Timmons Ch 07 Fall 2006

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    The Entrepreneurial

    Manager

    Chapter 7

    Dowling

    BA 560

    Fall Term 2006

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    The Entrepreneurial Manager

    There are convergentpressures on being anentrepreneur and being

    a manager as a ventureaccelerates and growsbeyond founder-drivensurvival. Key to futuresuccess is the ability of

    an entrepreneur to haveor develop competenciesas an entrepreneurialmanager.

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    The Entrepreneurial Manager

    Old CW: A good entrepreneur

    cant be a good manager.

    New CW: Ventures thatflourish beyond startup can

    be headed byentrepreneurs who arealso effective managers.

    Unconventional

    Wisdom?

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    The Entrepreneurial Manager

    Founders adapt forthree key reasons:

    Shift from creation toexploitation

    Shift from passionatecommitment todispassionate objectivity

    Shift from direct personal

    control to indirect,

    impersonal control.

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    Stages of Growth

    Startup StageFrom 2 to 7 years; most perilous stage,characterized by efforts of leadentrepreneur.

    High-Growth Stage

    In this, perhaps the most challengingstage, new ventures fail at 60% rate.Lemons ripen.

    Maturity Stage

    Key issue is no longer survival. It issteady, profitable growth.

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    Stages of Growth

    Startup High Growth Maturity Stability

    0 3-4 10 15Time (Years)

    Crucial Transitions:

    Sales 0-$3Million $2-10M $7.5M+Employees 0 to 20-25 25-75 75-100+Management

    Mode

    Doing Managing Managing Managers

    $100 M+

    $50 M

    $25M

    $3 M

    $1 M

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    The Entrepreneurial Manager

    Entrepreneurial CultureA common value system

    Difficult to measure orarticulate

    Belief in and commitmentto growth

    Team feels theyre in this thing together

    Goals and market determine priorities

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    The Entrepreneurial Manager

    The Fit Concept

    It is important to have amanagement team whose

    skills are complementary.

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    The Entrepreneurial Manager

    Entrepreneurship Influence Skills

    Leadership/vision/influenceHelping/coaching and conflictmanagement

    Teamwork and people management

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    Exhibit 7.1

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    Exhibit 7.2

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    Exhibit 7.3

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    Exhibit 7.4

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    Exhibit 7.5

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    Traits Characterizing RapidlyGrowing Companies

    High levels of change, ambiguity, and uncertainty

    Ongoing succession of nonlinear and nonparametric

    events

    Inexperience of management team

    Counterintuitive, unconventional patterns of

    decision-making

    Informality and fluidity of organization structure andprocedure

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    Exhibit 7.6

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    Entrepreneurial Influence Skills

    Interpersonal/teamwork skills

    Ability to create, through management, a climate

    and spirit conducive to high performance

    Ability to understand the relationships among tasks

    and between the leader and followers

    Ability to lead in those situations where it is

    appropriate

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    Characteristics of SuccessfulManagers

    Managers skilled in leadership, vision, and

    influence

    Skillful in creating clarity out of confusion,ambiguity, and uncertainty

    Able to define adroitly and gain agreement on who

    has what responsibility and authority

    Manage in a way that builds motivation and

    commitment to cross-departmental and corporate

    goals, not just parochial interests

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    Characteristics of SuccessfulManagers

    Managers skilled at helping, coaching, and

    conflict management

    Creatively handle conflicts, generate consensusdecisions, and share power and information

    Recognize that high-quality decisions require a

    rapid flow of information in all directions

    Accept that knowledge, competence, logic, and

    evidence need to prevail over official status or

    formal rank in organization

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    Characteristics of SuccessfulManagers

    Managers skilled at teamwork and people

    management Encourage innovation and calculated risk rather than by

    punishing or criticizing whatever is less than perfect

    Expect and encourage others to find and correct their own

    errors and to solve their own problems

    Make heroes out of other team members and contributors

    Generate trust among colleges and subordinates

    Perceived as honest and direct, open and spontaneous

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    Other ManagementCompetencies

    Marketing Market research and evaluation

    Marketing planning

    Product pricing

    Sales management

    Direct selling

    Service management

    Distribution management

    Product management

    New product planning

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    Other ManagementCompetencies

    Operations/Production Manufacturing management

    Inventory control

    Cost analysis and control

    Quality control

    Production scheduling and flow

    Purchasing

    Job evaluation

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    Other ManagementCompetencies

    Finance Raising capital

    Managing cash flow

    Credit and collection management

    Short-term financing alternatives

    Public and private offerings

    Bookkeeping, accounting, and control Other specific skills

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    Other ManagementCompetencies

    Entrepreneurial Management Problem solving

    Communications

    Planning

    Decision-making

    Project management

    Negotiating Managing outside professionals

    Personnel administration

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    Other ManagementCompetencies

    Law and Taxes Corporate and securities law

    Contract law

    Law relating to patent and proprietary rights

    Tax law

    Real estate law

    Bankruptcy law

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    Other ManagementCompetencies

    Information Technology

    Information and management systems tools.

    Business to business, business to consumer,

    business to government, all via the Internet

    Sales, marketing, manufacturing, and merchandisingtools.

    Financial, accounting, and risk analysis and

    management tools.

    Telecommunications and wireless solutions forcorporate information, data, and process

    management.