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Department of Education and Training Western Australia RPL Assessment Tool Kit TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage) Information Technology Cluster

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Page 1: tle.westone.wa.gov.autle.westone.wa.gov.au/content/file/38da6498-0395-4599-b7... · Web viewQ7Do you change workplace activities based upon environmental and unplanned events in your

Department of Education and TrainingWestern Australia

RPL Assessment Tool Kit

TLI20107

Certificate II in Transport and Logistics (Warehouse and Storage)

Information Technology Cluster

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First published 2009

ISBN 978-1-74205-379-0

© Department of Education and Training

All rights reserved.

Western Australian Department of Education and Training materials, regardless of format, are protected by copyright law.

Permission, however, is granted to Trainers, Assessors, and Registered Training Organisations to use, reproduce and adapt the material (third party material excluded) for their Recognition of Prior Learning (RPL) assessment activities.

This permission is subject to the inclusion of an acknowledgement of the source. Permission does not extend to the making of copies for hire or sale to third parties, and provided it is not used for commercial use or sale. Reproduction for purposes other than those indicated above requires the prior written permission of the Western Australian Department of Education and Training.

Published by and available fromWestOne Services

1 Prospect PlaceWEST PERTH WA 6005Tel: (08) 9229 5200    Fax: (08) 9227 8393Email: [email protected]:  www.westone.wa.gov.au

AcknowledgementsThis resource contains ‘Units of Competencies’ from TLI07: Transport and Logistics Training Package – TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage), © Commonwealth of Australia 2007 Department of Education Science and Training (DEST), used under the AEShareNet-FfE licence.

DisclaimerWhilst every effort has been made to ensure the accuracy of the information contained in this RPL Assessment Tool Kit, no guarantee can be given that all errors and omissions have been excluded. No responsibility for loss occasioned to any person acting or refraining from action as a result of the material in this RPL Assessment Tool Kit can be accepted by the Western Australian Department of Education and Training.

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

ContentsUnits of competency covered by this Assessment Tool..................................................5

Information for RPL Assessors........................................................................................6

Self-Assessment Information...........................................................................................7

Self-Assessment Checklist..............................................................................................8

Interview Question Bank and Recording Documents – Infotechnology Cluster 1.........11

Mapping of Assessment Tool – Infotechnology Cluster 1..............................................15

Interview Question Bank and Recording Documents – Infotechnology Cluster 2.........19

Mapping of Assessment Tool – Infotechnology Cluster 2..............................................23

Third Party Evidence Report (Infotechnology clusters).................................................27

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Units of competency covered by this Assessment ToolTLI20107 Certificate II in Transport and Logistics (Warehousing and Storage)Infotechnology clusters

Unit Code Unit Title

Cluster 1

TLIA1607C Use inventory systems to organise stock control

TLIE507C Carry out basic workplace calculations

TLIK107C Use infotechnology devices and computer applications in the workplace

TLIK307C Apply keyboard skills

Cluster 2

TLIA1807C Organise despatch operations

TLIA1907C Organise receival operations

TLIF307C Implement and monitor OH&S procedures

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Information for RPL AssessorsThe Assessment Tools contained in this document include:

1. Self-Assessment Information and Checklist.

2. Interview Question Bank and Recording Documents – Infotechnology Cluster 1.

3. Mapping of assessment tools – Infotechnology Cluster 1.

4. Interview Question Bank and Recording Documents – Infotechnology Cluster 2.

5. Mapping of assessment tools – Infotechnology Cluster 2.

6. Third Party Evidence Report.

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Self-Assessment InformationThe purpose of this self-assessment is to enable candidates who feel they already have the required competencies to assess their skills and knowledge against the qualification requirements.

To complete the self-assessment, answer all the following questions by placing a in the column (Always, Sometimes, Never) that best reflects your current level of skills and knowledge.

As you answer each question, make a note of any evidence you have that could be used to verify your skills. For example, if you claim to be able to work collaboratively with others when conducting workplace activities, you need to be able to provide examples of this.

Some examples of different types of evidence that you could provide include:

job cards

a résumé describing where you have worked and the duties you have performed

work meeting records

testimonials from clients or other staff you have worked with

job descriptions and references

photographs, samples of work

records of formal or informal training you may have done on the job

discussion of the work you have done and where you have done the work with an assessor

demonstration of the task to an assessor (either in the workplace or at a training facility).

Assessment appealsCandidates must be informed of their right to appeal an assessment decision and be made aware of the RTO’s appeals process. The grounds for appeal may be:

the judgement has been made incorrectly

the judgement has not been made in accordance with the assessment plan.

Candidates should discuss their concerns with their RPL assessor initially. If the situation is not resolved, then an official appeal may be lodged following the RTO’s appeals process.

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Self-Assessment ChecklistPlace a in the column (Yes, No, Unsure) that best reflects your current level of skills and knowledge.

These questions relate to yourknowledge and experience Yes No Unsure What evidence can you provide?

Q1 Do you know which Australian codes/regulations are used in your workplace? q q q

Q2 Can you identify which OH&S and environmental protection procedures and guidelines are used in your workplace?

q q q

Q3 Do you know the workplace policies and procedures for identifying, handling and storing different products in your workplace?

q q q

Q4 Can you identify the various work stations/areas/divisions and equipment used in the workplace when dealing with different types of goods?

q q q

Q5 Do you know where to access HAZCHEM and MSDS information? q q q

Q6 Can you identify three sources of information relating to product/s? q q q

Q7 Do you know what documentation is required for recording damaged/contaminated goods? q q q

Q8 Do you know the housekeeping procedures in your workplace? q q q

Q9 Do you know the reporting procedures for incidents and accidents and for damaged goods in your workplace?

q q q

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

These questions relate to yourskills and experience Yes No Unsure What evidence can you provide?

Q1 Do you communicate effectively when conducting workplace activities? q q q

Q2 Can you identify the workplace activities that require documentation to be completed? q q q

Q3 Can you identify three workplace activities where you work together with others (including working with others from culturally diverse backgrounds)?

q q q

Q4 Does your workplace receive containers/goods with Australian Dangerous Goods (ADG) or International Maritime Dangerous Goods coding? How often? (If applicable.)

q q q

Q5 Do you know the process for identifying, reporting and rectifying problems when conducting workplace activities?

q q q

Q6 Can you apply precautions and required action to minimise, control or eliminate hazards in your workplace?

q q q

Q7 Do you change workplace activities based upon environmental and unplanned events in your workplace, eg change in weather, lack of equipment, change of environment?

q q q

Q8 Do you work productively without injury to self or others? q q q

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

These questions relate to yourskills and experience Yes No Unsure What evidence can you provide?

Q9 Are you able to adapt to different workplace activities when required, eg urgent orders, stocktake preparation, special consignments?

q q q

Q10 Do you use at least three types of workplace technology? How often? q q q

Q11 Do you use required PPE, in your workplace? How often? q q q

Q12 Do you plan, schedule, monitor, organise and estimate the size, shape, special requirements of products/goods and/or loads in your workplace?

q q q

Q13 Do you apply fatigue management knowledge and techniques to your workplace activities? How often? q q q

Is there anything else you have achieved/delivered or are qualified in, which has not been identified here? If so, please provide details.

__________________________________________________________________________________________________________________

__________________________________________________________________________________________________________________

__________________________________________________________________________________________________________________

© Department of Education and Training 2023 Page 10 of 29Version 1, May 2023

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Interview Question Bank and Recording Documents – Infotechnology Cluster 1Units of competencyTLIA1607C Use inventory systems to organise stock control

TLIE507C Carry out basic workplace calculations

TLIK107C Use infotechnology devices and computer applications in the workplace

TLIK307C Apply keyboard skills

Note to the assessorIt is not mandatory for you to ask the candidate all the questions in this question bank. The candidate may have provided sufficient information to demonstrate competence based on their self-assessment and documentary evidence. You will need to use your professional judgement as to which questions you focus on at this stage of the assessment. You may choose to discuss a work task topic rather than ask a series of direct questions.

Record of interview

Candidate’s name

Assessor’s name

How/where interview was conducted

Interview only qAt an RTO’s premises q Name: ___________________________________

Demonstration/theory assessment qIn the workplace q Name: ___________________________________

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Interview Question Bank Infotechnology Cluster 1 (knowledge-based questions)

Can the candidate satisfactorily answer and demonstrate the following? Yes No Assessor’s reference to mapping document

Q1 List the Australian codes and/or regulations used in the workplace. q q K1

Q2 Discuss the policies and procedures for identifying and reporting hazards, damaged and broken equipment, sickness and accidents in the workplace. q q K2

Q3 Identify and describe the HAZCHEM symbols and related MSDS information, for the handling, storage and use of hazardous and flammable materials and substances. q q K3

Q4 Describe the housekeeping activities and site obstacles in the workplace. q q K4

Q5 Describe the manual handling load shifting techniques, polices and procedures and how they are applied when shifting cargo and goods within the workplace. q q K5

Q6 Discuss the workplace documentation and recording requirements and how they are maintained for all workplace activities, eg OH&S, log books, despatch and receival requirements.

q q K6

Q7 Describe the systems of work and how these are applied to all aspects of the workplace, eg appropriate equipment, site operating systems (including workplace procedures).

q q K7

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Interview Question Bank Infotechnology Cluster 1 (skill-based questions)

Can the candidate satisfactorily answer and demonstrate the following? Yes No Assessor’s reference to mapping document

Q1 Communicate effectively with others when implementing and monitoring OH&S requirements, and use communication and infotechnology devices when conducting inventory tasks and undertaking daily work activities.

q q S1

Q2 Read, interpret (simple English statements) and follow instructions and finalise documentation and information relevant to conducting workplace activities. q q S2

Q3 Operate, enter, receive, acknowledge and send information using electronic communication equipment whilst maintaining hand and eye coordination (when using computer applications).

q q S3, S4

Q4 Work collaboratively with others when conducting workplace activities. q q S4

Q5 Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others. q q S5

Q6 Promptly report and/or rectify any identified problems that may arise when carrying out workplace activities according to workplace procedures and regulatory requirements. q q S6

Q7 Monitor activities depending on differing software needs, operational contingencies, risk situations, unplanned events or schedules. q q S7

Q8 Manage workplace activities in terms of planned schedules and apply fatiguemanagement knowledge and techniques. q q S8

Q9 Work systematically, with attention to detail and without injury to self or others, or damage to goods/equipment. q q S9

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Can the candidate satisfactorily answer and demonstrate the following? Yes No Assessor’s reference to mapping document

Q10 Apply precautions and required action to minimise, control or eliminate hazards that may exist when using electronic equipment, or during the course of workplace activities.

q q S10, S11

Q11 Implement contingency plans for unanticipated situations that may arise when using infotechnology devices and computer applications in the workplace, including the use of security and backup software and procedures.

q q S12

Q12 Apply precautions and required action to minimise, control or eliminate hazards that may exist when using infotechnology devices and computer applications in the workplace and select and use required PPE when necessary.

q q S13

Q13 Estimate the size, shape and special requirements of goods and /or loads as part of the daily work activities. q q S14

Comments/observations

Assessor’s signature Date

Candidate’s signature Date

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Mapping of Assessment Tool – Infotechnology Cluster 1This matrix is a reference to see how units of competency and their elements are assessed within this Assessment Tool. All the elements, performance criteria, essential knowledge, essential skills and critical aspects of evidence within the competency units are cross-matched in this matrix.

Units of competency – Infotechnology Cluster 1TLIA1607C Use inventory systems to organise stock controlThis unit involves the skills and knowledge required to use inventory systems to organise stock control in accordance with workplace requirements, including identifying inventory and stock control systems in use in the workplace, using reorder procedures to maintain stock levels, organising cyclical stock counts and reporting discrepancies or variances.

TLIE507C Carry out basic workplace calculationsThis unit involves the skills and knowledge required to carry out basic routine workplace calculations, including carrying out required mathematical operations, preparing basic estimates of mass, size and volume, and interpreting basic graphical representations of mathematical information. It includes calculations for routine industry-related tasks using manual and electronic processes. It specifically includes the skills and knowledge needed to estimate/calculate manual load shifting requirements.

TLIK107C Use infotechnology devices and computer applications in the workplaceThis unit involves the skills and knowledge required to use infotechnology devices and computer applications in the workplace, including identifying computer equipment and systems, setting up and shutting down equipment for use, and inputting, retrieving and presenting files/data in accordance with work requirements.

TLIK307C Apply keyboard skillsThis unit involves the skills and knowledge required to enter data into an infotechnology device using a keyboard, including the application of OH&S principles to keyboard operations and the accurate entry of data.

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Required knowledgeRelated

question in question

bank

Performance criteria for units of competency as matched to the required skills and

knowledge

TLIA1607C TLIE507C TLIK107C TLIK307C

K1 Relevant OH&S responsibilities, procedures and guidelines concerning the duty of care and the use of computer equipment in the workplace and operational use during an emergency situation.

Q1 3.2, 3.3 1.1 1.1–1.5 1.1–1.3

K2 OH&S risks and hazards when using computer equipment for work tasks are identified and ways of controlling the risks/hazards are taken to resolve problems.

Q2 3.2 1.12.1–2.3

2.12.33.1

1.1–1.3

K3 Workplace procedures for identifying and using relevant computer equipment for preparation and presentation of workplace documentation, conducting stock control activities and inventory requirements, calculations as appropriate for the work role.

Q3 1.1–1.33.1 2.1–2.3 1.1–1.5

3.1–3.91.1–1.3

1.2

K4 Typical problems that can occur when using infotechnology devices, communication systems and computer applications in the workplace and appropriate action that can be taken to prevent or solve them.

Q4 2.33.4

1.2–1.51.34.3

K5 Australian and international codes and regulations relevant to workplace activities. Q5 1.1 2.1

2.3

K6 Computer records and documents required to conduct workplace activities are known and accessed using the correct workplace operating systems.

Q6 3.44.1–4.2 1.1

K7 Principles of operation and function of inventory systems are known. Q7 1.1–1.3

K8 Site layout and obstacles are known to assist with housekeeping standards and procedures required in the workplace. Q4 2.1

3.1

K9 basic mathematical, operational and technical problems are actioned and resolved appropriately Q5, Q6 2.1–2.3 1.1–1.5 2.2

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Required skillsRelated

question in question

bank

Performance criteria for units of competency as matched to the required skills and

knowledge

TLIA1607C TLIE507C TLIK107C TLIK307C

S1 Communicating effectively with others when using communication and infotechnology devices whilst preparing and presenting routine workplace information and conducting inventory tasks.

Q1 3.2 3.1

S2 Reading, interpreting and following instructions, procedures and information relevant to conducting workplace activities. Q2

1.2 1.32.3

3.2 3.3

1.12.1–2.3

1.31.4 2.1–2.2

S3 Eye-hand coordination is maintained while completing documentation (including electronic documents) through the use of infotechnology devices and computer applications in the workplace.

Q3 2.33.1 1.4 1.1

4.31.1–1.3

2.2

S4 Operating, entering, receiving, acknowledging and sending information using electronic communication equipment to required protocol.

Q3 2.3 1.4 2.6 2.2

S5 Working collaboratively with others when conducting workplace activities. Q4 3.2

3.3 2.2–2.3 1.54.2 2.1–2.2

S6 Adapting appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others Q5 3.2

3.3 1.1 1.5

S7 Promptly reporting and/or rectifying any identified problems that may arise when carrying out workplace activities according to workplace procedures and regulatory requirements

Q6 3.6 1.41.5 1.5

S8 Monitoring work activities in terms of planned schedules and unplanned events Q7 3.1 2.2 2.4

2.5 2.1–2.3

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Required skillsRelated

question in question

bank

Performance criteria for units of competency as matched to the required skills and

knowledge

TLIA1607C TLIE507C TLIK107C TLIK307C

S9 Modifying activities depending on differing software needs, operational contingencies, risk situations and environments Q8 3.1 1.1

2.1 2.1–2.3

S10 Working systematically with required attention to detail and without injury to self or others or damage to goods. Q9 3.1

3.2 1.1 3.2 2.1–2.2

S11 Identifying, operating, monitoring and adapting to differences in equipment in accordance with standard operating procedures and taking appropriate action.

Q10 2.3 3.1–3.9 1.2

S12 Implementing contingency plans for unanticipated situations that may arise when using infotechnology devices and computer applications in the workplace, including the use of security and backup software and procedures.

Q11 1.3 1.12.7

3.3 3.6 3.94.1

S13 Applying precautions and required action to minimise, control or eliminate hazards that may exist when using infotechnology devices and computer applications in the workplace and selecting using required PPE when necessary.

Q12 1.3 1.12.2 2.1

S14 Applying precautions and required action to minimise control or eliminate hazards that may exist during the use of communications equipment.

Q13 1.3 1.1 2.1

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Interview Question Bank and Recording Documents – Infotechnology Cluster 2Units of competency

TLIA1807C Organise despatch operations

TLIA1907C Organise receival operations

TLIF307C Implement and monitor OH&S procedures

Note to the assessorIt is not mandatory for you to ask the candidate all the questions in this question bank. The candidate may have provided sufficient information to demonstrate competence based on their self-assessment and documentary evidence. You will need to use your professional judgement as to which questions you focus on at this stage of the assessment. You may choose to discuss a work task topic rather than ask a series of direct questions.

Record of interview

Candidate’s name

Assessor’s name

How/where interview was conducted

Interview only qAt an RTO’s premises q Name: _______________________________

Demonstration/theory assessment qIn the workplace q Name: _______________________________

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Interview Question Bank Infotechnology Cluster 2 (knowledge-based questions)

Can the candidate satisfactorily answer and demonstrate the following? Yes No Assessor’s reference to mapping document

Q1 Discuss the required OH&S responsibilities for the receival and despatch of goods – ie Manual handling, storage areas, and equipment requirements. q q K1, K2, K5

Q2 Discuss the policies and procedures for identifying and reporting damaged goods at the point of receival, for identification of damaged goods at the point of despatch or the identification of workplace hazards, unsafe situations or broken/damaged equipment

q q K1, K2

Q3 Identify and describe the HAZCHEM symbols and MSDS information required for the despatch of goods, the receival and storage of goods applicable to your workplace. (The Australian and international codes and regulations relevant to the workplace are known.)

q q K3, K5

Q4 Discuss the housekeeping requirements required for your workplace and identify if the workplace has any specific site obstacles or requirements. q q K4

Q5 Identify the correct use of manual and mechanically assisted lifting devices in the workplace that aid in the receival or despatch of stock. q q K6

Q6 Identify and describe the documentation required for warehouse activities and the process flow, ie receipt of goods, despatch of goods, identification of hazards etc q q K7

Q7 Identify and describe the focus of the operation – define the areas and systems of work within the organisation, ie overall site plan and layout, specialised areas – despatch, receival, storage etc.

q q K8

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Interview Question Bank Infotechnology Cluster 2 (skill-based questions)

Can the candidate satisfactorily answer and demonstrate the following? Yes No Assessor’s reference to mapping document

Q1 Communicate effectively with others when informing individuals of work requirements and deadlines, monitoring compliance with OH&S policies and procedures. q q S1

Q2 Read, interpret (simple English statements) and follow instructions and finalise documentation, and information relevant to conducting workplace activities. q q S2

Q3 Complete workplace documentation and records in accordance with workplace procedures. q q S3

Q4 Apply precautions and required action to minimise, control or eliminate hazards that may exits when conducting workplace activities – despatch / receival operations or warehouse activities.

q q S4

Q5 Work collaboratively with others when conducting work place activities. q q S5

Q6 Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others (both internal and external staff/customers). q q S6

Q7 Identify and promptly report and or rectify an identified problems that may arise when carrying out work place activities according to workplace procedures and regulatory requirements.

q q S7, S8

Q8 Instruct, monitor and supervise colleagues in terms of planned activities and apply fatigue management knowledge and techniques to workplace activities. q q S9

Q9 Work in a systematic manner with attention to process, detail and ensuring tasks are completed without injury or damage to self, colleagues or goods. q q S10

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Can the candidate satisfactorily answer and demonstrate the following? Yes No Assessor’s reference to mapping document

Q10 Communicate effectively with others when informing individuals of work requirements and deadlines, monitoring compliance with OH&S policies and procedures. q q S11

Q11 Read, interpret (simple English statements) and follow instructions and finalise documentation, and information relevant to conducting workplace activities. q q S13

Q12 Complete workplace documentation and records in accordance with workplace procedures. q q S12

Comments/observations

Assessor’s signature Date

Candidate’s signature Date

© Department of Education and Training 2023 Page 22 of 29Version 1, May 2023

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Mapping of Assessment Tool – Infotechnology Cluster 2Units of competency – Infotechnology Cluster 2This matrix is a reference to see how units/elements of competency are assessed within this assessment tool. All the elements, performance criteria, essential knowledge, essential skills and critical aspects of evidence within the competency units are cross-matched in this matrix.

TLIA1807C Organise despatch operationsThis unit involves the skills and knowledge required to organise despatch operations in accordance with workplace requirements, including planning and organising despatch operations, organising the storage and despatch of stock and completing all required documentation and records.

TLIA1907C Organise receival operationsThis unit involves the skills and knowledge required to organise receival operations in accordance with workplace requirements, including planning and organising receival operations, organising the storage of received stock and completing all required documentation and records in accordance with workplace procedures and relevant regulatory requirements.

TLIF307C Implement and monitor OH&S proceduresThis unit involves the skills and knowledge required to implement and monitor OH&S procedures, including accessing information about OH&S and the workplace policies and procedures, implementing and monitoring procedures for identifying and assessing hazards, implementing and monitoring/ auditing procedures for controlling risks, planning and supervisions housekeeping arrangements and implementing and monitoring procedures for dealing with hazardous events.

Required knowledgeRelated

question in question

bank

Performance criteria for units of competency as matched to the required skills and knowledge

TLIA1807C TLIA1907C TLIF307C

K1 Relevant OH&S responsibilities, emergency and evacuation procedures and guidelines. Q1,Q2, Q5 1.2 1.2 1.1–1.4

K2 OH&S risks and hazards which are identified and reporting procedures with regard to unsafe situations, fire hazards, broken or damaged equipment, sickness and accidents.

Q1, Q2 1.2 1.2 1.1–1.4

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Required knowledgeRelated

question in question

bank

Performance criteria for units of competency as matched to the required skills and knowledge

TLIA1807C TLIA1907C TLIF307C

K3 HAZCHEM symbols and signs and MSDS information applicable to the workplace, along with procedures for storage and use of hazardous and flammable materials and substances.

Q3, Q5 2.3 2.3 2.1–2.33.1–3.4

K4 Site layout, obstacles and housekeeping activities which are identified in the workplace. Q4 1.4

2.21.42.2 4.1–4.4

K5 Australian and international codes and regulations relevant to workplace activities, eg ADG Code and IMDG markings. Q1, Q3 1.1 1.1 5.1–5.3

K6 Manual and mechanical assisted lifting and load shifting procedures and transport requirement of goods within the workplace. Q5 1.2 1.2

K7 Documentation and recording requirements and their application for all workplace activities, eg OH&S requirements – log book registers, despatch requirements, receival operations.

Q62.32.43.1

2.32.43.1

3.35.1–5.3

K8 The systems of work and how they are applied to the workplace, eg appropriate equipment, management, site operating system (including workplace procedures), despatch operations, receival operations.

Q7 1.2–1.4 1.2–1.4 1.1–1.4

© Department of Education and Training 2023 Page 24 of 29Version 1, May 2023

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Required skillsRelated

question in question

bank

Performance criteria for units of competency as matched to the required skills and knowledge

TLIA1807C TLIA1907C TLIF307C

S1 Communicating effectively with others when implementing and/or monitoring compliance with OH&S procedures and policies and daily workplace activities. Q1 2.2 2.2 1.2–1.4

S2 Reading, interpreting (simple English statements) and following instructions, procedures and information relevant to conducting workplace activities. Q2 1.1–1.4

2.1–2.41.1–1.42.1–2.4

1.1–1.45.3

S3 Completing workplace documentation in accordance with workplace procedures. Q3 3.1 3.11.4

3.1–3.45.1

S4 Ensuring precautions and required action are taken to minimise, control or eliminate hazards that may exist during work activities. Q4 1.2 1.2

2.1–2.35.1–5.3

S5 Working collaboratively with others when conducting workplace activities. Q5 2.3 2.3 1.44.3

S6 Adapting appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others. Q6 2.2–2.3 2.2–2.3 1.4

4.3

S7 Promptly reporting and/or rectifying any identified problems that may arise when carrying out workplace activities according to workplace procedures and regulatory requirements.

Q7. Q8 2.3 2.3 3.2–3.45.1–5.3

S8 Monitoring work activities in terms of planned schedules and applying fatigue management knowledge and techniques. Q9 2.2–2.3 2.2–2.3 4.3

S9 Modifying activities depending on differing operational contingencies, risk situations and environments whilst adapting to difference in equipment, in accordance with standard operating procedures.

Q9 1.21.3

1.2 1.3 5.3

S10 Working systematically with required attention to detail and without injury to self Q10 1.3–1.4 1.1–1.4 4.1–4.3

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Required skillsRelated

question in question

bank

Performance criteria for units of competency as matched to the required skills and knowledge

TLIA1807C TLIA1907C TLIF307C

or others or damage to goods. 2.3 2.3

S11 Selecting and using required PPE conforming to industry and OH&S standards. Q11 2.3 2.3 4.24.4

S12 Selecting and using appropriate workplace communication equipment to aid in the completion of daily workplace tasks. Q13 1.4

2.2–2.31.4

2.2–2.3 1.2–1.4

S13 Estimating the size, shape and special requirements of goods and loads. Q12 1.1 1.1

© Department of Education and Training 2023 Page 26 of 29Version 1, May 2023

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Third Party Evidence Report (Infotechnology clusters)TLI20107 Certificate II in Transport and Logistics (Warehousing and Storage)

Candidate’s name

Third party evidence provided by

Relationship to candidate

Unit(s) of competency TLIA1607C Use inventory systems to organise stock control

TLIE507C Carry out basic workplace calculations

TLIK107C Use infotechnology devices and computer applications in the workplace

TLIK307C Apply keyboard skills

TLIA1807C Organise despatch operations

TLIA1907C Organise receival operations

TLIF307C Implement and monitor OH&S procedures

Evidence collected Interview at the workplace q Interview on the telephone qInterview conducted by

InstructionsAs part of the assessment for the TLI20107 Certificate II in Transport and Logistics (Warehousing and Storage), evidence is sought to support a judgement about the candidate’s competence. A letter of support from the organisation validating a range of tasks that the candidate has successfully completed would be useful in identifying competency.

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Does the candidate consistently:Third Party

Assessor Observation CommentsYes No NA

locate, follow and interpret the appropriate Australian codes and regulations as applicable to the workplace, eg OH&S, environmental policies and procedures, dangerous and hazardous goods, National Load Restraint?

q q q

identify the policies and procedures for the reporting of hazards, damaged and broken equipment, sickness and accidents in the workplace?

q q q

identify HAZCHEM symbols and related MSDS information for the handling, storage and use of hazardous and flammable materials and substances?

q q q

identify and undertake housekeeping activities with knowledge of the site layout and obstacles. q q q

utilise correct manual handling (incorporating all OH&S requirements, utilising correct workplace equipment, policies and procedures) whilst shifting cargo and goods within the workplace?

q q q

complete workplace documentation and recording requirements for all workplace activities? (In English.)

q q q

identify the workplace flow and the systems of work, and the appropriate equipment and operating systems within each area of the workplace?

q q q

© Department of Education and Training 2023 Page 28 of 29Version 1, May 2023

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TLI20107 Certificate II in Transport and Logistics (Warehouse and Storage)RPL Assessment Tool Kit

Does the candidate consistently:Third Party

Assessor Observation CommentsYes No NA

communicate effectively with others when undertaking daily workplace activities? q q q

Comments

Third-party’s signature Dat

Candidate’s signature Date

Assessor’s signature Date

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