Page of 1 97

Documentation Area

ThinOX Guide

URL:

Date:

Author:

This document is exclusive property of Praim Srl.Permission is granted to print and copy this document for noncommercial distribution.

Documentation

05-Apr-2013 10:59

http://wiki.praim.com/display/THINOX862

ThinOX Guide

Page of 2 97

Table of Contents1 Introduction ______________________________________________________________________________ 52 Initial Installation _________________________________________________________________________ 6

2.1 Language Selection __________________________________________________________________ 72.2 Welcome Window ____________________________________________________________________ 82.3 End User License _____________________________________________________________________ 92.4 IP Address __________________________________________________________________________ 102.5 Configure ThinMan Address _________________________________________________________ 112.6 Assigning a Static IP Address ________________________________________________________ 122.7 Name Resolution ____________________________________________________________________ 132.8 Screen Size, Video Refresh Frequency and Display Mode ____________________________ 142.9 Wizard Completion __________________________________________________________________ 15

3 Configuration Settings ___________________________________________________________________ 163.1 General _____________________________________________________________________________ 17

3.1.1 Restore The Terminal to Factory-Default Property Setting _____________________ 173.2 Network ____________________________________________________________________________ 19

3.2.1 Ping Function _________________________________________________________________ 203.2.2 Advanced Parameters ________________________________________________________ 203.2.3 Hosts Table ___________________________________________________________________ 213.2.4 DHCP Log File ________________________________________________________________ 223.2.5 DHCP Leases _________________________________________________________________ 223.2.6 DHCP Renew _________________________________________________________________ 223.2.7 Wireless Parameters __________________________________________________________ 22

3.3 User Interface ______________________________________________________________________ 263.3.1 Mouse Settings _______________________________________________________________ 263.3.2 International Settings _________________________________________________________ 273.3.3 Screen Saver _________________________________________________________________ 283.3.4 Video Resolution ______________________________________________________________ 283.3.5 Terminal Modality ____________________________________________________________ 313.3.6 Screen Appearance ___________________________________________________________ 323.3.7 Desktop Properties ___________________________________________________________ 33

3.4 Firmware ___________________________________________________________________________ 353.5 Security ____________________________________________________________________________ 363.6 Printers _____________________________________________________________________________ 38

3.6.1 Add Printer ___________________________________________________________________ 383.6.2 Thinprint _____________________________________________________________________ 46

4 Control Panel ____________________________________________________________________________ 474.1 Control Panel _______________________________________________________________________ 484.2 ThinMan ____________________________________________________________________________ 494.3 Port Based Authentication __________________________________________________________ 514.4 Imprivata OneSign Agent ___________________________________________________________ 524.5 Multimedia Codecs __________________________________________________________________ 534.6 Webcam Redirection ________________________________________________________________ 54

4.7 PCSC Server ________________________________________________________________________ 55

ThinOX 8.6.2 Guide

Page of 3 97

4.7 PCSC Server ________________________________________________________________________ 554.8 Aladdin eToken PRO ________________________________________________________________ 564.9 RDP Global Settings _________________________________________________________________ 57

4.9.1 Display Tab ___________________________________________________________________ 574.9.2 Local Resources Tab __________________________________________________________ 574.9.3 Experience Tab _______________________________________________________________ 594.9.4 Security Tab __________________________________________________________________ 604.9.5 Misc Tab ______________________________________________________________________ 61

4.10ICA Global Settings _________________________________________________________________ 634.10.1Preferences Tab ______________________________________________________________ 634.10.2Hot Keys Tab _________________________________________________________________ 634.10.3Server Location Tab __________________________________________________________ 644.10.4Firewall Tab __________________________________________________________________ 644.10.5Devices Tab __________________________________________________________________ 654.10.6Advanced Tab ________________________________________________________________ 65

4.11Citrix HDX USB Redirection _________________________________________________________ 674.12VMware View USB Redirection ______________________________________________________ 684.13Praim USB Redirection ______________________________________________________________ 694.14Remote Assistance _________________________________________________________________ 714.15Citrix XenApp Agent ________________________________________________________________ 734.16Network File System ________________________________________________________________ 744.17Cisco VPN Client ____________________________________________________________________ 764.18Sound Configuration ________________________________________________________________ 784.19Praim Virtual COM Service __________________________________________________________ 794.20Java Cache _________________________________________________________________________ 804.21SNMP Agent ________________________________________________________________________ 814.22Date and Time ______________________________________________________________________ 824.23Provision App Portal _________________________________________________________________ 83

5 Connections Manager ___________________________________________________________________ 875.1 WBT Mode __________________________________________________________________________ 885.2 Kiosk Mode _________________________________________________________________________ 895.3 Desktop Mode ______________________________________________________________________ 905.4 Auto-Starting Session On Startup ___________________________________________________ 91

6 How To __________________________________________________________________________________ 926.1 Configuring the HDX RealTime Webcam Video Compression _________________________ 93

6.1.1 ThinOX Control Panel _________________________________________________________ 936.1.2 Praim Multimedia Codecs _____________________________________________________ 936.1.3 Webcam module _____________________________________________________________ 946.1.4 ICA Global Settings ___________________________________________________________ 946.1.5 Citrix HDX USB Redirection ___________________________________________________ 956.1.6 Sound Configuration __________________________________________________________ 966.1.7 Supported Webcams __________________________________________________________ 97

ThinOX – Thin Client Operating System

ThinOX Guide

Page of 4 97

ThinOX – Thin Client Operating System

User Guide

ThinOX Version: 8.6.2

Revision: 2Date: 05 April 2013

This document has been produced by Praim.

This guide, the software and the firmware are protected under international copyright laws,with all rights reserved. It's forbidden to reproduce, adapt or translate this guide into anylanguage in any form or by any means, except documentation kept by the purchaser forbackup purposes, without explicit written permission of Praim Srl.

The information in this document is subject to change without notice. Praim Srl makes norepresentations or warranties with respect to the contents hereof and specifically disclaim anyimplied warranties of merchantability or fitness for any particular purpose. Further, Praim Srlreserves the right to revise this publication and to make changes from time to time in thecontent hereof without obligation of Praim Srl to notify any person of such revision or changes.

Unless otherwise specified, all references to company names, addresses and data appearing inthis guide or in screenshots and examples are fictitious and is only meant to illustrate the useof the Praim product and are used only for identification or explanation and to the owner’sbenefit. All products and/or company names mentioned herein are trademarks or copyrights oftheir respective owners.

ThinOX 8.6.2 Guide

Page of 5 97

1 IntroductionPraim ThinOX Terminals are based on the Linux embedded operating system (Linux basedTerminal design) and are designed for accessing servers and server based applications on anetwork.

The Thin Client technology provides simple and secure access to server based resources andapplications, as well as a lower total cost of device ownership (TCO).

The installation of Praim ThinOX terminals can be performed in a matter of minutes andrequires virtually no technical experience. On the first boot, a Wizard guides the user throughthe most basic terminal settings for the network, keyboard, and display.

ThinOX Guide

Page of 6 97

2 Initial InstallationThe first time the WT terminal is booted, a “Wizard” will appear which will guide the userthrough the basic terminal settings.

ThinOX 8.6.2 Guide

Page of 7 97

2.1 Language SelectionThe first window of the configuration asks for the language to be used for the user interface ofthe terminal.

Select the language and click "OK" to continue with the configuration.

ThinOX Guide

Page of 8 97

2.2 Welcome WindowThe welcome window, shown below, displays a “Welcome” message along with the firmwarerevision.

Click on "Next" to proceed to the first window of the setup.

ThinOX 8.6.2 Guide

Page of 9 97

2.3 End User LicenseRead the End User License Agreement.

Click on "Accept" if you agree with the terms and to proceed to the next step of the setup.

ThinOX Guide

Page of 10 97

2.4 IP AddressThe following screen allows the setting of the IP address in one of two ways:

Obtain an IP address automatically from a DHCP Server.Assign a static IP address.

It also allows to configure the ThinMan Address.

Click on "Configure" to enter ThinMan Server information (see next chapter) or select thedesired IP address option and click "Next" to continue.

ThinOX 8.6.2 Guide

Page of 11 97

2.5 Configure ThinMan AddressThe window allow to configure information related to the ThinMan Server. More information onchapter .ThinMan (see page 49)

ThinOX Guide

Page of 12 97

2.6 Assigning a Static IP AddressWhether "Insert Static IP Address" is selected, the following information must be completed:

: enter a static IP Address for the device. This address must be unique on theIP Addressnetwork and no other device can have the same address.

: enter the subnet mask for the terminal. The subnet mask will determineSubnet Maskthe class of the network and therefore how network traffic will be routed to and from theterminal.

: enter the IP Address of the gateway for access to IP addressesDefault Gatewayoutside of the subnet mask.

After entering the information click on "Next" to proceed with the configuration.

ThinOX 8.6.2 Guide

Page of 13 97

2.7 Name ResolutionDNS (Domain Name Service) and WINS (Windows Internet Naming Service) allow the resolutionof logical system names to IP addresses.

The parameters for Name Resolution are:

: enable DNS name resolutionActivate DNS: the name of the default domainDefault Domain Name

: enter the IP address of the primary DNS serverIP address of Primary DNS server: enter the IP address of the secondary DNSIP address of Secondary DNS server

server (it will be used if the primary server is not available)

After entering the requested information click on "Next" to continue with the configuration.

ThinOX Guide

Page of 14 97

2.8 Screen Size, Video Refresh Frequency andDisplay ModeSelect the desired screen size and video frequency from the drop down list; this must becompatible with the monitor being used.

Click on "Next" to continue.

ThinOX 8.6.2 Guide

Page of 15 97

2.9 Wizard CompletionIn the last window of the wizard users can decide whether to complete the installation orchange any previous settings by going "Back" in the process.

To complete the configuration, click on "Finish".

ThinOX Guide

Page of 16 97

3 Configuration SettingsThis chapter describes the configuration parameters for the ThinOX thin clients; these will bereferred to as Configuration Settings. The Configuration Settings window is the equivalent ofthe Control Panel on a Windows based PC; it allows you to configure the various operatingparameters of the terminal.

The Configuration Settings window is displayed as a tabbed dialog, where each pagecorresponds to a particular group of settings.

To access the configuration menus (SETUP) of the terminal in Desktop mode, select the Startbutton on the taskbar, select Settings, and then Configuration Settings. You may also right clickover the desktop and select Configuration Settings from the popup menu.

To access the configuration menus (SETUP) of the terminal in WBT mode, press the "F2" keyfrom the Connection Manager on the desktop.

The following paragraphs describes the terminal configuration parameters in detail.

If you cannot get the Configuration Settings window to display, please contact your systemadministrator, as the terminal configuration may be password protected.

ThinOX 8.6.2 Guide

Page of 17 97

3.1 GeneralThe General window displays the terminal model type, the product ID, the installed memorysize, the firmware version, and the memory usage of the terminal.

3.1.1 Restore The Terminal to Factory-DefaultProperty SettingThis option will reset all Terminal Properties to their factory default parameters. By selectingthis option, the terminal will reboot and the configuration Wizard displayed again at its restart.

ThinOX Guide

Page of 18 97

Flag the option and press “Yes” to start.

ThinOX 8.6.2 Guide

Page of 19 97

3.2 NetworkThe Network page controls the parameters for the network interface.

: use this setting if your network is configured to use aObtain IP Address from DHCP ServerDHCP server. The DHCP server will automatically provide the terminal with an IP address, anetwork mask, a domain, and DNS servers.

: use this setting if you will manually insert the IP address of theInsert Static IP Addressterminal.

IP Address: enter the IP address of the terminal in this fieldSubnet Mask: enter the subnet mask for the terminal in this field; the default value forthis parameter is 255.255.255.0Default Gateway: enter the IP address of the server which routes traffic to and from thelocal network of the terminal

: enter the name by which the terminal will be known on the network. ThisTerminal Namename will be shown when using Praim ThinMan management software as well as whenbrowsing the network on another Windows PC.

: enter the Windows workgroup for the terminal. Praim ThinOX terminals may beWorkgroup

ThinOX Guide

Page of 20 97

: enter the Windows workgroup for the terminal. Praim ThinOX terminals may beWorkgroupseen from any Windows based PC on the network using SMB.

: share Thin Client resources (Printers and local drives) overPermits Sharing over Networknetwork through SMB.

3.2.1 Ping FunctionThe Ping dialog box will help pinging other computers on the network and verifying networkconnectivity.

3.2.2 Advanced ParametersThrough the Advanced Parameters dialog box users can specify the default domain and DNSservers.

ThinOX 8.6.2 Guide

Page of 21 97

: check this box if you want to use DNS for solving host names to IP addresses.Enable DNS

: when DNS is enabled, enter the Name of the Domain you want to join.Default Domain

: when DNS is enabled, enter the IP address of the primary DNS serverDNS Address 1

: when DNS is enabled, enter the IP address of the secondary DNS server. ThisDNS Address 2DNS server is used if the primary DNS server is unavailable.

: if Static IP is enabled, enter the network where the terminal is.Network

: if Static IP is enabled, enter the broadcast address for the network; theBroadcast Addressbroadcast address specifies the network class for special broadcast messages

: users can decide modes to use Ethernet cards defining specific speed andEthernet Modelevel of symmetry of data exchanged. MTU parameter determines the maximum size for IPpackets. Note: This button appears when the wireless card is not active.

: disables the wireless device; the onboard network interface of the terminalDisable Wirelesswill be used

3.2.3 Hosts Table

ThinOX Guide

Page of 22 97

Through the Hosts Table users can easily associate IP addresses to descriptive names withouthaving to use DNS; the format is to define one address/name association per line; the IPaddress of the machine first and then the descriptive name for the host.

3.2.4 DHCP Log FileIt allows to view the log file created during the DHCP negotiation.

3.2.5 DHCP LeasesIt allows to view the DHCP configuration received from the server.

3.2.6 DHCP RenewRenegotiate the network configuration with the DHCP server.

3.2.7 Wireless ParametersThe Wireless parameters page provides the configuration for optional wireless devices. Userscan specify the SSID of the desired access point as well as the type of wireless encryption touse. When encryption is enabled (either 64 or 128 bit) a mandatory WEP key must be entered.

ThinOX 8.6.2 Guide

Page of 23 97

Note: when enabling the wireless card, the network card service has to be stopped as they canonly work one at time. To enable the network adapter to work users need to disable thewireless service through the specific check box.

“Wireless Parameters” allow users to specify the wireless network to connect and theencryption settings.

ThinOX Guide

Page of 24 97

: the SSID is the access point name to connect (specifying upper/lowerNetwork Name (SSID)case letters/spaces).

: tick it when the SSID is not transmitted by the wireless card.SSID Broadcast off

: select “Managed” for accesses to the Access point.Mode

: transmission channel.Channel

: enables encryption on the wireless network. It is recommended to enableEnable Criptingencryption on the wireless network for security reasons; anyone with a wireless device mayintercept the wireless traffic.

: allows the selection of the type of encryption to use (WEP/WPA/WPA2),Security Modealgorithm and passphrase. For WEP encryption both 64 and 128 bit can be selected. In WEPmode the key can be automatically generated based on a passphrase, or entered as a series ofhexidecimal digits. For 64 bit WEP, the key is exactly 10 hexidecimal digits; for 128 bit WEP,the key is exactly 26 hexidecimal digits.For WPA and WPA2 encryption types, the passphrase can be any combination/length ofnumbers and/or characters.NOTE: For the wireless device to work properly when encrypting is enabled, the encryptiontype of BOTH the terminal and the access point must be the same.

: it enables customization of Wireless connection settings.Use Custom Settings

: in WEP it enables access to open network.Allow non-encrypted sessions

ThinOX 8.6.2 Guide

Page of 25 97

: in WEP it enables access to open network.Allow non-encrypted sessions

ThinOX Guide

Page of 26 97

3.3 User InterfaceThe “User Interface” tab allows users to achieve a higher level of interface customizationaccording to their needs and preferences.

3.3.1 Mouse SettingsIt allows to set the type of mouse in use and to customize both the pointer speed andacceleration.

ThinOX 8.6.2 Guide

Page of 27 97

: selects the type of mouse. The mouse selection also allows the configuration of a touchTypescreen device.

: the "Speed" slider controls the sensitivity of the mouse to movement. A slower speedSpeedresults in a lower mouse sensitivity.

: the "Acceleration" slider controls the mouse acceleration.Acceleration

3.3.2 International SettingsThrough this dialog box users can set both the language for the system and the keyboard.

: selects the language for the user interface.System Language: selects the language for the keyboard layout.Keyboard Layout

ThinOX Guide

Page of 28 97

: selects the language for the user interface.System Language: selects the language for the keyboard layout.Keyboard Layout

: by clicking on “edit” users can customize the keyboard definition file.Edit

: it automatically enables NumLock when Thin Client starts.Enable NumLock at Startup

: this option allows to customize both the repeat rate key and delay.Repeat Rate and DelayThe Repeat Rate controls the rate at which a key is repeated after being held. The RepeatDelay controls the time delay before a key is repeated after being pressed; as the RepeatDelay is increased, the time a key must be held before it is repeated increases accordingly.

3.3.3 Screen SaverThis option enables the Screen Saver.

It is possible to both set the type of screen saver and the keyboard and mouse timeout for itsactivation.

3.3.4 Video ResolutionThe Video Resolution controller allows to configure many aspects of monitors, screen resolutionand color depth.

ThinOX 8.6.2 Guide

Page of 29 97

ThinOX Thin Clients support both single and dual monitor configurations.

: users can decide on a single or dual monitor station, defining specificSingle / Dual Monitor

ThinOX Guide

Page of 30 97

: users can decide on a single or dual monitor station, defining specificSingle / Dual Monitorfeatures needed on each one. In case of dual monitor, the arrangement (right/left) can be setout by specifying the SVGA/DVI source. NOTE: dual monitor arrangement requires one VGA andone DVI monitor (without further DVI/VGA adaptors). Ino and Atomino models require dualmonitor adapter cable (DVI-I to SVGA/DVI).

: select the monitor on which will be applied the chosen resolution and orientation.Monitor 1/2

: it allows to select the preferred resolution.Resolution

: it allows to chose the preferred orientation.Orientation

In dual arrangement users can select the preferred resolution and orientation for each monitor.

: it allows to define the color depth.Colours

NOTE: changes will be effective after clicking on OK on the control panel. A pop-up will thenrequest either to confirm or restore the chosen features (e.g. Monitor Resolution). Whethernone of the options will be chosen or settings were wrong (black or blur video), the video willbe restored automatically to previous settings after 30 seconds.

Advanced Settings

“Advanced settings” allows to:

ThinOX 8.6.2 Guide

Page of 31 97

“Advanced settings” allows to:

: enable power saving settings.Power Saving

: enable to specify Font Server address and port.Font Server

: additional Fonts retrievable on specific Server through NFS protocol.Font via NFS

Users can also customize more specific video management features.

: through Display Data Channel users can receive identification data on theirEnable DDCscreen.

: it enables integrated video card acceleration.Hardware Acceleration

: it enables display management through VESA driver.VESA driver

: it enables and allows debug information display.Enable Debug

: limit Thin Client access through X11 protocol.Block X11 access from network

: it enables display interface through “Coordinated Video Timings” protocol.Enable CVT

3.3.5 Terminal ModalityIt allows you to set different terminal GUI operation modes . Four types of modes are available.

(default): Desktop Mode provides a familiar Windows type look experience usingFull Desktoptaskbar with Start menu as well as desktop with program icons. Desktop mode is available forthose users familiar with the standard MS Windows interface.For instance, users can set up and start different connections by clicking on "Start" on thetaskbar.

: WBT mode is the classic Thin Clients’ user interface where a Connection ManagerWBT Mode

ThinOX Guide

Page of 32 97

: WBT mode is the classic Thin Clients’ user interface where a Connection ManagerWBT Modewindow is displayed on the desktop. From here users may launch, define, and configureapplications. WBT mode provides a minimal, easy to use, interface for non-technical users.

: KIOSK mode is essentially a WBT mode but the Connection Manager is notKIOSK Modeautomatically displayed on the desktop (users need to press CTRL+ALT+End to display theConnection Manager).

: in this mode users access the window managerXDM (Remote Windows Manager)remotely on an X-Windows server. NOTE: When the terminal is configured to use a RemoteWindow Manager, it is still possible to access the terminal’s desktop by holding the space barpressed during terminal boot up. This may be necessary whether the remote XDM server is notavailable.

3.3.6 Screen AppearanceThrough “Screen Appearance” dialog box, users can choose screen theme, background colouror customize their Thin Client wallpaper.

: it allows to select between several different themes used for Desktop mode GUI.Theme

: it allows to select the desktop background color.Background Color

: it allows to select an image for desktop wallpaper (it can be send via ThinManWallpaperConsole), and how to align it.

: by ticking this option, Thin Client informationShow terminal information on the Desktopwill be displayed on the bottom right corner of the desktop. The information shown includes:

Unit nameIP addressMac AddressSerial numberVersion

Model

ThinOX 8.6.2 Guide

Page of 33 97

Model

3.3.7 Desktop PropertiesWhen Desktop Mode is selected, the following parameters are available for a further desktopcustomization.

: it shows the mode currently set on the Thin ClientCurrent Mode

: it enables taskbar customizationTaskbar

: it allows to create shortcut icons on the terminal desktop.Desktop Icons

: display the control panel icon on the desktop.Control Panel

: display the Connection Manager icon on the desktop.Connection Manager

: when plugged, shows the USB devices icons on the desktop these includeShow USB DevicesCD folder, Floppy folder, Network folder.

: automatically open the file explorer window when aPopup Explorer on Hotplug DevicesUSB device is plugged in. For more information refer to User Partition and File Explorer chapterof this manual.

: when available mount and shows the User Partition diskMount and Show User Partitionicon on the desktop.

: enable User Partition disk writing. For more information refer to UserPermit to writePartition and File Explorer chapters.

: it allows the configuration of the hot keys on the terminal as follows:Hot Keys

: use CRTL+ALT+Arrow (Up or Down) to toggle between active applications.WBT mode

ThinOX Guide

Page of 34 97

: use CRTL+ALT+Arrow (Up or Down) to toggle between active applications.WBT mode: use ALT+TAB to display a list of active applications.ALT-TAB List

: use ALT+TAB to toggle between active applications.ALT-TAB: use CRTL+TAB to toggle between active applications.CTRL-TAB

: use Shift+PagUP to toggle between active applications.Shift+PagUp

ThinOX 8.6.2 Guide

Page of 35 97

3.4 FirmwareThis tab is used, if needed, to upgrade the firmware on the Thin Client.

This page should only be used after having consulted your system administrator or PraimTechnical Support; failure to do so may result in damage to the terminal.

NOTE: The Thin Client firmware upgrade should be done via ThinMan Console.

ThinOX Guide

Page of 36 97

3.5 SecurityThe Security page enables controlled access to the terminal and its configuration screens. Thismay be done from the system administrator by “locking down” the terminal; so, making theterminal configuration unavailable to the normal user.

: does not allow the user to edit or even access the configurationDeny Connection Modifymenu of connections.In WBT Mode, the tab for defining and editing sessions in the Connection Manager is hidden.In Desktop Mode, the connections right-click menu items “Edit” and “Delete” are hidden. WhenConnection Manager is launched from the desktop, the tab for editing and defining sessions ishidden.

: this option enable or disable the USB hotplug detection.Enable USB Mass Storage

: this option password protects access toRequire a password to modify the configurationthe Terminal Properties dialog box.

: it can be specified and configured which parameters can be modified byUser Parametersusers when the terminal is protected by a password.

: this option password protects the access to the terminal on the startupUser Authentication

ThinOX 8.6.2 Guide

Page of 37 97

: this option password protects the access to the terminal on the startupUser Authenticationand after the screensaver has been launched. At this point, You have to enter and confirm thepassword.

: when checked, allows users to modify the password.Allow user to modify password

ThinOX Guide

Page of 38 97

3.6 PrintersIn the Printers page users can configures printers and printer sharing for the terminal.

The ThinOX thin client series support the "sharing" of locally attached printers using LPR, RAW,or ThinPrint printing protocols.

Each of these protocols can be configured on any type of attached printer allowing theterminals to be used as print servers.

In addition printers can be used and exported through RDP, ICS and other remote protocols.

3.6.1 Add PrinterTo add and configure a printer click on the Add printer icon and follow the printer configurationwizard instructions.

ThinOX 8.6.2 Guide

Page of 39 97

Select if you want to configure a local attached printer or a network shared printer.

Set Printer Server or Local PortIn case of network printer select the protocol to be used and the printer server address (seebelow).

In case of local attached printer select the type of connection port used (default USB).

ThinOX Guide

Page of 40 97

In case of local attached printer select the type of connection port used (default USB).

In case of Network printer selection, the printer setup wizard will ask you to select the printerprotocol you wish to use.

: this options allows to print on network printerConnect to this printer using SMB protocol

ThinOX 8.6.2 Guide

Page of 41 97

: this options allows to print on network printerConnect to this printer using SMB protocolvia SMB protocol. You are required to enter printer IP address (or name), printer name and SMBuser credential.

: this options allows to print on networkConnect to this printer using LPD/LPR protocolprinter via LPD/LPR protocol. You are required to enter printer IP address (or name), and Queuename.

: this options allows to print on network printerConnect to this printer using RAW protocolvia RAW protocol. You are required to enter printer IP address (or name), and Port number.RAW printing uses prefixed TCP/IP ports starting at port 9100. The ports for RAW printing canbe changed from their defaults.

Local Driver SelectionSelect the printer model from the local driver list. This can be used when printing directly fromthin client local applications (e.g. local Firefox browser).

Note

Use “Generic Text Only Raw” driver to create printers that will be exported in TerminalServer environment (RDP / ICA).

Name and Sharing

Type or accept the printer name and define whether to use it as default printer.

ThinOX Guide

Page of 42 97

Type or accept the printer name and define whether to use it as default printer.

If you want to share the printer with other users, unflag the “do not share this printer” optionand select one share mode:

: This options allows the local printers to be shared using the SMBShare with SMB protocol

ThinOX 8.6.2 Guide

Page of 43 97

: This options allows the local printers to be shared using the SMBShare with SMB protocolprotocol.

: This option allows the local printer to be shared usingShare with LPD/LPR protocolLPD/LPR protocols.When enabled, the "Line Printer Daemon" (LPD) will be started on the terminal, and acceptrequests for the enabled printers(only those printers which are enabled can accept LPR printingrequests).Each printer has a default "queue" name which is used to differentiate the local printer from aremote system. When the printer is enabled, the queue name can be changed if needed.For those printers which have configuration parameters, a Configure button is displayed on theright of the printer queue name. For COM port printers, the baud rate, flow control, parity, databits, and stop bits may be configured. For NET printers, the IP address and queue name of theprinter must be configured.

Example: a USB printer is connected to the terminal, LPD printing enabled, the USB printer ischecked, and the queue name is "usb". In this case only LPR "print jobs" with the port "usb" willbe printed on the local USB printer.LPD/LPR printing uses TCP/IP port 515.

: This options allows the local printers to be shared using also theShare with RAW protocolRAW protocol.RAW printing uses predetermined TCP/IP ports starting at port 9100. The ports for RAW printingmay be changed from their defaults. It is possible to print RAW jobs locally on Parallel, Serial,and USB printers using different ports.

Once the thin client is rebooted the shared printer can be reached via the network with theselected protocol (SMB / LPD-LPR / RAW).

Note

Sharing the printer is not necessary to export it in Terminal Server environment.

Exporting and Selecting the Driver for Terminal ServerIn case of remote connections using RDP, ICA or SSGD each connected printer can also be“enabled” to the remote server. To enable select the specific check box and define serverprinter driver name and description.

ThinOX Guide

Page of 44 97

In case the driver for the specific printer is not shown in the list, is essential to install it on thehost (server/VM) where the user will connect to.

Select “Manual edit” and type a description of the driver (not the single printer) in the sectionbelow as defined in the control panel/Host printers, recopying carefully spaces and differencesbetween upper and lower case.

Paper Size and Print a Test PageSelect default printer page format that will be used for thin client local application (the formatis not used by shared printers) and select whether you want to print a test page or not.

ThinOX 8.6.2 Guide

Page of 45 97

Completing InstallationReview all the configuration parameters and click on "Finish" to create the printer.

ThinOX Guide

Page of 46 97

A new printer icon, with the printer name, will be shown in the Printers Panel.

Each printer configuration parameter can be modified after the wizard. To edit the printerproperties, right click on the printer icon and select “Properties” menu.

3.6.2 ThinprintPraim ThinOX terminals supports the ThinPrint printing client.

ThinPrint is a product which compresses the printed data stream to minimize the networktraffic when printing large jobs. To effectively use this printing protocol it is necessary to installthe ThinPrint software on the printer server.

For more information on this type of printing, refer to the ThinPrint product documentation.

ThinOX 8.6.2 Guide

Page of 47 97

4 Control Panel

ThinOX Guide

Page of 48 97

4.1 Control PanelThe Control Panel page is used to configure a number of thin client resources and features asdescribed below.

ThinOX 8.6.2 Guide

Page of 49 97

4.2 ThinManUsers can address and configure access features to the ThinMan server. It needs to bespecified which is the referenced ThinMan. When configured, the thin client will use HTTPSProtocol instead of TCP/UDP (reliable device status) and will send to ThinMan more informationon the Thin Client itself (Serial, Subnet, …).

This configuration is required for ThinMan Policy (Device and User) and Zero Config (seeThinMan documentation for more information).

: allows the thin client to receive ThinManEnable Connection from ThinMancommunications and commands. It has to be flagged if ThinMan is used to manage the thinclients.

: is the number of DHCP Option configured on the DHCP Server to set ThinManDHCP OptionAddress. Default value is 163.

: whether the DHCP Option is not configured the thin client will use thisThinMan Addressaddress to communicate with ThinMan. Default value is PRAIM_THINMAN.

: timeout in number of seconds that is used to communicate with ThinMan.Timeout

Click "Test Connection" to try and confirm the information entered.

ThinOX Guide

Page of 50 97

: it allows to use for the ThinMan Login the same credentials given to 802.1xAuthenticationAgent or Imprivata Agent. It allows also to define the actions taken in case ThinMan was notavailable or reachable.

ThinOX 8.6.2 Guide

Page of 51 97

4.3 Port Based AuthenticationIt enables Port-Based IEEE802.1x authentication.

ThinOX Guide

Page of 52 97

4.4 Imprivata OneSign AgentImprivata OneSign ( ) is an infrastructure that implements Single Sign Onwww.imprivata.comand security features in enterprise environments.

ThinOX support Imprivata OneSign technology.

With this solution the user is enabled to perform a secure authentication with a proximitySmart Card (RFID) or traditional Smart Card towards Citrix XenDesktop or VMware View VDIinfrastructures.

The strong integration of ThinOX with Imprivata OneSign allows a Single Sign On to the VirtualDesktop in a few seconds. The user can thus access its desktop from any Praim Thin Client witha single "Touch".

For a complete description of functionalities and configuration procedure see the relateddocumentation.

ThinOX 8.6.2 Guide

Page of 53 97

4.5 Multimedia CodecsThe “Multimedia Codecs” panel allows users to enable the feature called HDX MediastreamRedirection on all Citrix connections and on VMware connections (in this last case only throughRDP connections, not PCoIP).

It installs and enables all the necessary video and audio codecs.

This feature is optional and has a separated licence and it is not included in the ThinOXfirmware.

ThinOX Guide

Page of 54 97

4.6 Webcam RedirectionThis feature enable/disable the HDX Realtime Webcam used by the Citrix connections. It isenabled by default.

Note

In the case you are using HDX Realtime Webcam be sure to not export webcam viaHDX USB Redirection.

Note

Because of the stream encoding we suggest to use this feature on high performancethin client.

ThinOX 8.6.2 Guide

Page of 55 97

4.7 PCSC ServerThis function enables and implements the PC/SC stack needed to access local and remotesmartcard. It is used by PCoIP, RDP , ICA client and by Imprivata Agent. It allows to log in withsmartcard to XenDesktop and View broker.

The Praim Demon is used for ICA and RDP contest while the Standard Demon is used forImprivata and VMware View/PCoIP connections.

ThinOX Guide

Page of 56 97

4.8 Aladdin eToken PROThis function enables and allows to configure Aladdin applets for eTokens.

For details on specific configurations refer to the manufacturer documentation.

ThinOX 8.6.2 Guide

Page of 57 97

4.9 RDP Global SettingsTrough this tab users can define those basic settings shared by Remote Desktop Connections.

The following values can be defined.

4.9.1 Display Tab

: it allows to define a specific size of the screen and also customize it.Remote Desktop Size

: it defines the colour depth.Colours

: it displays the connection bar when in full screen.Display the connection bar

4.9.2 Local Resources Tab

ThinOX Guide

Page of 58 97

: users can decide whether Windows Hotkeys (such as CTRL+ALT+Canc) areKeyboardmanaged by the Thin Client operating system or within the connection.

Local devices and resources options

Through this window users define which local resources can be exported from the Thin Clientand make it available on the Terminal Server or Virtual Machine.

Clicking on " ..." will open a new configuration window with more option.More

ThinOX 8.6.2 Guide

Page of 59 97

Clicking on " ..." will open a new configuration window with more option.More

Audio Settings

From the "Local Resources" tab clicking on " " will open a new window:Audio settings

: users can define where the audio will be reproduced; either on theRemote audio playbackThin Client (Local computer) or on the virtual machine (Remote computer).

: with the new protocol RDP7 users can enable the Audio InputRemote audio recording(phone jack) from Thin Client towards virtual machine (Seven Enterprise, Ultimate or 2008R2).

4.9.3 Experience Tab

ThinOX Guide

Page of 60 97

It allows to enable some feature of the protocol that will be rendered on the client.

Note

These settings will affect the network bandwidth used by the connection.

4.9.4 Security Tab

ThinOX 8.6.2 Guide

Page of 61 97

It allows to enable the TLS encryption level.

Certificates can be imported and then will be used by the connection clicking on "Import CACerrtificate".

RDP Licenses obtained by the servers can be deleted clicking on "Manage RDP Licenses".

4.9.5 Misc Tab

ThinOX Guide

Page of 62 97

This window allow to select which version of Protocol has to be used.

Depending on the protocol version others option will be available to be set.

ThinOX 8.6.2 Guide

Page of 63 97

4.10 ICA Global SettingsThis ICA Global Settings dialog window is used to configure ICA sessions. These settings will bethen applied to all ICA connections created by the user.

4.10.1 Preferences Tab

: it allows to predefine the default number of colours in ICA sessions.Default Colors

: in case of Dual Monitor the aspect is defined once connected:MultiMonitorPrimary/Secondary or extended on both monitors.

: it enables Windows Alert sounds in ICA sessions.Enable Windows Alert Sounds

: it enables audio input (phone jack) from the thin client towardsEnable Audio Input Deviceserver.

4.10.2 Hot Keys Tab

ThinOX Guide

Page of 64 97

: allows the mapping of special keys within the ICA session.Hot Keys

: through this tab users can decide whether WindowsKey combination managementHotkeys (such as CTRL+ALT+Canc) are managed by the Thin Client operating system orremotely within the connection.

4.10.3 Server Location Tab

This tab allows to specify protocols and addresses of XenApp servers that will be taken asdefault values (during the ICA session setup wizard).

4.10.4 Firewall Tab

ThinOX 8.6.2 Guide

Page of 65 97

The Firewall tab configures ICA connection settings for use through a firewall.

Contact the system administrator for the required information.

4.10.5 Devices Tab

: it allows users to specify which USB devices, connectedExport USB Mass Storage devicesto the Thin Client, to export on the server and to define all its additional specifications.

: it enables the USB re direction of devices with dynamicDynamic Client Drive Mappingclient drive (Note: alternative to static drive export).

: it enables the USB redirection through Citrix HDX or Praim USBEnable USB RedirectionRedirection.

ThinOX Guide

Page of 66 97

4.10.6 Advanced Tab

: user can access and modify ICA configuration files.ICA Client Configuration files

: reserved option.Force Window Manager

: it allows users, whether necessary, to add and manage certificate to accessAdd Certificatethe Farm.

ThinOX 8.6.2 Guide

Page of 67 97

4.11 Citrix HDX USB RedirectionIt enables Citrix HDX USB Redirection to export on the server or Virtual Machine all the USBresources connected to the Thin Client.

Users can define which categories are to be shared or not (for instance resources such Mouseand USB keyboards are not to be shared).

Users can also identify exceptions (clicking on "Exceptions list") to the general rules in terms of“never export” or “always export” devices.

ThinOX Guide

Page of 68 97

4.12 VMware View USB RedirectionIt enables VMware USB redirection exporting on the server or Virtual Machine those USBresources connected to the Thin Client.

Users can define which categories are to be shared or not (for instance resources such Mouseand USB keyboards are not to be shared).

Users can also identify exceptions (clicking on "Exceptions list") to the general rules in terms of“never export” or “always export” devices.

ThinOX 8.6.2 Guide

Page of 69 97

4.13 Praim USB RedirectionPraim USB Redirection is a feature available on ThinOX thin client that allows to redirect USBdevices from the thin client to the Virtual Desktop. To be activated it needs to install TCe-VDAagent on the Virtual Desktop (Windows XP or Windows 7). Praim USB redirection is supportedby RDP, XenDesktop and View client protocols.

The protocol use a TCP connection (port 15801) and does not support tunneling feature (Citrixor VMware).

Users can define which devices category are to be shared or not (e.g. devices such as mouseor USB keyboard are not to be shared).

ThinOX Guide

Page of 70 97

Users can also identify exceptions (clicking on "Exceptions list") to the general rules in terms of“never export” or “always export” devices.

ThinOX 8.6.2 Guide

Page of 71 97

4.14 Remote AssistanceIt enables the VNC service on the Thin Client.

: it enables VNC service. When enabled parameters are modifiable.Enable VNC Server

Section "Start VNC Server"

: it allows remote control of the Thin Client when requested by ThinManOn Demand (default)management console. The VNC server is not always active and starts only when requested byThinMan.

: the VNC server will start at each terminal boots and any requests from VNC clientsOn Bootwill be accepted. The VNC server is always active.

Section "Accept Remote Control"

: the VNC server will always accept remote VNC control requests.Accept Always

: a dialog box will be displayed on the thin client user whenShow Accept/Reject DialogBoxsomeone is trying to take remote control of the terminal over the network. The dialog boxallows the thin client user to either accept or reject the remote control request.

: it accepts automatically remote control requests whether the thin client userAuto Accepthas not responded to the Accept/Reject dialog box after a specific time interval (in seconds).

: display an information dialog box when theWarn on termination of Remote Controlremote assistance session has terminated.

Section "Protected Logon"

ThinOX Guide

Page of 72 97

Section "Protected Logon"

: it requires the remote user to enter a password in order to takePassword and Confirmremote control.

ThinOX 8.6.2 Guide

Page of 73 97

4.15 Citrix XenApp AgentCitrix XenApp agent requires a XenApp Service Site (PNAgent) active on the network.

By enabling this feature at each boot the Thin Client will ask the specific Farm for a list of allPublished Applications available to that specific user.

Icons related to those specific Published Applications will then be shown on the Desktop andthe Start Menu.

Note: whether WBT mode is set, links will be created directly within the Connection Manager.

ThinOX Guide

Page of 74 97

4.16 Network File SystemIt allows users to create links to network shared folders.

Each shared folder can be defined according to properties, aspect and credentials

ThinOX 8.6.2 Guide

Page of 75 97

Each shared folder can be defined according to properties, aspect and credentialsmanagement to access resources.

ThinOX Guide

Page of 76 97

4.17 Cisco VPN ClientIt enables VPN CISCO connection.

ThinOX 8.6.2 Guide

Page of 77 97

Refer to manufacturer specifications on how to configure a VPN connection.

ThinOX Guide

Page of 78 97

4.18 Sound ConfigurationUsers can adjust audio output/input and Sound Server (if necessary).

ThinOX 8.6.2 Guide

Page of 79 97

4.19 Praim Virtual COM ServiceIt enables remote serial ports service.

ThinOX Guide

Page of 80 97

4.20 Java CacheUsers can enable and define Java local cache.

ThinOX 8.6.2 Guide

Page of 81 97

4.21 SNMP AgentUsers can enable and define SNMP Agent Position and Administrator.

ThinOX Guide

Page of 82 97

4.22 Date and TimeUsers can specify Thin Client Date and Time and enable Time Server (Rdate or NTP protocols)for their automatic update.

ThinOX 8.6.2 Guide

Page of 83 97

4.23 Provision App PortalIt enables Provision Network VAS Client.

ThinOX Guide

Page of 84 97

ThinOX 8.6.2 Guide

Page of 85 97

ThinOX Guide

Page of 86 97

Refer to manufacturer specifications on how configure the client.

ThinOX 8.6.2 Guide

Page of 87 97

5 Connections ManagerPraim ThinOX terminals support a minimal WBT user interface, as well as a more familiarWindows type Desktop interface.

ThinOX Guide

Page of 88 97

5.1 WBT ModeIn WBT Mode, the "Connections Manager" is displayed on the desktop of the terminal as shownbelow.

The Connections tab is used to launch defined sessions. The Configure tab can be used to Add,Edit or Delete terminal sessions; these functions are displayed at the bottom of the ConnectionManager window when the Configuration tab is selected.

The Connection Manager consist of two tabs:

Connections: allows users to launch defined connectionsConfiguration: allows users to edit and define new connections.

It is possible to autostart sessions at system boot time (see next chapters for moreinformation).

ThinOX 8.6.2 Guide

Page of 89 97

5.2 Kiosk ModeKiosk Mode is very similar to WBT except that the Connections Manager is not startedautomatically on the startup.

To access the Connections Manager you have to press CTRL+ALT+END key on the keyboard.

ThinOX Guide

Page of 90 97

5.3 Desktop ModeTo add a new session in Desktop Mode, click the right mouse button over the desktop andselect the “Add Connection” menu option from the popup menu shown below.

From this menu you can also access the Connections Manager.

When right clicking on a session icon on the desktop, the following options will be shown:

: activates the session.Open

: modifies the session configuration.Edit

: change startup options (see next chapter for more information).Startup Options

: delete the session.Delete

ThinOX 8.6.2 Guide

Page of 91 97

5.4 Auto-Starting Session On StartupAny defined terminal session may be started manually by double clicking on the icon for thatsession within the Desktop or in the Connection Manager window (when the Connections pageis active). Alternatively, the session can be started by selecting the icon for the session withthe mouse and clicking on “Open”.

Any session may be configured to auto-start using the “Startup” menu from the ConnectionManager.

From the Configuration page of the Connection Manager, select the session and click ”Startup”at the bottom of the Connection Manager window.

The following dialog box will be displayed for configuring the autostartup session.

: the session will be the default session.Enable this connection as the Default connectionThe default session can be made the active session by using the CTRL+ALT+Home hotkeysequence.

: the session will be automatically started when the systemEnable connection autostartboots.

: the terminal will automatically try to reconnect the sessionEnable Automatic reconnectionwhenever it is closed.

The other two options will shut-down or reboot the terminal when the connection closed.

ThinOX Guide

Page of 92 97

6 How ToList of HOWTOs pages with detailed description of interesting articles for ThinOX Users.

Configuring the HDX RealTime Webcam Video Compression (see page 93)

ThinOX 8.6.2 Guide

Page of 93 97

6.1 Configuring the HDX RealTime WebcamVideo CompressionThinOX supports the HDX Realtime Webcam Video Compression in a Citrix environment(XenApp and XenDesktop).

This chapter explain how to configure the ThinOX environment to use this feature.

6.1.1 ThinOX Control PanelIn the ThinOX Control Panel there are many controls that has to be configured in order to usethe webcam.

6.1.2 Praim Multimedia CodecsIn order to use the HDX RealTime Webcam Video Compression the Praim Multimedia Codecscontrol has to be enabled.

ThinOX Guide

Page of 94 97

Praim Multimedia Codecs is not installed by default in the ThinOX environment, it is a paidextension that has to be ordered together with the thin client.

Once licensed (you can also try it for 7 day period) you have to tick the "Enable PRAIMMultimedia Codecs" option in order to enable it.

This module is mandatory in order to use HDX RealTime Webcam Video Compression.

6.1.3 Webcam moduleOnce you open the Webcam module tick the "Enable Webcam" option in order to use it.

The Webcam module is enabled by default in the thin client.

To be sure to use all the possible drivers for the connected webcam please select the "ForceLoading Drivers" option.

When testing phase is terminated try also to use "Hotplug" option. In this case ThinOX will tryto recognize the connected webcam. Eventually reverse to "Force Loading Drivers" if "Hotplug"mode is not working.

6.1.4 ICA Global SettingsOpen the "ICA Global Setting" module and select the"Advanced" tab.

ThinOX 8.6.2 Guide

Page of 95 97

On the "HDX Features" section, tick the "Flash Redirection" option (this option is by defaultenabled).

On the "WebCam FrameRate" fields insert the appropriate value that is depending on thewebcam itself. A good value to start the testing phase is "15" frames per sec. Depending onthe webcam model it can be increased to 20 or 30.

6.1.5 Citrix HDX USB RedirectionIn order to prevent the redirection of the webcam via the "HDX USB Redirection" you have toconfigure it correctly.

From the "Citrix HDX USB Redirection" module unflag the two option "Audio Devices" and"Video Devices". This configuration allows to manage the webcam (video device) andeventually the microphone (audio device) directly from the thin client.You can also click on "Exception list" to access the exception device list and configure more

ThinOX Guide

Page of 96 97

You can also click on "Exception list" to access the exception device list and configure moreprecisely to not share the device.

You will see the inserted webcam (and eventually the microphone mounted on it; this dependson the webcam model); select the device and click on "Add to Ex.list".

Be sure to select the "Never Export" exception option and click on "OK". Repeat this operationfor the audio device mounted by the webcam (if present).

6.1.6 Sound ConfigurationSome webcam will mount not only a video device but also an audio device (e.g. microphone).

To be sure to use the microphone correctly on the thin client you have to start the "SoundConfiguration" module.

ThinOX 8.6.2 Guide

Page of 97 97

From the "Input Device" list select the USB microphone and click on "OK".

6.1.7 Supported WebcamsList of webcam models who have had working positive feedback:

Logitech HD Pro WebCam C910 - M/N V-U0017 - P/N 860-000266Logitech QuickCam Zoom - M/N V-UW21 - P/N 861139-2000Logitech QuickCam Connect - M/N V-UCV39 - P/N 860-000114Microsoft LifeCam HD 3000Microsoft LifeCam VX 5000