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thenetworkone an introduction www.thenetworkone.com [email protected] https://www.facebook.com/thenetworkone https://www.linkedin.com/in/julianboulding/ https://twitter.com/thenetworkone?lang=en

TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

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Page 1: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

thenetworkonean introduction

www.thenetworkone.com

[email protected]

https://www.facebook.com/thenetworkone https://www.linkedin.com/in/julianboulding/

https://twitter.com/thenetworkone?lang=en

Page 2: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

• the world’s largest independent agencies network

• founded 2003

• headquarters in London, UK

• 1,200 agencies in 109 countries worldwide

• each agency personally visited, evaluated and accredited

• creative, media, PR and all forms of digital communications

key facts

Page 3: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

Julian Bouldingpresident

Paul Squirrelldirector

Stephanie Foxinternational consultant

thenetworkone people:

Lizzi Goldinformation database

coordinator

Page 4: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

where we work:AlbaniaAlgeria AngolaArgentinaAustralia AustriaAzerbaijan BahrainBangladesh BelarusBelgiumBoliviaBotswanaBosniaBrazil BulgariaCambodiaCanada CameroonChile

China Colombia Costa RicaCroatia Cyprus Czech Republic DenmarkDominican RepublicEstoniaEcuadorEgypt FinlandFranceGeorgia Germany GhanaGreeceHungary Iceland India

Indonesia IranIraq Ireland Israel Italy JamaicaJapanJordan Kazakhstan KenyaKosovoKuwait LaosLatviaLebanonLithuaniaMacedonia MalaysiaMalta

Mauritius Mexico MoroccoMyanmar NepalNetherlands New ZealandNigeria NorwayOman Pakistan PanamaParaguay Peru Philippines Poland Portugal Qatar Romania Russia

RwandaSaudi ArabiaSerbiaSingaporeSlovakiaSloveniaSouth AfricaSouth KoreaSpainSri LankaSwedenSwitzerlandTaiwanTanzaniaThailandTrinidad and TobagoTunisiaTurkeyUgandaUkraine

United Arab Emirates United KingdomUSAUruguayVenezuelaVietnamYemenZambia

Page 5: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

why choose independents?

agility speed • entrepreneurial approach

cost efficiency

… and

managementconsistency

personal involvement with senior players

Page 6: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

the balance is shifting: from global to local

• less air miles, less food miles

• secure supply chains

• return of national consciousness

• cultural understanding

• customer experience

• personalisation

• interactivity

• rapid test-and-learn

Page 7: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

the client proposition: agency choices

in-house resource ‘holding companies’ independent agencies

Page 8: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

• gaining momentum: first in US, now worldwide

• trust factors

• first-person data

• IP protection

• cost efficiency

• long term planning

but: an external perspective is still essential

shift to in-house

Page 9: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

shift away from agency holding companies

• lack of big-agency transparency has eroded trust

• the problem is bigger than just digital media buying

• holding company model is self-serving (shareholder value, short-term growth)

• declining profitability, departure of senior people

• buy-now, pay-later business model unsustainable in low-growth economies

• markets have lost confidence

Page 10: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

22.05.17 25.05.20

WPP

Publicis

Dow Jones

Facebook

Google

Amazon

Dow Jones against holding and tech companies(last 3 years)

Source: MarketWatch. 26.05.20

100%

- 100% WPPPublicis

Dow Jones

FacebookGoogle

Amazon

Page 11: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

03.02.20 25.05.20WPP

Publicis

Dow Jones

Facebook

Google

Amazon

Dow Jones against holding and tech companies(during the Corona crisis)

Source: MarketWatch. 26.05.20

Page 12: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

even big agencies are small players

Source: Google 13.03.2020

WPPPublicis

10

100

200

300

400

500

600

700

800

900

1000

USD/b

2030

8.43bn

as at 13.03.2020(pre Corona Crash)

6.82bn

Omnicom

12.19bn

traditional communications holding companies

Market Cap

Page 13: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

Source: Google 13.03.2020

WPPPublicis

10

100

200

300

400

500

600

700

800

900

1000

USD/b

2030

8.43bn

as at 13.03.2020(pre Corona Crash)

6.82bn

Omnicom

12.19bn

101.32bn

Accenture

traditional communications holding companies

consulting businesses

even big agencies are small players

Market Cap

Page 14: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

Source: Google 13.03.2020

WPPPublicis GoogleFacebook Amazon

10

100

200

300

400

500

600

700

800

900

1000

USD/b

20

30

8.43bn

as at 13.03.2020(pre Corona Crash)

6.82bn

Omnicom

12.19bn

101.32bn

Accenture

770.56bn

457.04bn

842.26bn

traditional

communications holding

companies

consulting

businesses

media channels

even big agencies are small players

Market Cap

Page 15: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

Source: Google 13.03.2020

WPPPublicis GoogleFacebook AppleAmazon

10

100

200

300

400

500

600

700

800

900

1000

USD/b

20

1,11t

30

8.43bn

as at 13.03.2020(pre Corona Crash)

6.82bn

Omnicom

12.19bn

101.32bn

Accenture

770.56bn

457.04bn

842.26bn

traditional communications holding companies

consulting businesses

media channels

technology platform / media ownereven big agencies are small players

Market Cap

Page 16: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

Mark Read, CEO of WPP

“We need to think less like a group and more like a Company”

Page 17: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

independent agencies: potential to reality

• former problems – communication, experience sharing, consistent messaging – have disappeared in the age of 4G/5G

• communications management is better done in-house

• the new model for clients: know-how plus know-who

‘holding companies’

independent agencies

in-house resource

Page 18: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

know-who: the challenge and the solution

• limited headcount and personal bandwidth preclude most clients from keeping track of agency developments – especially internationally

• search consultants have failed to raise their game: rarely travel beyond the top 10 world markets

• there is a solution

Page 19: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

thenetworkone

• purpose

• agency accreditation and membership

• how it works for agencies

• how it works for marketing and communications clients

Page 20: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

thenetworkone: purposethenetworkone was founded:

• to help each international client company, identify the best independent agencies for its individual needs – and work with them effectively

• to help any good independent agency, develop the skills and connections to serve international clients effectively

• to promote and facilitate the effective and ethical use of communications, for business and social good

Page 21: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

how we accredit agencies:the five key steps

need identification: are there new skills we need, or countries where we need to strengthen our representation?

pre-research: media reports, awards, membership of associations, local recommendation, awards, conferences, etc

personal visit: all agencies we recommend have been individually evaluated by a senior Director or representative of thenetworkone. At least 90% have been visited personally. Do we like them? Do we trust them? Is there a positive vibe in their office? What really motivates them?*

agreement to terms: including the upholding of international standards of ethics and transparency

add to TNO proprietary database:

o agencies supply key data on ownership, size, revenue, major clients, experience and services providedo TNO team updates regularly: not only information but also regular re-evaluation and experience of

working together

12

3

45

* due to the pandemic, this is now conducted via Zoom. When international travel is practical, personal visits will resume.

Page 22: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

how do we get paid?

• transparency is important to us and to you

• we receive annual membership fees from agencies who wish to join

• we will receive a fee from the agency(s) we recommend to you, if you choose to work with them

• our fee is 7% of the net income the agency receives from you, for one year from the date of their first invoice to you

• to ensure our recommendations are objective, our fee is the same from every agency we work with

• we host workshops and events for which we charge

• we undertake bespoke consultancy projects on request

Page 23: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

agency membership: an optional extra step

• around 20% of agencies choose to become “members” of thenetworkone

• members are those agencies capable and willing to lead international assignments

• members pay an annual subscription (currently US$ 3,350 GB£ 2,650 Euro 2,950)

• members received additional training and information services, and can call on TNO to provide local partners – a “network on demand”

a global network on demand

Page 24: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

selection criteria: who are the best local partners for you?six key factors:

cultural fit – this is based on our judgment, knowing you, and knowing the agency? It’s the biggest factor in a successful relationship, and the reason we offer a curated recommendation rather than a self-service menu.

availability – is the agency conflict-free and does it have capacity to handle your requirements?

role of the agency – are you looking for insight, big picture strategy and original creativity, or more of an activation or adaptive role?

experience – will the agency need expertise in a broad category (like ‘consumer tech’) or a specific sector (like ‘airlines’)

capabilities – what skills do they need? Strategy, creativity, media planning and buying, PR, event management, customer experience, digital and social, etc. They should complement your capabilities.

location – country or city where you need local agency services (or regional leadership)1

2

3

4

5

6

Page 25: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

how does thenetworkone work – for you as a lead agency?

we introduce you to the key person (usually the owner/CEO) at each agency, for a mutual ‘chemistry check’

and Q&A – usually by video call.

we run a conflict check, to ensure that the agencies are available to work with you

recommendations may be adjusted based on your feedback

we can also recommend regional and global agencies, where these are more appropriate – and provide a

profile of each one

we recommend the best agency(s) for your needs, for each country where you need local services

we encourage a verbal follow-up (phone or videoconference) to discuss details and add colour and nuance

you complete a simple, two-page briefing form1

23

4

5

6

7

Page 26: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

what happens after we have introduced the local agency to you?we always remain available to help, in case problems arise or your client’s needs change

if you need an agency-side “International Account Director” we can provide one, who will report directly to you

we are not usually Principals in client-agency contracts

we are happy to advise on contracts and scopes of work

you and/or your local colleagues will contract the client directly12345

Page 27: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

who have we worked with?many of our assignments are confidential, but here are some examples of companies we have worked for –either directly, or for their lead agencies:

B2C: ACS International School, Air Serbia, Audi, Ask FM, Bacardi, California Almond Board, Dyson, Exxon Mobil, FreshPet, GSK, William Grant (Glenfiddich), Johnson & Johnson, KLM, Lego, Lufthansa, Pernod Ricard, Sociosand SwissAir

B2B: Blanco, Esselte, EY, International Coach Federation, Japan House, Lexar, Metsa, Nokia, Tate & Lyle, TCS (Tata Consulting), SAP Sun Chemicals and MTN

Page 28: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

case history: Achtung! & Lufthansa

opportunityGerman based independent agency, Achtung!, wants to pitch for The Lufthansa Group’s global PR account.

solutionIdentify suitable agency partners in 41 markets. Create a bespoke global network pre-pitch.

outcomeAchtung! is chosen to lead the global PR activities for the Lufthansa Group.

Page 29: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

case history: Sterling-Rice Group & Damm & BierbaumopportunitySterling-Rice Group in the US needed a partner to create the Californian Almond Board’s first ad campaign in Germany

solutionRecommended Damm & Bierbaum: a creative agency with digital skills and sector experience

outcomeDamm & Bierbaum launched a campaign on TV, social media and print to establish almonds as a modern and light snack

Page 30: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

case history: ANTECH & Silver Machine

opportunityANTECH (Advanced Nutritional Technologies), the exclusive distributor of HiPP organic baby food products in the Philippines, sought a digital agency for their 2018 marketing program

solutionthenetworkone introduced ANTECH to three digital agencies in the Philippines

outcomeafter meeting, the client decided to work with Silver Machine Digital

Page 31: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

case history: Stanton & The International Coach FederationopportunityStanton Communications in the US has been agency of record for The International Coach Federation since 2015. The ICF is a global organisation with chapters around the world, so they needed international B2B communications partners

solutionOver the past 3 years, thenetworkone has introduced Stanton Comms to partners in the UK, Bulgaria, Czech Republic and Kenya

outcomeStanton has successfully worked with these agencies and they continue their relationship with the ICF

Page 32: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

case history: UK partner search for 90octane

opportunityColorado based agency 90octane needed partners in the UK to service several existing clients.

solutionConduct a review of the UK agency landscape to identify suitable partners that had the right skill and experience and shared 90octane’s values.

outcomeSeveral partners identified and now working together on client projects

Page 33: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

case history: China partner for Metsä

opportunityFinnish agency hasan&partners works with Metsä, an international forest industry group and producer of wood and paper products. Metsä needed to support their channel in China.

solutionIdentify specialist B2B partner agencies in Shanghai able to trans-create channel materials supplied from hasan&partners.

outcomehasan&partners introduced to Brandigo – a B2B agency that helps brands enter China.

Page 34: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

case history: logistics researchopportunityA German based member was asked to conduct some research on key players in logistics in a number of countries.

solutionWe researched the key players’ communications activities and asked thenetworkone agencies to forward relevant work from their home market

outcomeWe pulled together information on all markets and successfully answered the client’s query

Page 35: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

case history: premature babies

opportunityA member from Romania was creating a presentation for a client and needed to know about significant campaigns in Serbia, Greece and Bulgaria on premature babies

solutionWe asked several agencies in the relevant markets to help, and they shared some fantastic examples

outcomeWith the help of our partners, we were able to provide examples of campaigns in all the markets for their presentation

Page 36: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

sharing, learning and up-skilling the agency communitythenetworkone has launched many initiatives to inform, educate and up-skill the independent agency community. These include:

• our flagship annual conference: The Indie Summit*

• our international awards program: The Indie Awards*

• our regional and seasonal conferences: The Indie Forums**

• our publications: ‘The World’s leading Independent Agencies’, the annual ‘Cannes Review’, white papers, newsletters and media articles

• our Wednesday Webinars: specially for agencies during the Covid-19 pandemic, a series of webinars to help agencies survive and thrive – short term and long term

* if it is safe to do so, these events will be live, otherwise they will be delivered digitally** delivered digitally during the pandemic

Page 37: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

“The summit was absolutely brilliant…we learned a lot and are still discussing topics we heard of at the summit…it was a perfectly organised event.”

Joachim Krügel, Managing Director, Media1, Austria

“The most entrepreneurially inspiring conference in the industry.”

Martin Albrecht, Founder, CrossMedia

http://www.indiesummit.netimages from 2019 pre-pandemic event

Page 38: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

http://indieawards.global

http://indieawards.globalimages from 2019 pre-pandemic event

Page 39: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

Tiffany Kelly, RoundTable, Simon Rhind-Tutt, RAM, Maja Pawinska Sims, Holmes Report, Ian Winton, Crimtan, Jack Skeels, AgencyAgile, Nontokozo

Madonsela, MM Holdings, Tina Fegent, Tina Fegent Consulting, Elli Tuominen, Kurio and Lorenzo Marini, Lorenzo Marini Group

https://thenetworkone.com/the-indie-forum-digital/

Page 40: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

The World’s Leading Independent Agencies

https://leadingindependents.com

Page 41: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

our publications

Page 42: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

thenetworkone and Covid-19

• thenetworkone has remained fully operational throughout the pandemic.

• no business day was missed, no assignments or client requests could not be met.

• we use standard remote working tools: Microsoft Teams, Zoom and Whatsapp.

• we have not furloughed or terminated any staff

• we work in exactly the same way, with marketing clients and with our agencies – just online

• publications and events have moved online

• “Wednesday Webinars,” each reaching up to 350 independent agency leaders

• our support for agencies – especially, sharing of expertise and best practices, has been enhanced

Page 43: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

our webinars

Page 44: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

thenetworkone and Covid-19 shared learnings

Page 45: TNO agency focussed credentials September 2020 plus cases€¦ · even big agencies are small players Source: Google 13.03.2020 Publicis WPP 10 100 200 300 400 500 600 700 800 900

thank youthenetworkone Management Limited

3rd Floor, 48 Beak Street

Soho

London, W1F 9RL, UK

www.thenetworkone.com

Julian Boulding

[email protected]

+44 7788 922 299

@thenetworkone