Tivoli Software © 2007 IBM Corporation IBM Tivoli and Maximo Asset Management Development Update & Maximo 7.1 Preview Anthony Honaker Maximo Product Strategy

Tivoli Software

© 2007 IBM Corporation

IBM Tivoli and Maximo Asset Management Development Update & Maximo 7.1 Preview

Anthony Honaker

Maximo Product Strategy & Product Management


Tivoli Software

2

IBM’s Commitment to Maximo and Asset Management

Key to IBM strategy and future growth

Leverage Maximo’s market-leading technology

IBM and MRO share long history

Delivered more resources and a more aggressive product roadmap


Tivoli Software

3

IBM will protect the Maximo customer’s investment:

• Continue to support and enhance the Maximo J2EE Architecture

• Continued commitment to SOA and open standards

• Provide upgrades to future Maximo versions

• Continued support for user group meetings and advisory councils

• Retain the “Maximo” brand name for all EAM products

• Continued support for both IBM and non-IBM platforms

Customer Value


Tivoli Software

4

Asset and service management solutions for all critical assets across

the enterprise- Operating on open standards: J2EE-based service-oriented architecture (SOA)

- Delivered with deep industry-specific functionality

Production AssetsOil, Steel, Utilities

Building, Facilityand Property

Assets

TransportationAssets

IT Assets

Managing Performance of Critical Assets


Tivoli Software

5

Maximo Themes

Managing all of the critical assets in the

enterprise

Enabling Service

Management across all

assets

Providing deep Industry solutions and

expertise

Utilizing modern Service Oriented

Architecture


Tivoli Software

6

IBM Service ManagementBest Practices and Services

Process Management

Service Management Platform

The Best of Enterprise Asset Management, IBM Service Management, IT Asset Management

Operational Management

Service Management Platform

Process Management

Tivoli Asset Mgmt for IT

(ITAM)

MaximoAsset Mgmt

(EAM)

IBM ServiceManagement

Solutions(CCMDB,

Service Request Mgr)

“Best in Class” Asset & Service Management

Consolidated Infrastructure for EAM, ITAM, Service Management

Modern Open Standards Based Technology


Tivoli Software

7

Maximo Roadmap

• IBM Maximo for Transportation 6.3• IBM Maximo for Life Sciences 6.4• IBM Maximo Calibration 6.4

• IBM Maximo for Nuclear Power 6.3• IBM Maximo for Government 6.1

IBM Maximo Mobile Calibration

IBM Maximo Asset Configuration Manager 6.2

IBM Maximo Asset Mgt 7.1

2008-20092007H2 2006

IBM Maximo for Oil and Gas 6.3

IBM Maximo for Service Providers 6.1

• IBM Maximo for Utilities 6.3• IBM Maximo Spatial 6.3

• Oil and Gas• Calibration• Life Sciences• Transportation

Increased or new investment in EAM

IBM Maximo Asset Mgt 6.2.1: DB2 Support

New 7.x Releases of Industry Solutions:• Utilities• Nuclear Power• Service Providers• Government

IBM Tivoli Asset Mgt for IT 6.2.1

Key:Key:

• IBM Tivoli Change and Configuration Management Database 7.1• IBM Tivoli Release Process Manager 7.1

• IBM Tivoli Asset Mgt for IT 7.1• IBM Tivoli Service Request Manager 7.1

New 7.x Releases of:• Tivoli Asset Mgt for IT• Tivoli Service Request Manager• Tivoli Change and Configuration Management Database• Tivoli Release Process Mgr• Tivoli Capacity Process Mgr• Tivoli Storage Process Mgr

Tivoli Software


Tivoli Asset Management for IT


Tivoli Software

9

Financial Physical(Lifecycle Management)

Operational(IBM SM)

HW Cost Trends SW Cost Trends

Converged Asset Management

•Compliance/Audits•Contracts•Expense Control•License Management•Upgrade Costs•Leasing•Invoice validation•POs paid•Optimization•Modeling

•Discovery•Asset Tracking•Asset Assignment•Asset Reconciliation•Maintenance•Upgrades•Disposal•End of Life

•Service Desk•IMAC•Product Install•Product Removal•Disaster Recovery•Security•Service Request•Change Management•Release Management

Supported in the current Tivoli IT AM Portfolio

Areas enhanced for IT AM in 2007

Areas of focus for IT AM in 2008

Capabilities provided by other Tivoli Products


Tivoli Software

10

Hardware Software Contracts

What is Software Asset Management (SAM)?

Software Asset Management

SW Cost TrendsHW Cost Trends Labor Cost Trends

“Enterprises that begin an asset management program experience up to a 30% reduction in costs the first year.. and continue savings of 5-10% for the next 5 years” – Gartner

IT Service Management

IT Asset Management


Tivoli Software

11

Why Is Software Asset Management So Hard?

• Lack of centralized cross-platform data repository

• software inventory• product use activity• contractual and financial information

• Rapid business change causes unexpected software spending and inefficient software deployment

• Complexities of license metrics, terms & conditions, and software deployment

• Software Asset Lifecycle management within

functional areas and departmental silos

• No clear knowledge of what software is installed, how much it is being used and who is using it.

• Most software asset management practices lack the maturity to drive maximum business value


Tivoli Software

12

IBM’s Unique Approach to Software Asset Management

All four questions must be answered to align software spending with business goals

What software do I have?

What software assets are in use?

What does each software asset cost now and in the future?

Over Licensed? (Potential Savings)Under Licensed? (Compliance Risk)

Inventory

License Use

Software Use

LicenseCompliance

Contracts &Financials

System zPCs Servers

IBM Tivoli

Asset Management for IT

Only IBM delivers the four essential sets of integrated information required for effective Software Asset Management across all significant environments

IBM

Tivoli License

Compliance Manager

IBM

Tivoli License

Compliance Manager

for

z/OS


Tivoli Software

13

Value Realized By Effective SAM

Compliance Risk Reduction

- Software vendor license compliance audits

- World Wide impact of Sarbanes-Oxley Act Section 404

Software Cost Management

- Identification and reduction of no and low use software

- Efficient server consolidations

- Optimize software and hardware capacity upgrades

- Strong vendor contract negotiation leverage

- Reduced software fees through competitive replacement

- Improve operational performance and reduce maintenance costs

- Invoice validation

- Effective charge-back

- Disaster recovery and business continuation

Opportunity Creation

- Software dollars can be redeployed to fund new software acquisitions and projects that return business value


Tivoli Software

14

Maximo Asset Management

Tivoli Service Request Manager

Tivoli Asset Management for IT 6.2.1


Tivoli Application Dependency

Discovery Manager

IBM NetCool / Precision for IP Networks

Tivoli Provisioning

Manager

Servers & PCs

Tiv

oli

Inte

gra

tio

n A

dap

ters

Tivoli License Compliance

Manager

Tivoli License Compliance Manager for

z/OS

Tivoli Asset Compliance

Center (Bundled w/

TLCMz)

Tivoli Integration Adapters

Tiv

oli

Inte

gra

tio

n

Ad

apte

rs3rd party discovery

tools

Mainframe

Tivoli Usage and

Accounting Manager

Enterprise Business

Applications (ERP, HR, Finance)

Max

imo

E

nte

rpri

se

Ad

apte

r


Tivoli Software

15

CCMDB


Tivoli Asset Management for IT 7.1


Discovery Manager


Tivoli Provisioning

Manager

Servers & PCs

Tiv

oli

Inte

gra

tio

n A

dap

ters

Tivoli License Compliance

Manager

Tivoli License Compliance Manager for

z/OS

Tivoli Asset Compliance

Center (Bundled w/

TLCMz)


Tiv

oli

Inte

gra

tio

n

Ad

apte


tools

Mainframe

Tivoli Usage and

Accounting Manager

Enterprise Business


Max

imo

E

nte

rpri

se

Ad

apte

r




Tivoli Software

16

CCMDB


Tivoli Asset Management for IT 7.2


Discovery Manager

Servers & PCs


Tivoli Provisioning

Manager

Tiv

oli

Inte

gra

tio

n A

dap

ters

Tiv

oli

Inte

gra

tio

n

Ad

apte


tools

Mainframe

Tivoli Usage and

Accounting Manager

Enterprise Business



Hardware and Software

Identification for

Distributed

Hardware and Software

Identification for z/OS

Distributed Hardware Discovery


Tivoli License Optimization Manager


Tivoli TotalStorage Productivity

Center

Max

imo

En

terp

rise

A

dap

ter

Tivoli Software


Maximo Asset Management 7.1 Preview


Tivoli Software

18

Maximo 7 Preview Topics

Enhanced User Interface and Security Capabilities

Migration Manager

Linear Assets

Enhanced Process and Work Management

Tivoli Software


Maximo 7 Preview – Security and UI


Tivoli Software

20

Conditional, Dynamic Security Data Restrictions

- Control Access Characteristics to Objects and Attributes based on Data and/or User Group

- Characteristics include “Read Only” and “Hidden”

- Examples:

Tradesmen User Group cannot view WOs in “Waiting Approval” Status

Hide pay rate field on the Labor record based on user group; e.g. Tradesman

Hide WO cost fields for Tradesmen, but visible for Supervisors WOs in “Complete” Status are read-only for Tradesmen User Group, but not for

Planners

Asset records are read-only if the status is “Salvage”

Application Access

- Conditional Access to Applications

Read, Insert, Modify and Delete

- Conditional Access to Actions

E.g., Change Status, Add to New Parent, View Total Costs, etc.


Tivoli Software

21

Conditional Expression Manager

Persistent Definition and Re-use of Common Conditions


Tivoli Software

22

Conditional Access


Tivoli Software

23

Data Restrictions

Object and Attribute Level Restrictions

Can be made Read Only, Required or Hidden

Can be Conditionally Applied


Tivoli Software

24

Conditional UI

Control the UI based on Data and/or User Group

- Controls characteristics of UI Controls

E.g., Fields, Table Windows, Tabs, Buttons, Actions, etc.

- Characteristics include “Required”, “Read Only”, “Hidden”

Examples:

- Hide Asset Application Safety tab for IT Users

- Different labels, colors, etc on the same field for different groups of users; e.g. “Labor” for US users and “Labour” for Canadian or UK users


Tivoli Software

25

Conditional UI

Tivoli Software


Maximo 7 Preview – Migration Manager


Tivoli Software

27

Migration Manager: Maximo Configuration Capabilities

Maximo releases provide increasing configuration capabilities- Fewer customizations (coding)

Current migration process is cumbersome

- Manually executed database scripts, export/import

- Prone to sequencing errors

- Seeding often

incomplete (“I missed

that configuration!”)

Maximo 5.2 Maximo 6.2.1 Maximo 7.1

• Security• Workflow• Screen Designer• Database Configuration• Reports

• Application Designer • Domains • Sets • Cron Tasks • Communication Templates • Escalations • Enhanced Security• Enhanced Workflow• Database Configuration• Enhanced Reports

• OMP Integration • Web Services Library • LIC • Configuration

Import/Export • Logging • Properties • Application Designer • Domains • Sets • Cron Tasks • Communication

Templates • Escalations • Enhanced Security• Enhanced Workflow• Database Configuration• Reports

Configuration applications in Maximo


Tivoli Software

28

Migration of Configurations between Maximo environments

Supports standard rollout environments:

- DEV->TEST->PRODUCTION

Purpose:- Seed a new Maximo environment with all configurations and

customizations

Configuration Migration Process

DEV DB

Development Server TEST DB

Test Server

PROD DB

Production Server 1

PROD DB

Production Server 2

PROD DB

Production Server 3


Tivoli Software

29

Migration Manager Manages Packages - containers for Maximo configuration information

Package has a life-cycle:

Package can be “Snapshot” or “Delta”

Configuration Import/Export also provides: Snapshot configuration/customization for support purposes (IBM support) General purpose package-based export/import tool between Maximo environments Packaged content delivery through OPAL

Maximo solutions and add-ons, including Industry Solutions Tivoli Process Managers

Define Create Distribute Deploy


Tivoli Software

30

Migration Groups

Migration Groups define logical sets of Objects (and their relationships) Also defined is the Order, which ensure that data being Migrated is appropriately sequenced New Groups can be defined in addition to those delivered out of the box


Tivoli Software

31

Package Definition


Tivoli Software

32

Package Creation

Tivoli Software


Maximo 7 Preview - Linear Assets


Tivoli Software

34

Non linear Assets Linear Assets

Mobile (fleet, vehicles)

Fixed Physical Assets (facilities)

Component-based Assets (aircraft, ship)

Roads

Pipelines (sewers, oil pipelines)

Railway tracks

A non Linear Asset occupies a defined space and can be tracked by its location or modeled as part of a parent child hierarchy

Linear Assets have linear properties and often connect with each other by their relationship with the linear infrastructure itself

Installed, maintained, replaced as a whole

Preserved and restored in place, and in segments

Linear Assets


Tivoli Software

35

0 50Asset A

Speed Limit

65 55

Lanes 4 3

PavementConcrete

Surface

Exits

0 40

25 50

WO 127

WO 128

Linear Assets


Tivoli Software

36

Linear Assets

Linear Attributes, Actions conditionally visible

Multiple, Configurable Linear Referencing Methods


Tivoli Software

37

Features

Entities such as Mile Posts, Signs, Guardrails, Junctions can be managed as Features, rather than having to create and manage Assets

Features can be Point (e.g., Mile Post, Junction) or Linear (e.g. Guardrails, Mow-able Acreage, )


Tivoli Software

38

Specifications


Tivoli Software

39

Relationships

Multiple Relationships can be identified between Assets

- Precedes and Succeeds (I 95 MD Precedes I 95 PA)

- Intersects, Passes Over, Passes Under

- Joins, Parallels

Tivoli Software


Maximo 7 Preview - Process and Work Management Enhancements


Tivoli Software

41

Enhanced Process and Work Management

Multiple Assets, Locations on Work Orders, Tickets

Enhanced Swap capabilities

Automated Flow Control of WO Tasks – Status Management

New WO Task Application

Job Plan Enhancements- Nested Job Plans- Attached Documents at Job Plan Task level

Classification-based Attributes


Tivoli Software

42

Job Plans

Nested Job Plans – Reusable Processes and Procedures; Generates Work Order Hierarchies Automated Flow Control – Controls Execution of Work; Automates Processes Classification Based Attributes – Similar to Asset, Location and Item; Provides Job Specific Attributes to Job Plans and Work Orders


Tivoli Software

43

Multiple Assets and Locations on Work Orders


Tivoli Software

44

Q&A Additional Resources


- http://www-306.ibm.com/software/tivoli/solutions/asset-management/index.html

- http://www-306.ibm.com/software/tivoli/products/maximo-asset-mgmt/


- http://www-306.ibm.com/software/tivoli/solutions/it-asset-management/

Maximo Info on User Group website (www.tivoli-ug.org)

7 Maximo User Groups currently have presence on http://www.tivoli-ug.org/groups.php?ugtype=Maximo

Maximo News http://www.tivoli-ug.org/news.php#acq

Maximo Mondays listed http://www.tivoli-ug.org/events.php#maximo_mondays and here

http://www.tivoli-ug.org/events.php

New category added into TIE for Asset Mgt (coming 10-11-07) http://tie.tivoli-ug.org/

Peer to Peer Knowledge Exchange has Maximo products listed: http://www.tivoli-ug.org/p2p/listall_bycat

January 2007 Executive Interview Article with Anthony Honaker: http://www.tivoli-ug.org/ec-arch18.php

August 2007: Executive Interview Article with Jack Young: http://www.tivoli-ug.org/execcorner.php