TIM MOORE17523 Snee Oosh Road, La Conner, WA 98257

mrtimotheos@gmail.com Cell’s: (360) 391-9008

SUMMARY OF QUALIFICATIONSExperience working with diverse groups and supervising individuals in a real time environment. Coordination of service delivery to customer specifications and following up on customer’s requests by providing quality control to work orders preformed. Possess an excellent ability to provide quality customer service skills when working with both the customer and other vendors. Able to troubleshoot discrepancies and define areas of improvement resulting in better efficiency. Have worked in corporate logistical environment meeting quality and time guidelines.

Successful track record in responding to customers’ needs

Adept at analyzing situations and implementing tasks to resolve problems

Supervised ground crews

Insuring schedules can be met

Dedicated self-starter and quality driven

Committed team player Able to adapt to changing situations in the work environment Confident with working other vendors

EDUCATIONAL EXPERIENCE Bachelor of Arts, Major: Human Services, Western Washington University,

August 2007Associates of Art: Bellevue Community College

December 2005Associates of Arts and Sciences, Electronics: Skagit Valley Community College

June 1982

Customer Service Skills Excellent listening skills Filled customer orders Answered customer inquiries and concerns Scheduled media rooms and equipment deliveries Resolved conflicts with orders Helped with computer questions

Interpersonal Skills Worked with counselors prioritizing client material Listened to employees’ concerns and input Communicated with other departments on department objectives Provided friendly courteous answers to customers Participated in a team environment

Technical Skills Able to use Microsoft; Word, Excel, Publisher, and Power Point applications Set up a computer station: Install applications, format hard drives, modems, routers, and install circuit board

hardware into computer motherboard. Create surveys for organizations QC inspector Inspected commercial and medical moldings per drawing, maintain pass – fail log, and audited both

extrusion and assembly areas per FDA requirements.

Continued…

TIM MOOREPage 2

Test and troubleshoot both circuit card assemblies and final assemblies, aided engineering with pre-production, performed vibration testing, and operated automated test equipment (ATE)

INTERNSHIP HISTORY (Over 850 hours)National Alliance on Mental Illness (NAMI) 3/06 – 5/06

Created publications on mental illness information Listened and provided information in regards to mental illness Helped in the creation of a NAMI on campus chapter (Western Washington University) Communicated with outside organizations or departments on mental illness

American Red Cross, Mt. Baker Chapter 3/06 – Current Participation in direct mailing campaigns Created inventory contents and price list Created potential contact list for Community Disaster Education program Data management Participated in city wide disaster simulation Worked on Community Disaster Education project Participated in Disaster Response Achieved governmental certification Worked on publications Applied for a grant Wrote letter for coin drive seeking participation from education facilities and their students Meeting required certification towards becoming both an intern and a volunteer

WORK HISTORYKelly Services, Bellingham, WA

Production Aerospace Team Member: 05/2015-06/2015

Wagon Wheel Properties, La Conner, WAGeneral Maintenance: 04/2015—part time and ongoing

Corporate Moving Systems, Kent, WA Supervisor: 12/2008 to 11/2014

Securitas, Redmond, WA Security Guard: 2008

Whatcom Security, Bellingham, WASecurity Guard: 2007-2008

Work Study Bellevue Community College, Bellevue WAWorker Retraining 2005Media Center: 2004

General Dynamics/Astronics: Astronics AES: 1998-2002 12950 Willows Road NE, Kirkland, WA 98036, Phone: 425.881.1700

Westmed, Inc.: 1997-19975580 S. Nogales Highway, Tucson, AZ 85706-7987: Phone: 800.975.7987

Crane-Eldec: 12/01/1986-06/01/199616700 13th Ave. West, Lynnwood, WA 98037-8503 Phone: 425.743.8321

Continued…