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THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY
TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION & AD OPS: DOES YOUR TEAM HAVE THEM?
LAUREN CRAWFORD | DIRECTOR, DIGITAL AD OPERATIONS TIME INC.
DANIELLE WALTON | DIRECTOR OF CREATIVE SERVICES
NIIT / MORRIS MEDIA NETWORK
• Director of Digital Ad Operations for Time Inc., a leading multi-platform consumer media company with influential brands that include People, Time, Fortune, Sports Illustrated and InStyle.
• Responsible for the execution and delivery of campaigns across all sales categories.
• Worked in Digital Ad Operations at Time Inc. for more than five years. Previously at XO Group as a Reporting Analyst.
SPONSORED BY BREEZE
LAUREN CRAWFORDDIRECTOR, DIGITAL AD OPERATIONS | TIME INC.
ABOUT TIME INC.
TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?
THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY
CELEBRITY & ENTERTAINMENT
NEWS & BUSINESS SPORTSLIFESTYLE
Source: 1) comScore Multi-Platform//GfK/MRI Fusion (4-17/Fall 2016) ; 2) comScore Multi-Platform June 2017
Time Inc. Brands Over-Index with Millennials (18-34)2 for Digital Consumption - More Millennials than Vice and Vox
91MM CONSUMERS 1
78MM CONSUMERS 1
67MM CONSUMERS 1
80MM CONSUMERS 1
DIVERSE SET OF INFLUENTIAL ICONIC BRANDSCOVERING VIRTUALLY EVERY INTEREST AND PASSION
120MM+monthlyglobal print 4
170MM+monthly global print and digital 3
Hundredsof eventsannually
265MM+via global socialmedia
250MM+U.S. consumerregistrations
3xVideo production growth since 2014
~30MMSubscribers
4.6B(2016) video starts
Top U.S. Digital Media Property2
U.S. Multi-Platform Monthly Uniques (MM)
~40MMMoms 3
~3 out of 4Millennials 3
Up from 81MM in June 20141
Sources: 1) comScore Multi-Platform for Time Inc. custom entity; 2) comScore Multi-Platform June 2017; 3) 2017 comScore Multi-Platform, GfK/MRI Fusion (4-17/Fall 2016); 4) MRI Spring 2017, A.I.R. NRS (Jan.-Dec. 2015), TGI (2Q 2016), ABC (Jan.-Dec. 2015)
5
241
203185 183 180
155 154 148 140 131 127
TIME INC. HAS MASSIVE AUDIENCE, CONSUMER AND AD SCALE
6
SOCIAL REACH (MM)
265MM+ TOTAL
GLOBALFOLLOWERS
6/2017
TOTAL U.S. UNIQUE VISITORS (MM)
127MM TOTAL
UVs6/2017 1
QUARTERLY U.S. VIDEO STARTS (MM)
~3B TOTAL
STARTS2Q 2017
4Sources: 1) comScore Multi-Platform June 2017
EXPERIENCING SIGNIFICANT GROWTH
Multimedia Content Engine
TV Programming / OTT
Brand Licensing / Affiliate
Events & Live Media
Hundreds of stories, videos and photo galleries every day
Thousands of posts/day on social
Thousands of print editorial pages / month
Publishing everywhere in all formats (AMP, IA, Apple News)
People Magazine Investigates series on Discovery ID
Emmy nomination for PBS series for Time: A Year in
Space
PEN OTT network launchXumo
Fortune’s Most Powerful Women
Time 100
SI Swimsuit450K+ attendees at
Essence Festival
International Extensions
Real Simple products in Bed Bath & Beyond
Southern Living products in Dillard’s
Growing affiliate e-commerce revenue through lower funnel
editorialExpand international licensing
EXPANDING OUR BRANDS IN MULTIPLE DIMENSIONS
OUR TEAM
TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?
THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY
OUR TEAM
SPONSORED BY BREEZE
Ad Operations
Account Mgt Sales Edit &
ProductClient
Services Inventory Marketing Clients Ad Tech
• Digital Ad Operations Team • 1 Director • 6 Managers • 23 Ad Operations Associates
WHAT WE HANDLE: DAY TO DAY
TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?
THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY
• Ad Ops Approval within our OMS (AdFront)
• Review & Approve Proposal
ORDER MANAGEMENT
SPONSORED BY BREEZE
• Pull Pacing Report for Campaigns, both DFP and 3rd party
• Manage Delivery Risks
• Launch Verification
• QA Tag Tracking
CAMPAIGN OPTIMIZATIONS & REPORTING
SPONSORED BY BREEZE
• Ad-Hoc reporting request
• Troubleshoot Creative/Technical Issue
• Resolve Creative/Technical Issue
• Propose & Execute Optimizations
CAMPAIGN OPTIMIZATIONS & REPORTING
SPONSORED BY BREEZE
• 3rd Party Tag Management
• Push to DFP
• Key Values trafficking in DFP/Priorities
• Review Pushed Order & Add Targeting, etc.
CAMPAIGN MANAGEMENT
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• QA Creative Assets
• Upload Creative and traffic with Line
• Set Campaign Live/Activate Campaign
CAMPAIGN MANAGEMENT
SPONSORED BY BREEZE
THE TOP 5: SKILL SETS
TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?
THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY
1. Ability to think critically
2. Solution oriented and development
3. Organized and comprehension of priority lists
4. Agility and adaptability with the ever changing digital world
5. Technical and troubleshooting skills are a must
TOP 5 SKILL SETS AT TIME INC.
SPONSORED BY BREEZE
• Positive yet direct attitudes
• Understanding how your teams needs to be managed, it isn’t the same for everyone
• Internal red tape and knowing who is responsible for what in the digital world
RETENTION & CHALLENGES
SPONSORED BY BREEZE
• Technology upgrades
• Developing and utilizing critical skill sets
PLANNING FOR THE FUTURE
SPONSORED BY BREEZE
• Programmatic
• Audience targeting
• Data, Data, Data…
OPPORTUNITIESWHERE ARE WE HEADING?
SPONSORED BY BREEZE
ABOUT NIIT
TOP 5 CRITICAL TECH SKILL SETS IN PRODUCTION AND AD OPS: DOES YOUR TEAM HAVE THEM?
THE FOLIO SHOW 2017 - OCTOBER 9TH - 11TH | HILTON MIDTOWN, NEW YORK, NY
• Media division launched in 2011
• Global presence with decades of experience in design, fulfillment and consulting
• Full service 24/7/365 ad operations team
ABOUT NIIT MEDIA DIVISION
SPONSORED BY BREEZE
• Ad Production – Print/Digital/Rich Media
• Trafficking – Multi-Platform
• Campaign Management & Optimization – Site & Ad Network/Exchange
• Standard & Custom Reporting – Analytics & Billing Reconciliation
OUR SERVICES
SPONSORED BY BREEZE
• Digital Media Planning – RFP Development, Reporting and Analytics, Specialized Platform Expertise
• Consulting Services – Workflow and Process Management, Consolidation, Ad Server Migrations, Site Tagging & Testing, QA
OUR SERVICES
SPONSORED BY BREEZE
• 3 Teams • Production/Creative (Print and Digital design)
• AdOps team (for OO)
• Digital Media Planners
• Dual-Shore Model
• Integrated Workflows
OUR TEAM
SPONSORED BY BREEZE
• Integrated Workflows
• Troubleshooting
• Messaging
• Delivery & Fulfillment
TEAM STRUCTURE
SPONSORED BY BREEZE
• Different Talents & Skillsets • Print
• Digital
• Technology
PRODUCTION & CREATIVE
SPONSORED BY BREEZE
• Different Talents & Skillsets • Cohesion
• Communication
• Brainstorming
AD OPS & DMP
SPONSORED BY BREEZE
ROLES & RESPONSIBILITIESPRODUCTION / CREATIVE
SPONSORED BY BREEZE
Print Design Digital Design Web Design Consulting Support
All mediums Rich Media Digital Magazines Pre-press / Pressroom Quality
Live 24/7/365 Support
Multimedia Campaign Design & Branding
HTML 5 Responsive Design Microsites End-to-End Ad
WorkflowIndustry Leading
Turnaround
Marketing Material Animated Landing Pages Process & Workflow Deployment
Detailed & Customized Metrics
Branding & Logo Newsletters Mock Sites Advertising & Product Mix
Training & Documentation
ROLES & RESPONSIBILITIESAD OPS & DMP
SPONSORED BY BREEZE
Digital Fulfillment Media Planners Support Ad Optimization Specialists
Campaign Scheduling Focused RFP’s Live 24/7/365 Support Google Adwords Certified
Campaign Optimization & Troubleshooting Strong Needs Analysis Industry Leading Turnaround Simplifi. Certified
Creative Optimization Meaningful Media Plans Detailed & Customized Metrics
Blacklisting Recency Analysis
Reporting Powerful Reporting Website Ad Coding Search-a-likes Monitor Impressions
Transaction-Based Pricing Model
Management of Site & Search Re-Targeting
Campaigns Comprehensive Training &
Documentation CTR and Creative Creations
• Creativity, Forward Thinking, Detail Oriented
• Experience/Diversity
• Industry Experience
• Skills Beyond Core Competency
• Personality (Role Based)
HIRING: WHAT DO WE LOOK FOR?PRODUCTION & CREATIVE
SPONSORED BY BREEZE
• Creativity, Forward Thinking, Detail Oriented
• Troubleshooting
• Industry Experience
• Brand Awareness
• Personality/Customer Service
• Adaptive/Ability to Change
HIRING: WHAT DO WE LOOK FOR?AD OPS & DMP
SPONSORED BY BREEZE
• Creative Imagination and Inspiration
• Truly understanding client needs and surpassing expectations
• Working towards the “Next big thing”
WHAT DO WE ALWAYS NEED MORE OF?
SPONSORED BY BREEZE
• Management Knowing Their Teams
• Freedom, flexibility
• Working Remotely
• Team work
• Quick meetings
• Transparency
• “Cheerleader” for the team
RETENTION
SPONSORED BY BREEZE
• Ever Changing Digital Landscape
• Cutting costs
• Better, faster, stronger… AND cheaper • Assign the right tasks to the right people
• Technology
• Workflow/Efficiencies
CHALLENGES
SPONSORED BY BREEZE
• Self service, “automation”
• Increase services for pre-sales
OPPORTUNITIESWHERE ARE WE HEADING?
SPONSORED BY BREEZE
• Understanding that digital margins won’t be like print – Build Tools/Efficiencies Accordingly
• Cost centers need to become profit centers
• Charge for high-end agency creative, rev-share models
PLANNING FOR THE FUTUREWHERE ARE WE HEADING?
SPONSORED BY BREEZE
• “Programmatic” buying
• New Advertising Ideas and Concepts/Concept Sales
• Money Flows to Ideas
PLANNING FOR THE FUTUREWHERE ARE WE HEADING?
SPONSORED BY BREEZE