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Three Weddings and a Funeral☺
Chris Brown Senior Project Manager for Viper360
17 years experience in IT Healthcare
Specialist in delivering large complex solutions
Delivered Northern Ireland ECR solution
3 Go Lives in June 2017, and this is the story……..!
The ReStart background
11 yearsinteroperability
experience
The ReStart background
1000+Healthcare interfaces
Existing Market Place
Interoperability Solution Gap
Early Adopters…..
• Development Partnerships
• Inexpensive (Budget Conscious) solutions
• Rapid deployment
• Evidence of a fast return on Investment
• All detailed in the individual contracts
Early Adopter Partnerships
The Brief…
• No data repositories
• Utilise the TIE
• Real time data retrieval
• High speed and high performance
The Issues …. • Ever changing requirements
• New sponsor users
• Changing technology needs
• Changing end user needs
• Changing Governance needs
…and no real pressure to go live
The ReStart Response
• Worked with the clients to deliver functionality
• Managed the contents of the development plans
• Gained more End User and Clinical User Engagement
• Educate the clients that “enough was enough” in terms of functionality
The Everlasting Issues... The Jump Start
• ‘Biting off more than they can chew’ at the start
• A lack of clinical sponsorship
• Though there’s a Vision, “what do you really need?”
• Information Governance involvement – Enough Said
• Internal resource availability
The 5 Absolutes ….
Deliver small phases but think the BIG solution
Have comparable programme experience – NHS/Clinical
Limited shareholders in the initial phase
Defined timescales and scope
Benefits realisation plan
The Targets
3 x Viper360®
Reference sites By 30th June
Mission Impossible
Our Objective – 3 Sites live before the end of June 2017
Lets do whatever we need to, to get them over the line..
Did we do it?...
Client 1 – Went Live 23rd June
Client 2 – Went Live 27th June
Client 3 – Went Live 29th June
Three Weddings….
They all had their
Big Day!!
The ‘Funeral☺’
Our poor Development Manager…
He had this recurring dream!!
Lessons Learnt• The client is always right, even
when they are wrong ☺
• Partnerships
• Relationships need to be protected
• More advice and direction for the clients project team• IG / Consent / Security /
Requirements / Engagement
Lessons Learnt• Earlier engagement with
clinical end users is paramount
• More safety ‘gates’ in the project management process
• More technical-to-technical resource contact required
Proved Success
All three sites have moved forward with funded Next Phases
Client 1 – delivery by 30th September
Client 2 – delivery by 30th October
Client 3 – delivery by February 2018
Rapid … Affordable … Flexible
Thank you. Any questions?