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Third Party Security: Are Third Party Security: Are your vendors your vendors
compromising the compromising the security of your Agency?security of your Agency?
Wendy Nather, Texas Education Agency
Michael Wyatt, Deloitte & Touche LLP
TASSCC Annual Conference3 August 2010
3rd Parties: Here to stay Size and Nature of the Problem Risks and Risk Mitigation Clouds in our Eyes Policies and Assessments Recommended resources Q/A
AgendaAgenda
33rdrd Parties: Here to Stay Parties: Here to Stay
Public/Private Partnership Specialized Skill Sets Cost Considerations Net: Can’t unscramble the egg and
probably wouldn’t if we could
On-Site Contractors access to sensitive information Application Development IT OPS - admin rights to apps and systems
External service providers Business services (HR, payments, printing, etc.) Projects (web site development/hosting) Software / application vendors Outsourced support services
ASP/ SaaS / Cloud Hosting Agency applications Housing sensitive data (PII, PHI) Handy Internet services (Survey Monkey, iTunes U, etc.)
Dimensions of the ProblemDimensions of the Problem
What’s the Risk?What’s the Risk? Verizon Business Data Breach Incident
Report 11% of breach events involved third-party partner as
primary vector*
27% of breach events involve multiple sources (e.g. external + partner)
26% of compromised asset were managed externally; an additional 9 percent were co-managed
*Note: based on data collected by VZB and Secret Service only and are for intentional breaches only, not contributory errors
May 2010 3rd party contractor’s unencrypted
laptop stolen with Sensitive Information 3rd party “certified” all laptops used
encrypted hard drives VA policy requires encryption Over 500 3rd parties refusing to sign
encryption clause
e.g. Veterans Administratione.g. Veterans Administration
Shared State of Texas RiskShared State of Texas Risk
How many different accounts does your vendor service?
What are you willing to bet they’re using the same admin password for all of them?
What are you willing to bet that the password is “password”?
Dude, Where’s Our Firewall?Dude, Where’s Our Firewall?
How many trusted entry paths do you have to your network?
How many connections do you have to third-party partners apart from outsourcing?
Do you still really think you have a perimeter?
What’s Most Important?What’s Most Important?
Maintaining control over security Maintaining accountability Ensuring legal compliance
What’s Not?What’s Not?
Data Mapping Asset Classification Security Control Frameworks used
by 3rd parties Technical Controls in the absence
of good business processes SAS-70s *
Methods of ControlMethods of Control
Technical control Business Processes / Procedural
control Contractual control
CompensationsCompensations Balance: Technical
Privileged Account Management Multifactor Authentication
Balance: Process / Procedural Oversight
Separate, immediate log collection Regular audits
Paper throttle Workflow system Signoff requirements
Balance: Contractual Acceptance or rejection of personnel Compliance with written policies
The Knowledge ProblemThe Knowledge Problem
If they have all the technical expertise, how do you know what they’re doing?
Balance: Procedural Separate technical expertise Regular reviews
Balance: Contractual Solutions and practices must comply with
legal requirements
The Money ProblemThe Money Problem
Vendor can influence decision-making by judicious use of price tags
Balance: Contractual Preserve right to do it yourself On-demand cost reviews and bids
Security Separation of Security Separation of DutiesDuties
Contractor provides high-level security design documents, generic procedures, baseline security settings
Agency determines which technical measures are needed to comply with laws (HIPAA, FERPA, IRS, CJIS, etc.)
Consider having 3rd party assess security of the source code and architecture
This may cost extra
Application SecurityApplication Security
Software Development Life Cycle (SDLC) Do they even have one?
Include them in yours Threat modeling Test cases including security QA phase includes security scanning/pen
testing Don’t forget the platform
WarrantiesWarranties No, really Any security issues relating to flaws in the
implementation or design of the software shall be remediated at the expense of the vendor, regardless of when they are discovered, for the life of the contract.
If anyone screams at this, kindly remind them that Microsoft et al. do this already; it’s called “maintenance.”
What about enhancements?What about enhancements?
Any requests for new security functionality (such as different access control measures, new encryption, more detailed logging, etc.) shall be considered the same as other new operational functionality and shall be handled according to the software enhancement agreements in this document.
System IntegratorsSystem Integrators
Purchased product not under System Integrator’s control
Engagement Acceptance and Signoff Use of Off-shore vs. local resources Product Vendor Professional Services
vs. Independent Professional Services
VerificationVerification
Make the developer do their own security testing
OWASP Application Security Verification Standard (ASVS) Project
Levels of Due DiligenceLevels of Due Diligence
What is our obligation to assess and monitor security?
What is “reasonable” to ask of 3rd Party providers?
What responsibility does the State have in this area?
Additional Additional RecommendationsRecommendations
Eliminate unnecessary data; keep tabs on what’s Eliminate unnecessary data; keep tabs on what’s left left
Make sure essential controls are met Make sure essential controls are met Check the above again Check the above again Test and review web applications Test and review web applications Audit user accounts and monitor privileged Audit user accounts and monitor privileged
activity activity Filter outbound traffic Filter outbound traffic Monitor and mine event logsMonitor and mine event logs
Clouds get in our eyesClouds get in our eyes
Software as a Service (SaaS)Software as a Service (SaaS) Quick to set up No review by procurement or legal License = EULA No capital procurement required Monthly subscription
(Watch out for ProCard charges!) No internal management costs
Forecast – Cloudy with a 100% of Forecast – Cloudy with a 100% of chance of riskchance of risk
Security by Obscurity: e.g. Amazon S3 Controls: Lack there of for Security Loss:
Of Physical control of agency information, Of Governance of the information Of Information itself
Not Lost: Agency data retention AFTER contract conclusion / termination
Cloudy Staff: Background checks for employees? Third party contractors?
Water Leaks: Multi-tenancy increase chance of intentional and unintentional data access
by one tenant of another tenant’s information
Onward through the cloudOnward through the cloud
One size does not fit all Cloud providers allow different levels
of visibility / auditability Cloud Audit project: aka Automated
Audit, Assertion, Assessment, and Assurance API (A6)
Third Party Security PoliciesThird Party Security Policies
You have internal Policies but what about third parties?
Explicit third Party Policies and Procedures
Contract language
What to put in the contractWhat to put in the contract General: Applicable All third Parties
Security and Privacy Policies and Procedures & Legal Requirements Incident response Control and auditing of administrative privileges, user access Control and use of security software Right to Audit Laptops and removable media Account Management and Access Controls
Data and Application: Hosting/Housing Agency data Inventory, Data classification levels, and record retention schedules Vulnerability scanning and remediation Security configuration standards Backup security Business continuity / disaster recovery Change Management
Network Connectivity: 3rd parties w/ direct access to Agency Network Business continuity / disaster recovery Encryption Telephone, email Pull vs. Push
AssessmentsAssessments To Self-Assess or Not to Self-Assess References and Referrals Model: Financial Services Industry Components to look at:
IT and Risk Security Policies Asset management Security Awareness Physical and Environmental Access control
Communications and Operations
Business Continuity Management of Privacy Incident management Compliance
The bottom Line: The bottom Line: Are all vendors bad?Are all vendors bad?
Well, not all of them Trusted partners with security
expertise
Questions ? Questions ?
Wendy NatherWendy NatherTexas Education Texas Education [email protected]@tea.state.tx.uss
Michael WyattMichael WyattDeloitte & Touche LLPDeloitte & Touche [email protected]@deloitte.com
ResourcesResources The Shared Assessments Program – sponsored by BITS
http://www.sharedassessments.org
“ General Electric Third Party Information Security Policy”http://www.geae.com/aboutgeae/doingbusinesswith/docs/GE_thirdparty_policy.doc
The Cloud Security Alliance: http://www.cloudsecurityalliance.org/ The Open Group's Jericho Forum:
https://www.opengroup.org/jericho/index.htm
OWASP Application Security Verification Standard (ASVS) Projecthttp://www.owasp.org/index.php/Category:OWASP_Application_Security_Verification_Standard_Project
Cloud Audit Project - http://www.cloudaudit.org
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