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Why we are here :. To Deliver a Quality Scouting Experience to an Ever Increasing Youth Membership. What is Journey to Excellence?. (It Measures and Validates the Why). - PowerPoint PPT Presentation
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To Deliver a Quality Scouting Experience to an Ever Increasing Youth Membership
Why we are here:
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What is Journey to Excellence?
Journey to Excellence is the new performance assessment,
communication and recognition program for Councils, Districts and
Units.
(It Measures and Validates the Why)
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Here’s how we believe the Journey to Excellence Program can help your Council
• Planning• Assessment• Recognition• Incentive for Continuous Improvement• Benchmarking• Early warning of Potential Problems• Non-Intrusive• Support for your Districts and Units• Support from the Area, Region and National Council
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Support for your Districts and Units• Journey to Excellence evaluation is available for
Districts and Units (Packs, Troops, Teams, Crews, Ships)• Criteria are based on factors shown to produce
successful, healthy, growing Scouting• Recognition can be awarded based on performance
measured or improvement• Evaluation is made at time of district or unit recharter
Journey to Excellenceuses the Balanced Scorecard
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Quality Growth
Sustainability
Quality, growth, and sustainability must all be in balance for success to be truly achieved.
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Recognition
• Councils with a satisfactory performance receive the “Bronze” level of recognition
• Councils which do better than satisfactory receive higher recognition– Effective Performance – “Silver” level– Excellent Performance – “Gold” level
• Levels of recognition are determined and published each year
Incentive for Continuous ImprovementTwo Ways to “Travel”
Three Levels of Recognition• Gold• Silver • Bronze
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• Determined Standard (DS) – set benchmarks
• Performance Standard (PS) – continuous improvement
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How are Balanced Scorecard Criteria Determined?
3 levels
Bronze
Silver
Gold
20th percentile of Councils OR show a measurable improvement
50th percentile of Councils OR show a measurable improvementand be over a bronze minimum standard90th percentile of Councils OR show a measurable improvementand be over a silver minimum standard
A key to Journey to Excellence is Continuous Improvement
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Magic of the JTE• Each year, the criterion requirements will be tightened
to reflect the improved performance by councils• The successful councils, districts, and units will focus
the majority of their efforts on the “drivers” that effect the JTE indicators
• While monitoring the performance of all JTE indicators, the successful councils, districts, and units will align 80% of resources on the 20% of indicators that demonstrate the greatest potential
Performance Indicator Relationships
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Low unit retention generally falls in three categories:1 – High BSA Methods Delivery Model – 25%Typically cyclical losses due to either lack of unit service by district personnel, chartered organization support, and/or unit level volunteer turnover
2- Council Funded/Scoutreach – 40%Losses mostly attributed to whereby the Council either no longer has the funds to support or the leadership to run the unit programs or a different standard has been set as to what is minimally acceptable.
3 – Low BSA Methods Delivery model units – 35%Typically these were units that had very low engagement in the aims and methods of Scouting. Members may not have participated at all in appropriate Scouting programming. Not necessarily subsidized by council resources.
•Mission Impact Leading Indicators: Advancement, Camping, Trained Contact Leaders
•Sustainability Leading Indicators: YSE-TAY Ratio, District Committee, Council Fundraising
Using the JTE Balanced Scorecard & Strategy Map
to break the vicious circle surrounding membership health
Low Sustainability & Mission = Low Retention
High Sustainability & Mission = High Retention
Searching for the Clues• On average, only 45% of new units are
chartered longer than 18 months• 60% of new units chartered by faith-based
organizations charter on average longer than 18 months*
• Units chartered by Faith Based Organizations also have significantly higher advancement ratios*
• Units Organized “right” last longer
Sustainable Membership Model Leveraging the Chartered Org. = High Retention
Next Steps1. How do Faith Based Organizations leverage
the JTE to enhance the Scouting experience?2. Leveraging the JTE - how do we engage more
Faith Based Organizations to create new opportunities for youth?
3. How is chartering a unit a leading indicator to enabling the Faith Based Organization to accomplish its mission?
Every Unit Deserves a Great
Council….
Every Scout Deserves A Great Unit.
Great Councils = Great Units = Great Kids