1 December 2020

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In This IssueThe Allscripts Developer Program builds a culture of innovation by reducing barriers and risk associated with installing and using innovative healthcare technology. This eMagazine features the top healthcare apps from the past year.

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Tomorrow’s ideas, today.

Top Healthcare Apps of 2020 4 CallMyDoc by Sphinx Medical Technologies

5 Charlie by healthfinch

6 Dragon Medical One by Nuance Communications

7 Juxly Vault

8 Health Desk by Keona Health

9 Opargo

10 Relaymed

11 ThoroughCare

12 UnisonMD

2020 Allscripts Developer Program Award Winners

13 See who was recognized for their strong contributions to improving healthcare

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CERTIFIED FOR ALLSCRIPTS PROFESSIONAL EHR™ & ALLSCRIPTS TOUCHWORKS® EHR

CallMyDoc by Sphinx Medical Technologies

Automated patient call answering that reduces errors, rapidly responds to patients

Physician practices handle thousands of after hours and weekend patient calls that often go undocumented. Even if documented, the calls are entered into the EHR manually from memory or potentially from notes on a napkin.

In a world where so many day-to-day tasks can be streamlined with technology, why continue to enter this information by hand when solutions are available to automate the process?

That’s why the ADP team chose CallMyDoc™ as our February App of the Month. This solution makes a real difference in clinician and staff workflows by enabling clinicians to focus on what matters most: providing amazing patient care.

The experience that led to this app’s creation“My wife is a doctor and on our first date, she was constantly getting called by her answering service. She had no way to know who was calling her or why. Coming from Bell Communications Research, I thought that was extremely bizarre, since she was using an iPhone,” CallMyDoc founder Carl Silva said.

Together, Carl and his wife came up with the idea for the CallMyDoc app to offer automated patient call answering to:

• Reduce errors• Respond more rapidly to patients• Track and manage all patient calls after hours and during the day

This application enables doctors to know who is calling and why, without getting up from the table at a restaurant. A doctor like Carl’s wife can review which patient is calling her and why in a transcription of the patient’s message. Then, she can view a summary of the patient’s chart and decide what to do.

The app has the ability to call the patient back to tell them the doctor will call in 10 minutes. The doctor can send a prescription refill from the app, which then tells the patient where to pick it up. And when the doctor is finished, the app documents the call and puts it back in the patient’s chart.

CallMyDoc eliminates all of the manual work of entering data into the EHR, which can slow practices down when documenting after-hours calls. Tracking everything that happens when a live person cannot answer the phone or a doctor works with a patient off hours, it ensures accuracy and eliminates wasted time. Watch the webinar replay to learn more.

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“We needed a secure, user-friendly way to capture the after-hours calls. Love the recorded message. Having the app integrate with Allscripts Professional EHR and the patient medical record was a game changer. No missed after-hours patients. The ability to capture all calls more efficiently than our current voicemail is very helpful. With reduced staff, due to COVID-19 we are able to work the overflow calls and we are not rushing to put patients on hold. The ability to see what calls are assigned to certain departments/caregivers is an amazing feature to track productivity and speediness of our office responses. The CallMyDoc team had us up and working in hours. Our ability to ask questions, make suggestions and have Carl [Silva] help us with our call flow has been huge in helping us make this transition with reduced staff. Our staff, including the doctors, see the value of each call recorded. They have all figured out how to use the application and are able to monitor patient calls and help out as needed.”

CallMyDoc User

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CERTIFIED FOR ALLSCRIPTS TOUCHWORKS® EHR

Charlie by healthfinch

In October 2020, healthfinch’s prescription renewal delegation engine, Charlie, celebrated an “App of the Month” distinction—for the third year in a row.

“Health systems are under incredible stress to provide high-quality care with constrained resources. With Charlie, health systems have a solution that offers a unique combination of technology, prescription renewal protocols and workflow optimization that enables a better patient experience, improved quality metrics and significant time and cost savings,” said Fritz Hofheinz, M.D., Chief Medical Information Officer at healthfinch. “We’re proud of the difference Charlie has made at health systems across the country and honored to be recognized as an Allscripts App of the Month featured partner.”

Charlie integrates with Allscripts TouchWorks® EHR to streamline prescription renewal workflows and identify gaps in patient care. Each time a renewal request is received, Charlie pulls relevant data from the patient’s chart, such as dosage, last visit and labs, and cross-references that information with evidence-based renewal protocols that have been customized to each organization’s standard of care.

“We’re proud to partner with healthfinch to help Allscripts practices continue to transition from manual to automated processes. healthfinch is a leader in prescription renewal delegation and we’re proud to showcase Charlie as the App of the Month,” said Tina Joros, General Manager, Open Business Unit.

To celebrate the App of the Month recognition, healthfinch hosted a webinar with one of its joint customers from Mankato Clinic. Attendees saw how Charlie works and heard how Mankato increased its prescription renewal delegation rate and number of renewals completed per day while also decreasing the turnaround time of requests. View the webinar replay to learn more.

“Today, over 65% of all refill requests are processed by nonclinical refill technicians, up from 50% before using Charlie. Technicians have increased their efficiency threefold, now processing upwards of 200 refills per eight-hour shift. This greatly reduces the burden on our providers at the end of the day and evening hours.”

Renee Voll, Executive Director of Patient Experience and Contact Center at St. Joseph Heritage Healthcare

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CERTIFIED FOR ALLSCRIPTS PROFESSIONAL EHR™, ALLSCRIPTS TOUCHWORKS® EHR, SUNRISE™, AND PARAGON®

Dragon Medical One by Nuance Communications

Speed up chart completion with cloud-based speech recognition

The healthcare industry is experiencing a paradigm shift from the COVID-19 pandemic. But even

while some things change significantly, others stay the same. Whether treating patients with coronavirus, conducting telehealth visits or reviving services that were put on hold due to safety concerns, physicians still need to document the patient condition and care provided. And when each patient visit brings an average of 16 minutes of interaction with the EHR, clinicians can spend more time documenting than they do with patients.

Saving time is just the beginningAllscripts partner Nuance Communications offers Dragon Medical One, an AI-powered, cloud-based speech-recognition solution that can speed up the creation of documentation. With no voice profile training, Dragon Medical One achieves 99% accuracy from the start and helps users document three times faster than typing. But with Dragon Medical One, the time savings only begin there.

Clinicians speakA HITRUST CSF-certified solution, Dragon Medical One features voice-enabled template, command and virtual assistant capabilities that compound physician efficiency. When paired with PowerMic Mobile, physicians have even more freedom to complete patient notes anytime, anywhere.

“With Dragon Medical One, I can dictate directly within the Allscripts Professional EHR fields and use voice commands to move the cursor, select text and edit content. I can dictate at normal speed and the speech engine is not only very accurate but also keeps up with me. I can dictate on multiple platforms and

access the same voice profile whether I’m at home or at work,” says Dr. Steven Tai, Heritage Medical Internal Medicine Physician. “Portability and performance mean outstanding convenience and efficiency.”

Streamlining documentationBeyond delivering fast, accurate speech recognition, Dragon Medical One includes powerful productivity tools that enable physicians to streamline documentation by using voice to place content or perform actions. Auto-text templates insert frequently used phrases or documentation templates with default values that can be selected or modified with dictation. Voice commands automate keypresses and mouse clicks for hands-free microphone operation and navigation of EHR screens and fields.

With Dragon Medical One, clinicians can capture the complete patient story at the point of care, eliminate thousands of clicks a day, reduce documentation time by 45% and improve the quality of their clinical documentation. Dragon Medical One is available for Allscripts TouchWorks

EHR, Sunrise, Paragon and Allscripts Professional EHR.

Interested in learning more? Watch the Dragon Medical One app of the month webinar replay, where Dr. Tai shared his first-hand experience using Dragon Medical One within Allscripts Professional EHR.

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Access password: Allscripts20!

“With Dragon Medical One, I can dictate directly within the Allscripts Professional EHR fields and use voice commands to move the cursor, select text and edit content. I can dictate at normal speed and the speech engine is not only very accurate but also keeps up with me. It works with abbreviations, it places lab values, and it helps me create documentation quickly and easily.”

Steven H. Tai, MD, FACP, CPE, Practicing General Internist, Nashville, TN

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CERTIFIED FOR ALLSCRIPTS PROFESSIONAL EHR™ & ALLSCRIPTS TOUCHWORKS® EHR

Juxly Vault

Empowering the transition to value-based care

1 Source: Tableau Report Juxly Vault uses to collect data

Over the past few years, the healthcare industry has been shifting from a fee-for-service

model to a value-based care system. These changes drive providers to alter their behaviors and reimagine the workflows they use that may not be fully or efficiently supported within their existing EHR system. This is where Allscripts partner Juxly Vault comes in.

Juxly Vault is a value-based care software platform embedded inside an organization’s existing EHR workflow. Juxly Vault enables providers to improve their workflows, address quality measures and care gaps, code accurate Hierarchical Condition Category (HCC) conditions, and create MEAT (monitoring, evaluation, assessing/addressing, treatment) documentation. Each directly helps providers optimize care delivery for high-risk patients, obtain adequate reimbursement and achieve practice-based incentives.

The most important score for better overall care deliveryA Risk Adjustment Factor (RAF) score is a method developed by the Centers for Medicare & Medicaid Services (CMS) to assess the severity of chronic illnesses across patient populations. RAF scores are calculated by using demographics such as:

• Age• Gender• Home/institution• Medicare and Medicaid reliance

Then the HCC codes are summed up and weighed. Together, they form the RAF score. RAF scores are used to fuel annual revenue reimbursements, increase practice incentives and provide

better overall patient care. Juxly Vault is a streamlined solution and has all your needs covered.

Supporting rapid adoption, driving consistent engagement and improving accuracyUsing Juxly Vault can significantly drive results for Medicare Advantage participants. Juxly Vault enables you to quickly put your members’ data in your providers’ hands. Adoption is quick, too, generally within two or three weeks of implementing Juxly Vault into your EHR system.

Along with quick adoption times, Juxly Vault is consistently used by providers. The solution also touts impressive accuracy improvements—payers have recently improved their HCC coding accuracy by a whopping 58%.1

Simplifying payer interaction, leveraging smart portals and increasing savingsJuxly Vault enables real-time payer interaction to quickly get information from payers to your providers, embedded right inside the EHR workflow. It also provides smart portals that help save time, avoiding searching for user IDs or passwords to log in to multiple portals. You can keep track of everything from right inside your current EHR while making more informed decisions using accurate information provided by Juxly Vault—which helps improve care and reduce overall costs. Then, simply pass the appropriate charges on to your billing system for processing.

Learn more about how Juxly Vault can help you reach your care delivery goalsAllscripts chose Juxly Vault to showcase as its November 2020 App of the Month and hosted a webinar for Allscripts TouchWorks EHR and Allscripts Professional EHR clients. View the webinar replay to learn more.

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CERTIFIED FOR ALLSCRIPTS PROFESSIONAL EHR™, ALLSCRIPTS TOUCHWORKS® EHR & ALLSCRIPTS® PRACTICE MANAGEMENT

Keona Health Desk

How to optimize and manage your remote office workflow

In the wake of the COVID-19 pandemic, working from home will be the reality for the near future. While this will bring

good things (the cat purring on your lap), it also brings new challenges (your child crying in the other room) as the calls keep streaming in. In addition, change is fast-paced. As a manager, how will you make sure your remote workers are up to date, working efficiently, but also that the correct information is being disseminated to patients?

Allscripts Partner Keona Health has developed tools for reining in the uncertainty and (potential) chaos inherent in the current situation.

Give credit where credit’s dueThe jobs of the front-line staff members are complex. They are the first to answer patients’ questions, calm rising patient anxieties and address angry complaints. When everyone was in the same office, it was naturally much easier to set and monitor workflows.

Crucial steps in dealing with patients include determining insurance information, investigating ability to pay, screening for medical acuity and getting them to a nurse if their issue is urgent.

As for dealing with the medical staff, there’s the physician who wants procedures scheduled every Tuesday, Wednesday and Thursday afternoons; the provider designated to see live patients with flu-like symptoms that could be related to COVID-19; a third wants new patients only on Mondays and Fridays.

How can providers and management know that reality is aligning with the practice goals and plans?

Maintaining quality and consistencyAs a practice or contact center manager, you must maintain quality and consistency for complicated remote workflows. It feels like you have to spend your entire day following up with staff just to smooth everything out.

At the same time, new information comes out on a daily basis. You can update SharePoint or a Word document, but how and when staff members read the critical information is unknown.

Team coachingYou also need visibility into what employees are doing so you can coach them, but only as they need help and without stretching yourself too thin. The ability to monitor appointments, virtual visits and encounter queues in real time is crucial.

In this “perfect” world, you can see where most time is being spent, and compare staff productivity metrics to find those that could benefit most from your assistance.

Good news: You can do thisWatch the webinar replays to learn how Allscripts Professional EHR and Allscripts TouchWorks EHR clients who use Allscripts Practice Management are using Health Desk to bring control, automation and visibility into fast-changing and remote workflows.

Features:• Schedule and edit patient records into

Allscripts from anywhere, with just internet access

• Decrease scheduling gaps and improve staff accuracy with less training

• Update scheduling and handling instructions in real time

• Use natural language symptom-checker to improve patient safety and satisfaction

• Customize simple virtual visit workflows with no downloads

• Provide your staff with COVID-19 screening updates in real time

• Reduce staff burden by letting your patients schedule with the same rules your staff uses

• Manage your staff activities in real time via custom reports and dashboards

“We have been charged with growing the business dramatically, and we needed a solution for handling our phone calls that is scalable. Health Desk is enabling us to deliver our triple goal to reduce costs, improve standardization and improve our patients’ experience.”

Dr. Sanford Siegel, CEO, Chesapeake Urology

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Part 1 | Part 2 | Part 3

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Opargo

Scheduling controls and data to the rescue

Many solutions promise to make patient scheduling easier, but Opargo is different. Opargo

supports better scheduling by using artificial intelligence and machine learning to align schedules with user preferences and offer insights and options for optimizing time.

Opargo Vice President of Field Operations Nancy Harvey shares her insights on scheduling challenges she’s faced over the years. Read on to learn more about our September App of the Month.

From Nancy Harvey:1998 is the last time I personally scheduled a patient’s appointment while working in a doctor’s office. We were winging it. The practices I worked in were well-respected and well-run organizations, so the fact that there was almost no structure for scheduling was largely just the norm at the time. We had no written guidelines, just loose real-time direction.

When I say “real-time direction,” that basically means being told what we did poorly—after the fact. What’s fascinating is that until the last six years (starting with Opargo’s conception) the tools that schedulers have had access to are almost exactly the same ones we used in 1998. This has resulted in years of inaccurate and inefficient scheduling causing many problems related to patient care, operations and revenue.

PATIENT CARE

In many practices, schedulers are asked to make patient appointments on a first-come, first-served methodology. While emergencies get worked in and prioritized, unless the patient is having a true emergency situation the scheduling staff is just filling the empty slots. This

often results in patients waiting too long for care, being forced to seek it elsewhere or simply giving up and never seeking it at all.

For many patients, navigating the healthcare system can be overwhelming and there are simply too many barriers to receiving care. Eventually their issues escalate and they end up in our local emergency departments. As providers, we must be able to do better.

OPERATIONAL CHALLENGES

When patients are not scheduled properly, the downstream impact is also immeasurable. Providers deal with issues that range from days that are too hectic with complex patient visits bumping up against one another, to days that have too much downtime and are underutilized.

Either way, the impact causes provider burnout, decreased quality of patient care and lack of access for patients. If at the end of the day our providers feel frustrated because of the lack of value they brought to their community, we will end up with huge issues as an industry. Again, we can do better.

DECREASED REVENUE

Everything that occurs in a medical practice begins during the moment the patient’s visit gets scheduled. The downstream impact runs deep through the organization, affecting patient engagement, clinical workflows and, of course, billing. If a visit is scheduled improperly, the result could be that your organization won’t even be paid at all.

Often there are rules in place about how frequently an appointment can be scheduled, and the schedulers may be forced to use inefficient and manual processes. What happens next is likely

to be some of that “real-time direction” where the scheduler is admonished for not being able to manage a broken process. To say it one more time, we can do better.

DATA TO THE RESCUE

The good news is the Allscripts Practice Management solution is capturing extremely valuable data we can learn from, each time you schedule an appointment and subsequently bill for it. For years now, the Opargo team has analyzed this data to identify trends. These trends can validate struggles your practice might have had and can be used to better manage patient no-shows and other last-minute schedule changes.

This data can also provide visibility into actual patient demand, which can help providers make decisions about how to structure the flow of their clinical day. A large number of the findings can be used to drive change without any changes in technology. Other findings can lead to vast improvement by utilizing existing technology in a slightly different way and incorporating new functions, like Opargo’s predictive analytics tools.

One way or another, we owe it to our patients and our medical providers to place a greater emphasis on scheduling operations. Now there are tools available to automate the process and provide accountability across the scheduling organization, it is more possible than ever. I am looking forward to a day when these scheduling inefficiencies are a thing of the past, as it has been 20-plus years in the making.

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“Since we started using Opargo our providers are better utilized, resulting in better access to care for our patients.”

Mary Kay Martin of Ear, Nose, & Throat Associates of Texas, P.A.

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CERTIFIED FOR ALLSCRIPTS PROFESSIONAL EHR™ & ALLSCRIPTS TOUCHWORKS® EHR

Relaymed

Automate your lab’s workflow to speed up COVID-19 decision-making

Now more than ever, a huge percentage of the population is embracing new technology and

tools to work from home more efficiently. This may be an ideal time for your practice workflows to do the same.

Saving time can help your practice better cope through this challenging period. One way we can help is by showing you how to connect your in-house lab results to streamline workflows, especially with the additional workload presented by COVID-19 testing. Allscripts Developer Program partner Relaymed has a solution that instantly transmits test results from your in-house lab devices to the patient’s chart in Allscripts Professional EHR and Allscripts TouchWorks EHR.

Each time you conduct a point-of-care test today, you’re potentially wasting time. Think of the steps involved for a staff member to painstakingly transcribe results from a printout and manually enter them into the EHR. As with any data-entry task, there’s also the opportunity for human error. All the while, you’re running paper across the office, and providers—as well as patients—are waiting for the test results.

Think of the stress you could relieve and the valuable time you could give back by automating this process. Your team could spend that time instead on more meaningful tasks, such as rescheduling appointments, procedures and referrals affected by the outbreak. Eventually that time could also be used for increasing facetime with patients.

Wouldn’t that be an amazing positive to take out of all this—to change behavior for the better and create a new normal? As the saying goes, we will “science our way out of this.” And it’s happening already.

Relaymed’s partner Abbott is also bringing rapid COVID-19 testing to the front lines, into physician offices and urgent care centers, where it is needed. Its test runs on its point-of-care ID NOW system and can deliver a positive result in as little as five minutes. An accurate, rapid test delivered close to the patient, outside of hospitals, will be transformative in alleviating pressure on the healthcare system.

Working closely with Abbott, the new COVID-19 test has already been fully interfaced by Relaymed, so our existing clients can implement this into their workflows immediately when the test kits ship soon. It’s crucial for this test result to be recorded correctly in the EHR; we cannot let human error sneak in. That’s true not just for the sake of individual patients, but also their family members and wider community.

With Relaymed, you can reduce human error and be sure the lab results are available more quickly. Once in the EHR, not only can the physician review the results, so can patients in their patient portal. Population health management is also enabled by ensuring the EHR is the central data repository and single source of truth.

We’re here to help. Make Relaymed part of the COVID-19 relief package and let’s use this time to get you connected. Especially at this time of limited resource, setup is fast and easy so you’ll gain the time savings immediately. Watch the webinar replay to learn more.

“Test results now go straight to the EHR, meaning practice staff can focus on more important tasks. Productivity and satisfaction are through the roof.”

Phillip F. Bressoud, MD, FACP, University of Louisville Physicians

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CERTIFIED FOR ALLSCRIPTS PROFESSIONAL EHR™ & ALLSCRIPTS TOUCHWORKS® EHR

ThoroughCare

Boost revenue and patient health outcomes with care management programs that complement your EHR

There has never been a more important time to keep your patients well-managed in

between their traditional office visits. Many healthcare providers offer care management services to their patients that were not reimbursable from Medicare before 2015. Over the last five years, The Centers for Medicare & Medicaid Services (CMS) has created a variety of programs every provider should be offering to their patients.

The programs provide a bridge to satisfying the requirements of the Quality Payment Programs by promoting interoperability, demonstrating process improvements and driving clinical goal achievement. These offer a great way to keep patients engaged in their health while providing significant revenue opportunities to the clinic.

1. Chronic Care Management (CCM)CMS will reimburse you $42 by providing a minimum of 20 minutes of CCM per patient per month. For practices with 100 CCM patients, that means potentially earning an additional $4,200 per month.

2. Remote Patient Monitoring (RPM)RPM can offer an additional $119 per patient per month to your practice. This includes $54 for 20 minutes of RPM staff time and $65 for providing the patient with a device to be used for daily monitoring.

3. General Behavioral Health (BHI)BHI will reimburse doctors, on average, $48 per patient per month for 20 minutes of non-face-to-face care management services. BHI services can be used to manage patients with anxiety,

depression, substance abuse issues and alcohol abuse issues.

4. Annual Wellness Visits (AWVs)CMS allows practices to bill for a Welcome to Medicare/Initial Preventive Physical Examination (IPPE), with an average national reimbursement of $168. Afterward, practices can bill for an Initial Annual Wellness Visit (IAWV) with an average national reimbursement of $178. Finally, CMS allows practices to bill for subsequent AWVs with an average national reimbursement of $117. Best of all, these wellness visits have no out-of-pocket cost to the patient.

What’s stopping providers from using these programs?Even with the high reimbursements and value to the patients, these programs are still underutilized across the country. Many practices cite the following concerns as reasons not to use them:

TOO TIME INTENSIVE

It’s always a challenge to find time in the day to do more. Many practices have found ways to flex or adapt their schedules to include telehealth visits due to COVID-19. In the same way, we can allocate time in a schedule for these programs. Fortunately almost all these programs can be performed by clinical staff under the general supervision of the provider. Most groups use a Certified Medical Assistant (CMA).

PATIENTS WON’T WANT TO PARTICIPATE

Now more than ever, patients want to stay connected with their providers. At a time when many patients aren’t leaving their homes, these programs are the perfect way to keep their conditions well-managed. As patients get used to connecting with their providers virtually,

it is easier than ever to implement complementary remote monitoring and check-ins.

PROGRAMS ARE TOO CONFUSING/INVOLVE TOO MANY RULES

Managing the programs in spreadsheets or templates can be cumbersome and tedious, and practices don’t want to risk getting audited if steps are missed.

Allscripts partner ThoroughCare, has developed clinician-friendly tools to simplify these programs for you and your staff. ThoroughCare is a web-based platform that integrates with Allscripts Professional EHR and Allscripts TouchWorks EHR, and includes these intuitive features:

• Guided care plans and health risk assessments

• Time logging, tracking and reporting to ensure program requirements are met

• Patient and provider reports with detailed documentation

• Detailed dashboards and reports that let you know exactly what to bill for each month

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“Using ThoroughCare as our CCM solution has been a great experience, with fast and easy implementation and excellent customer service.”

Verlin K. Janzen MD, FAAFP, Medical Director—Medical Informatics & Population Health, CMIO, Hutchinson Clinic

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UnisonMD

Optimized charge processing reduces errors, removes a layer of COVID-19 exposure risk

Physician practices that use paper to manage their hospital charges are not only inefficient, but potentially increase COVID-19 exposure to providers and office staff who have to handle the paper. As a manager, how will you eliminate that exposure

risk and adapt to an efficient, remote-friendly way of managing hospital charges?

Allscripts Partner unisonMD has developed an app to address those challenges.

Working efficiently and easing burdenunisonMD uses a collaborative approach to enable practices to optimize physician and billing workflows for hospital encounters. It bolsters inpatient care coordination and improves financial results by enabling practices to easily eliminate charge entry lag and lost and unrecorded charges.

This application gives doctors the tools they need to get them through their rounds more efficiently and ease administrative burden. Inpatients, new consults and scheduled procedures are all in one place. Doctors immediately know who needs to be seen and what’s going on with them, and can enter charges for care rendered in just a few clicks.

When care transitions to the next provider, all that information, including to-do’s and instructions, are waiting for them—without swapping paper notes, walking the floor together or meeting in the doctors’ lounge to discuss.

Improving revenue cycle from anywhereunisonMD provides the billing team real-time line of sight of rounding activities, and the tools to organize and shorten the revenue cycle from anywhere. It connects with the hospitals where you round to automate the real-time flow of patient demographics and insurance information into patient lists and billing workflow, eliminating error-prone manual data entry. All hospital charges are centralized and automatically collated so the billing team can begin the day working charges.

The app includes secure messaging for provider-to-provider and provider-to-biller communications. Powerful analytics reporting makes it effortless to identify any missing charges and establish productivity benchmarking for staff.

“Manual functions used to bill and track hospital charges over multiple facilities have been replaced with an integrated and efficient electronic solution.”

Ann Moore, Practice Administrator Northern Virginia Pulmonary and Critical Care Associates

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2020 Allscripts Developer Program Award Winners

PRESS RELEASES:ThoroughCare Wins Client Experience Award at 2020 Allscripts Developer Summit

Relaymed wins Technical Innovation Award at 2020 Allscripts Developer Summit

PatientLink® Receives COVID-19 Innovator Award From Allscripts®

BLOG POST:Allscripts Developer Summit 2020: Achieving better integrations, stronger partnerships

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CLIENT EXPERIENCE

CLIENT IMPACT

TECHNICAL INNOVATION

SALES & MARKETING EXCELLENCE

MOST GROWTH

COVID-19 INNOVATOR

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Let’s drive your performance. Together.Your providers are focused on delivering care and strengthening the wellness across your community, but that can be challenging while keeping up with regulatory requirements, improving the bottom line and driving efficiencies across operational and financial workflows. It’s more important than ever to have a trusted partner with deep expertise to help practices like yours improve performance. After all, your performance can’t rely on software alone.

Allscripts experts will help you deliver breakthroughs across all four corners of your practice—clinical, financial, patient engagement, and value-based care—so your bottom line goes up, your physicians can focus on patient outcomes and your patients receive the care they need in a way that promotes greater satisfaction. From boosting clinical outcomes to maximizing financial opportunities, we’ll also enable your practice to drive meaningful patient engagement and succeed within value-based care initiatives.

When you change what is possible, you change everything.