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Thursday April 25, 2013 OPENING SESSION & RECEPTION Sponsored by the Law Foundation of British Columbia TUSCANY ROOM 17:00 Registration & Refreshments 18:00 – 18:15 Welcome Address Dr. Melina Buckley, Chair, CBA Access to Justice Committee

Tamara Hunter, Chair, Law Foundation of British Columbia 18:15 – 20:15 Reality Check - Experiencing Everyday Justice

Join us for a stimulating and informative simulation and discussion of the barriers people encounter in accessing justice. Facilitators: Heather Block, Director of Strategic Initiatives, United Way Winnipeg Hillary Gair, Community Involvement Manager, United Way Winnipeg Jamie Maclaren, Executive Director, Access Pro Bono B.C. Closing Remarks: The Honourable Chief Judge Thomas Crabtree, Provincial Court of British Columbia

20:15 Opening Cocktail Reception

Friday April 26, 2013 8:00 – 9:00 Registration & Breakfast HARBOURSIDE BALLROOM FOYER 9:00 – 10:45 PLENARY

Sponsored by CBA Access to Justice Committee BALLROOM II/III Dark Sky/Blue Sky – A Multi-Media Presentation What is the national picture of gaps in access to justice? What do Canadians want from the justice system? This multi-media presentation will feature verbal accounts, video clips and images on these topics and provide graphic evidence of the gap between the dark sky of today and the blue sky potential of tomorrow. Advancing Inclusivity in Obtaining Equal Justice We all agree that the justice system should be putting people first and involving the public in reform but building a fully inclusive justice system is a challenge. We will hear two perspectives, one personal and one conceptual, on advancing inclusivity to obtain equal justice. The Knowledge Foundation – What we know and don’t know about access to justice There has been an explosion of legal needs research and empirical evaluations of justice system initiatives over the past decade. This presentation will provide a fast-paced tour of this knowledge foundation and identify gaps in this critical information base. Dr. Melina Buckley, Chair, CBA National Access to Justice Committee Maria Campbell, Métis Elder, Trudeau Foundation Visiting Scholar, Ottawa Amanda Dodge, Supervising Lawyer, CLASSIC, Saskatoon Dr. Patricia Hughes, Executive Director, Law Commission of Ontario

10:45 – 11:00 Health Break Sponsored by Actus Law Droit 11:00 – 12:30 PARALLEL WORKSHOPS A See “Parallel Workshop Program” for room and session information

A.1 Access to Justice Metrics A.2 Next Generation Approaches to Public Legal Education and Information: Engaging the Legal Professions

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A.3 Measuring the Costs of an Inaccessible Justice System and Benefits of Inclusive, Equal Justice A.4 Bridging Distances: Recent Developments in Administrative Justice Delivery A.5 Access to Legal Services: Using Technology, Social Media and Online Tools to Increase Access

12:30 – 14:00 LUNCH & DEBATE

Debate Question: Should there be a national “justice care” system in Canada? BALLROOM II/III Affirmative: Dr. Alex Himelfarb, Director, The Glendon School of Public and International Affairs, former Clerk of the Privy Council and Secretary to the Cabinet Negative: Sharon Matthews, Q.C., Camp Fiorante Matthews Mogerman, Vancouver

14:00 - 15:30 PLENARY Sponsored by DAS Canada BALLROOM II/III

Building Blocks for Equal Justice This session features interviews with innovators and knowledge leaders from Canada and abroad about breakthrough programs, strategies and approaches. What are the most promising directions for reform? Who is benefiting from the changes? Moderator: Patricia Graham, Vice-President, Digital at Pacific Newspaper Group, Former Editor-in-Chief at The Vancouver Sun Dr. Ab Currie, Department of Justice Canada/Canadian Forum on Civil Justice Allan Fineblit, Q.C., Member, Steering Committee, CBA Canadian Legal Futures Initiative Karen Hudson, Q.C., Executive Director, Nova Scotia Legal Aid Commission Sarah McCoubrey, Executive Director, Ontario Justice Education Network Richard Zorza, Self-Represented Litigants Network, Washington, D.C

15:30 – 15:45 Health Break 15:45 – 17:15 PARALLEL WORKSHOPS B See “Parallel Workshop Program” for room and session information

B.1 National Legal Aid Standards: Coverage, Eligibility, Quality B.2 Innovations in Legal Aid Service Delivery I B.3 Reorienting Legal Practices to Increase Access B.4 Simplification or Re-engineering: Defining the Role of the Courts in Ensuring Access B.5 Building an Early Resolution Services Sector

17:30 – 18:30 FUNDING THE JUSTICE SYSTEM: Getting Beyond the Rhetoric

BALLROOM II/III Money is the elephant in the room when we are talking about access to justice, especially in tough economic times. The government, law foundations and the profession are all custodians of the public interest with different perspectives on this issue. Join us in an informal dialogue that sets aside the tired rhetoric and works toward a shared, principled framework for funding the justice system. Light refreshments will be served. Moderator: Allan Seckel, Q.C., Chief Executive Officer, British Columbia Medical Association

Elizabeth Goldberg, Chief Executive Officer, Law Foundation of Ontario Steven Grumm, Director, ABA Resource Center for Access to Justice Initiatives, Chicago

Saturday April 27, 2013 8:00 – 9:00 Registration & Breakfast Sponsored by The Law Society of British Columbia HARBOURSIDE BALLROOM FOYER

9:00 – 10:30 PLENARY Sponsored by British Columbia Law Foundation/Legal Services Society Research Fund BALLROOM II/III

Building Capacity and Creating an Environment for Innovation Justice system reform is challenging. What conditions assist in creating an environment for innovation and sustained change efforts? What do justice system actors need to know in order to integrate reforms into their practices/programs? Leading

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international experts on justice innovation will motivate us by posing questions and providing concrete examples of successful change strategies. Moderator: The Honourable Marion Boyd, Appointed Lay Bencher, Law Society of Upper Canada and former Attorney General of Ontario Geoff Mulherin, Director, Law and Justice Foundation of New South Wales, Australia Sam Muller, Director, The Hague Institute for the Internationalisation of Law

10:30 – 10:45 Health Break 10:45 – 12:15 PARALLEL WORKSHOPS C See “Parallel Workshop Program” for room and session information

C.1 Innovations in Legal Aid Service Delivery II: Inclusivity in Policy Development, Program Design, Service Delivery and Evaluation

C.2 Moving Beyond Wise Words: A Focused Strategy for Increased Access in Family Law Matters C.3 Measuring Effectiveness of Access to Justice Initiatives C.4 Beyond the Numbers: Fostering High Quality Pro Bono C.5 Law Students, Law Schools and Legal Education: An Underutilized Resource for Increasing Access? C.6 The Ethics of Access to Justice Reform: Framing the Challenges

12:15 – 13:30 LUNCH & KEYNOTE ADDRESS

Sponsored by Canadian Bar Association British Columbia Branch BALLROOM II/III Keynote Speaker: Mr. Justice Thomas Cromwell, Supreme Court of Canada Introduction: Kerry Simmons, President of CBABC Thank you: The Honourable Lance Finch, Chief Justice of British Columbia

13:30 – 15:00 PARALLEL WORKSHOPS D See “Parallel Workshop Program” for room and session information

D.1 Tension at the Border: Pro Bono and Legal Aid D.2 Taking Assistance to Unrepresented/Self-Represented Litigants to the Next Level D.3 Toward a National Access to Justice Research Strategy D.4 Whither the right to counsel? D.5 Building Access to Justice Communities

15:00 – 15:15 Health Break 15:15 – 16:30 PLENARY

Sponsored by the Law Society of Upper Canada BALLROOM II/III Justice System Change: Why is it so hard? It has been 17 years since the CBA released its Systems of Civil Justice Task Force Report and countless other reports have followed it. Why isn’t the justice reform agenda more advanced? How does each of the stakeholders in the system contribute to promoting or stalling the reform agenda? How can we break out of our institutional roles to achieve our shared goal of making the justice system more accessible? This highly interactive session will take a creative approach to exploring these questions. Introduction: Thomas G. Conway, Treasurer, Law Society of Upper Canada Facilitator: Colleen Cattell, Q.C., Fitzpatrick Mediation

16:30 – 17:00 CLOSING OBSERVATIONS & NEXT STEPS – Moving Forward and Measuring Up BALLROOM II/III Dr. Melina Buckley, Sarah Lugtig, and John Sims, Q.C., Summit Co-Chairs, CBA Access to Justice Committee Robert Brun, Q.C., President, Canadian Bar Association

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Workshops A: Friday April 26, 11:00 – 12:30 A.1 | Access to Justice Metrics PORT OF VANCOUVER Progress in achieving equal access to justice is hampered by the absence of shared measurable indicators of success. Yet, we have shied away from “scorecards” and “indices” in the justice system. Metrics should be informed both by systemic goals and by a close understanding of community needs. Learn about recent initiatives to develop access to justice indicators and share your views on how to develop a robust framework of measurement to guide innovation. Moderator: Dr. Melina Buckley, Chair, CBA National Access to Justice Committee Amanda Dodge, Supervising Lawyer, CLASSIC, Saskatoon Dr. Patricia Hughes, Executive Director, Law Commission of Ontario Grant Marchand, Manager, Judicial Resource Analysis and Management Information Systems, BC Provincial Court Jin Ho Verdonschot, Justice Sector Advisor, The Hague Institute for the Internationalisation of Law A.2 | Next Generation Approaches to Public Legal Education and Information (PLEI): Engaging the Legal Profession PORT OF SINGAPORE Does providing the public with information and education about the law help you serve your clients? How can you be part of making PLEI work better? This workshop is designed to provide participants with some knowledge about PLEI and to actively engage in discussion about whether PLEI can be a tool to support client service. Participants will learn and engage in discussion about how their participation can improve the development and delivery of PLEI to make it a more effective client service support. Moderator: Johanne Blenkin, Chief Executive Officer, Courthouse Libraries BC, Vancouver Sherry MacLennan, Director, Public Legal Information & Applications, Legal Services Society, Vancouver Hubert David, Head, Partnerships and Innovation, Educaloi, Montréal Drew Jackson, Director of Client Services, Courthouse Libraries BC, Vancouver A.3 | Measuring the Costs of an Inaccessible Justice System and the Benefits of Inclusive, Equal Justice PORT OF SAN FRANCISCO The justice system has an underdeveloped capacity for data collection and analysis – especially when compared to the health and education sectors. A great deal of work is being done in other jurisdictions, by international organizations and more recently in Canada to address this barrier. This workshop will explore current initiatives to rectify this situation, the challenges and the potential of this work to foster greater access to justice. Moderator: Professor Trevor Farrow, Canadian Forum on Civil Justice Dr. Yvon Dandurand, Criminologist, University of the Fraser Valley Professor Les Jacobs, Canadian Forum on Civil Justice Nye Thomas, Director General, Policy and Strategic Research, Legal Aid Ontario

A.4 | Bridging Distances: Recent Developments in Administrative Justice Delivery PORT OF NEW YORK Administrative tribunals have been exploring bold innovative ways to deliver administrative justice and there are lessons that can be shared with the civil justice system. The workshop will focus on two recent initiatives aimed at improving access to justice with an emphasis on the unrepresented (online dispute resolution and active e-adjudication) and the possible impact on parties, adjudicators and lawyers. Ian R. Mackenzie, Mackenzie Dispute Resolution Services, Ottawa Darin Thompson, Legal Counsel, British Columbia Ministry of Justice A.5 | Access to Legal Services: Using Technology, Social Media and Online Tools to Increase Access PORT OF HONG KONG People with legal problems have expectations that are often not met by our justice system. One way to address the expectations gap is through better, more affordable, and earlier access to legal services. The National Action Committee on Access to Justice in Civil and Family Matters released a working group report last year that offered a number of recommendations to address these issues. This workshop will provide an overview of why it is important to focus on people rather than institutions in access to justice work, promising strategies to close the justice gap, and how technology is being used to get better access to needed legal services and better outcomes for people facing legal problems. Moderator: Mark Benton, Q.C., Executive Director, Legal Services Society, Vancouver Jeff Hirsch, Thompson, Dorfman, Sweatman LLP, Winnipeg John Simpson, Manager, Community and Publishing Services, Legal Services Society, Vancouver

Workshops B: Friday April 26, 15:45-17:15 B.1 | National Legal Aid Standards: Coverage, Eligibility, Quality PORT OF VANCOUVER Legal aid is recognized as an essential public service, but it is not respected as a right or entitlement in the Canadian justice system. The availability of legal aid varies dramatically across Canada, challenging the very notion of it being an essential service. How can we counter the reality of rationed justice and develop a consensus on the principles of coverage, eligibility and quality of service to guide policy decision-making? Is there a role for national standards in this conversation? Moderator: Sheila Cameron, Q.C., Actus Law Droit, Moncton Dr. Melina Buckley, Chair, CBA National Access to Justice Committee Mary Eberts, Counsel, Hensel Barristers Toronto; Sallows Chair in Human Rights, University of Saskatchewan, 2011-2012 Nye Thomas, Director General, Policy and Strategic Research, Legal Aid Ontario B.2 | Innovations in Legal Aid Service Delivery I PORT OF SINGAPORE New thinking about legal needs and innovative service delivery models have challenged many traditional assumptions about the legal needs

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covered by legal aid programs and the means used to provide those services. At the same time, the age of fiscal austerity dampens the ability to innovate. Join in a roundtable discussion on promising recent and upcoming developments in legal aid service delivery. Moderator: Patricia Hebert, Gordon Zwaenepoel, Edmonton Amanda Dodge, Supervising Lawyer, CLASSIC, Saskatoon Craig Goebel, Chief Executive Officer, Legal Aid Saskatchewan Deanne Friesen, Director, Edmonton Legal Services Centre, Legal Aid Alberta Karen Hudson, Q.C., Executive Director, Nova Scotia Legal Aid Commission Robert Ward, Chief Executive Officer, Legal Aid Ontario B.3 | Reorienting Legal Practices to Increase Access PORT OF SAN FRANCISCO What steps can the private bar and legal regulators take to reorient legal practice to increase access? Is there a connection between increasing accessibility and enjoyment of the practice of law? Learn about recent developments and join the conversation on some of the tough issues. Topics will include: alternative business structures, unbundling legal services, legal services insurance, the growing role of paralegals and other legal paraprofessionals and team approaches to service delivery. Moderator: John Sims, Q.C., Vice-Chair, CBA National Access to Justice Committee Susan V. R. Billington, Q.C., Policy and Program Counsel, Law Society of Alberta Barbara Haynes, Chief Executive Officer, DAS Canada Andrew Pilliar, Doctoral candidate, Faculty of Law, University of British Columbia Art Vertlieb, Q.C., President, BC Law Society Professor David Wiseman, Faculty of Law, University of Ottawa B.4 | Simplification or Re-Engineering: Defining the Role of the Courts in Ensuring Access PORT OF NEW YORK The National Action Committee on Access to Justice in Civil and Family Matters released a working group report last year on court process simplification in the focus of increasing access to justice. Some commentators have spoken in stronger terms about the need for more fundamental change in "re-engineering" court processes or "de-centering" courts within the justice system. Come and be part of a facilitated conversation about new roles for judges, judicial officers and court personnel. Moderators: The Honourable Elizabeth Corte, Chief Judge, Cour de Québec Professor Trevor Farrow, Canadian Forum on Civil Justice The Honourable Joanne Challenger, Provincial Court of British Columbia The Honourable Robert Pidgeon, Senior Associate Chief Justice of the Superior Court of Québec B.5 | Building an Early Resolution Services Sector PORT OF HONG KONG The National Action Committee on Access to Justice in Civil and Family Matters recently released a working group report calling for all stakeholders to work together to build an “Early Resolution Services Sector” to enable the justice system to respond effectively and with minimal delay to the legal problems arising in people’s everyday lives. Come and join in a discussion about this promising approach and begin to tackle the issues involved in overcoming the current fragmented organization of prevention, triage and referral services.

Moderator: Rick Craig, Executive Director, Justice Education Society, Vancouver Dr. Ab Currie, Department of Justice Canada/Canadian Forum on Civil Justice Gillian Marriott, Q.C., Executive Director, Pro Bono Alberta Sarah McCoubrey, Executive Director, Ontario Justice Education Network

Workshops C: Saturday April 27, 10:45-12:15 C.1 | Innovations in Legal Aid Service Delivery II – Inclusivity in Policy Development, Program Design, Service Delivery and Evaluation PORT OF VANCOUVER The involvement of those who are affected by law is crucial to assessing whether law and legal mechanisms contribute to obtaining equal justice, whether referring to ethno-cultural groups, Aboriginality, gender, disabilities, levels of literacy or geographic residence. What processes of inclusion are currently employed and how can we work together to increase capacity and improve outcomes? Moderator: Dr. Patricia Hughes, Executive Director, Law Commission of Ontario Natalie Drolet, Lawyer, Connecting Ottawa Project Ryan Fritsch, Mental Health Policy Counsel, Legal Aid Ontario Deb A. Miller, Senior Counsel, Family Law Office, Legal Aid Alberta Dawn Nelson, EPOP Litigation Team Lead, Family Law Office, Legal Aid Alberta Pamela Shields, Aboriginal Services Program Manager, Legal Services Society, Vancouver C.2 | Moving Beyond Wise Words: A Focused Strategy for Increased Access in Family Law Matters PORT OF SINGAPORE Canadians do not have adequate access to family justice, and we are increasingly aware of the individual and social costs flowing from this phenomenon. The National Action Committee on Access to Justice in Civil and Family Matters recently released a working group report calling for fundamental reform in this area. The Report notes that we know what to do and that our efforts should be on bridging the “implementation gap.” Join us in a conversation about how to move beyond “wise words” to effect substantive change. Moderator: Jerry McHale, Q.C., Lam Chair in Law and Public Policy, University of Victoria John Paul Boyd, Aaron Gordon Daykin Nordlinger LLP, Vancouver Mr. Justice Barry Tobin, Ontario Court of Justice C.3 | Measuring Effectiveness of Access to Justice Initiatives PORT OF SAN FRANCISCO High quality policy-making and program design and evaluation require evidence-based decision-making. The justice system has very limited ability to carry out evidence-based research. Problems include a lack of a shared definition of basic concepts, including “effectiveness” and underdeveloped research strategies and methodologies. Come and learn about initiatives that are underway to fill these knowledge gaps and about how you can contribute to progress on this front. Moderator: Geoff Mulherin, Director, Law and Justice Foundation, New South Wales Sue Brown, Evaluations and Policy Coordinator, Strategic Planning and Policy, Legal Services Society, Vancouver

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Professor Les Jacobs, Canadian Forum on Civil Justice Julie Mathews, Executive Director, Community Legal Education Ontario Tim Roberts, Focus Consultants, Victoria C.4 | Beyond the Numbers - Fostering High Quality Pro Bono PORT OF NEW YORK Pro bono organizations across Canada have worked diligently with lawyers and legal organizations to improve accessibility. The ever-growing pressure of unmet legal need sometimes means that we fall into the trap of believing any assistance is better than no assistance, a type of “McJustice.” What steps can we take working together to ensure high quality pro bono? Topics will include practice skills lawyers require to meet the needs of clients with multiple legal and non-legal problems. Moderator: Gillian Marriott, Q.C., Executive Director, Pro Bono Law Alberta Jamie Maclaren, Executive Director, AccessProBono B.C. Ola Malik, CBA-Alberta Access to Justice Committee Michèle Moreau, Executive Director, Pro Bono Quebec C.5 | Law Students, Law Schools and Legal Education – An Underutilized Resource for Increasing Access? PORT OF HONG KONG Law schools and especially law school clinics have made an important contribution to increasing access over the past few decades. What are the current best practices and where do we need to go to meet unmet needs? Do law schools have any obligation to promote access to justice? Topics will include: clinical legal education, clinic-based empirical research, non-clinical and pro bono opportunities, and law school curricula. Moderator: Professor David Wiseman, Faculty of Law, University of Ottawa Lindsey Cybulskie, CLASSIC, Saskatoon Professor Doug Ferguson, President, Association for Canadian Clinical Legal Education Nikki Gershbain, Executive Director, Pro Bono Students Canada, Toronto Neil Gold, Professor Emeritus, University of Windsor Faculty of Law Brea Lowenberger, President, Association of Canadian Clinical Legal Education Students C.6 | The Ethics of Access to Justice Reform: Framing the Challenges PORT OF MACAU Representatives of the Canadian Association for Legal Ethics will address some of the larger structural variables that have an impact on access to justice. Topics will include: the structural determinants of access to justice, the recent American debate on the adoption of Alternative Business Structures, the role of law schools and an analysis of the impact of legal regulation on access to justice. Moderator: Professor Richard Devlin, Schulich School of Law, Dalhousie University Professor Brent Cotter, Faculty of Law, University of Saskatchewan Professor Bruce Elman, Faculty of Law, University of Windsor Professor Jasminka Kaladjdzic, Faculty of Law, University of Windsor Noel Semple, Post-Doctoral Fellow, Faculty of Law, University of Toronto

Workshops D: Saturday April 27, 13:30 – 15:00 D.1 | Tension Between Pro Bono and Legal Aid PORT OF VANCOUVER Legal aid and pro bono are our two main approaches to addressing the need for legal services of poor people and those with modest means. There are many unanswered questions about the relationship between pro bono and legal aid and the sustainability of the current system, which relies to a greater and greater extent on the volunteer efforts of lawyers. Join the conversation as we address the thorny policy, practical and professional issues aimed at easing the tension in this important relationship. Moderator: Sarah Lugtig, Legal Help Centre of Winnipeg Kelly-Ann Fenney, Director, Projects and Initiatives, Legal Aid Alberta Bill Maclagan, Chair, Law Society of BC Access to Justice Committee Gillian Marriott, Q.C., Executive Director, Pro Bono Law Alberta D.2 | Taking Assistance to Unrepresented/Self-Represented Litigants to the Next Level PORT OF SINGAPORE The dramatic explosion of unrepresented/self-represented litigants in the courtroom is often portrayed as one of our greatest access challenges, calling into question the role of the courts, judges, court administrators and personnel and the bar. We are at a crossroads with adaptation at the edges but an uneven commitment to more substantive change. Join in a provocative conversation about what needs to be done and be inspired by findings from a major study of the experience of those with the lived experience of self-representation. Moderator: The Honourable Colleen Suche, Manitoba Court of Queen’s Bench Dan Vandersluis, Regional Manager, Family Justice Services Division, BC Ministry of Justice Richard Zorza, Self-Represented Litigants Network, Washington, D.C. D.3 | Toward a National A2J Research Strategy PORT OF SAN FRANCISCO Access to justice research is growing across Canada with the Canadian Forum for Civil Justice, law schools, law foundations, governments, law commissions, law societies, public policy groups and others all making important contributions. We lack effective mechanisms to ensure that scarce resources are invested wisely and to ensure maximum collaboration to share information and minimize duplication. Join this roundtable discussion on the possibility and potential of a national research agenda and strategy. Moderator: Wayne Robertson, Q.C., Executive Director, Law Foundation of British Columbia Professor Trevor Farrow, Canadian Forum on Civil Justice Jerry McHale, Q.C., Lam Chair in Law and Public Policy, University of Victoria Geoff Mulherin, Director, Law and Justice Foundation of New South Wales, Australia Rénald Rémillard, Directeur général, Fédération des associations de juristes d’expression française de common law D.4 | Whither the right to counsel? PORT OF NEW YORK The Supreme Court of Canada recognized a limited right to counsel in civil matters in 1999. Many individuals and organizations have undertaken

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strategies to broaden the scope of this legal recognition over the past 14 years without any major success. The right to counsel movement in the US has grown exponentially during this same period with a greater, although still limited, degree of success. Join this session to learn about what is going on and to formulate a more comprehensive strategy. Moderator: JJ Camp, Q.C., Camp Fiorante Matthews Mogerman, Vancouver Sheila Cameron, Q.C., Actus Law Droit, Moncton Mary Eberts, Counsel, Hensel Barristers Toronto; Sallows Chair in Human Rights, University of Saskatchewan, 2011-2012 Peter Edelmann, Barrister and Solicitor, Vancouver Frances Kelly, Barrister and Solicitor, Community Legal Assistance Society, Vancouver

D.5 | Building Access to Justice Communities PORT OF HONG KONG There is a general consensus that moving forward to increase access to justice requires greater levels of collaboration among all justice system stakeholders and members of the public. Access to justice commissions have been established in many jurisdictions in the United States as a structure for ongoing collaboration and to undertake joint reform activities. Join us for a conversation about what can be learned from our American colleagues and about recent initiatives on this front in Alberta. Moderator: Dr. Melina Buckley, Chair, CBA National Access to Justice Committee Steven Grumm, Director, ABA Resource Center for Access to Justice Initiatives, Chicago Dr. Mary Ellen Hodgins, President of Hodgins & Company Management Consultants Inc. Kurt Sandstrom, Q.C., Assistance Deputy Minister, Alberta Justice and Solicitor General

Legal Skills and Service Delivery Innovations A.2 | Next Generation Approaches to Public Legal Education and Information (PLEI): Engaging the Legal Profession B.2 | Innovations in Legal Aid Service Delivery I B.3 | Reorienting Legal Practices to Increase Access C.4 | Beyond the Numbers - Fostering High Quality Pro Bono C.6 | The Ethics of Access to Justice Reform: Framing the Challenges D.4 | Whither the right to counsel?

Program Design A.4 | Bridging Distances: Recent Developments in Administrative Justice Delivery B.2 | Innovations in Legal Aid Service Delivery I C.1 | Innovations in Legal Aid Service Delivery II – Inclusivity in Policy Development, Program Design, Service Delivery and Evaluation C.4 | Beyond the Numbers - Fostering High Quality Pro Bono C.5 | Law Students, Law Schools and Legal Education – An Underutilized Resource for Increasing Access? D.2 | Taking Assistance to Unrepresented/Self-Represented Litigants to the Next Level Policy Development A.1 | Access to Justice Metrics B.1 | National Legal Aid Standards: Coverage, Eligibility, Quality C.1 | Innovations in Legal Aid Service Delivery II – Inclusivity in Policy Development, Program Design, Service Delivery and Evaluation C.6 | The Ethics of Access to Justice Reform: Framing the Challenges D.1 | Tension Between Pro Bono and Legal Aid D.4 | Whither the right to counsel? D.5 | Building Access to Justice Communities

Access to Justice Research and Legal Education Sponsored by BCLF/LSS Research Fund A.3 | Measuring the Costs of an Inaccessible Justice System and the Benefits of Inclusive, Equal Justice C.3 | Measuring Effectiveness of Access to Justice Initiatives C.5 | Law Students, Law Schools and Legal Education – An Underutilized Resource for Increasing Access? D.3 | Toward a National A2J Research Strategy National Action Committee on Access to Justice in Civil and Family Matters Sponsored by Alberta Justice A.5 | Access to Legal Services: Using Technology, Social Media and Online Tools to Increase Access B.4 | Simplification or Re-Engineering: Defining the Role of the Courts in Ensuring Access B.5 | Building an Early Resolution Services Sector C.2 | Moving Beyond Wise Words: A Focused Strategy for Increased Access in Family Law Matters