38
THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS: DOES YOUR TEAM HAVE THEM? LAUREN CRAWFORD | DIRECTOR, DIGITAL AD OPERATIONS TIME INC. DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES NIIT / MORRIS MEDIA NETWORK

TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY

TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS: DOES YOUR TEAM HAVE THEM?

LAUREN CRAWFORD | DIRECTOR, DIGITAL AD OPERATIONS TIME INC.

DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES

NIIT / MORRIS MEDIA NETWORK

Page 2: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Director of Digital Ad Operations for Time Inc., a leading multi-platform consumer media company with influential brands that include People, Time, Fortune, Sports Illustrated and InStyle.

• Responsible for the execution and delivery of campaigns across all sales categories.

• Worked in Digital Ad Operations at Time Inc. for more than five years. Previously at XO Group as a Reporting Analyst.  

SPONSORED BY BREEZE

LAUREN CRAWFORDDIRECTOR, DIGITAL AD OPERATIONS | TIME INC.

Page 3: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

ABOUT TIME INC.

TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?

THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY

Page 4: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

CELEBRITY & ENTERTAINMENT

NEWS & BUSINESS SPORTSLIFESTYLE

Source: 1) comScore Multi-Platform//GfK/MRI Fusion (4-17/Fall 2016) ; 2) comScore Multi-Platform June 2017

Time Inc. Brands Over-Index with Millennials (18-34)2 for Digital Consumption - More Millennials than Vice and Vox

91MM CONSUMERS 1

78MM CONSUMERS 1

67MM CONSUMERS 1

80MM CONSUMERS 1

DIVERSE SET OF INFLUENTIAL ICONIC BRANDSCOVERING VIRTUALLY EVERY INTEREST AND PASSION

Page 5: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

120MM+monthlyglobal print 4

170MM+monthly global print and digital 3

Hundredsof eventsannually

265MM+via global socialmedia

250MM+U.S. consumerregistrations

3xVideo production growth since 2014

~30MMSubscribers

4.6B(2016) video starts

Top U.S. Digital Media Property2

U.S. Multi-Platform Monthly Uniques (MM)

~40MMMoms 3

~3 out of 4Millennials 3

Up from 81MM in June 20141

Sources: 1) comScore Multi-Platform for Time Inc. custom entity; 2) comScore Multi-Platform June 2017; 3) 2017 comScore Multi-Platform, GfK/MRI Fusion (4-17/Fall 2016); 4) MRI Spring 2017, A.I.R. NRS (Jan.-Dec. 2015), TGI (2Q 2016), ABC (Jan.-Dec. 2015)

5

241

203185 183 180

155 154 148 140 131 127

TIME INC. HAS MASSIVE AUDIENCE, CONSUMER AND AD SCALE

Page 6: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

6

SOCIAL REACH (MM)

265MM+ TOTAL

GLOBALFOLLOWERS

6/2017

TOTAL U.S. UNIQUE VISITORS (MM)

127MM TOTAL

UVs6/2017 1

QUARTERLY U.S. VIDEO STARTS (MM)

~3B TOTAL

STARTS2Q 2017

4Sources: 1) comScore Multi-Platform June 2017

EXPERIENCING SIGNIFICANT GROWTH

Page 7: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

Multimedia Content Engine

TV Programming / OTT

Brand Licensing / Affiliate

Events & Live Media

Hundreds of stories, videos and photo galleries every day

Thousands of posts/day on social

Thousands of print editorial pages / month

Publishing everywhere in all formats (AMP, IA, Apple News)

People Magazine Investigates series on Discovery ID

Emmy nomination for PBS series for Time: A Year in

Space

PEN OTT network launchXumo

Fortune’s Most Powerful Women

Time 100

SI Swimsuit450K+ attendees at

Essence Festival

International Extensions

Real Simple products in Bed Bath & Beyond

Southern Living products in Dillard’s

Growing affiliate e-commerce revenue through lower funnel

editorialExpand international licensing

EXPANDING OUR BRANDS IN MULTIPLE DIMENSIONS

Page 8: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

OUR TEAM

TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?

THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY

Page 9: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

OUR TEAM

SPONSORED BY BREEZE

Ad Operations

Account Mgt Sales Edit &

ProductClient

Services Inventory Marketing Clients Ad Tech

• Digital Ad Operations Team • 1 Director • 6 Managers • 23 Ad Operations Associates

Page 10: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

WHAT WE HANDLE: DAY TO DAY

TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?

THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY

Page 11: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Ad Ops Approval within our OMS (AdFront)

• Review & Approve Proposal

ORDER MANAGEMENT

SPONSORED BY BREEZE

Page 12: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Pull Pacing Report for Campaigns, both DFP and 3rd party

• Manage Delivery Risks

• Launch Verification

• QA Tag Tracking

CAMPAIGN OPTIMIZATIONS & REPORTING

SPONSORED BY BREEZE

Page 13: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Ad-Hoc reporting request

• Troubleshoot Creative/Technical Issue

• Resolve Creative/Technical Issue

• Propose & Execute Optimizations

CAMPAIGN OPTIMIZATIONS & REPORTING

SPONSORED BY BREEZE

Page 14: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• 3rd Party Tag Management

• Push to DFP

• Key Values trafficking in DFP/Priorities

• Review Pushed Order & Add Targeting, etc.

CAMPAIGN MANAGEMENT

SPONSORED BY BREEZE

Page 15: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• QA Creative Assets

• Upload Creative and traffic with Line

• Set Campaign Live/Activate Campaign

CAMPAIGN MANAGEMENT

SPONSORED BY BREEZE

Page 16: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

THE TOP 5: SKILL SETS

TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?

THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY

Page 17: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

1. Ability to think critically

2. Solution oriented and development

3. Organized and comprehension of priority lists

4. Agility and adaptability with the ever changing digital world

5. Technical and troubleshooting skills are a must

TOP 5 SKILL SETS AT TIME INC.

SPONSORED BY BREEZE

Page 18: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Positive yet direct attitudes

• Understanding how your teams needs to be managed, it isn’t the same for everyone

• Internal red tape and knowing who is responsible for what in the digital world

RETENTION & CHALLENGES

SPONSORED BY BREEZE

Page 19: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Technology upgrades

• Developing and utilizing critical skill sets

PLANNING FOR THE FUTURE

SPONSORED BY BREEZE

Page 20: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Programmatic

• Audience targeting

• Data, Data, Data…

OPPORTUNITIESWHERE ARE WE HEADING?

SPONSORED BY BREEZE

Page 21: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

ABOUT NIIT

TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?

THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY

Page 22: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Media division launched in 2011

• Global presence with decades of experience in design, fulfillment and consulting

• Full service 24/7/365 ad operations team

ABOUT NIIT MEDIA DIVISION

SPONSORED BY BREEZE

Page 23: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Ad Production – Print/Digital/Rich Media

• Trafficking – Multi-Platform

• Campaign Management & Optimization – Site & Ad Network/Exchange

• Standard & Custom Reporting – Analytics & Billing Reconciliation

OUR SERVICES

SPONSORED BY BREEZE

Page 24: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Digital Media Planning – RFP Development, Reporting and Analytics, Specialized Platform Expertise

• Consulting Services – Workflow and Process Management, Consolidation, Ad Server Migrations, Site Tagging & Testing, QA

OUR SERVICES

SPONSORED BY BREEZE

Page 25: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• 3 Teams • Production/Creative (Print and Digital design)

• AdOps team (for OO)

• Digital Media Planners

• Dual-Shore Model

• Integrated Workflows

OUR TEAM

SPONSORED BY BREEZE

Page 26: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Integrated Workflows

• Troubleshooting

• Messaging

• Delivery & Fulfillment

TEAM STRUCTURE

SPONSORED BY BREEZE

Page 27: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Different Talents & Skillsets • Print

• Digital

• Technology

PRODUCTION & CREATIVE

SPONSORED BY BREEZE

Page 28: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Different Talents & Skillsets • Cohesion

• Communication

• Brainstorming

AD OPS & DMP

SPONSORED BY BREEZE

Page 29: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

ROLES & RESPONSIBILITIESPRODUCTION / CREATIVE

SPONSORED BY BREEZE

Print Design Digital Design Web Design Consulting Support

All mediums Rich Media Digital Magazines Pre-press / Pressroom Quality

Live 24/7/365 Support

Multimedia Campaign Design & Branding

HTML 5 Responsive Design Microsites End-to-End Ad

WorkflowIndustry Leading

Turnaround

Marketing Material Animated Landing Pages Process & Workflow Deployment

Detailed & Customized Metrics

Branding & Logo Newsletters Mock Sites Advertising & Product Mix

Training & Documentation

Page 30: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

ROLES & RESPONSIBILITIESAD OPS & DMP

SPONSORED BY BREEZE

Digital Fulfillment Media Planners Support Ad Optimization Specialists

Campaign Scheduling Focused RFP’s Live 24/7/365 Support Google Adwords Certified

Campaign Optimization & Troubleshooting Strong Needs Analysis Industry Leading Turnaround Simplifi. Certified

Creative Optimization Meaningful Media Plans Detailed & Customized Metrics

Blacklisting Recency Analysis

Reporting Powerful Reporting Website Ad Coding Search-a-likes Monitor Impressions

Transaction-Based Pricing Model

Management of Site & Search Re-Targeting

Campaigns Comprehensive Training &

Documentation CTR and Creative Creations

Page 31: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Creativity, Forward Thinking, Detail Oriented

• Experience/Diversity

• Industry Experience

• Skills Beyond Core Competency

• Personality (Role Based)

HIRING: WHAT DO WE LOOK FOR?PRODUCTION & CREATIVE

SPONSORED BY BREEZE

Page 32: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Creativity, Forward Thinking, Detail Oriented

• Troubleshooting

• Industry Experience

• Brand Awareness

• Personality/Customer Service

• Adaptive/Ability to Change

HIRING: WHAT DO WE LOOK FOR?AD OPS & DMP

SPONSORED BY BREEZE

Page 33: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Creative Imagination and Inspiration

• Truly understanding client needs and surpassing expectations

• Working towards the “Next big thing”

WHAT DO WE ALWAYS NEED MORE OF?

SPONSORED BY BREEZE

Page 34: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Management Knowing Their Teams

• Freedom, flexibility

• Working Remotely

• Team work

• Quick meetings

• Transparency

• “Cheerleader” for the team

RETENTION

SPONSORED BY BREEZE

Page 35: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Ever Changing Digital Landscape

• Cutting costs

• Better, faster, stronger… AND cheaper • Assign the right tasks to the right people

• Technology

• Workflow/Efficiencies

CHALLENGES

SPONSORED BY BREEZE

Page 36: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Self service, “automation”

• Increase services for pre-sales

OPPORTUNITIESWHERE ARE WE HEADING?

SPONSORED BY BREEZE

Page 37: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• Understanding that digital margins won’t be like print – Build Tools/Efficiencies Accordingly

• Cost centers need to become profit centers

• Charge for high-end agency creative, rev-share models

PLANNING FOR THE FUTUREWHERE ARE WE HEADING?

SPONSORED BY BREEZE

Page 38: TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS ...€¦ · DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES ... Inventory Marketing Clients Ad Tech • Digital Ad Operations

• “Programmatic” buying

• New Advertising Ideas and Concepts/Concept Sales

• Money Flows to Ideas

PLANNING FOR THE FUTUREWHERE ARE WE HEADING?

SPONSORED BY BREEZE