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Tibco Applications Support Team
Tibco Applications Support Team
The key piece for quality software deployment
The key piece for quality software deployment
V.gdpV.gdp
iB us
Ex cel lence on Dem andGJ dePillisGJ dePillis
GJ dePillis (090606) 2
Our StandardsOur Standards
High quality of service Always striving for
excellence Meeting or exceeding
customer expectations Complying with regulatory
requirements Continuously improving
High quality of service Always striving for
excellence Meeting or exceeding
customer expectations Complying with regulatory
requirements Continuously improving
iB us
Ex cel len ce on Dem an d
GJ dePillis (090606) 3
Beckman Application Cycle
Beckman Application Cycle
Initiation & Planning
Analysis Construction Test Support
Initiation & Planning
Analysis Construction Test Support
(1) Initiation
(4) Test
(5) Support
(2) Analysis
(3) Construction
GJ dePillis (090606) 4
Tibco Integration SuiteTibco Integration Suite
The TIBCO Integration Suite TIBCO® BusinessWorks GUI for creating and defining integration scenarios. Engine automates sequences of tasks Web interface allows for monitoring applications, resources, and all processes. TIBCO® BusinessWorks Workflow Optimizes path from start point to end point in processes Collaboration on modeling rules that define activitiesTIBCO® BusinessConnectTM Secure exchange of business documents Automation of cross–company processesTIBCO® AdaptersTM Integrates standard technologies in enterprise information flow. Adapters provide integration and mapping of incompatible technologies and data
formats.TIBCO® Enterprise Message ServiceTM (EMS) An enterprise messaging platform that allows different IT assets to communicate on a
common enterprise backbone based on the JMS standard.TIBCO® RendezvousTM A proprietary messaging solution that delivers true real-time publish/subscribe and
request/reply messaging. Processes lightweight informational messages to certified and transactional delivery.
The TIBCO Integration Suite TIBCO® BusinessWorks GUI for creating and defining integration scenarios. Engine automates sequences of tasks Web interface allows for monitoring applications, resources, and all processes. TIBCO® BusinessWorks Workflow Optimizes path from start point to end point in processes Collaboration on modeling rules that define activitiesTIBCO® BusinessConnectTM Secure exchange of business documents Automation of cross–company processesTIBCO® AdaptersTM Integrates standard technologies in enterprise information flow. Adapters provide integration and mapping of incompatible technologies and data
formats.TIBCO® Enterprise Message ServiceTM (EMS) An enterprise messaging platform that allows different IT assets to communicate on a
common enterprise backbone based on the JMS standard.TIBCO® RendezvousTM A proprietary messaging solution that delivers true real-time publish/subscribe and
request/reply messaging. Processes lightweight informational messages to certified and transactional delivery.
iB us
Ex cel len ce on Dem an d
GJ dePillis (090606) 5
(1) Initiation & Planning(1) Initiation & Planning
OGBP Review
Deliverables: Statement of
Purpose , Functional
Requirements
OGBP Review
Deliverables: Statement of
Purpose , Functional
Requirements
Statement of PurposeSubmitted by
Business Owner
OGBP Approval Required? START
Approval Required
No Approval Needed Ad Hoc Entry
OGBP Review
Analysis
DoneCannot Continue
Processing
Reject
GJdePillis090506
v2
No TibcoSolutionNeeded
Yes. Tibco SolutionNeeded. Engage
Tibco Team
DoneCannot Continue
Processing
Functional Requirements
Document
Review
Enterprise Architect
Functional Requirements
Review by Business Owner
Review
RequirementsSign Off
Architecture EvalutationTIBCO Solution
Is TIBCO Needed?
Accept
Change Requests
From Support
Project Kick-Off Meeting
GJ dePillis (090606) 6
(2) Analysis(2) Analysis Deliverable:
Functional Requirements, Design Document
Deliverable: Functional Requirements, Design Document
Lead Developer
Design Analysis Design Review Design Sign Off
Solution Architect
Ready for Developer to start
Code Construction
START
Developer Developer
Request to Start Coding
GJdePillis090606
v2
Functional Reqmt
Design Document
GJ dePillis (090606) 7
(3) Construction(3) Construction
START
Developer
GJdePillis090606
v2
Tibco SolutionLead
DeveloperSolution Architect
Develop Tibco Code
Unit Test Integration Test Peer Review
Pass Test?
Pass Test?
YesNo
No
Yes
1 2 3
Peer Review Sign Off
4
Developer
Deployment Document
Yes
No
Release Notes
Yes
•Deliverables: •Deployment Document •Release Notes
GJ dePillis (090606) 8
(4) Test(4) Test
QualityAssurance
Business Owner
Develop Test Plan
Test Plan
Verification Test
Performance Test
User Acceptance Test (UAT)
Pass Test?
Pass Test?
Pass Test?
Yes YesYes
SuccessfulTesting Results
1 2 3
Log Bugs And Send Code Back to Design
NoNo
No
QualityAssurance
QA Sign Off UAT Sign Off
Ready for Hand Off to Support
GJdePillis090606
v3
Business Owner
START
QualityAssurance
Business Owner
Develop Test Plan
Test Plan
Verification Test
Performance Test
User Acceptance Test (UAT)
Pass Test?
Pass Test?
Pass Test?
Yes YesYes
SuccessfulTesting Results
1 2 3
Log Bugs And Send Code Back to Design
NoNo
No
QualityAssurance
QA Sign Off UAT Sign Off
Ready for Hand Off to Support
GJdePillis090606
v3
Business Owner
START
Deliverables: UAT Sign Off, Test Results
Deliverables: UAT Sign Off, Test Results
GJ dePillis (090606) 9
(5) Support(5) Support
Hand Off Process Follows GCMS procedures. Hand Off Process Follows GCMS procedures.
Ready for Hand Off to Support
START Schedule Tibco Team to Support
Hand Off Date
Support Hand Off
Release To Support
Manage configuration,
Project source, change
requests, and archives
Tibco Team Involvement Completed
Lead Developer
Developer
GJdePillis090606
v3
GCMS Request
TIBCO Support Analyst
TIBCO Mgr Approval
Business Owner
TIBCOPlatform Mgr
Others As Needed
TIBCOReview
TIBCO Support Analyst
CAB REVIEW
Deploy SoftwareInto Environment
=
ReviewRejected
Support Manager
TIBCOPlatform Manager
Change Advisory Board
TIBCO Support Analyst
Deployment Document
Release Notes
SuccessfulTesting Results
Test Plan
QA Sign Off
UAT Sign Off
Verify All Mandatory Documents are In Order
Verify If Any Optional
Documents Exist
User Documentation
For Manuals & Training etc
TIBCO REVIEW
GCMS PROCESS
TRANSITION PROCESS
ReviewApproved
GJ dePillis (090606) 10
Waterfall For Large Projects
Waterfall For Large Projects
Tibco High Level Waterfall Development Process
Ste
p 5
Ste
p 5
Ste
p 4
Ste
p 4
Ste
p 3
Ste
p 3
Ste
p 2
Ste
p 2
Ste
p 1
Ste
p 1
Test
Conctruction
Initiation & Planning
Support
Analaysis
Tibco High Level Waterfall Development Process
Ste
p 5
Ste
p 5
Ste
p 4
Ste
p 4
Ste
p 3
Ste
p 3
Ste
p 2
Ste
p 2
Ste
p 1
Ste
p 1
Test
Conctruction
Initiation & Planning
Support
Analaysis
GJ dePillis (090606) 11
ConclusionConclusion
TIBCO Application Support Team Is An Integral Component For Smooth Software Deployment
Questions Can Be Directed to Applications Support Manager
TIBCO Application Support Team Is An Integral Component For Smooth Software Deployment
Questions Can Be Directed to Applications Support Manager
iB us
Ex cel len ce on Dem an d