TimeLog CRMIncrease sales and the quality of customer dataTimeLog CRM increases the knowledge sharing in sales, strengthens the sales activities and streamlines them so they are perceived as professional and coherent.

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Everything we do – giving quotes, calling the customer, follow up, loggings and so on – we do through TimeLog CRM. This is an extremely good way of creating consistency in our consultancy.

Torben RuneMD

Netplan A/SDenmark

Create healthy customer relations

To have a good working relationship with both customers and partners is essential for all businesses. With TimeLog CRM the com-pany has a user friendly and web based CRM system gathering all information on sales processes, customers and current projects.

Share customer information

TimeLog CRM is used to manage key data on customers and contacts, as well as transac-tion data on customer dialogues, and cur-rent and previous sales and contacts.

TimeLog Project is aimed at project oriented companies typically characterised by large sales of projects on which both sales staff and project managers partake in the sales process.

TimeLog CRM is therefore suitable for the company that wants to operate as a single unit facing customers on the basis of an ef-fi cient internal knowledge sharing.

Find the right target group

All companies have diff erent interests upon which their segmentation is based. In Time-Log CRM segmentation groups can be set up which make it easy for the sales department to segment customers so the right audience is sought out among all leads and custom-ers.

Individual and concerted pipeline

In TimeLog CRM each sales person/project manager maintains his/her own sales port-folio. At the same time management can use

Datasheet

www.timelog.cominfo@timelog.com

Order presentationwww.timelog.com

TimeLog CRM to get an overview of the col-lective sales activity.

In the pipeline the sales person can view and maintain all opportunities, potential sales. This ensures that nothing is overlooked, and makes it easy for the individual sales person to work with a large pipeline.

Fully integrated with TimeLog Project

TimeLog CRM fully integrates with Time-Log Project enabling customer data base, projects and turnover fi gures from TimeLog

Project to be shown in TimeLog CRM. One of the advantages of the integration is that customer data from the sales department and production is gathered in one place.

User friendliness and speed

TimeLog CRM is extremely user friendly and easy to navigate. All functionality has been developed in close cooperation with Time-Log’s customers. This makes it easy to start using, and erases one of the biggest obsta-cles to implementing a new CRM system.

TimeLog CRM benefi ts

• Comprehensive data base of the company’s customers and contacts

• Strengthened sales process via the automation and coordination of processes

• All customer knowledge is gathered in one system and stays in the company

• Knowledge sharing enables the company to appear “coherent”

• Increases cooperation and comparison in sales

• View the customer’s turnover data, projects and support cases immediately

Further informationPlease call +45 70 200 645

Management and analysis

Customers

Projects

Staff and HR

Invoicing and fi nance

Time

TimeLog Project – online business system

Choose web based software

Works everywhere – Get access to TimeLog Project from any computer with an internet connection.

No installation – TimeLog Project runs in your web browser. There is nothing to install and no software updates on your employees’ computers.

Service and security included – Save time on back-up, server maintenance and security – and spend it on your business.

Security

Access

bit SSL-encryption and password protection protects the company data against unauthorised access.

Storage

Dedicated hosting in a duplicated setup, back-up routines and continuous sur-veillance guarantees no data is lost.

Integration

API

TimeLog Project has an API and can be integrated with the company’s other systems.

Data export

All reports can export data to e.g. the XML-format and Microsoft® Excel.

Extensions

TimeLog CRM

Pipeline management in sales.

TimeLog Help Desk

Customer support and time tracking on support incidents.

TimeLog Departments

Multi-level departmental structure.

TimeLog EVM

Invoicing of work in progress.

TimeLog Skills

CV and compentencies management.

TimeLog Salary

Extended rules for work hours, fl extime and lieu days.