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Ticketing in Amadeus (Cryptic)Learn how to issue, reissue and refund e-tickets and Electronic Miscellaneous Documents(EMDs) through a set of interactive videos and games.
After taking this e-Learning you will be able to use cryptic entries to:_ Price and issue an e-ticket and an Electronic Miscellaneous Document (EMD) for an ancillary service._ Reissue a ticket with a residual value, or a penalty-fee EMD, manually or using Amadeus Ticket Changer(ATC)._ Refund a ticket and an EMD.
After taking this e-Learning you will be able to use cryptic entries to:_ Price and issue an e-ticket and an Electronic Miscellaneous Document (EMD) for an ancillary service._ Reissue a ticket with a residual value, or a penalty-fee EMD, manually or using Amadeus Ticket Changer(ATC)._ Refund a ticket and an EMD.
Certification: Duration: Language: Level: Prerequisites:No 2 hours English Basic Yes
Is this the course for you?This course is for:Airlines, Travel Agencies
In particular, those working in:Ticketing
Things you need for this coursePrerequisites: _ A basic knowledge of the Amadeus central system._ A basic knowledge of the airline travel industry andticketing concepts.
This course helps you use_ Amadeus Central System (Amadeus GDS) _ Amadeus Reservation Desktop Essential _ Amadeus Reservation Desktop Web _ Amadeus Selling Platform Connect
Related courses_ Reservations in Amadeus [e-Learning]
What equipment do you need?_ A computer._ A good internet connection._ Adobe FlashPlayer.
© 2018 Amadeus IT Group SA
Full course title: Ticketing in Amadeus (Cryptic)