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Tips for a successful audit
Preparing for a tax credit monitoring review
NC Affordable Housing ConferenceNovember 1, 2011
Staying in ComplianceTo be in compliance:
• Units must be occupied by certified, income eligible households at restricted rents
• Be rented to non-transient households
• Maintain a condition suitable for occupancy
• Project must meet the minimum set aside
• Be available to the general public
The key to compliance is thorough documentation!
From Applicant to Tenant:A 4-Step Process
1. APPLY
2. VERIFY
3. QUALIFY
4. CERTIFY
A good Application or Questionnaire serves as your road map!• Lists all Household Members
• Lists the Student Status of all Household Members
• Asks specific questions about Income & Assets of all Household Members
Whose Income Is Counted?• Head/Co-head – ALL income• Spouse – ALL income • Other Adults – ALL income • Dependents Under 18 – Only unearned
income• Dependents FTS Over 18 – Unearned
income, plus up to $480 of earned income• Foster Child/Adult – Include income of
Foster Child/Adult as appropriate, but do not include payment for the care of Foster Child/Adult
• Live-In Aides – NO income is counted
Determining Annual Income:What’s Included?
• Net asset income
• Gross wages
• Unearned income
• Payment in lieu of earnings
• Recurring contributions
• Listed in HUD 4350.3 Exhibit 5-1
Determining Annual Income:What’s Excluded?• Earnings in excess of $480 for each full-
time student 18 years old or older, except Head, Co-Head or Spouse
• Loans
• Temporary, nonrecurring or sporadic income
• Special “Hostile Fire” pay received by a household member serving in the armed forces
• An extensive listing found in HUD 4350.3 Exhibit 5-1
Determining Annual Income:What’s Excluded?
Good Rule of Thumb: If it is not specifically excluded by HUD, include the income in total household income.
Assets
• Bank Accounts
• Cash on Hand
• Debit Cards
• Revocable Trusts
• Investments
• IRAs & Keoghs
• Retirements Plans
• Lump Sum Receipts
• Deeds of Trust (Homes)
• Life Insurance – Cash Value
• Personal Property (Cars, Jewelry)
• Indian Trust Land
• Term Life Insurance
• Business Assets
• Inaccessible Assets
Included: Excluded:
Qualifying a Household
• Make all of the necessary calculations to determine the household’s annual income
• Carefully compare anticipated income to the applicable income limits
How to Qualify Household• Use a separate Income & Asset
Calculation Worksheet
• Show the steps of your calculations
• Don’t round until the final calculation
• If using calculator tapes, attach them to a blank sheet of paper
• Calculator tapes that obscure info on the verification can cause noncompliance
Tenant Income Certifications• The required documentation certifying
household eligibility for initial occupancy and annually thereafter
• Should only be executed after the verification process is completed
• Do not allow households to sign blank TICs that you fill in later
• Do not allow the household to complete the TIC
Self-Check for Tenant Files• Rental Application
• Proper Verifications
• Income Certification
• Initial Lease
Consistent file order is the best method of determining whether there is missing documentation.
Other Items Reviewed
• A tax credit audit will include a review of the following:Rent RollRCRS data entryUtility Allowance DocumentationSupportive Services Documentation,
if requiredPhysical Condition of the Property
Common Sense Approach
• Simplify!
• Be Consistent!
• Avoid Conflicting Information!
TRICKS of the Trade
• What you always wanted to know, but were afraid to ask!
• The secret tips we don’t tell you!
Excess Documentation Submitted For the Desk Audit
• What we don’t see can’t hurt you
• What we do see might hurt you
Credit Reports
• Look for deferred student loans. Student loans are typically only deferred while you are a full-time student. This is one way to catch discrepancies on student status.
• Look for mortgages. This may reveal assets (land, home, etc) that the household forgot to tell you about.
• Watch for consistency in applying the Tenant Selection Policy
Criminal Reports
• Watch for consistency in applying the Tenant Selection Policy to help avoid Fair Housing complaints
Bank Statements
• Banks frequently charge for verifications; therefore, it is common for you to collect bank statements as verification of assets
• You must include all pages of the statement for the verification to be complete, not just the page showing a single account balance
• Look for deposits that reveal income the family neglected to disclose
Errors in Logic
• Income = $0
• Assets always = $0
• Gross Rent > Income
• Decrease in pay/benefits with no explanation
Common Errors Found in Files• Failure to verify disclosed items• Incomplete verifications• Writing on verification forms• Overtime and bonuses not
included in income• Failure to use highest calculated
income
Common Errors Found in Files• Miscalculated Assets
• White-out used on forms
• Including Social Security #s, bank account #s, etc in file info sent to NCHFA
• Clarification statements that do not provide new information
• Clarification statements should not substantially contradict the verification
Tips for Staying in Compliance
• Adequate documentation is #1 (Unit is not eligible unless you can prove it!)
• Document EVERYTHING
• Self-monitor to ensure compliance
• Have a second set of eyes review each move-in
• Organization is important!!
• Maintain consistent tenant files
• Create a Project Data File
• Attend training
Record Retention
• Files for households that initially qualify the unit as a tax credit unit:Must be retained for 21 years from the
due date of the tax return for the first year of the credit period
• Subsequent years files:Must be retained for 6 years beyond
the due date of the tax return for that year
Project Data File –
Every property should have a binder that contains all of the documents necessary to maintain compliance. Suggested items to include:
Project Data File Tax Credit Application QAPAll Loan DocumentsLURA8609 for each buildingUtility Allowance DocumentationIncome & Rent Limits for each yearRequired annual reports to NCHFAMonthly rent rollsList of vacant units & compliance
with NAU rule
Most Important Key to Success:
Proper Training!
Certifications accepted by NCHFA:
• Housing Credit Certified ProfessionalHCCP Sponsored by National Association of
Home Builderswww.nahb.org
• Credit Certified Compliance ProfessionalC3P Sponsored by Spectrum Enterpriseswww.spectrumseminars.com
Certifications accepted by NCHFA:
• Tax Credit Compliance SystemTaCCS Sponsored by Quadelwww.quadel.com/training.aspx
• National Compliance ProfessionalNCP Sponsored by Housing Credit Collegewww.taxcredit.com
Certifications accepted by NCHFA:• Tax Credit Specialist
TCS or e-TCS Sponsored by National Center for
Housing Managementwww.nchm.org
• Specialist in Housing Credit ManagementSHCMSponsored by National Affordable
Housing Management Association www.nahma.org
Professional training is not enough. You also need to:
• Know the requirements of your state agency
and• Fulfill your obligations as required by
your state
NCHFA Sponsored Training
Agency-sponsored training available across the state
Recommend leasing staff attend at least one training session per year to keep up with changes in rules and procedures
Physical Inspections• NCHFA uses the Uniform Physical
Condition Standards (UPCS) as the inspection standard.
• The goal of the UPCS inspection is to:Measure physical condition of the
propertyObjective and consistent mannerAccommodates all property types &
configurations
Physical Inspections
UPCS inspectable areas:
• Site
• Building Systems
• Exteriors
• Common Areas
• Units
• Health and Safety
Physical Inspections• Levels of Physical Noncompliance
–Level 1-Minor–Level 2- Major–Level 3- Severe
• All UPCS violations are reported to the IRS, regardless of severity per 8823 guide instructions (Tip)
Physical Inspections
• Example of Levels:Level 1-Minor: 1” to 8 ½” x 11” hole in
sheetrock that does not go through both sides of wall
Level 2-Major: > 8 ½” x 11” hole in sheetrock that does not go through both sides of wall.
Level 3-Severe: Hole in sheetrock that penetrates to the next room OR two or more walls have level 2 damage
Physical Inspections
Health and Safety Violations
• Exigent (life threatening)Any deficiencies noted under this
category:A list of the deficiencies will be left
with management staffAll exigent deficiencies must be
corrected within 24 hours
• Non-life threateningA list of the deficiencies will be left
with management staff
Physical InspectionsTips for Successful Inspections:
• Notify all residents of the inspection
• Ask residents to raise blinds and remove all items from window sills prior to inspection
• Check smoke detectors and batteries prior to inspection
• Inspect property for violations prior to inspection
Physical Inspections
Common Noncompliance Issues:
• Blocked egress (Tip)
• Inoperable smoke detectors
• Trip hazards
• Broken or cracked electrical sockets or light switch covers
Types of Noncompliance
• IRS Noncompliance – Issues addressed in the 8823 Guide
published by the IRSExamples:
• Household over-income at move-in• Violation of Next Available Unit Rule• Violation of Student Rules• Lack of proper Utility Allowance
documentation• Physical Inspection Violations
8823 will be issued
Types of Noncompliance
• State Noncompliance – Issues important to NCHFA that we
expect the owner to address to remain in good standing with the Agency
Examples:• Failure to maintain the required
number of units at required lower set-asides
• Failure to recertify annually for properties with Agency loans
No 8823
Types of Noncompliance
• Program Noncompliance – Violations of program requirements
that are not violations of the tax credit program
Examples:–Violation of Low HOME rent
requirements–Violation of HOME lease
requirements–Violation of Key program
income requirementsNo 8823
Top 5 Reasons for 8823s Issued in 2011
1. Owner failed to submit the Annual Owner’s Certification of Continuing Program Compliance
2. UPCS Violations
3. Owner did not properly calculate Utility Allowance
4. Improper or Inadequate File Documentation resulting in Tenant Over-Income at Move-In
5. Owner failed to respond to Agency request for monitoring review
Questions?
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