Upload
tools2succeed
View
98
Download
3
Embed Size (px)
Citation preview
2015 © Copyright Tools 2 Succeed, Inc.
Navigational Tools for LEADERS
The Most Successful Companies Invest in Their People
The Compass Series
2015 © Copyright Tools 2 Succeed, Inc.
Presentation Outline
About Tools 2 Succeed
The Compass Series Workshop Topics
Benefits
Methodology
Features
2015 © Copyright Tools 2 Succeed, Inc.
Services We Offer
Leadership Development Training
Sexual Harassment Training
Executive Coaching
Employee Engagement Surveys
Outplacement/Career Services
PHR/SPHR Exam Certification Preparation
HRCI, SHRM, and PMI Recertification Credit
2015 © Copyright Tools 2 Succeed, Inc.
About Sheryl Tuchman Founder and CEO of Tools 2 SUCCEED, Inc.
Senior Professional in Human Resources (SPHR)
SHRM-Senior Certified Professional (SHRM-SCP)
Certified Professional Coach
Registered Career Coach
25+ years business and technical experience
State of California Multiple Subjects credential
2015 © Copyright Tools 2 Succeed, Inc.
Listen Up! Communication
Hold Them Accountable!
Supervisory Skills
Teamwork Works!
Building Trust & Collaboration
Time Management
Emotional Challenges
Conflict Management
Feedback is My Friend
Managing Change
Attitude is Everything
Keeping Score on Organizational Goals
Team Dynamics
Empowering Others for Success
Focus on our Customers
The Compass SeriesNavigational Tools for Leaders
2015 © Copyright Tools 2 Succeed, Inc.
Compass Series BenefitsImprove financial results by:
Turning supervisors and managers into leaders
Building a culture of commitment and collaboration
Exploring ways to truly partner with customers
Increasing productivity
Reducing turnover
2015 © Copyright Tools 2 Succeed, Inc.
Increase Productivity NY research firm Basex found that office distractions account for
2.1 hours per day for the average worker.
Assume average manager earns $60K annually.
Lost annual productivity would be $15K+/manager.
A major benefit of The Compass Series is increased productivity.
Even reducing distractions by 10 min/day/mgr pays for the series!
2015 © Copyright Tools 2 Succeed, Inc.
Reduce Turnover *Turnover costs can reach 150% of employee’s annual compensation.
Assume average employee salary is $50,000 annually.
Cost of turnover can reach $75,000 per employee who leaves.
For a company of 100 employees with a 10% annual rate of turnover, annual turnover cost can reach $750,000.
Additional costs difficult to measure may include: – customer service disruption, emotional costs, loss of morale,
burnout/absenteeism, loss of experience, continuity, “corporate memory”.
A major benefit of The Compass Series is reduced turnover.
Retain just 1 employee and you’ve paid for the series 30 times over!*Bliss, W. Cost of Employee Turnover. Small Business Advisor; Branham, L. Keeping the People Who Keep You in Business: 24 Ways to Hang on to Your Most Valuable Talent . (AMACOM).
2015 © Copyright Tools 2 Succeed, Inc.
Compass Methodology
• Emphasis on skills rather than theory
• High-Performance Concepts
• Engagement: Fun & Interactive
• “Spaced-Repetition” Learning
2015 © Copyright Tools 2 Succeed, Inc.
“People feel and act like partners in the business”
HIGH-PERFORMANCE ORGANIZATION TRADITIONAL ORGANIZATIONCustomer-focused. Internally focused.
Decentralized structure with autonomous, self-regulating work units.
Centralized and bureaucratic structure.
Planning and coordination done by work teams. Planning and coordination by management.
Jobs are broadly defined. Employees possess multiple skills.
Specialization and narrowly defined jobs.
Many ways to achieve same level of performance.
One single best way to do a job.
Minimum of rules. Values and common sense govern behavior.
Uniform, strictly-enforced policies. “Do things by the book”.
Department boundaries determined by task inter-relationship (product- or process-focused).
Dept. boundaries determined by similarity of function (Engineering, Manufacturing, etc.)
Training focuses on total employee development (e.g. business understanding, teamwork, etc.)
Training focuses on technical skills.
Rewards based on effectiveness of team. Rewards based on individual performance.
Employees viewed as partners. Employee viewed as tools of management.
Quality of life of employees is imperative. Alienated and unhappy employees accepted.
2015 © Copyright Tools 2 Succeed, Inc.
Stages of Organizational DevelopmentHigh Performance
Excellent performance results Growth from new business opportunities Excellent processes, structure, & systems aligned to strategy High involvement & empowerment of people Respect for people is a part of the culture Good communication and information sharing
Stability Consistent performance results Basic processes, structure, systems in place Adequate resources in place Some clarity of goals and direction Consistency of priorities Well-defined policies & procedures
Chaos Inconsistent results Crisis & short term focus Shifting priorities, lack of clear direction and goals Processes, structures, and systems not in place Unclear policies & procedures Lack of teamwork Inadequate people & resources
Where do YOUplace your team or your organization?
Stages of Organizational Development
2015 © Copyright Tools 2 Succeed, Inc.
Compass Series Features
Proven Materials
Accountability Partners
Performance Plans
Workplace Assignments
2015 © Copyright Tools 2 Succeed, Inc.
Performance Plans• Participants set “SMART” goals at each workshop:
Specific Measurable Achievable Realistic Time-Bound
• Goals and progress are shared with Accountability Partner.
• May also be shared with supervisor, team, class.
2015 © Copyright Tools 2 Succeed, Inc.
Accountability Partners Participants choose Accountability Partners.
They share their goals and progress.
Questions are provided to discuss between workshops.
Participants share their experiences at the next workshop.
2015 © Copyright Tools 2 Succeed, Inc.
Contact Us
Sheryl Tuchman, SPHR, SHRM-SCPFounder and CEO
Tools 2 Succeed, Inc.(818) 581-4888 x801(800) 207-1306 x801
www.Tools2Succeed.com