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Today’s Long Term
Care – What Every
Advisor Needs to
Know
Bob Saylor, LTCI
Partners
Presented By:
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Agenda
The New Reality of Long-Term Care Planning 1
Retirement Planning & Long-Term Care 2 Marketplace Update 3 Dissecting the Sales Process 4 Planning Strategies for Affluent Clients 5 Group LTC Opportunities 6 Q&A 7
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Extended Healthcare is a Reality
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Long-Term Care: A Risk Management Issue
* Genworth Cost of Care Survey, 2011.
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Marketplace Update
Individual LTC sales up 15% in 2010
Individual LTC sales up 4% in 2011
Group Sales through Q3 2011 were up 20%
Low lapses and low interest rates have hurt in-force profitability for traditional LTCI
-- Resulting in in-force rate increases by more carriers
-- Additional carriers exiting the business (e.g., UNUM, MetLife, Prudential)
Life-LTC combination product sales increased to over $800M in 2009 and $1.2B in 20101
Product design changes (more CPI, 3% Compound and GPO options vs. 5% Compound)
Current pricing for new products based on more conservative assumptions
1 LIMRA
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
You know what long-term care is
You understand
-- The likelihood of needing care
-- The cost
-- The price of inflation
-- Impact on caregivers
You are the best hope of helping Americans cope with
this financial risk
For Today‘s Discussion, Let’s Assume
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Retirement Planning & Long-Term Care
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Retirement Planning & Long-Term Care
Top Retirement Financial Worries
Source: Genworth/Age Wave, “Our Family, Our Future: The Heart of Long Term Care Planning”, Nov. 2010
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Retirement Planning & Long-Term Care
The top reasons for planning ahead for long-term care are:
-- not being a burden on others
-- being able to afford quality care in the setting I choose
-- protecting my spouse’s/loved ones’ quality of life and future security
Respondents were most concerned about protecting their families from the financial pressures of providing for their long term care.
The vast majority of families have not had a comprehensive discussion regarding long term care.
Source: Genworth/Age Wave, “Our Family, Our Future: The Heart of Long Term Care Planning”, Nov. 2010
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Retirement Planning & Long-Term Care
How Retirees Pay for Current Health Care and Future LTC Expenses
Study by the Journal of Financial Service Professionals
Respondents between the ages of 55-75, with investable assets of $100K or more
Nearly 43% plan to use personal savings to self insure
Of those that chose “Spend Down”
-- 17% have assets of $1-2 million
-- 13% have assets of $2 million or more
Methods of Paying for Long-Term Care
Personal Savings 42.5%
Private Policy 32.2%
Spend Down 21.0%
Medicare 16.3%
Sell Home 14.9%
Haven’t thought about it 14.9%
Access HELOC 8.2%
Family 2.2%
Source: Journal of Financial Service Professionals, “How Retirees Pay for Current Health Care and Future LTC Expenses”, Jan. 2011
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Long-Term Care Planning Strategies
Client Strategy
Portfolio Reallocation
Asset Based (Annuity/LTC)
Asset Based (Life/LTC)
LTC Insurance
Traditional or Corporate Plan
Social Insurance
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Emphasis on Planning vs. Product
Planning Option
Premium Plan Design Present Value
Future Value (age 85)
Features
Annual Pay Traditional LTCI
$3,770
$6k per month 5 year benefit 5% compound infl. 90 day deductible
$360k LTC Over $1.5M • May be partnership eligible • Immediate access to benefits • Subject to rate increases • Other assets can be invested more aggressively
10-Pay Traditional LTCI
$11,272 $360k LTC Over $1.5M • Substantial investment • Business may be able to deduct entire premium • Low risk of premium increases
Single Pay Traditional LTCI
$98,505 $360k LTC Over $1.5M • Fully paid up policy • No possibility of rate increases • 1035 Exchange potential
Life/LTC Combo
$125,492 $6k per month 6 year benefit 5% compound infl.* 90 day deductible
$432k LTC $144k DB $129k ROP $14.4k Res. DB
Over $1.8M LTC $144k DB $129k ROP $14.4k Res. DB
• Ability to insure life and LTC concurrently • Up to 6x premium leverage for LTC • Flexible • Premium always returned (DB, LTC, ROP)
Annuity/LTC Combo
$217,000 $6k per month 5% compound infl. 90 day deductible
$434k LTC $217k -Any LTC benefits reduce AV
Over $1.8M LTC or $338,480 AV (guaranteed)
• Not partnership eligible • No corporate tax deductibility • Ambiguous tax consequences on non-LTC money • Waiting period required before claim • Up to 3x premium leverage for LTC
Self Insure n/a Assets are self- directed
variable unknown • Liquidity risk • Taxes on investment gains • Lack of professional plan of care
Information provided by LTCI Partners and is for illustrative purposes only. * 2% compound years 1-2, 5% compound years 3-6
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Dissecting the Sales Process
Aside from cost, reasons for not purchasing LTCI
It is difficult to understand the costs and what is paid for by Medicare or Medicaid, long term care insurance, and other insurance
People would rather believe they will never need long term care
They are unsure if they will be able to rely on a long term care insurance company when they need them
It is too unpleasant to think about becoming ill and needing long term care
Source: Genworth/Age Wave, “Our Family, Our Future: The Heart of Long Term Care Planning”, Nov.2010
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
One Size Does Not Fit All Learning Styles
Visual learners
Auditory learners
Hands-on learners
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Emphasis on Planning vs. Product
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Emphasis on Planning vs. Product
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
“Framing” the Illustration (sending via email)
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Strategies for Affluent Clients
Yes – your client can self-insure and handle a LTC event financially…but this is about healthcare
LTC is not a vehicle for asset protection for wealthy clients…the planning can be considered concierge healthcare
Before and during a claim, the insurance contract provides the insured access to team of advocates who can assist in designing, developing and managing a plan of care
These advocates are RNs, LVNs or geriatric care managers (not employed by the insurance company) who will come to your home for an assessment, negotiate provider discounts on your behalf and help you interview home healthcare agencies or perform site-visits at facilities to help you determine the right fit
These clients might be sufficiently liquid in the event of an extended healthcare need, but who is going to manage, monitor and adjust their plan of care (with their physicians & caregivers)?
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
If your clients self-insure…do they have a bona-fide plan for an extended healthcare event? Who is going to manage the “stuff” that comes along with a loved one with a chronic ailment?
Considerations when self-insuring – timing (never know when it might happen), liquidity (is their money tied up into their business, real estate or the stock market? Will there be a state and federal capital gains event) and the lack of a bona-fide healthcare plan
Most HNW clients are entrepreneurial – they can deduct the LTC premium if written through their business (tax treatment/ incentives)
This coverage can be viewed as an estate planning tool vs. reimbursements for nursing care
24-hour care can cost up to $500/day at home for HNW clients
Strategies for Affluent Clients (continued)
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
On October 14, 2011, the Department of Health and Human Services released a report that said there was “no viable path forward” to implementing the CLASS Act.
CLASS was included in the Patient Protection and Affordable Care Act, and contained provisions for a federal long-term care insurance program
Voluntary plan to be made available on a guaranteed issue basis
To pay cash benefits and impose no lifetime benefit limits
The elimination of CLASS dramatically changes the math on the Affordable Care Act.
The projected near term “positive” from the CLASS Act was estimated by the CBO at $86 billion, or about 40% of deficit reduction projected for the entire health reform package.
Medicaid still remains the largest funder of LTC expenses, paying for more than 40% of all care provided
The Super Committee tasked with finding at least $1.5 trillion in budget cuts over the next 10 years
Restructuring and cuts to Medicare and Medicaid funding is expected to be a major element of their plan
This may compounded by the recently enacted an 11.1% reduction in reimbursements for LTC expenses in 2012 by the Centers for Medicare & Medicaid Services (CMS)
CLASS Dismissed
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Group & Multi-Life Opportunities
Employers Offering LTC Insurance (by size of firm)
< 100 employees 7% (5.9 million businesses)
100+ employees 25%
100-499 employees 17%
500+ employees 33%
National Compensation Survey 3/10, Bureau of Labor Statistics
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
IRS Code Sections:
7702B – defined QLTC (accident & health insurance / tax-free benefits)
162 – ability to deduct accident & health insurance (c-corp owners are treated as employees)
213 – age-based deductibility for pass-through entities (s-corps, LLCs or LLPs)
106 – premium is not included /counted as imputed income
Treasury Regulation 1.105-5 – employer can create a class of select employees to offer this coverage to (ability to carve-out or “discriminate”)
Group & Multi-Life Opportunities
The Tax Treatment of LTC Insurance
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Group & Multi-Life Opportunities
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
More and more of our clients are asking about Long-Term Care planning. What do you know about this issue?
We are finding that more and more of our clients are asking us about Long-Term Care planning…and we have listened.
What do you know about Long-Term Care and the potential impact on your retirement plan?
How would you handle an unexpected extended healthcare expenses?
Let’s talk about post-retirement disability planning…
Have you considered LTC Insurance as an executive or employee benefit?
Conversation Starters
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Wholesale & Retail Brokerage Report
Internal Sales Support Point-of-Sale Support Case Management
Dedicated account management
Advisor training (live, calls or web- based)
Advisor CE and appointment “check”
Field underwriting support (with advisors
or with clients directly)
Pre-sale strategy discussions
Competitive analysis
Policy audits (individual and group)
Conference calls with clients
Proposal support and preparation
Application & collateral material fulfillment
Tele-application support
Facilitate study group meetings
Conduct monthly educational
conference calls
(includes all internal sales support functions)
Internal call center sales team (staffed by
salaried W2 employees of LTCI Partners)
Screen-sharing technology utilized for
education and completion of applications
(individual and group)
All calls (inbound and outbound)
recorded and saved to client record
Network of approved distribution
partners (1099 LTC Insurance specialists)
nationally available for face-to-face meetings
Access to Group and Private Client LTC
Insurance consultants
Application fulfillment (tele-application
support)
Advisors can upload applications online
(submit into LTCI Partners new business
unit)
Dedicated case management team
Application compliance “check”
LTCI Partners order necessary
underwriting requirements
Status provided online (real-time)
Status emailed weekly
Ongoing policy service
Robust reporting capability
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Sale & Underwriting Support
Underwriting Partner: Our experts will prescreen your client for you, either over the phone or via secured web-based survey.
Application Partner: A special staff of credentialed experts will take the application for you over the phone reducing cycle time and helping to increase the opportunity for placement.
Policy Review: Our team can review existing policies to make recommendations for replacement or wrap around policies as needed.
Policy Design: Tell our experts what you are trying to accomplish for your client and they will design the best plan to meet those goals, whether it is target premium or underwriting niche.
Client Consultation: Did LTC unexpectedly come up during a conversation with your client? A member of our team is always available to help answer questions on a consult call.
Proposal Preparation: Let us prepare the documentation you need to review this important issue with your clients, as well as make recommendations on carrier marketing pieces.
Easy Appointment Process: Our pre-populated paperwork and guidance on education and licensing requirements helps to keep our processes as easy as possible.
Market Expertise: With an average tenure of 11 years our associates can answer questions on everything from tax treatment to product nuances and industry-related legislation.
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Contact Information
You can contact LTCI Partners by calling us toll-free at 1-877-949-4582 and asking for an associate’s extension or choosing the following workgroup options: Helpful Extensions National Sales Office: Option 3 New Business/Case Management: Option 4 Contracting and Licensing: Option 5 Commissions: Option 6
Bob Saylor x 236 Vija Navarro x 109 www.ltcipartners.com
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
Dedicated Account Management
INTERNAL USE ONLY. Not for public distribution. 2012 NFP SCHOOL OF EXCELLENCE
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