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Tiffany Morris 1645 Midland Ct NE #3 | Cedar Rapids, IA 52402 | 319-202-8831| [email protected]
Education • Hamilton College (Kaplan University) Cedar Rapids, IA • Associate of Applied Science | September 2005 • Criminal Justice • 4.0 GPA | Dean's List with High Honors
Experience August 2011- September 2015
Inforce Policy Issue Processor| Transamerica Life Insurance Company| Cedar Rapids, IA
Processing life insurance applications for client who wish to replace their existing insurance with a new policy. Processing emails and answering questions regarding cases from other departments
September 2010-August 2011
Customer Service Associate| Casey's General Store | Cedar Rapids, IA
Food prep, cashier, general cleaning, stocking, customer service, sales (top up seller) Dec 2009- September 2010
Customer Retention Representative| APAC| Cedar Rapids, IA
Taking calls for AT&T customers who were wishing to cancel their cellular services and trying to retain them as a customer
September 2008- September 2009
Customer Service Associate| Casey's General Store | Marion, IA
Food prep, cashier, general cleaning, stocking, customer service, sales (top up seller)
Awards and Acknowledgments * Top up seller at many jobs as available| LOMA exams completed at Transamerica|
Skills10 key pad, multi-line phone system, call centers, management, excel, data entry, Microsoft word, fax/printers, power point.
