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***THIS IS ONLY IN TESTING AT PRESENT AND NOT FOR GENERAL ACCESS*** The following pre-requisites must be met before you can use this service: Angus Council Corporate Network Credentials (username and password) Authorisation from your Service Management to work from home A Service Request logged on the IT Service Desk to allow IT to carry out the technical work necessary to allow access to your Citrix Hosted Corporate Applications on the Angus Council Network. NB: Without the above being fulfilled it will not be possible to access your Citrix Hosted Corporate Applications from a home PC. It will not be possible to use both the Vasco and Google Authenticator together. Requirements The following guide is for use with a personal Home Computer or Laptop. It will allow access to the Angus Council Network and Schools Corporate Applications through an Internet Browser such as Chrome, Firefox, Internet Explorer and Microsoft Edge. You will require to have two devices: A personal Home Computer or Laptop to use for accessing the Corporate Network An iPhone/iPad or an Android Smart phone/Tablet to install Google Authenticator onto. The smart phone will be used as a authentication token, similar to the Vasco Token, but it will be a software token on your smart device and not a hardware physical token (Vasco). Step 1 Install Google Authenticator onto your Smart Phone or Tablet Logging in remotely using Google Authenticator. Download and install Google Authenticator to the phone you want to use. This can be found in your App Store or Play Store by searching for Google Authenticator and selecting install or by opening an Internet Browser and searching for Google Authenticator and selecting the App Store install option in your search results. Once installed you can leave and ignore any promtps on the App for now as it will be required in later steps. Step 2 On your Home Desktop PC or Laptop Open your Internet Browser and type, or click the link, https://remote2.angus.gov.uk/manageotp into the navigation bar/address bar.

***THIS IS ONLY IN TESTING AT PRESENT AND NOT FOR … · To remove an account from the Google Authenticator on an iPhone Tap the pencil icon in the top right corner. Tap on the account

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Page 1: ***THIS IS ONLY IN TESTING AT PRESENT AND NOT FOR … · To remove an account from the Google Authenticator on an iPhone Tap the pencil icon in the top right corner. Tap on the account

***THIS IS ONLY IN TESTING AT PRESENT AND NOT FOR GENERAL ACCESS***

The following pre-requisites must be met before you can use this service:

• Angus Council Corporate Network Credentials (username and password)

• Authorisation from your Service Management to work from home

• A Service Request logged on the IT Service Desk to allow IT to carry out the technical work necessary to allow

access to your Citrix Hosted Corporate Applications on the Angus Council Network.

NB:

• Without the above being fulfilled it will not be possible to access your Citrix Hosted Corporate

Applications from a home PC.

• It will not be possible to use both the Vasco and Google Authenticator together.

Requirements

The following guide is for use with a personal Home Computer or Laptop. It will allow access to the Angus Council

Network and Schools Corporate Applications through an Internet Browser such as Chrome, Firefox, Internet Explorer

and Microsoft Edge.

You will require to have two devices:

• A personal Home Computer or Laptop to use for accessing the Corporate Network

• An iPhone/iPad or an Android Smart phone/Tablet to install Google Authenticator onto.

The smart phone will be used as a authentication token, similar to the Vasco Token, but it will be a software token

on your smart device and not a hardware physical token (Vasco).

Step 1 Install Google Authenticator onto your Smart Phone or Tablet

Logging in remotely using Google Authenticator.

Download and install Google Authenticator to the phone you want to use. This can be found in your App Store or

Play Store by searching for Google Authenticator and selecting install or by opening an Internet Browser and

searching for Google Authenticator and selecting the App Store install option in your search results. Once installed

you can leave and ignore any promtps on the App for now as it will be required in later steps.

Step 2 On your Home Desktop PC or Laptop

Open your Internet Browser and type, or click the link, https://remote2.angus.gov.uk/manageotp into the navigation

bar/address bar.

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Page 3: ***THIS IS ONLY IN TESTING AT PRESENT AND NOT FOR … · To remove an account from the Google Authenticator on an iPhone Tap the pencil icon in the top right corner. Tap on the account

Type in your Corporate username and password into the boxes and click Submit. Note: Your user name does not

need @angus.gov.uk. This is yourusername not [email protected]

To add a new device click + Add Device

Type in a name for the device. This is a name for your phone or tablet. E.g. Joe’s iPhone

Then click Go. It is worth noting at this point a pop up box will appear with a QR Code.

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Step 3. Set up Google Authenticator and synchronise with your Home PC/Laptop

On your mobile phone launch Google Authenticator App.

Select Begin Setup Select Scan barcode

Page 5: ***THIS IS ONLY IN TESTING AT PRESENT AND NOT FOR … · To remove an account from the Google Authenticator on an iPhone Tap the pencil icon in the top right corner. Tap on the account

Google Authenticator will open your phone camera, when prompted allow camera access, inside the Google Authenticator App and you will be presented a red or green box as below and from here you can point the camera, through the App, at the QR code on the Home PC or Laptop screen. You must ensure that the QR code is inside the red or green box.

Your passcode and account should appear

NB You may be prompted to give permission for the app to use the camera.

Page 6: ***THIS IS ONLY IN TESTING AT PRESENT AND NOT FOR … · To remove an account from the Google Authenticator on an iPhone Tap the pencil icon in the top right corner. Tap on the account

On your Home PC or Laptop: Once added the account has been added click Done on PC screen

To test, select Test

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On your Home PC or Laptop enter the code that is displayed on the Google Authenticator App screen on your Smart

Phone or Tablet and click Go on the PC screen

You should get a Successfully verified message

Page 8: ***THIS IS ONLY IN TESTING AT PRESENT AND NOT FOR … · To remove an account from the Google Authenticator on an iPhone Tap the pencil icon in the top right corner. Tap on the account

Return to your Home PC or Laptop and to get logged in to the Angus Council Network via Citrix enter the following

address in your Internet Browser https://remote2.angus.gov.uk

Enter your Corporate username, password and the code that appears on Google Authenticator app and click Submit

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PLEASE NOTE the code on the Google Authenticator app is only valid for 30 seconds before it changes.

On an iPhone the code will begin to flash red when the time allotted to use the code is running out.

If you get a Welcome to Citrix Receiver page, follow the on-screen instructions to Detect Receiver. You will get a

prompt to Launch Citrix Launcher and this load your Windows 10 Virtual PC. You can also navigate to the Corporate

storefront screen where you can launch your Citrix Server 2016 Desktop or Apps and follow and accept the onscreen

prompts to get to your Virtual Desktop.

For more help and information you can enhance your Citrix Experience you can download and install the Citrix

Workspace Receiver at the following location https://www.angus.gov.uk/citrix

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You can add or remove devices by going back to https://remote2.angus.gov.uk/manageotp

IMPORTANT: in order to add and remove device you must have closed your browser and re-opened it get back to the

Manage page.

Enter with your Corporate username and password and click Submit

To remove a device, click on Delete next to the device

You will be asked to confirm if you wish to delete the device

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You should get a Successfully deleted message.

You can then add a new device if required.

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To remove an account from the Google Authenticator on an iPhone

Tap the pencil icon in the top right corner. Tap on the account you wish to delete

Page 13: ***THIS IS ONLY IN TESTING AT PRESENT AND NOT FOR … · To remove an account from the Google Authenticator on an iPhone Tap the pencil icon in the top right corner. Tap on the account

A tick on a red circle should appear next to it, then tap on Delete at the bottom of the screen.

You will be prompted to confirm you wish to delete the account. Tap on Remove Account.