour

    entiremarketin

    gstrategy.

    Agentbigigmouthouthattherea

    dy...

    CONTENTS

  • 8/14/2019 Top Secret PPC

    3/8

    WARNINGS

    findingTHE

    1

    2rightPPCagency

    Checkout the agency's experience and case

    studies.Can theyshow youproven results

    for highlysuccessfulcampaigns?Dothey

    know their verticals?

    Check thelongevity of their client

    relationships -aretheyhanging on to

    accounts through excellence?

    Talktotheirclients. Are they happywith

    the service, theresults andthe customer

    service?

    How secure andestablishedisthe agency?

    Even in this relatively young industry, all

    the seriousplayers will havebeen actively

    working with big clientsforseveral years

    DotheyunderstandthefullDigitalMarketing

    landscape? Even better,canthey offermulti

    channel campaign management?

    Do theyhave leading-edgeexcellence within

    yoursector?

    Will they provideyou fullvisibilityon

    your accounts includingread-only logins?

    So youneeda PaidSearchcampaignmanagedbyan

    agency formaximumbenefitwheredoyoustart?

    Bewareoffrontmen.SubcontractedPaidSearchcampaignscanbedangeroustoyourbrandandyourpocket.YouneedtoknowwhohasresponsibilityforyourcampaignGoonrecommendations.Agoodagencyshouldgetalotofnewbusinessthroughw

    ordofmouth.Bewarethedodgydealers;PaidSearchagencieswitharaftofsalesstaff,butthinontheoperationalsideAPaidSearchagencyshouldneverownanythingonyourbehalf.Thisincludessearchengineaccounts,performancedata,PaidSearchlandingpagesandanalyticsaccess.Don'triskbeingheldtoransom.Makesuretheywilldoafulltransferofyouraccountandhistoricdatashouldyouwishtochang

    eagenciesinthefuture.Ifnotyouruntheriskoflosingallyourqualityscoreandhardwork!Avoidstickycontracts.Iftheagencyisasgoodastheysaytheyare,whytheneedtotieyouinforayear?

  • 8/14/2019 Top Secret PPC

    4/8

    THEIREXPERTISE

    3

    It'seasytorush

    intoPaidSearch

    butit's

    criticaltoplanas

    trategic,insightful

    campaign.

    Askaboutthefoll

    owingmust-haves:

    ACCREDITATION

    4

    It'scriticalthatyour

    agenthasproven

    excellencewiththema

    jorsearchproviders.

    Theseaccreditationsa

    reachievedinan

    examsituationandare

    theretoseparate

    theprofessionalsfrom

    thecowboysDotheyk

    nowhowtointegra

    tePaidSearch

    withyourAffiliates

    ,DisplayandSEOca

    mpaigns?

    Dotheygivefull

    detailsofwhatth

    eservice

    willinvolveandwh

    ereyourinputisre

    quired?

    Dotheytakeanaccurate

    brief?Afterall

    how

    cantheymakeyourcampaignasucce

    sswithout

    acompleteunderst

    andingofwhatyou

    rbrand

    isabout?

    Makesuretheyoff

    erafullpre-camp

    aign

    auditreportoutli

    ningthechangest

    heywant

    tomakeandwhy

    Dotheydemonstrat

    emarket-leadingt

    echnical

    expertise?

    Dotheyhaveagri

    pontheimportant

    search

    enginesan

    dterritoriesfor

    yourcampaign?

    Dotheyoffertransparent,m

    ulti-channel

    tracking?

    Whatexperiencedo

    theyhaveinadva

    nced

    demographicandge

    ographictargeting

    ?

    Dotheyhaveexper

    ienceinrunningc

    ampaigns

    onbothsearchand

    contentnetworks?

    BigigmouthouthmediaediaisanofficialE-cons

    ultancy

    PaidSearchtrainingp

    rovider

  • 8/14/2019 Top Secret PPC

    5/8

    PROTECTINGYOURBRAND

    6

    TrademarklitigationisahottopicwithinPaid

    Search.Makesureyouragencyunderstandsthe

    scopeofyourtrademarkprotectionandcan

    adviseyouonbestapproachformaximumprotection.

    Aretheybrandfocussed?Dotheyhavethenecessaryexperienceworkingwithvaluedbrands?

    Hereareafewthingsthatshouldringalarm-bells

    ifyouragencysuggeststhem!

    Rememberyouneedthecomfortofanagencywith

    ProfessionalIndemnityCover.

    Usingcompetitorbrandbiddingasacorepart

    ofthestrategy-thisisntadefaultstrategy

    forall

    AttemptingtoimitatecompetitorsinyouradcopySacrificinguserexperienceandbr

    andperception

    fortrafficgain

    INTERROGATING

    5

    Howmanyy

    earsofex

    perienced

    oyouand

    yourteam

    have?

    Willyouin

    demnifymy

    brandfro

    mdamage?

    WillIbe

    tiedtoa

    longcontr

    act?

    Whattechn

    icalexper

    iencedoy

    ouhave?

    CanIsee

    asampleo

    fmulti-cha

    nnelrepor

    ts?

    Canyouhandlev

    astvolume

    sofkeywor

    ds?

    Willyoub

    esub-contractingm

    ycampaign

    ?

    CanImeet

    theteam

    thatwillworkon

    my

    campaigni

    nyouroff

    ices?

    Howwilly

    ouintegra

    temyPaid

    Searchwith

    myothera

    ctivities?

    Howwilly

    ouliaise

    withmyot

    herdigital

    agencies?

    Canyousu

    pplyPaidS

    earchpage

    content?

    Doyouoffe

    rsitebui

    ldconsult

    ancy?

    Whatmulti-v

    arianttes

    tingandu

    sability

    experiencedothe

    yhavefor

    PaidSearch

    landingpa

    ges?

    WillIagr

    eeandsig

    noffeverypartof

    the

    campaignp

    rogress?

    Nameofag

    ent

    YOURA

    GENCY

  • 8/14/2019 Top Secret PPC

    6/8

    DELIVERABLES

    7

    ANDEXPECTATIONSYourcampaignkeywordsYourcampaignkeywords-Doestheagencyhavethein-houseresourcetocopewitheverchangingkeywordlistsandadvertcopy?Reportseports-Makesureyourreportsareintheformatyouwant.IfyouwantWarandPeace,demanditTransparencyis

    key

    ransparencyiskey-Willyouragencyprovidefullvisibilityonwhatthey'redoingandwhy?ScalabilityandwideningthecampaignacrossScalabilityandwideningthecampaignacrossmultipleterritoriesultipleterritories-Canyouragenthandleyourcampaigninmultiplelanguagesandterritories? Howscalableandprofitableistheproposedcampaignstructure?Inventorynventory-Canyouragencyimplementacampaignabletocopewithanever-changingproduct-drivenshopfloor?Technolo

    gyechnology-Whattechnologywouldtheyusetoensureyourcampaignisalwaysupdated?Ethicsthics-Cantheysupplyyouwithbestpracticeguidelinesandbespokestrategiesforcreatingsynergybetweenyourvariousonlinechannels?

    REPORTING

    8

    ANDRESULTS

    Doyouhaveacentralpointofcontact?Istheresomeonewhoiscluedupaboutyourcampaignobjectivesandstatusandalwayshas

    timetodiscussitwithyou?Makesurethereportingcoversallofyourtargetlanguages,searchenginesandterritoriesDoestheagencyleadthewayinmulti-channelreporting?

    CantheyapplyclickpathanalysistobreakconversionsdowntoindicatewhatpartPaidSearch,SEO,AffiliateandDisplayplayedintheacquisition?Cantheagencyworkwithyourchosenanalyticsordotheytryaonetoolforallapproach?

    KeyPerformanceIndicators(KPI's)arecrucialforanyPaidSearchcampaign.Theseneedtobeidentifiedattheoutset,andcontinuallyworkedtowardsduringthecampaign.

  • 8/14/2019 Top Secret PPC

    7/8

    AGENTRELAT

    IONSHIPS

    9

    IsyourPaidSearchag

    encyawareofyour

    technical,budgetary,le

    galorbrandingrestrain

    ts?

    Aretheysensitiveto

    yourbusinessneedsan

    d

    flexibleiftheychang

    e?Bewareofagencies

    thatoffera'onesize

    fitsall'solution

    DoesyourPaidSearcha

    gencyunderstandand

    complementyourotherDi

    gitalMarketingactivity

    .

    Evenbetter,canthey

    offerthesethemselves

    ?

    Andofcourse:thepersonalitydotheyf

    it?

    Afterallyou'llbewor

    kingcloselywith

    them,ithelpsifyou

    likethem!

    SelectingaPaidSearc

    hagencyisnotsimply

    selectingaservice

    provider;itneedsto

    bea

    relationshipwithyoursuccessat

    itsroot.

    OK,we'redone.Remember,wenevermetFormoretipsandundercovernews,

    registerforourweeklynewsletteratwww.bigw.bigmouthouthmedia.com/newsletter

    media.com/newsletter

  • 8/14/2019 Top Secret PPC

    8/8

    AGENTBIGMOUTH

    Bigigmouthouthmediaedia has been at the forefrontof digital marketing since the dawn of the

    industry, pioneering results-focussed,

    ethically integrated digital marketing and

    winning numerous awards along the way.

    Now with over 200 staff in 10 countries, we

    work with more than 300 major brandsglobally across 24 languages.

    Want to know more about integrating Paid

    Search? Pick up the phone and speak to one

    of our mouthy experts on 0845 130 0055845 130 0055 oremail tellmemore@[email protected]

    10

    Leakedby...13Leakedby...11

    Everythingwedoisbesp

    oke.Onceweve

    receivedaclientbrief,w

    eaddsomebigigmouthouthy

    lovetobettermeettheseobj

    ectiveswithin

    thebudgetallocationandtimeframeset

    Wecandemon

    strateexcellenceinall

    sectors,

    supportedbyROIyoucan'

    targuewith

    Wecanhandlecampaignswi

    thmillionsofkeywords,

    acrossseverallanguages

    andterritories

    We'refullyglobal,withP

    aidSearchexperts

    acrosstheworld.Eacho

    ftheseteams

    knowstheirownmarketu

    p-close

    andpersonal

    UsingbigigmouthouthmediaediatohandleyourPaidSearc

    h

    givesyouaneffective,mu

    lti-network,cost-effective

    approach,fullysynergised

    withyourotherchannels.

    Youcalltheshots,wedo

    thehardwork.Here's

    whybigigmouthouthmediaediaistheleaderinitsf

    ield: