The$Team$Performance$Curve$ - Michigan State myra/DED/ $Team$Performance$Curve$ t $ Team*Effec1veness $ Highperformanceteam* Real*team* Poten1al*team* Pseudo*team* Working* group*

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  • The Team Performance Curve Pe

    rforman

    ce Im

    pact

    Team Effec1veness

    High-performance team

    Real team

    Poten1al team

    Pseudo team

    Working group

    ( Katzenback & Smith The wisdom of teams)

  • Key Features

    Small number of people

    Complementary skills and ideas

    Commitment to common purpose

    Commitment to common working approach

    Clear performance goals

    Mutual Accountability

    ( Katzenback & Smith The wisdom of teams)

  • Team Working Iceberg

  • ImplicaBons Of Iceberg for Team Members

    Focus on surfacing issues and discussing the undiscussables that are creaBng barriers

    Focus on leveraging conflict

    Focus on generaBng ideas - not blocking

    Focus on reflecBon as well as acBon

    Focus on building and linking rather than criBcising

  • The Five Faces (Tukmann)

    Each change of face is part of a normal, natural process

    FORMING

    PERFORMING

    STORMING

    NORMING

    INFORMING

  • Group Processes

    Groups wear five faces STORMING: Confusion, anger, dissa1sfac1on & withdrawal Power, misalignment issues Lots of bickering

    NORMING: Focus on harmony/posi1ve feelings Establish rules, policies, performance standards Maintains a sense of group

    PERFORMING: High esprit, trust, energy & crea1vity Role flexibility & empowerment Listen & strive for consensus

    INFORMING (or LEARNING): Striving to understand, learn, evaluate Developing a shared mindset Exploring & tes1ng values/habits

    FORMING: GeYng to know one another Clarifying mission, purpose Uncertain1es & anxie1es

  • Belbin Team Roles

  • A Balanced Team Needs

    EXTERNAL AWARENESS

    Reconnaissance, Rela,onships

    EXPERTISE Focus, Knowledge

    THINKING POWER

    Crea,ve, Unorthodox Analy,cal, Evalua,ve

    PRODUCTIVITY Structured, Methodical Detailed, Perfec,onist

    PEOPLE SKILLS Sensi,vity, Cohesion

    LEADERSHIP Considered, Strategic

    Urgent, Driving

  • Belbin Team Roles PL

    RI

    CO

    SH

    ME

    TW

    IM

    CF

    SP

    DR

    Plant

    Resource InvesBgator

    Co-ordinator

    Shaper

    Monitor Evaluator

    Team Worker

    Implementer

    Completer Finisher

    Specialist

    "Dropped Points"

  • Plant

    PL

    CREATIVITY

    IDEAS

    UNORTHODOX

    SOLITARY

    IMAGINATION INDEPENDENT

    STRATEGIES

  • Resource Inves1gator

    RI

    CONTACTS

    RESOURCES

    SOCIABLE NETWORKS

    INFORMATION

    ENTHUSIASM

    EXTERNAL CO-ORDINATION AND NEGOTIATION

  • Co-ordinator

    TRUSTING

    ORGANIZES

    ASSIGNS TASKS/RESPONSIBILITIES

    CALM

    ENCOURAGES GROUP

    CONFIDENT

    INDENTIFIES INDIVIDUAL TALENT

    CLARIFIES OBJECTIVES

    CONTROLS

    DELEGATES

    CO

  • Shaper

    SH

    ARGUES DRIVE

    NEED FOR ACHIEVEMENT

    COMPETITIVE

    LIKES TO WIN PRESSURE

    IMPATIENT

    INSIGHTFUL

    ASSERTIVE

    CHALLENGES

  • Monitor Evaluator

    ME

    COOL HARD HEADED

    SEES ALL OPTIONS

    VALIDATES

    ANALYSES

    EVALUATES

    SERIOUS

    JUDGMENTAL

    CAREFUL

  • Team Worker

    TW

    COMMUNICATOR

    FLEXIBLE

    OVERCOMES TENSION AND CONFLICT

    WARMTH

    SOCIABLE

    RESPONSIVE

    PERCEPTIVE

    SUPPORT

    INDECISIVE

    TEAM SPIRIT

  • Implementer

    IM

    DISCIPLINED RELIABLE

    STRUCTURE

    HARD WORKING

    ORGANISES

    PRACTICAL APPLICATION

    SYSTEMATIC LOYALTY

    COMMON SENSE

  • Completer Finisher

    CF

    ANXIOUS

    SENSE OF URGENCY

    FOLLOWS THROUGH

    MAINTAINS STANDARDS

    ACCURACY

    PERFECTIONIST

    DOESN'T DELEGATE

    ATTENTION TO DETAIL

  • Specialist

    SP

    LACKS INTEREST IN OTHER SUBJECTS

    NARROW

    DEDICATED

    PROFESSIONAL STANDARDS

    TECHNICAL KNOWLEDGE AND SKILLS

    SINGLE- MINDED

    PRIDE IN OWN SUBJECT

    DEFENDS OWN TERRITORY

  • A Balanced Team Needs

    EXPERTISE

    Focus, Knowledge

    Specialist

    EXTERNAL AWARENESS

    Recogni1on, Rela1onships Resource InvesBgator

    THINKING POWER Crea1ve, Unorthodox

    Plant Analy1cal,

    Evalua1ve Monitor Evaluator

    PEOPLE SKILLS

    Sensi1vity, Cohesion

    Team Worker

    PRODUCTIVITY Structured, Methodical

    Implementer Detailed, Perfec1onist

    Completer Finisher

    LEADERSHIP

    Considered, Strategic

    Co-Ordinator

    Urgent, Driving

    Shaper

  • Dropped points

    DR

    SELF IMAGE

    CONTROL ITEMS"

    HIGH SCORE - MAYBE UNSURE OF OWN CONTRIBUTIONS

    NOT RELATED TO SPECIFIC TEAM ROLES ASK FOR FEEDBACK ?

  • Belbin Team Roles PL

    IM CF

    ME

    RI

    SH

    plant

    implementer completer finisher

    monitor evaluator

    resource inves1gator

    shaper

    CO

    specialist

    team worker

    co-ordinator

    TW

    SP