Together, we are One Emory Super User Webinar Three “Reinforcing Learning” Presented by: Project Compass Organizational Change Management Team 08/5/2009

Together, we are One Emory

Super User Webinar Three“Reinforcing Learning”Presented by: Project Compass Organizational Change Management Team08/5/2009


Helping Users Prepare for Training Webinar Objectives

Prepare Super Users to Meet Their August Objective to “Reinforce Learning” Provide Super Users with Special Tools and Support for Reinforcement

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Agenda Welcome – Teresa Hauck

Special Guest – Charlotte Johnson, Sr. Vice Provost for Administration

Review of Progress to Date Suggested August Activities Tools and New Information What’s Next Questions?

Presenters: Teresa Hauck and Zee Mehar

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Guest Speaker

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Charlotte JohnsonSenior Vice Provost for Administration

Columnar Pad Electric Calculator Electric Typewriter Floppy Disk






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Super User Objectives

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We’ll achieve this objective in four step-wise phases.


Enabling Change - The Super User’s Role

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June

July August

September



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June

June

July August

September


July – Help Users Plan Their Training

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JulyJuly


July – Help Users Plan Their Training Do you have any questions, concerns or additional needs related to your “July –

Help Users Plan Their Training” activities?

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June

July August

September


Suggested Activities - August

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Project Compass Bulletin – Survival Tips

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Project Compass Website

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Super User – Success Stories

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“Talk to the Expert” Webinars and Open Houses

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* The Grants Open Houses will present all related course material, and are positioned as an alternative to the distance learning course



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Understanding ChartFields & SmartKeys

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FAQ’s for Each Module

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Distance Learning Registration Steps

22DRAFT



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PeopleSoft Toolbox The toolbox is a collection of information and resources providing help and support to PeopleSoft

Financials users. The toolkit will be available upon go-live. Provides a one-stop shop for all support information Allows employees to find answers to commonly asked questions Provides several types of help materials, including job aids, desktop reference guides and training

materials

Module Help & Job Aids

Module Help & Job Aids

Reporting CrosswalkReporting Crosswalk

Reporting ProceduresReporting

Procedures

Go-Live Reminders

Go-Live Reminders

Key ContactsKey Contacts

Key DatesKey Dates

Technical Support

Technical Support

Help Desk Contact InfoHelp Desk

Contact InfoTraining

(Ongoing Support)

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How Are We Doing?

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Kerri McBride

I think we were going to show a screen cap of the two assessments ... lubu can give them to you.One is the Readiness Assessment anyone can fill out from the website.One is the training assessment that Nina will be emailing. See Lubu on Tuesday.



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Vignette’s of your Peers

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Great Questions to ask after Time Travel & Expenses

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Some Super Users may additionally want to conduct a local workshop for smaller groups of employees within their area. “Ad Hoc” “Local”

How do you go about planning one?



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June

July August

September


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Summary - Super User TimelineJune July August September

Prepare Yourself Help Users Plan Their Training

Reinforce Learning Provide Transition Support

Understand the impact of PeopleSoft Financials on your business processes

Taking advantage of Training Class “sneak previews”

Reinforce support channels Help users integrate PeopleSoft into their daily work processes

Familiarize yourself with planned Project Compass Training offerings

Supporting users initiating their own learning

Resolve business issues and concerns

Communicate issues to the Project Team for resolution

Support staff as they complete training prerequisites and begin to devise their personal learning paths

Planning for a Super User Webinar / Work Shop

Help users integrate PeopleSoft into their daily work processes

Continue business issue identification and resolution

Next Webinar!Friday, August 27th

9:30-10:30am

Next Webinar!Friday, August 27th

9:30-10:30am


Reminder – How to Stay Connected! E-mail the Project Compass Change Management Team!

[email protected]

Project Compass Website http://www.compass.emory.edu Super User Web Page

Key Communications Project Compass Management Bulletins (weekly) Super User Webinars (monthly)

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Questions?






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Thank you!Thank you!

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Documents

Together, we are One Emory Super User Webinar Three “Reinforcing Learning” Presented by: Project Compass Organizational Change Management Team 08/5/2009