FORWARD TOGETHER

Alabama Primary Health Care Association

35th Annual Conference and ExhibitionThe Lodge at Gulf State Park

Gulf Shores, AL

FROM OUR CEO MARY HAYES FINCH

Over the last 35 years, we have been defined by moments—many that pass without much notice, yet others that leave us so marked that we are most decidedly different from before. Well beyond the experiences of some, this year has presented a turning point—brought on by circumstances that have stopped us in our tracks.

This watershed, in many ways, has highlighted who we are, and perhaps, more importantly, who we can become, and the legacy we will leave behind. Like many before, this moment demands our re-sponse, focused attention and motivated action. It requires us to engage in new ways of thinking, relat-ing, discerning, accepting, and action. It leads us to the brink of what we’ve been and creates a bridge to what we can become. It has left us profoundly changed.

Perhaps the most incredible thing about watershed moments is how they shape us, move us and challenge us forward, altered for good. It is in this spirit, that I ask that you and your team join me on October 13-15 at the APHCA Annual Conference as we celebrate the powerful moments from the last 35 years. While conference logistics and structure will look different as we meet in a socially distant and safe environment, our need to be together, to remember, share, learn, and understand individual and collective experiences has never been greater. And in a moment that consumes us with the tension of what is and what can be…what should be, it is time to embrace our movement…and there is only one way…Forward, TOGETHER.

Mary Hayes Finch, President & CEO, Alabama Primary Health Care Association

Participant Breakfast, Gulf View Ballroom I & II

Registration

Exhibitors Set Up

Session 1

Break, Ballroom Foyer

Session 2

Participant Lunch, Gulf View Ballroom III & IV

Session 3

Break, Ballroom Foyer

Session 4

Welcome Reception, Gulf View Ballroom I & II

7:00 a.m. – 7:45 a.m.

7:00 a.m. – 4:00 p.m.

7:00 a.m. – 12:00 p.m.

8:00 a.m. – 10:00 a.m.

10:00 a.m. – 10:15 a.m.

10:15 a.m. – 12:00 p.m.

12:00 p.m. – 1:00 p.m.

1:00 p.m. – 2:45 p.m.

2:45 p.m. – 3:00 p.m.

3:00 p.m. – 4:00 p.m.

4:00 p.m. – 5:00 p.m.

TUESDAY, October 13

FORWARD TOGETHER

WEDNESDAY, October 14Participant Breakfast, Gulf View Ballroom I & II

Registration and Exhibit Hall

Concurrent Educational Sessions

Break, Ballroom Foyer

Health Center CEO Face-to-Face Meetings (Invite Only), Meeting suites 2211, 2212

Concurrent Educational Sessions

7:00 a.m. – 7:45 a.m.

7:00 a.m. – 4:00 p.m.

8:30 a.m. – 10:00 a.m.

10:00 a.m. – 10:30 a.m.

10:00 a.m. – 4:00 p.m.

10:30 a.m. – 12:00 p.m.

Participant Lunch, Gulf View Ballroom III & IV

APHCA Board of Directors Lunch (Invite Only), Cypress

Concurrent Educational Sessions

President’s Reception, Gulf View Ballroom III & IV

12:00 p.m. – 1:30 p.m.

1:30 p.m. – 2:30 p.m.

1:30 p.m. – 3:00 p.m.

6:00 p.m. – 9:00 p.m.

THURSDAY, October 157:00 a.m. – 7:45 a.m.

7:00 a.m. – 4:00 p.m.

8:30 a.m. – 10:00 a.m.

10:00 a.m. – 10:30 a.m.

10:00 a.m. – 4:00 p.m.

10:30 a.m. – 12:00 p.m.

12:00 p.m. – 1:30 p.m.

1:30 p.m. – 3:00 p.m.

4:00 p.m. – 8:00 p.m.

Participant Breakfast, Gulf View Ballroom I & II

Registration and Exhibit Hall

Concurrent Educational Sessions

Break, Ballroom Foyer

Health Center CEO Face-to-Face Meetings (Invite Only), Meeting suites 2211, 2212

Concurrent Educational Sessions

Participant Lunch, Gulf View Ballroom III & IV

Concurrent Educational Sessions

Exhibitors Booth Breakdown, Gulf View Ballroom I & II & Foyer

C O N F E R E N C E S E S S I O N SBOOTCAMPBuilding and Sustaining the Workforce of the Future- As the healthcare environment continues to rapidly change, it is critical that each organization have a comprehensive strategy to develop, recruit, retain, and support a workforce to meet current and emerging needs. The pre-conference workshop will assist participants in developing an overarching vision for comprehensive workforce strategies in light of HRSA expectations for assessment, development, implementation, management and reporting—all designed to build and sustain the workforce of the future. Participants will develop a better understanding of how to lay the groundwork for a comprehensive workforce plan necessary to enhance the experience and satisfaction of employees, providers, and related team members. Additionally, the workshop will explore strategies and approaches for tracking and evaluating metrics to better inform ongoing workforce efforts. Led by speakers engaged in national, regional, and state-based workforce retention efforts, with particular insight into health centers, participants will learn important steps in the recruitment process including assessing organizational strengths and challenges, defining related roles and activities, setting priorities and identifying resources, developing a solid interview process, and documenting successes. Additionally, participants will receive information and tools to bolster workforce planning, development, and management efforts to build a robust workforce plan for their health center.

Pamela Byrnes, JSI / Suzanne Speer, Association of Clinicians for the UnderservedSuggested Audience: Leadership and Managers of HR, Operations, Recruitment & Retention

QUALITY AND PERFORMANCEMoving Forward from Data to Performance - The Quality and Performance Track will deepen the understanding and use of clinical and social determinants data in continuous improvement through performance reporting. Nationally recognized performance improvement coach, Jillian Maccini, will lead participants through a hands on workshop to better understand how to document, collect, analyze, and apply information and data from key performance measures more proactively within health center operations. Participants will learn how to avoid workflow, system access, mapping, and documentation failures while strengthening the organizational culture of care through understanding data as a strategic and crucial asset for providers and staff. Each session within this Track will focus on concepts, tools and practical examples to help teams better utilize standard performance data as a catalyst for quality and outcomes while align data and organizational strategies. Health Centers will be able to develop the skillset, mindset, and toolset to embed and sustain a data driven culture focused on meeting patient needs.

Jillian Maccini, JSISuggested Audience: Quality, IT, Clinical, Operations

LEADERSHIPManaging Conflict, Accountability Conversations and Disputes - This two-day course provides a straightforward, step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment. It uses video, group discussions, skill practice, and real-life application to make the course both entertaining and engaging. Managing Conflict, Accountability Conver¬sations and Disputes provides a methodology for effectively holding others accountable to move organizations forward is based on more than twenty-five years of research.

Stacy Nelson, VitalSmartsSuggested Audience: CEO, CFO, COO, CMO, Department Managers

CONFERENCE SESSIONS

OPERATIONSEnhancing Operations in the ‘New Normal’ - Virtual sessions will support operational excellence in the post-COVID environment. Sessions include:

1. A review of recently enacted changes to federal regulations in information sharing for substance use disorder treatment2. Maximizing telehealth operations and effectiveness3. Maintaining 340b program compliance in the current environment of heightened scrutiny4. Financing value based care

Virtual sessions will be provided after conference to maximize APHCA’s ability to comply with social distancing at the conference facility. Registered conference participants will have access to each session during its initial presentation (dates to be provided) or by recorded format to be viewed at their convenience.

CONFERENCESPEAKERS

Pamela Byrnes has worked with community health centers, primary care associations, and national associations for over 35 years. She specializes in health center board trainings and support, community needs assessments and demand-capacity analyses, stra-tegic planning and facilitation, program development and evaluation, health center project design, organization and association development and management, operations assessments, policy development, and advocacy. Formerly director of the Health Cen-ter Growth and Development Program at the National Association of Community Health Centers (NACHC), Pamela has consulted at national, state, and community levels on developing seamless networks of care. She is an HRSA operational site visit and technical assistance consultant, and a NACHC technical assistance consultant. She served as a clinical assistant professor of epidemiology at the University of Connecticut Health Center. Pamela has an MA in applied statistics and a PhD in sociology and health care systems.

A Senior Master Certified Trainer in Crucial Conversations, Crucial Confrontations, and Influencer Training and a Certi-fied Trainer in Change Anything Training, Stacy has extensive experience introducing and teaching these crucial skills to major organizations including BMW, Nortel, Allstate, the IRS, Massachusetts General Hospital, Loma Linda University Medical Center and Walt Disney Company. Clients continually praise Stacy for his ability to help them achieve hard-hit-ting results to the areas where they need it the most. A recipient of the Zapara award for excellence in teaching, Stacy consistently receives accolades for his charismatic presentation style and highly effective training design. His experi-ence, coupled with an engaging presentation style, has clients asking for his return again and again.

Jillian Maccini, MBA, is a Project Associate with CHI/JSI and supports a major initiative to collect Uniform Data System (UDS) information from Bureau of Primary Health Care grantees, look-alike designees, and Indian Health Services grant-ees across the country. In this role, Jillian provides technical assistance and support to the agencies and grantees na-tionwide. She also provides support to several other health communication and outreach projects. Jillian received her BS from Fischer College with a concentration in Business Administration, and her MBA with a concentration in health care administration from Simmons School of Management.

Suzanne Speer is the Director of Workforce Development at the Association of Clinicians for the Underserved. In partner-ship with the federal Bureau of Primary Health Care, ACU created the STAR² Center to provide free resources, training, and technical assistance to the health centers facing high workforce needs. As Director, Speer oversees training online via webinars, learning collaboratives, and self paced courses. Additionally, she partners with Primary Care Associations to provide in-person trainings at state and regional conference. Speer studied at Virginia Commonwealth University, where she earned her degree in Mass Communications and Public Relations.

PLATINUM PRESENTING SPONSORS

Henry Schein distributes a comprehensive range of health care products, offering a complete line of medical and dental supplies, durable medical equipment, vaccines, pharmaceuticals, diagnostic tests, and equipment. Henry Schein offers technology and software, and is a national distributor with five distribution centers strategically located throughout the country. Henry Schein stocks over 90,000 branded and Henry Schein products, and delivers next business day to over 80 percent of their customers.Jason Graham, 1002 Thistle Road, Prattville, AL 36066Phone: 334-538-5099, E-mail: Jason.Graham2@henryschein.com, www.henryschein.com

athenahealth partners with healthcare organizations across the care continuum to drive clinical and financial results. Their expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for their customers and patients. In 2019, a new athenahealth was formed, bringing together two companies with decades of experience in healthcare technology: athen-ahealth, Inc. and Virence Health. Their combined technology, insight, expertise, and customer base give them a vast, nationwide footprint.Carl Branson / Nate McCormack, 311 Arsenal Street, Watertown, MA 02472Phone: 617-939-6109 / 404-771-3112, E-mail: cbranson@athenahealth.com / nmccormack@athenahealth.com, www.athenahealth.com

RxStrategies provides solutions that assist providers in meeting the requirements of the federal 340B Drug Pricing Program including regu-latory compliance, patient eligibility, pharmacy replenishment, and program tracking and reporting for the Federal 340B Drug Pricing Pro-gram. Our services include consulting for improved financial, operational, and strategic management of the 340B Program through utiliza-tion of, but not limited to, a contract model for patient access to more affordable medication.Sam Yeghiazaryan, 1900 Glades Road, Suite 350, Boca Raton, FL 33431Phone: 954-602-0062, Email: syeghiazaryan@rxstrategies, www.340BPlus.com

CONFERENCEINFORMATION

Conference Registration:Registration for Annual Conference will open on July 27, 2020. You can register online for the conference at www.alphca.com or use the form below. There is a link to the online registration form on our Home Page as well as under the Education Tab / Conference.

The registration fee covers all meetings, handouts, meals and breaks. Spouses and guests may attend Wednesday evening’s President’s Recep-tion, but there is a charge for tickets. If you plan for a spouse or guest to attend Wednesday’s President’s Reception, extra tickets may be pur-chased for $75.00. Please indicate number that will attend for planning purposes on your Conference Registration Form. Conference breakfast and lunch functions are for registered conference attendees and exhibitors only.

Refund Policy:Registration fees are non-refundable and are due 10 days after registration. Members can transfer their registration to another member up to the event day.

Early Member Preconference $150 Early Nonmember Preconference $225

Early Member Conference ONLY $350 Early Nonmember Conference ONLY $425

Early Member Conference COMBO $450 Early Nonmember Conference COMBO $525

Early Member Conference Day 1 $180 Early Nonmember Conference Day 1 $250

Early Member Conference Day 2 $180 Early Nonmember Conference Day 2 $250

Late Member Preconference $225 Late Nonmember Preconference $275

Late Member Conference ONLY $400 Late Nonmember Conference ONLY $475

Late Member Conference COMBO $500 Late Nonmember Conference COMBO $550

Late Member Conference Day 1 $250 Late Nonmember Conference Day 1 $300

Late Member Conference Day 2 $250 Late Nonmember Conference Day 2 $300

APHCA is committed to filling a certain number of rooms at The Lodge at Gulf State Park. If we do not fill the amount of rooms contracted, we will be financially liable for those not filled in our group block. Please support us by making sure to mention the APHCA block when making reservations.

Room Type Options Run of House $190 (single or double) Deluxe Park View $210Gulf Front View $240

The code for reservations at The Lodge at Gulf State Park is APHCA. Guests can call (251) 540-4000 or go online to www.alphca.com and follow the link on the home page. Group reservations will be accepted until September 11, 2020 or until the block sells out. If you have any issues making your reservations at The Lodge at Gulf State Park, please email Laura Sellers Brooks at lbrooks@alphca.com for assistance.

As it has always been, the safety and security of our guests and team members remains our highest priority. We are doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve.

What to Expect During Your Stay: As you know, the way we travel looks a little different right now, so we wanted to ensure you had the latest list of what to keep in mind as you prepare to travel to conference. • Social Distancing. Social Distancing continues to be a recommended or required practice in public settings. We’ve adjusted our classrooms

and reception spaces to help guests adhere to these guidelines. During your stay, please be mindful of other guests and hotel employeesand maintain the suggested six feet of distance. Events ands training sessions will observe social distancing protocol. See following pagesfor layouts.

• Masks and Other Protective Equipment. Currently Alabama requires a face covering to be worn while in public areas. As such, we recom-mend bringing one with you. APHCA will also supply face masks to participants upon arrival at the registration desk.

• Hotel Services and Amenities. For your safety, some services or amenities such as pool, spas, fitness centers, restaurants and daily house-keeping may be modified or suspended.

Conference App:Please download CrowdCompass AttendeeHub from the Apple App Store or GooglePlay. Once downloaded, search for APHCA Annual Conference & Exhibition and click the download icon. All conference information, including speakers, tracks, schedules, and more can be found in the app.

To show our appreciation for member engagement and in celebration of its 35th Annual Conference and Exhibition, APHCA is proud to offer Value Added Rewards to organizations that participate at designated levels.

VALUE ADDEDREWARDS

Registrations Valued Added Rewards Reward Value4 or More Registrations • 2 complimentary registrations to APHCA 2021 Pre-Forum Training Event $350

6 or More Registrations • 2 complimentary registrations to APHCA’s 2021 Pre-Forum Event• 2 complimentary registrations to APHCA’s 2021 Annual Networking

Forum

$800

8 or More Registrations • 2 complementary registrations to APHCA 2021 Pre-Forum Event• 2 complementary registrations to APHCA’s 2021 Annual Networking Forum• 2 complementary registration to one of APHCA’s 2021 training series, member choice

$3600

10 or More Registrations • Complementary policy and procedure review by APHCA team prior to survey by The Joint Commission

• 2 complementary registration to one of APHCA’s 2021 training series, member choice• 2 complimentary registrations to APHCA’s 2021 Pre-Forum Event• 2 complimentary registrations to APHCA’s 2021 Networking Forum

$8600

The Alabama Primary Health Care Association is the professional association representing the operational, clinical, and financial interests of community health centers. Health centers are the cornerstone of Alabama’s primary care system and represent the largest group of

primary care providers serving over 350,000 medically under served patients annually across 150 community locations.

Physical Distancing Catering Service

Cleaning + Disinfecting

• Strictly Adhering to Federal, State & Local Guidelines and Restrictions

• Increased Space Between Tables & Chairs• Reduced Room Capacities• Increased Isle Width• Meeting Diagrams Provided in Advance• Public Space Furniture Spacing Increased• Increased Physical Distancing Signage

• Separate Serving & Clearing Staff• All Food Prepared Following Strict Food

Safety Protocols• Food Service Employees In Appropriate PPE• No Courses or Beverages Pre-Set on Tables• Silverware Pre-Rolled in Sanitary Area• Single Serve Condiments Used When

Possible• Bottled Water option replacing Water

Stations & Pitchers• Interval Break Service Options To Reduce

Crowding• Cash Bars Require Separate Cashier • Single Serve Beverages at Break Stations• One-Way Foot Traffic When Possible• Outdoor Event Space Available

• WHO / CDC Approved Disinfectants Used

• Tables + Chairs Disinfected Prior to Meeting Start & During Lunch

• Frequent Cleaning & Disinfecting of All Rooms, Public Spaces & Equipment

• Hand Sanitizer Stations Available in Public Spaces

• Doors Opened During High Traffic Times to Reduce Touch Points

Meeting & Event Safety

The Lodge at Gulf State Park, a Hilton H… 150 seats 25 tables23 booths

Owner: Summer PhillipsBooking Name: APHCA 2020 Annual Conference & TradeshowEvent Name: President's ReceptionDate: 10/14/2020 - 10/14/2020Time: 6:00 PM - 9:00 PMModified: 5:43 PM 7/22/2020

Gulfview Ballroom

Salon IIISalon IVSalon I Salon II

65

43

21

9 8 7

1314

1516

1011

12

2019

1817

2322

21

6'6'

6'6'

6'

6'

6'

6'

CONFERENCELAYOUT

Exhibit Hall | President’s Reception

The Lodge at Gulf State Park, a Hilton Hotel 90 seats 15 tables23 booths

Owner: Summer PhillipsBooking Name: APHCA 2020 Annual Conference & TradeshowEvent Name: LunchDate: 10/14/2020 - 10/14/2020Time: 12:00 PM - 1:00 PMModified: 6:58 PM 7/22/2020

Gulfview Ballroom

Salon IIISalon IVSalon I Salon II

65

43

21

9 8 7

1314

1516

1011

12

2019

1817

2322

21

6'6'

6'6'

6'

6'

Exhibit Hall | Meals

CONFERENCELAYOUT

The Lodge at Gulf State Park, a Hilton Hotel

48 seats 12 tables0 booths

Ow

ner:Summ

er PhillipsBooking Nam

e:APHCA 2020 Annual Conference & TradeshowEvent Nam

e:BreakoutDate:10/14/2020 - 10/14/2020Tim

e:10:30 AM - 4:30 PM

Modified:5:32 PM

7/14/2020

SalonIV

SalonIII

6'

6'

6'

6'

6'

CONFERENCELAYOUT

Breakout 1

The Lodge at Gulf State Park, a Hilton Hotel 44 seats 11 tables0 booths

Owner: Summer PhillipsBooking Name: APHCA 2020 Annual Conference & TradeshowEvent Name: BreakoutDate: 10/14/2020 - 10/14/2020Time: 10:30 AM - 4:30 PMModified: 9:34 AM 7/22/2020

Live Oak I Live Oak II Live Oak III

Live Oak

6'

6'

6'

6'

6'

6'

6'

6'

6'

Breakout 2

CONFERENCELAYOUT

Purchased Services Available to VIP Members: • Capital Assets • Clinical Services • Human Resources • Revenue Management • Support and Telecommunications • Information Technology— Infrastructure / Clinical Applications

Your Henry Schein Representative is available to assist you with enrollmentin the VIP Program.

For more information contact:

Jason GrahamHenry Schein Regional ManagerCell: 334-538-5099Email: jason.graham2@henryschein.com

You may also contact yourVIP Representative:Alex Vactor, Account Executive–VIPCell: 412-612-0593Email: avactor@nachc.com

Employee Savings Program Available for your Health Center through VIP and Henry Schein

Your membership in VIP brings your community health center value beyondmedical supplies. Save on leading service suppliers and help improve your clinical,financial, and operational performance throughout your organization.

15MM1521APHCA

15MM1521_APHCA_CONFERENCE_AD.indd 2 7/14/15 8:16 AM

To learn more contact: Jason GrahamHenry Schein Regional ManagerCell: 334-538-5099Email: jason.graham2@henryschein.com Visit: www.henryschein.com/medical

Alabama’s Health Centers Rely on Us as a total resource for health care products, services and solutions.

Medical and Dental Supply Solutions• Over 190,000 products• Same Day Shipping• Comprehensive Primary Care Product

Portfolio, including Women’s Health andPediatrics

• Flu, Vaccines, and Diagnostics• Custom Purchasing Programs

Capital Equipment Solutions• Health Center-specific Equipment

Programs• Office Design Solutions• LabTeam In-office Clinical

Laboratory Solutions• ProRepair Equipment Repair Service

Technology Solutions• Web-based Reporting and

Spend Management Tools• Inventory Management• Electronic Health Records• Wide Array of Practice Solutions

340B and Other Services for Health Centers• 340B Program and Expertise• Worry-Free Guarantee Flu Delivery

Program• Henry Schein Financial Services• Henry Schein Rx Samples Service• Staff Training and Team Building

Our knowledgeable team of trusted advisors is dedicated to collaborating with you to meet specific goals related to quality patient care, staff and team growth, and profitability in your center.

15MM1521_APHCA_CONFERENCE_AD.indd 1 7/14/15 8:16 AM

Nick BeardHenry Schein Strategic Account Manager Cell: 678-764-0368Email: nick.beard@henryschein.com

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