THIS SHORT PRESENTATION IS ABOUT

THE COUNCILS’ PROPOSAL TO TRANSFER THE MANAGEMENT

RESPONSIBILITY OF THERESOURCE CENTRES TO

SGTO

BACKGROUND INFORMATION

THE TFMC CURRENTLY PAYS FOR FOUR RESOURCE CENTRES IN SOUTHWARK, ONE OF WHICH IS MANAGED BY SGTO. THE OTHER THREE ARE MANAGED BY THE COUNCIL.

The Council managed RCs are staffed with 2 Tenant Training Officers who provide training & support to users

SGTO managed RC is staffed with the Centre Administrator and on a rota basis, the Community Development Officers

Currently, the Council managed RCs offer free photocopying, whereas SGTO is charging cost price copying with the view to start offering free photocopying shortly.

At present, there is no RC servicing tenants living in Bermondsey & Rotherhithe

Council managed RCs are equipped with computersphotocopiers, printers and internet access

SGTO managed RC is also equipped with IT infrastructures including Updated Training Software on all MS packages .We also have a growing Reference Library on housing, repairs, tenancy, fundraising, Bookkeeping, meetingsand essential law books.

THE PROPOSAL

THE PROPOSAL IS TO TRANSFER THE MANAGEMENT OF THE 3 RCs CURRENTLY MANAGED BY THE COUNCIL TO THE TO MANAGEMENT OF SGTO

PLEASE NOTE:TRANSFER OF MANAGEMENT DOES NOT CONFER OWNERSHIPRIGHT TO SGTO. SGTO WILL REMAIN ANSWERABLE TO TFMC AND WILL WORK IN PARTNERSHIP WITH THE COUNCIL IN RELATION TO THE RCs.

SO WHAT ARE THE ADVANTAGESOF THIS PROPOSAL?

BRINGING ALL 4 RCs UNDER ONE MANAGEMENT

IT WILL MEAN BETTER SERVICE FOR TENANTS

FIRSTLY, IT WILL BE PUTTING TENANTS IN CONTROL

IT WILL MEAN PROVIDING A SERVICE THAT T&RAs WANT NOT OTHERWISE

INCREASING OPENING HOURS INCLUDING LATE EVENINGS

PROMOTING THE RCs TO INCREASE USAGE BY T&RAs IN LBS

ON-GOING PATNERSHIP WORKING WITH RIMs & RIOs

JOINT TRAINING INITIATIVES TO BENEFIT T&RAs

STAFFING

NONE OF THE EXISTING STAFF WORKING IN THE COUNCILMANAGED RCs WILL LOSE THEIR JOBS

WE INTEND TO MAINTAIN THEIR EXISTING CONTRACTSAND CONSULT WITH THEM ON STRATEGIES

SGTO CDOs WILL COMPLIMENT THE EXISTING RCsSTAFF TO DELIVER OBJECTIVES

SGTO WILL INVEST IN TRAINING ALL STAFF TO OCR LEVEL 3 AND BEYOND TO ENSURE OBJECTIVES ARE MET

ONE OF OUR OBJECTIVES IS TO ENSURE THAT ALL THOSE USING THE RESOURCE CENTRES ARE ABLE TO RECEIVE PROFICIENT SUPPORT & ASSISTANCE WHEN NECESSARY PROVIDED BY KNOWLEDGEABLE STAFF IN A RELAXED & FRIENDLY ENVIRONMENT

TRAINING

GROUP TRAINING

SGTO & SOUTHWARK WILL WORK IN PARTNERSHIP TOCONTINUE THE PROVISION OF CORE TRAINING RELEVANTTO T&RAs .

SGTO WILL HAVE THE RESPONSIBILITY OF ADMINISTRATINGCORE TRAINING PROGRAMMESSGTO WILL BE RESPONSIBLE FOR COMMISSIONINGEXTERNAL TRAINING PROVIDERS ON SPECIFIC COURSESSGTO WILL INCREASE INVESTMENT IN TRAINING AND

DEVELOPMENT TO FULLY SUPPORT T&RAs & STAFF ON AYEARLY BASIS.

DOES THAT MEAN SGTO WILL OWN THERESOURCE CENTRE?

THE SIMPLE ANSWER TO THIS QUESTION IS

NOCAN SGTO DO WHAT IT LIKES WITH THE RCs?

AGAIN, THE ANWER IS NO

MONITORING

A MONITORING MECHANISM HAS BEEN BUILT INTO THE PROPOSAL

THE COUNCIL WILL CONTINUE TO MONITOR, ON AREGULAR BASIS, SERVICE PROVISION TO ENSURE THAT LEVELS ARE NOT JUST KEPT, BUT IMPROVED

THE COUNCIL WILL MEET WITH SGTO ONA REGULAR BASIS TO REVIEW PROGRESS AND ADDRESS ANY ISSUES THAT HAVE RISEN

SO WHY SGTO?

SGTO IS NOT RUN BY ONE (SINGLE INDIVIDUAL), BUT BYA COLLECTIVE EFFORT OF TENANTS GROUPS SUPPORTEDBY A VASTLY EXPERIENCED STAFF TEAM.

FOR A START:

SGTO IS A TENANTS FEDERATION IN LBS

SGTO IS A TENANTS LEAD ORGANISATION

SGTO IS A FORWARD THINKING AND ANINCLUSIVE ORGANISATION

SGTO IS A NOT FOR PROFIT ORGANISATIONALL RCs REVENUE WILL BE RING-FENCED FORTHAT PURPOSE ONLY

SGTO HAS AN EXISTING WORKING RELATIONSHIP WITH SOUTHWARK

SO WHY NOW?

THE COUNCIL WILL STRUGGLE TO CONTINUE TO OFFER EXTENDED OPENING HOURS CURRENTLYAVAILABLE

THE RCs ARE CLEARLY A DRAIN ON THE RESOURCE SOF SOCIAL INCLUSION/RIM TEAM

SGTO IS NOW STRATEGICALLY PLACED TO OFFERA MUCH BETTER SERVICE AND SOURCE FURTHERINVESTMENT, NOW AND IN THE FUTURE.

SO WHAT IS THE PROBLEM?

TENANTS

AGAINST TENANTS

THE GOVERNMENT IS SUPPORTINGTENANTS EMPOWERMENT AND ACTIVELY ENCOURAGING LOCAL AUTHORITIES TO COMPLY

THE MANAGEMENT OF THE RESOURCE CENTRES BY TENANTS IS A WONDERFUL CONCEPT PROPOSED BY THE COUNCIL FOR THE BENEFIT OF ALL TENANTS AND RESIDENTS IN THE BOROUGH

SOME GROUPS OF TENANTS ARE LOBBYING THAT THE RESOURCE CENTRES REMAIN IN THE HANDS OFTHE COUNCIL

AS AN ORGANISATION, WE RECOGNISE THAT PEOPLE ARE ENTITLED TO THEIR OWN VIEWS. HOWEVER, WEMUST ALSO RECOGNISE THE IMPLICATIONS OF THEIR ACTIONS AGAINST THE OVERALL OBJECTIVES OF THE TENANTS MOVEMENT IN THE FUTURE

NO TENANT HAS YET APPROACHED SGTO FORCLARIFICATION IN RELATION TO THE PROPOSAL, AND YET, CAMPAIGNS ARE ALREADY IN MOTION

SGTO WOULD LIKE TO USE THIS OPPORTUNITY TOREASSURE EVERYONE THAT WE INTEND TO MAKE THERESOURCE CENTRES A REWARDING EXPERIENCE FORALL TENANTS AND RESIDENTS GROUPS IN LBS, AND NOTJUST FOR THE LIMITED FEW.

WE INTEND TO MAKE THE CENTRES MORE RESOURCEFULAND INCREASE THEIR USEAGE ACROSS THE BOROUGH FOR THE BENEFIT OF ALL T&RAs.

WE INTEND TO LISTEN TO THE VIEWS OF ALL T&RAs REGARDING OUR MANAGEMENT STRATEGIES

NO ONE WITHIN THE EXISTING MANAGEMENTSTRUCTURE OF SGTO WILL INTERFERE WITH THE PROGRESS OF THE RCs, BUT RATHER HELP TO FACILITATE IMPROVEMENT

SGTO IS NOT ONE PERSON, BUT A GROUP OF PERSONS WORKING TOGETHER FOR THE BENEFIT OF ALL.

ANY QUESTIONS?