TNS CanCham 2012 Crystal Ball Consumer Forecast 07Feb2012

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    AMCHAM October 7, 2011

    PURCHASING POWER& PRIORITY SPENDING

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    Agenda

    Evolution of wealthConsumer confidence & inflation

    Branding trends

    Spending priorities

    Summary

    Ralf MatthaesRegional Managing Director

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    The Evolution of Viet-Wealth

    1988

    1998

    2005

    2008

    2011-2012

    2009

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    33

    29

    21

    10

    5

    3 A

    B

    C

    D

    E

    F

    1999

    Evolution Declared Monthly Household income - Urban

    Source: TNS VietC cle 2011 Hanoi HCMC Danan Can Tho onl

    A = 13.5 15.0

    B = 6.5 13.5

    C = 4.5 6.5

    D = 3.0 4.5

    E = 2.0 3.0

    F = less than 2.0

    VND Million

    A+ = 15.0 Plus

    21

    46

    9

    3

    9

    10

    1

    A+

    A

    C

    D

    E

    F

    2011

    B

    Upper middle class in Urban Vietnam now constitutes 65% of pop

    But only makes up about 30% of total population

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    Gross National Income - 2009-2010 (USD)

    39,000

    14,800

    8,086

    3,994 3,737 3,123 2,000

    Singapore Malaysia Thailand Indonesia Philippines Vietnam Cambodia

    National Purchase Power Parody (USD)

    Due to constant inflationary pressure Vietnam

    lags behind in terms of PPP in South Asia

    Vietnam has surpassed

    Indonesia and should

    surpass the Philippinesin the next 5 years

    Source: TNS South Asia network

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    Consumer Confidence 2010-2011

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    2011 Outlook - Consumer Confidence

    Consumer confidence has seen a steady increasesince 2010 to 83 points

    Source: TNS Consumer Confidence Index

    2008 2009 201001/2011 09/2011

    89

    64

    7876

    0

    20

    40

    60

    80

    100

    1 2 3 4 5

    83

    7978

    64

    89

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    Q: In the next 12 months would you think that the following will be better, the same or worse than they are now?

    Consumer overview of Vietnam's next 12 months

    Vietnamese consumer seem fairly buoyant with regards to Vietnams

    overall outlook for the next 12 months, except for cost of living / dong

    devaluation and pollution, which was consistent with 2009 / 2010.

    Source: TNS VietCycle 2011 Urban only

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    will you spend more - less - the same in 2012

    Source: TNS VietCycle 2011 Urban only

    Almost 50% note spending less / month to the end of the year than

    they spent in the 1st 7 months, with only 7% spending more.

    The poor will spend more, as inflation rips into their wallets

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    Total Expenditure & Savings HCMC & Hanoi

    Source: TNS VietCycle 1999-2011

    83

    86

    88

    91

    81

    84

    81

    17

    14

    12

    9

    19

    16

    19

    0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

    1999

    2001

    2006

    2008

    2009

    2010

    2011

    Total expenditure Saving

    Savings

    Until the global economic meltdown, Vietnamese savings

    were dropping year on year. Now caution is the word.

    Total expenditure

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    Branding trends

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    Key urban FMCG trends 2012 - 2015

    I worry about my health more than ever before - 89%

    I worry more today about food safety95%

    HEALTH

    I prefer to beverages I can drink

    from the container - 72%

    I prepare food the require little

    preparation - 63% agreeCONVENIENCE

    I buy products of good quality, even if more expensive90%

    Higher price products means higher quality 55%

    SOPHISTICATION

    Source: Kantar Worldpanel

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    Discounted priceFree gift with

    purchaseSweepstake/Lucky

    draw prizes

    Get free

    product/samplewith multiple

    purchase

    Monetary gift

    Most preferred promotion (%)

    Source: TNS VietCycle 2011 Urban only

    As the economy slows and inflation soar, discounted

    prices are the preferred promotions

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    The origin of brands

    The country of origin ismore important than the

    brand nameVietnamese brands areas good as international

    brandsI prefer local Vietnamese

    brands

    Source: TNS VietCycle 2011 Urban only

    Vietnamese brands have caught up to Internationalbrands in the minds and wallets of consumers

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    Vietnamese are buying much less than in the pastdue to inflation and a slowing economy

    *Biggest categories: 24food and non-food categories with >60% penetration in first 6 months of the year = 60% of FMCG total market valueSource: Kantar Worldpanel Vietnam Household Panel Urban 4 key cities (HCMC, HANOI, DANANG, CANTHO)

    CONSUMTION TRENDS AMONG HIGHEST PENETRATION

    CATEGORIES*

    15.8

    14.2

    8.9

    9.2

    18.8

    1.4 SEM 1'10 vs SEM 1'09

    SEM 1'11 vs SEM 1'10

    AVG. VALUEGROWTH

    AVG. PRICE

    GROWTH

    AVG.VOLUMEGR

    OWTH

    Urban Consumption of FMCG

    2010

    2010

    2010

    2011

    2011

    2011

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    Spending priorities

    Will b di h l i

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    Education

    Health care products / services

    Food & beverages products

    Household utilities

    House hold care products

    Personal care products

    Transportation

    Communications

    Entertainment & dining out

    Personal equipment

    Home appliances

    Will you be spending more, the same or less in 2012

    Source: TNS VietCycle 2011 Hanoi / HCMCIronically spend on many sectors seems to show growth

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    Consumers top 10 wish list for 2012!

    Digital Camera

    24%Car

    22%

    Karaoke system

    21%LCD / Plasma TV

    20%PC / Desktop

    14%Smart TV

    14%Refrigerator

    12%

    Source: TNS VietCycle 2011. Q46 Which of the following are 3 items you would most like to own that you do not own

    yet? Base: n= 2,000 (Total)

    Air-conditioner

    33%Laptop

    33%

    Washing machine

    32%

    Must haves for 2012

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    Summary

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    2010 vs 2011 year in review & 2012 forecast

    GDP

    Inflation

    Trade deficit

    Exports

    Imports

    FDI

    Retail spend*

    Ad spend

    FMCG Value

    FMCG Volume

    Tourism

    Consumer confidenceSource: GSO / TNS / Kantar Media* VN Retail Association not sure if accurate

    Measure

    6.78%

    11.75%

    US$12.4 B

    US$71.6 B

    US$84.0 B

    US$18.6 B

    US$78.0 B

    US$726 M

    21%growth

    9%

    5.0 M

    78 index

    2010

    5.89%

    18.13%

    US$9.6 B

    US$96.4 B

    US$105.8 B

    US$10.9 B

    US$95.0B

    US$760 M

    16%growth

    1.4%

    6.0 M

    83 index

    2011 Performance

    6.0%

    10%

    US$12-14 B

    US$99 B

    US$115 B

    US$14B

    ?

    US$800 M

    14% growth

    1% growth

    6.5 M

    76 index

    2012 est.

    I t t t iti f 2012

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    Investment opportunities for 2012Infrastructure

    Better services for telecom/ electricity/ water/ Cable TV/ Internet / Utilities

    Education

    High schools, vocational training and University degrees in-country

    Healthcare

    Ethical drugs, maternal care, health & well being

    FMCG

    Food & beverage / personal care and household care

    Convenience & health platform / mass market / rural Vietnam price points

    Electronics

    Laptops, A/C, Washing machines, digital cameras

    TransportCars

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    Crystal Ball 2012

    Key word is caution - wait & see

    Consumer spend will be down

    Value for money is key as is quality & USP

    Major reforms required;

    Inflation / devaluation Finance system

    SoE performance FDI appeal

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    Discover Vietnam with TNS

    www.tnsglobal.com

    [email protected]

    www.tnsvietnam.vn

    18 years of growth with Vietnam

    mailto:[email protected]:[email protected]