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City Municipality Domain Use and Population:
.gov (GSA Approval) .org .com other
Austin Lockhart Kyle Buda (.tx.us)
San Marcos New Braunfels Elgin Luling (.net)
San Antonio Fredericksburg
Seguin Georgetown
Pflugerville Bastrop
Round Rock Manor
Cedar Park
Third Party Software Integration:
(Web Applications: City of Kyle Website)
Municode (Public Sector Compliance / City Council / Records)
Dpnetbill (Utilities)
Outlook (iCal) (Events)
Google Calendar (Events)
My Cust Help / GovQA – (Public Sector Compliance / Records)
Staff Login / SSL (Homepage)
2turniton.com (Utilities)
Applicant Pool (Human Resources)
Traffic Payments
Forms / Attachments: City of Kyle Website:
Bids and RFPs (Organized by Classification)
Internship Application
Ask a Question / Submit A Request
All Finance Public Reporting / Content displayed via attachments
Storm Water downloadable attachments
Ethics Commissions Supporting Documents
Landing Page Layouts:
City of Plugerville
City of San Marcos
Side Menu: -Call to action
-Citizen engagement
Side Menu: -Social Media
-Home Button
-Logo and link to upcom -
ing ordinance
-Link to transparency page
Sub Menu: -Link to updateable
information
-Citizen engagement
Top Menu - General Outline
-Categorization
-Search Function
-How Do I
Top Menu: - General Outline
-Categorization
-Search Function
Center Menu: -Graphic layout
-Call to action
-Ranked utilization
Logo
Side Menu:
-Updateable content
-Citizen engagement
-Social Media
Integrated Side Menu
Multiple Function-
Civic Plus
Vision
Side Menu:
-Social Media
-Website Settings
Logo
Sub Menu:
-Graphic Layout
-Citizen Engagement
-Business Engagement
Top Menu:
Site Map
Navigation Option
City of New Braunfels
Logo
Top Function:
-Search Function
-Call to Action
-Pay My BillTop Menu / Sub:
Categorization
Site Navigation
Top Menu
-Site Navigation
-Citizen Engagement
Slideshow:
-Graphic Layout
-Updateable Content
Sub Menu:
-Updateable content
-Call to action
-Citizen Engage-
ment
City of Georgetown
Potential Drawbacks to Website:
Main Menu
-Site Navigation
-Citizen Engagement
City of Kyle
Logo Search Function
No secondary navigation function
apart from home-screen
Search field requires category selection without default
setting to all website without specification
Advanced Search
function does not
have categories for
search specifications
Pages use cells
to organize
functions.
Reducing
fluidity at
central
navigation
2
3 4
1
Innovative Feature Comparison:
Community Voice enhances community engagement through forums and
social communication. Citizen log in allows users to manage activities,
blog, calendar, community connection, make payments and see submitted
job applications.
San Marcos
Rotating Carousel - Common Functions at Center of Site
Proximal to city videos and
information
Best Practice Purposes of Municipal Websites / Infrastructures:
Functionality Information Engagement Social Media
*Municipality Stable system integration
Secure server for form submissions
and data storage
Easily accessible to
update/edit/delete content
Ease of access to publish public
sector compliance information.
Easily accessible to update/edit/delete
content
Layout conducive to updating and focusing
relevant information
Core information organized and presented
methodically with high attributers of
visibility
Website adheres to laws regarding public
sector records reporting and compliance.
Municipality may determine
that website/social media can
enhance civic engagement if
part of municipalities mission
Technology division may
enhance civic engagement
through technology outreach &
learning programs and
equipment recycling programs
that provide citizenry with
more access to technology
Social Media as a
secondary source for
disseminating
information and
marketing the
municipalities
programs, events, and
culture
** **User Stable presentation that is easily
accessible and identifiable through
search engines or direct URL input.
Online secure and editable form
submissions with e-signatures for
multiple department functionality
(permits, human resources, finance,
and suggestions/complaints)
Easily identifiable relevant
information and multiple navigation
methods that minimize user
navigation to relevant content
Clearly presented and defined page
layouts that allow for users to return
to commonly visited pages
Information that is tailored to
comprehension level of the citizenry.
Graphics that provide enhanced clarity
regarding updates and in-site functionality.
Information reflects current status of
departments, events, organizations, and
city
Information regarding public information
is easily accessible or public records
requests can be easily submitted.
Enhanced engagement features
allow users to feel a part of the
public governance process
from municipal website
information and interaction.
Minimizing walk-in
appointments engages the
citizenry with core functions of
municipality.
Users feel inclined to
share and engage in
social media
interactions and may
lead to positive
perceptions of city
government.
*Municipality: Cell describes perspective of municipality regarding ideal approach to website functionality, information, engagement, and
social media.
**User: Cell describes perspective of user or citizen regarding ideal approach to website functionality, information, engagement, and social
media.
Advanced Layout: Multiple Navigation Methods, Tile/Graphic Navigation:
Primary (Top) Heading
Primary (Top)
Heading becomes
Secondary heading
with simplifie
d
logo
and search bar
Use of Graphic
Tiles helps user
navigation flu
i
di ty
and layout.
Navigation within Tile Menu
Use of Graphic
Tiles helps user
navigation flu
i
di ty
and layout.
Header
Navigation
Side Menu
corresponds to
tile layout on
landing page.
(Anchors to
landing page)
Multiple Navigation Points
Consistent Layouts for Categorization of
Information
Share and Bookmark Pages
Allows for social media sharing
Quick access to commonly visited pages
Text and graphic alignment
Top Header provides Primary
Navigation Method (active anchor) and
Secondary Navigation Method is right
aligned in website
