TIBCO ActiveMatrix BusinessWorks™ Plug-in for sFTP...code font Code font identifies commands, code examples, filenames, pathnames, and output displayed in a command window. For example:

Two-Second Adv

TIBCO ActiveMatrixBusinessWorks™ Plug-in for sFTP

InstallationSoftware Release 1.0June 2013

antage®

Important Information

SOME TIBCO SOFTWARE EMBEDS OR BUNDLES OTHER TIBCO SOFTWARE. USE OF SUCH EMBEDDEDOR BUNDLED TIBCO SOFTWARE IS SOLELY TO ENABLE THE FUNCTIONALITY (OR PROVIDE LIMITEDADD-ON FUNCTIONALITY) OF THE LICENSED TIBCO SOFTWARE. THE EMBEDDED OR BUNDLEDSOFTWARE IS NOT LICENSED TO BE USED OR ACCESSED BY ANY OTHER TIBCO SOFTWARE OR FORANY OTHER PURPOSE.USE OF TIBCO SOFTWARE AND THIS DOCUMENT IS SUBJECT TO THE TERMS AND CONDITIONS OF ALICENSE AGREEMENT FOUND IN EITHER A SEPARATELY EXECUTED SOFTWARE LICENSEAGREEMENT, OR, IF THERE IS NO SUCH SEPARATE AGREEMENT, THE CLICKWRAP END USERLICENSE AGREEMENT WHICH IS DISPLAYED DURING DOWNLOAD OR INSTALLATION OF THESOFTWARE (AND WHICH IS DUPLICATED IN LICENSE FILE) OR IF THERE IS NO SUCH SOFTWARELICENSE AGREEMENT OR CLICKWRAP END USER LICENSE AGREEMENT, THE LICENSE(S) LOCATEDIN THE “LICENSE” FILE(S) OF THE SOFTWARE. USE OF THIS DOCUMENT IS SUBJECT TO THOSE TERMSAND CONDITIONS, AND YOUR USE HEREOF SHALL CONSTITUTE ACCEPTANCE OF AND ANAGREEMENT TO BE BOUND BY THE SAME.This document contains confidential information that is subject to U.S. and international copyright laws andtreaties. No part of this document may be reproduced in any form without the written authorization of TIBCOSoftware Inc.TIBCO, The Power of Now, TIBCO ActiveMatrix BusinessWorks, TIBCO Rendezvous, TIBCO Administrator,TIBCO Enterprise Message Service, TIBCO InConcert, TIBCO Policy Manager, and TIBCO Hawk are eitherregistered trademarks or trademarks of TIBCO Software Inc. in the United States and/or other countries.EJB, Java EE, J2EE, and all Java-based trademarks and logos are trademarks or registered trademarks of SunMicrosystems, Inc. in the U.S. and other countries.All other product and company names and marks mentioned in this document are the property of theirrespective owners and are mentioned for identification purposes only.THIS SOFTWARE MAY BE AVAILABLE ON MULTIPLE OPERATING SYSTEMS. HOWEVER, NOT ALLOPERATING SYSTEM PLATFORMS FOR A SPECIFIC SOFTWARE VERSION ARE RELEASED AT THE SAMETIME. SEE THE README FILE FOR THE AVAILABILITY OF THIS SOFTWARE VERSION ON A SPECIFICOPERATING SYSTEM PLATFORM.THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS ORIMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.THIS DOCUMENT COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BEINCORPORATED IN NEW EDITIONS OF THIS DOCUMENT. TIBCO SOFTWARE INC. MAY MAKEIMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED INTHIS DOCUMENT AT ANY TIME.THE CONTENTS OF THIS DOCUMENT MAY BE MODIFIED AND/OR QUALIFIED, DIRECTLY ORINDIRECTLY, BY OTHER DOCUMENTATION WHICH ACCOMPANIES THIS SOFTWARE, INCLUDINGBUT NOT LIMITED TO ANY RELEASE NOTES AND "READ ME" FILES.Copyright © 2013 TIBCO Software Inc. ALL RIGHTS RESERVED.TIBCO Software Inc. Confidential Information

| iii

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Changes from the Previous Release of this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiTIBCO ActiveMatrix BusinessWorks Plug-in for sFTP Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiOther TIBCO Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Connecting with TIBCO Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiHow to Join TIBCOmmunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiHow to Access TIBCO Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiHow to Contact TIBCO Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Installing TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Installation Account Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Required and Optional TIBCO Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Preparing for Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing in GUI Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing in Console Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing in Silent Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Post Installation Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Uninstalling TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP Installation

iv | Contents


| v

Preface

This preface gives some information on the TIBCO ActiveMatrixBusinessWorksTM Plug-in for sFTP documentation set, related documentation,and on conventions used in TIBCO manuals.

Topics

• Changes from the Previous Release of this Guide, page vi

• Related Documentation, page vii

• Typographical Conventions, page ix

• Connecting with TIBCO Resources, page xi

This software may be available on multiple operating systems. However, notall operating system platforms for a specific software version are released at thesame time. Please see the readme file for the availability of this softwareversion on a specific operating system platform.


vi | Changes from the Previous Release of this Guide

Changes from the Previous Release of this Guide

This is a new guide.


Preface | vii

Related Documentation

This section lists documentation resources you may find useful.

TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP DocumentationThe following documents form the TIBCO ActiveMatrix BusinessWorks Plug-infor sFTP documentation set:

• TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP Installation Read thismanual for information on installing one or more components of TIBCOActiveMatrix BusinessWorks and setting up a TIBCO ActiveMatrixBusinessWorks domain.

• TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP User’s Guide Read thismanual to learn about SFTP Plug-in and SFTP Palette in ActiveMatrixBusinessWorks..

• TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP Release Notes Read therelease notes for the features and known issues.

Other TIBCO Product DocumentationTIBCO ActiveMatrix BusinessWorks is a pre-requisite for TIBCO ActiveMatrixBusinessWorks Plug-in for sFTP and is used with other products. You may find ituseful to read the documentation for the following TIBCO products:

TIBCO ActiveMatrix BusinessWorks

The following documents form the TIBCO ActiveMatrix BusinessWorksdocumentation set:

• TIBCO ActiveMatrix BusinessWorks Concepts Read this manual before readingany other manual in the documentation set. This manual describesterminology and concepts of TIBCO ActiveMatrix BusinessWorks, and theother manuals in the documentation set assume you are familiar with theinformation in this manual.

• TIBCO ActiveMatrix BusinessWorks Getting Started This manual steps youthrough a very simple example of designing, deploying, and monitoring aTIBCO ActiveMatrix BusinessWorks process.

• TIBCO ActiveMatrix BusinessWorks Process Design Guide This manualdescribes how to create, edit, and test business processes using TIBCOActiveMatrix BusinessWorks.


viii | Related Documentation

• TIBCO ActiveMatrix BusinessWorks Palette Reference This manual describeseach of the palettes available in TIBCO ActiveMatrix BusinessWorks.

• TIBCO ActiveMatrix BusinessWorks Administration This manual describes howto use TIBCO Administrator to deploy, manage, and monitor TIBCOActiveMatrix BusinessWorks processes.

• TIBCO ActiveMatrix BusinessWorks Installation Read this manual forinformation on installing one or more components of TIBCO ActiveMatrixBusinessWorks and setting up a TIBCO ActiveMatrix BusinessWorks domain.

• TIBCO ActiveMatrix BusinessWorks Error Codes This manual describes errorsreturned by TIBCO ActiveMatrix BusinessWorks.

• TIBCO ActiveMatrix BusinessWorks Release Notes Read the release notes for alist of new and changed features. This document also contains lists of knownissues and closed issues for this release.

Other TIBCO Products

TIBCO ActiveMatrix BusinessWorks is used with other products. You may find ituseful to read the documentation for the following TIBCO products:

• TIBCO Designer™ software: TIBCO Designer is an easy to use graphical userinterface for design-time configuration of TIBCO applications. TIBCODesigner includes online help for each palette.

• TIBCO Administrator™ software: TIBCO Administrator is the monitoringand managing interface for new-generation TIBCO products such as TIBCOActiveMatrix BusinessWorks.

• TIBCO Adapter software

• Third-Party Documentation


Preface | ix

Typographical Conventions

The following typographical conventions are used in this manual.

Table 1 General Typographical Conventions

Convention Use

ENV_NAME

TIBCO_HOME

TIBCO products are installed into an installation environment. A productinstalled into an installation environment does not access components in otherinstallation environments. Incompatible products and multiple instances of thesame product must be installed into different installation environments.

An installation environment consists of the following properties:

• Name Identifies the installation environment. This name is referenced indocumentation as ENV_NAME. On Microsoft Windows, the name isappended to the name of Windows services created by the installer and is acomponent of the path to the product shortcut in the Windows Start > AllPrograms menu.

• Path The folder into which the product is installed. This folder is referencedin documentation as TIBCO_HOME. The value of TIBCO_HOME depends onthe operating system. For example, on Windows systems, the default value isC:\tibco.

code font Code font identifies commands, code examples, filenames, pathnames, andoutput displayed in a command window. For example:

Use MyCommand to start the foo process.

bold code

font

Bold code font is used in the following ways:

• In procedures, to indicate what a user types. For example: Type admin.

• In large code samples, to indicate the parts of the sample that are ofparticular interest.

• In command syntax, to indicate the default parameter for a command. Forexample, if no parameter is specified, MyCommand is enabled:MyCommand [enable | disable]


x | Typographical Conventions

italic font Italic font is used in the following ways:

• To indicate a document title. For example: See TIBCO ActiveMatrixBusinessWorks Concepts.

• To introduce new terms For example: A portal page may contain severalportlets. Portlets are mini-applications that run in a portal.

• To indicate a variable in a command or code syntax that you must replace.For example: MyCommand pathname

Keycombinations

Key name separated by a plus sign indicate keys pressed simultaneously. Forexample: Ctrl+C.

Key names separated by a comma and space indicate keys pressed one after theother. For example: Esc, Ctrl+Q.

The note icon indicates information that is of special interest or importance, forexample, an additional action required only in certain circumstances.

The tip icon indicates an idea that could be useful, for example, a way to applythe information provided in the current section to achieve a specific result.

The warning icon indicates the potential for a damaging situation, for example,data loss or corruption if certain steps are taken or not taken.

Table 1 General Typographical Conventions (Cont’d)

Convention Use


Preface | xi

Connecting with TIBCO Resources

How to Join TIBCOmmunityTIBCOmmunity is an online destination for TIBCO customers, partners, andresident experts. It is a place to share and access the collective experience of theTIBCO community. TIBCOmmunity offers forums, blogs, and access to a varietyof resources. To register, go to http://www.tibcommunity.com.

How to Access TIBCO DocumentationYou can access TIBCO documentation here:

http://docs.tibco.com

How to Contact TIBCO SupportFor comments or problems with this manual or the software it addresses, contactTIBCO Support as follows:

• For an overview of TIBCO Support, and information about getting startedwith TIBCO Support, visit this site:

http://www.tibco.com/services/support

• If you already have a valid maintenance or support contract, visit this site:

https://support.tibco.com

Entry to this site requires a user name and password. If you do not have a username, you can request one.


http://www.tibcommunity.com

http://docs.tibco.com

http://www.tibco.com/services/support

https://support.tibco.com

xii | Connecting with TIBCO Resources


| 1

Installing TIBCO ActiveMatrixBusinessWorks Plug-in for sFTP

This document explains how to install TIBCO ActiveMatrix BusinessWorksTM

Plug-in for sFTP on Microsoft Windows and UNIX systems.

Topics

• Installation Requirements, page 2

• Required and Optional TIBCO Products, page 3

• Installation, page 5

• Installing in GUI Mode, page 7

• Installing in Console Mode, page 9

• Installing in Silent Mode, page 10

• Post Installation Tasks, page 11


2 | Installing TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP

Installation Requirements

Before you run the installer on your Windows or Linux system, ensure that youlog in with the appropriate account, and ensure your system meets the hardwareand software requirements.

Installation Account RequirementsTo install on Microsoft Windows or on UNIX, you must have the appropriateprivileges. The privileges differ for different platforms.

• Microsoft Windows Only users with administrator privileges can install theTIBCO BusinessWorks Plug-in for sFTP. If you do not have administratorprivileges, the installer exits. To install the product on a network drive, ensurethat the account used for installation has the permission to access the networkdrive.

• UNIX Any type of user—regular (non-root) user and super-user (root)—caninstall TIBCO BusinessWorks plug-in for sFTP. On UNIX platforms, use thesame installer account to install all TIBCO products.

A window environment such as CDE (that is, X Windows) is required to runthe installer in the GUI mode. It is not required for a console installation.


Required and Optional TIBCO Products | 3

Required and Optional TIBCO Products

Depending on the tasks to perform, you must install one or more other TIBCOproducts. Table 2 describes the required and optional products and their purpose.

Table 2 Required and Optional TIBCO Products

Software Description

TIBCO Software

The following software products are distributed and installed separately.

See the readme file for the supported versions.

TIBCO Rendezvous Required. TIBCO Rendezvous must be installed beforeinstalling TIBCO Runtime Agent.

TIBCO Runtime Agent Required. TIBCO Runtime Agent supplies a number of TIBCOand third-party libraries used by TIBCO ActiveMatrixBusinessWorks and other TIBCO products both at design-timeand runtime. This includes, for example, the TIBCORendezvous software.You must install TIBCO Runtime Agent on each machine thathosts a TIBCO ActiveMatrix BusinessWorks process engine.Install TIBCO Runtime Agent before you install TIBCOActiveMatrix BusinessWorks.

TIBCO Designer Required. TIBCO Designer is an easy to use graphical userinterface for design-time configuration of TIBCO ActiveMatrixBusinessWorks.

TIBCO Designer is installed as a part of the TIBCO RuntimeAgent installation.

TIBCO ActiveMatrixBusinessWorks

Required. TIBCO ActiveMatrix BusinessWorks supports yourintegration project throughout the project lifecycle. It includes acommon graphical user interface for adapter configuration,process design, and deployment. User administration,component management, and process monitoring are availablethrough a web browser based GUI.



TIBCO Administrator Required. TIBCO Administrator is available in two editions,Repository Edition and Enterprise Edition. The EnterpriseEdition is required for TIBCO ActiveMatrix BusinessWorks.Administrator includes the following modules:

• User Management: Managing authentication, roles andusers, that is, connecting roles (groups) and users to accesscontrol lists (ACLs). This includes security for deployedapplications at runtime.

• Resource Management: Monitoring machines and allrunning applications in a TIBCO administration domain.Alerts can be created, for example, to notify anadministrator if the number of processes or disk usageexceeds a certain number.

• Application Management: Uploading of Enterprise Archive(EAR) files, creation, configuration, deployment, andmonitoring of applications. This console is also used to startand stop applications.

TIBCO Administrator is available as a separate installation andcan be installed after installing TIBCO ActiveMatrixBusinessWorks.

Software Description


Installation | 5

Installation

Install TIBCO products with TIBCO Universal Installer. The installer runs onmultiple platforms. You can run the installer in the:

• GUI mode

• Console mode

• Silent mode

Preparing for InstallationBefore you start with the installation, make sure your system meets allprerequisites, decide on the installation environment name and folder, anddownload and extract the installation package. Installation environment(TIBCO_HOME) is the top-level installation directory for TIBCO products.Installation environments isolate product installations; a product installed into aninstallation environment does not access components in other environments.

An installation environment consists of a name and a folder.

• The name identifies the environment, and is appended to the name of theWindows services created by the installer. In the Windows Start > AllPrograms menu, the name is a component of the path to the product.

• The folder contains the installed software. When installing, you can chooseeither a new installation environment to create a new folder or use an existinginstallation environment.

If a previous installation of a TIBCO product did not use the TIBCO UniversalInstaller, then the TIBCO Universal Installer does not detect the folder those olderproducts used as an installation environment folder.

If you want to use the existing location as the installation folder, create a newinstallation environment and select the folder where the other products exist.

Procedure

Make sure your environment meets all requirements. See InstallationRequirements, page 2 for details.

1. Decide on the installation environment (TIBCO_HOME) you want to use. Selectan installation environment on which TIBCO ActiveMatrix BusinessWorks isalready installed. During the installation, the installer will prompt you for aname and a folder.



2. Stop all processes that are using Java from TIBCO_HOME. Processes mightinclude the TIBCO Administrator server, TIBCO Host instances, and nodes, orthe TIBCO ActiveMatrix BusinessWorks processes.

3. Open the physical media or download the installer and extract the archive fileto a temporary directory.

4. Extract the TIBCO ActiveMatrix BusinessWorks Plug-in for the sFTP archivefile to a temporary directory.

5. Navigate to the temporary directory.

6. Continue the installation process based on the following modes you selected:

— Installing in GUI Mode

— Installing in Console Mode

— Installing in Silent Mode


Installing in GUI Mode | 7

Installing in GUI Mode

In the GUI mode, the installer prompts you for information about the installationenvironment, and allows other customizations. When you invoke the installer bydouble-clicking the icon, the GUI mode is used.

Procedure

To install TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP in the GUI mode:

1. Run TIBCOUniversalInstaller.exe. You can do so in one of the followingways:

— Double-click the installer icon.

— On the command prompt, provide the absolute path of the installer filewithout specifying any options. The installer defaults to the GUI mode.

2. On the Welcome screen, click Next .

3. Read the License Agreement, select the I Accept The Terms of The LicenseAgreement, and click Next.

4. Select a new installation environment (TIBCO_HOME) or an existinginstallation environment (recommended) and click Next.

Option Procedure

Create a newTIBCO_HOME

Specify properties:

• Directory The directory into which theproduct is installed. The directory cannotbe the same as the directory of an existinginstallation environment.

Note: The directory path cannot containspecial characters such as "*", "#", "?",">","<", "%", "&", "$", "`" or "|".

• Name Identifies the installationenvironment.

Note: The name cannot contain specialcharacters such as "*", "?", ">", "<", ":", "|","/", "\", or quotes (").

Use an existingTIBCO_HOME

Select an installation environment from thedrop-down list.



5. Select a typical or custom installation.

— Typical - Click Next to perform Typical installation, which includes bothRuntime and Documentation.

— Custom - Click Customize Installation to clear one of the components andclick Next. If you do not select a component, it is not installed.

6. Verify the list of products selected for installation in the Pre-Install Summaryscreen and click Install.

7. Review the Post-Install Summary, click Finish to complete the installationprocess, and close the installer window.


Installing in Console Mode | 9

Installing in Console Mode

The Console mode enables you to run the installer from the command prompt orterminal window. This is useful if your machine does not have a Windowsenvironment. The installer prompts you for values. Type the following at thecommand prompt:

TIBCOUniversalInstaller.exe -console

When running in the console mode, you can move through the installationprocess as described next:

Enter Key = Moves forward in the installer2 = Goes back to previous screen3 = Cancels the Wizard and exits the installation or uninstallation4 = Redisplays the current screen



Installing in Silent Mode

Run the installer without user input by pointing the installer to a response file.You can also edit the pre-configured response file and specify the TIBCO_HOMElocation.

In the silent mode, the installer does not prompt for input during the installationbut reads the inputs from a response file. By default, the installer uses theTIBCOUniversalInstaller.silent file, which is included in the directory thatcontains the universal installer. You must specify the TIBCO_HOME location inthe response file.

Procedure

1. Make a copy of the TIBCOUniversalInstaller.silent file.

It is recommended to copy the file to a different name and edit that file for thesilent install.

2. Using a text editor, open the copied file and update the installation locationand features to install.

3. Run the silent installer.

— WindowsTIBCOUniversalInstaller.cmd -silent

[-V responseFile="myfilename.silent" ]

— UNIXTIBCOUniversalInstaller.bin -silent

[-V responseFile='myfilename.silent']

If you do not specify a response file, the installer uses theTIBCOUniversalInstaller.silent file you just edited.


Post Installation Tasks | 11

Post Installation Tasks

After completing the installation, if required, view the installer log files. You canalso uninstall TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP.

Troubleshooting InstallationIf you encounter problems with the installation:

• Ensure your system meets all prerequisites.

• Check the installer log file for potential problems.

The installer log file,tibco_universal_installer.timestamp.username_install.log is written tothe .TIBCO/install_timestamp folder in the user's home directory.

The installer log file captures the following information:

• Installation home details such as the user that invoked the installer, hostname,Java home in the installation home, operating system details, and so on.

• List of assemblies installed.

• Information related to the Ant scripts executed by the installer.

To change the location of the installer log file, specify the option -V

logFile="myLogFile", when you run the installer.



Uninstalling TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP

You can uninstall TIBCO ActiveMatrix BusinessWorks Plug-in for sFTP byrunning the Universal Installer. The installation manager enables you to uninstallall products in the TIBCO_HOME folder or select the products to uninstall.

Procedure

To uninstall:

1. Run the uninstaller.

2. On TIBCO Installation Manager, select Uninstall Products from a TIBCOHome Location, click Next, and on the Welcome screen click Next.

3. Select Custom Uninstall (select the products to be product) and click Next.

4. Under Products Available for Uninstall, select the product relatedcheckboxes and click Next.

5. Review the products and click Uninstall.

6. When prompted about the clean up of the /tools directory, click Yes, clean itup.

7. Click Finish to exit the uninstall wizard.

8. Optional: In the TIBCO_HOME directory, delete the directories correspondingto the software you uninstalled.

Platform Procedure

Windows Uninstall from the UI or from the directory.

• Click Start > Program Files > TIBCO_HOME >Uninstall.

• In TIBCO_HOME /tools/universal_installer/,run TIBCOUniversalInstaller.

UNIX Navigate to TIBCO_HOME/_uninstall and rununiversal_uninstall.bin.



| 13

Index

C

changes from the previous release vicustomer support xi

I

Installing 7Versions with Higher Version Numbers 7

Installing in Console Mode 9Installing in GUI Mode 7Installing in Silent Mode 10

P

Post Installation Tasks 11

S

support, contacting xi

T

technical support xiTIBCO_HOME ixTroubleshooting Installation 11

Documents

TIBCO ActiveMatrix BusinessWorks™ Plug-in for sFTP...code font Code font identifies commands, code examples, filenames, pathnames, and output displayed in a command window. For example: