Thermo Scientific Smart-Vue.pdfyour computer boots, ensuring reliable intervention-free operation. 1.3.1 MySQL Installed with Smart-Vue Server, MySQ L is an open-source database that

Thermo Scientific

Smart-Vue Administrator's Manual

316266H13 January 2011

© 2011 Thermo Fisher Scientific Inc. All rights reserved.

Disclaimer and limitation of liability

Thermo Fisher Scientific assumes no responsibility for any loss or claims by third parties which may arise through the use of this manual and the information contained herein. This document is non-contractual and subject to change without notice.

Thermo Fisher Scientific’s liability is subject to its standard terms and conditions of sale.

Do not open the product casing and do not disassemble or modify internal components in any manner whatsoever. Thermo Scientific products do not contain any internal components that require user intervention or repair. If the product or device shows signs of improper operation, disconnect it immediately from its power source and contact Thermo Scientific technical services so that the device can be examined under proper conditions.

Release history:

Initial release January 2011

Table of Contents

Table of Contents

1 Software Architecture ................................................................. 11.1 Overview ................................................................................... 11.2 Applications ............................................................................... 51.2.1Smart-Vue Client ................................................................... 51.2.2Smart-Vue Control Center ..................................................... 5

1.3 Services ...................................................................................... 61.3.1MySQL .................................................................................. 61.3.2 SmartService ......................................................................... 71.3.3 Smart-Vue Server .................................................................. 71.3.3.1 Receiver list ...................................................................... 91.3.3.2 SQL database settings ...................................................... 111.3.3.3 Services – Settings ........................................................... 121.3.3.4 EULA ............................................................................... 141.3.3.5 About ................................................................................ 141.3.3.6 Application menus and icons ........................................... 14

1.3.4 Enabling/disabling 21 CFR Part 11 ...................................... 151.3.5 Alarm Management System .................................................. 17

2 Preventive Maintenance Guidelines .......................................... 192.1 Device installation ..................................................................... 192.1.1 SDP automatic wireless setup considerations ....................... 192.1.2 End-point module wireless communications ........................ 242.1.2.1 Smart-Vue end-point module wireless range ................... 242.1.2.2 Radio wave propagation ................................................... 252.1.2.3 Radio wave absorption ..................................................... 252.1.2.4 Environment-related properties ........................................ 262.1.2.5 Interference with other electronic devices ....................... 292.1.2.6 Placing Smart-Vue end-point module for best performance 29

2.1.3 Installation recommendations ............................................... 302.1.3.1 IQ/OQ ............................................................................... 302.1.3.2 Cleaning procedure (chemical compatibility) .................. 312.1.3.3 General precautions .......................................................... 332.1.3.4 Proper device handling ..................................................... 34

2.1.4 End-Point module interface .................................................. 342.1.4.1 LCD and pushbutton ........................................................ 342.1.4.2 Alarm conditions shown on LCD .................................... 352.1.4.3 Short-press ....................................................................... 372.1.4.4 Long-press ........................................................................ 382.1.4.5 End point module serial numbers ..................................... 392.1.4.6 Color ring (shrink tube) scheme ....................................... 40

Thermo Fisher Scientific Smart-Vue Administrator Manual i

Table of Contents

2.1.4.7 Battery .............................................................................. 402.1.4.8 Memory Storage Capacity ............................................... 432.1.4.9 Sensor serial numbers ...................................................... 44

2.2 Ongoing maintenance ................................................................ 452.2.1 Calibration ............................................................................. 452.2.1.1 Digital sensor overview ................................................... 45

2.2.2 Daily ...................................................................................... 492.2.3 Weekly .................................................................................. 502.2.4 Monthly ................................................................................. 512.2.5 Yearly .................................................................................... 512.2.6 Every 5 years ......................................................................... 52

3 Troubleshooting ........................................................................... 533.1 Error codes ................................................................................. 533.2 Diagnostic flowcharts ................................................................ 543.2.1 -997: Probe error ................................................................... 553.2.2 -998: Communication error ................................................... 563.2.3 -999: General error ................................................................ 57

ii Smart-Vue Administrator Manual Thermo Fisher Scientific

Software Architecture

1 SoftwareArchitecture

This section describes the various software components of the Smart-Vue monitoring system.

1.1 Overview The Smart-Vue system operates in a traditional client-server mode: the Smart-Vue Client application installed on computers in the network accesses and manages data stored on a common server.

The server’s role is to collect data from a network of sensors monitoring different physical parameters, such as temperature, differential pressure, CO2 levels, and more. This data is logged and transmitted wirelessly by Smart-Vue end-point modules to receivers connected to the server.

Figure 1. Sample network with client/server architecture and wireless end-point modules

Thermo Fisher Scientific Smart-Vue Administrator Manual 1


The physical components (sold separately) of the Smart-Vue system include:

Table 1. Smart-Vue system devices

Smart-Vue wireless sensor end-point modules

• Temperature

• Temperature + Relative humidity

• Platinum Resistance Thermometer (PT100)

• 4-20 mA

• Dry Contact

• CO2/Temperature

• Differential PressureReceivers / repeaters

• USB receiver (plugged into Smart-Vue server computer)

• Serial receiver (plugged into Smart-Vue server computer)

• TCP/IP receiver (located on the same TCP/IP network as the Smart-Vue Server computer

• Standalone repeater (placed between receiver and wireless sensor end-point module)

Alert device

• Wireless siren (audio/visual alert)

• Telephone modem (automated voice message alert)

2 Smart-Vue Administrator Manual Thermo Fisher Scientific


The software components of the Smart-Vue system include:

Table 2. Smart-Vue system software

These components function together as shown in the following diagram:

Smart-Vue software components

• Smart-Vue Client(installed on as many computers as required)

• Smart-Vue Server(one central server per site)

• Smart-Vue Alarm Management System(service running on server computer)

• SmartService(running on the server, one instance per receiver, named “emul_<receiver name>” for each receiver)

• MySQL(database that stores all system information and collected data)

• Smart-Vue control center(service running on server computer)



Figure 2. Overall Smart-Vue system hardware and software architecture



1.2 Applications This section describes the software components in the Smart-Vue monitoring system.

1.2.1 Smart-Vue Client The Smart-Vue Client application was developed as a standalone executable program. This executable can be used on all Microsoft Windows® 32-bit operating system versions, Windows XP SP2 or higher, Vista or 7 Business, Ultimate, and Enterprise, Windows Server 2003 and 2008. Smart-Vue Client can be installed to your computer using the Smart-Vue installation CD-ROM. The application may also be:

• Run directly from a USB key

• Sent by e-mail to another user, who may copy and run software from desired location on his or her hard drive (note: some antivirus programs block e-mail containing executables).

• Executed from a server computer without having a local copy on your PC

• Copied and pasted from a server computer to the desired location on your own hard drive

As a standalone application, this application does not require the presence of other installed files, such as DLLs, to operate.

1.2.2 Smart-Vue ControlCenter

The Smart-Vue Control Center is an application that lets you interact with the Smart-Vue Server and Alarm Management System (AMS) applications on Window Vista®, Windows 7®, Windows Server 2008®. These operating system version do not allow applications running as system services to offer a graphical user interface. The Smart-Vue Control Center solves this problem by:

• Stopping applications running as services (when requested).

• Restarting those applications as graphical Windows applications.

This feature is intended for advanced users only, for the purpose of troubleshooting specific issues.



Note : Windows XP and Windows Server 2003 allow service applications to interact with the desktop. You may access the Smart-Vue applications using their icons in the application tray in the lower right-hand corner of the desktop ( ). You therefore do not need to use the Smart-Vue Control Center application on Windows XP and Windows Server 2003.

1.3 Services To check the status of service applications running on your Smart-Vue Server computer:

1. Right-click on My Computer (on your desktop)

2. Click on Manage ==> Services and Applications ==> Services

3. For normal operation, the following Smart-Vue services must be started and running as services:

• SVuServer

• SVuAMS

• emul_<receiver name>

By default, these services are configured to restart automatically when your computer boots, ensuring reliable intervention-free operation.

1.3.1 MySQL

Installed with Smart-Vue Server, MySQL is an open-source database that runs as a service on the server computer. MySQL is configured to run on port 33006 in order to coexist transparently with other MySQL engines (if installed), which generally use port 3306.



Note :

• MySQL does not offer any particular user interface.

• The application and its components are installed in C:\SmartVue\mysql\

• Check with your IT service for advanced tools or help with additional MySQL configuration.

1.3.2 SmartService One instance of the SmartService application runs for each receiver configured in your Smart-Vue system. This service ensures the independent and simultaneous operation of each receiver.

• The name of the SmartService instance is: emul_<receiver_name>, where <receiver_name> is the name you assign to a specific receiver when configuring the Smart-Vue system.

• A system with several receivers will be running several SmartService services, named emul_<receiver1_name>, emul_<receiver2_name>, emul_<receiver3_name>, etc., using the names you assign to the receivers.

• The first SmartService instance communicates on port 1091, the second on 1092, incrementing upwards.

Note : By default, the installation wizard automatically names the Smart-service as emul_local. This name can be changed using the Smart-Vue Server interface.

1.3.3 Smart-Vue Server Smart-Vue Server is the central software component in the Smart-Vue system. This application requires a PC running the following Microsoft Windows 32 bit systems: XP Pro SP2 or later, Vista or 7 Business, Ultimate, and Enterprise, Windows Server 2003 and 2008.



Smart-Vue server acts as a middleware application that forwards data collected from Smart-Vue end-point modules (via receivers) to the MySQL database, and managing all configuration, user, and alarm system settings. This application runs as a service, receiving client workstation connections on port 1090. This port may be changed if necessary.

This section describes the Smart-Vue Server graphical user interface. You must login as a user with Super Admin or Admin rights. To open the application:

1. Right-click on the Smart-Vue Server icon in the Windows application tray ( ), and select Open, or use the Control Center ( ) in the Windows application tray.

2. Enter your login name and password to continue.

Note : All changes are tracked in the audit trail, which may be accessed using the Smart-Vue Client application.



Figure 3. Smart-Vue Server graphical user interface

Note : These functions are for expert use only.

Here is a description of the available options in this interface:

1.3.3.1 Receiver list Act as Remote Server on port Enables you to change the port for TCP communication with client. If you change the value here, then you must specify the new port number in the login screen of Smart-Vue Client:



Listening Interval on TCP port Sets frequency at which the SVuServer service reads emul_<receiver_name>. Speeds under 100 ms require a very fast server.

Send back to client interval Sets frequency at which SVuServer sends information back to Smart-Vue Client. Speeds under 100 ms require a very fast network.

Remove receiver Removes the selected receiver from the application. The application will not remove the receiver here unless you first remove all associated end-point modules using Smart-Vue Client.

Rename receiver Changes the name of the selected receiver. This can be done even when end-points have been previously configured. Names may be composed of up to 8 alpha-numeric characters, including the underscore character ( _ ). Do not use spaces.

SmartService applications

work as a Service Process If this checkbox is checked, the SmartService applications operate normally as Windows services. You would only uncheck this box to trace

SpecifyTCPportnumberhere



low-level error messages. Expert use in an MS DOS-mode window only. To carry out this temporary change, click on Re-Start, or Stop and Start to switch from service to application.

Register SmartService Adds the SmartService (emul_<receiver_name>) for the selected receiver to the Windows registry (done by default when you install a new receiver). There is no confirmation when you press this button.

Remove SmartService Removes the SmartService (emul_<receiver_name>) for the selected receiver from the Windows registry (done by default when you delete a receiver). There is no confirmation when you press this button.

1.3.3.2 SQL database settings To view and/or modify Smart-Vue Server database settings, click on the SQL database settings tab.

Figure 4. Smart-Vue Server: SQL database settings



Here is a description of the settings on this tab:

User name / password Login information used by Smart-Vue Server to connect to My SQL. The user name and password are set by default during installation and may only be changed by a qualified database administrator.

Host The IP address of the host computer running MySQL.

TCP port The port on which the MySQL application is listening.

Check tables Click on this button to check database integrity and repair tables. Tables will be repaired automatically in case any errors are detected.

PLEASE MAKE A BACKUP OF YOUR DATABASE BEFORE USING THIS FEATURE.

If you need to change any of the preceding information:

1. Click on the Change settings button. The button label then changes to Apply.

2. Make the desired changes

3. Click on Apply.

1.3.3.3 Services – Settings Use the options on this tab to repair or update the following settings for Smart-Vue system services:

Register SVuServer as a service If necessary, click on Register to add SVuServer to the Windows registry (done by default during installation). This can be useful, for example, if your registry is damaged



and the service is not listed. Clicking on Unregister removes the service from the registry.

Register SVuAMS as a service If necessary, click on Register to add SVuAMS to the Windows registry (done by default during installation). This can be useful, for example, if your registry is damaged and the service is not listed. Clicking on Unregister removes the service from the registry.

Printer used for alerts This feature allows your Smart-Vue Client application(s) to access printers that are available on the server. That is, the server may have configured printers that are not the same as those on the Smart-Vue Client computer, and you may wish to use those printers to print alerts from Smart-Vue Client (under Alert Settings, F8). If you add subsequently a new printer to the server, you must register it using this function for it to be available in Smart-Vue Client applications.

Figure 5. Publishing a server printer for Smart-Vue Client

To “publish” a server printer for clients:1. Click on the pull-down menu.2. Select the desired printer.3. Click on Register. This information is stored in the SmartVue Server.ini file in the [Printers] section.



4. Repeat this procedure for each printer you wish to add.

Note : Printers added in this manner are published for the entire base of Smart-Vue Client applications in your network. New printers added to the server computer will be taken into account by Smart-Vue Server the next time it is restarted.

Enable 21CFR part 11 See section Part 11 Enabling/disabling 21 CFR Part 11 on page 16

1.3.3.4 EULA Click on this tab to display the Smart-Vue Server End-user Licence Agreement.

1.3.3.5 About Click on this tab for software version and Thermo Scientific contact information

1.3.3.6 Application menus andicons File menu

Restart computer Restarts the computer.

Minimize Shrinks the application interface to the Windows taskbar.

Close Closes the graphical user interface, but does not shutdown the Smart-Vue Server service.

Note : If you shutdown the Smart-Vue Server, Smart-Vue Client applications will no longer be able to connect to transmit data, alarms, etc.



Help menu

End-user License Agreement Displays the end-user license agreement text.

About Displays software version and Thermo Scientific contact information.

The main menu bar also has the following icons:

Clears the on-screen log displayed in the bottom half of the window.

Saves the on-screen log as a text file that you may send to technical support if necessary.

Closes the graphical user interface, but does not shutdown the Smart-Vue Server service.

1.3.4 Enabling/disabling 21CFR Part 11

The Smart-Vue monitoring system includes an option to comply with 21 CFR Part 11 requirements. This feature is controlled from the Smart-Vue Server user interface, on the Services-Settings tab.

Figure 6. Enabling 21 CFR Part 11 for the Smart-Vue monitoring system



Enable 21CFR Part 11 Use this checkbox to enable 21CFR Part 11 compliance for the system. If the checkbox is not checked, 21CFR Part 11 compliance is not enabled.

Lock Interval (min) This field specifies the period of time after which, if no activity occurs on the computer, Smart-Vue Client will lock and require you to re-enter your password.

If this option is changed on the Smart-Vue server (enabled or disabled), you must close all Smart-Vue Client applications and restart them for the change to take effect. Enabling this option slightly modifies Smart-Vue Client operation. Examples include requiring justification for making changes to sensor status, making changes to sensor settings, the inability to make changes to the software protection feature, and more.

A colored icon in the Settings menu bar in Smart-Vue Client indicates whether this option is currently enabled or disabled on the server.

Option disabled on the server (blue)

Option enabled on the server (orange)

Figure 7. Smart-Vue Client showing 21 CFR Part 11 status



1.3.5 Alarm ManagementSystem

Running as a service, the Smart-Vue Alarm Management System (AMS) is an application that generates alerts based on the information transmitted by Smart-Vue Server to the database. AMS transforms alarms detected by the appropriate SmartService, transmitted to Smart-Vue Server, and stored in the database, into a multimedia signal that is sent to fixed or mobile phones, text message (SMS), fax, e-mail, or printer according to your configuration.

You may access the Alarm Management System interface as follows (you must login as a user with Super Admin or Admin rights):

1. Right-click on the Smart-Vue AMS icon in the Windows application tray ( ), and select Open, or use the Control Center ( ) in the Windows application tray.

2. Enter your login name and password to continue.

Figure 8. Alarm Management System informational interface



This interface is purely informational and does not have any effect on stored data or settings. The actions listed here are stored permanently in the audit trail.

Note : In case of anomaly in the alarm system, you may check to make sure that SVuAMS is listed as “started” in the list of active Windows services(My Computer ==> Manage ==> Services and Applications ==> Services).

Note : If you shutdown Smart-Vue AMS, your system will no longer generate alerts when anomalies are detected.

The main menu bar also has the following icons:

Clears the on-screen event log displayed in the right half of the window.

Closes the graphical user interface, but does not shutdown the Alarm Management System service.


Preventive Maintenance Guidelines

2 PreventiveMaintenance

Guidelines

This section describes specific product considerations and actions to help you ensure optimal operation of your Smart-Vue monitoring system over time.

2.1 Device installation The Smart-Vue system is based on collecting data at various sources, such as freezers and ovens, and transmitting it wirelessly to a central database, as described earlier in this document. As such, you may need to take some aspects of wireless communications into account when installing your end-point modules. This section provides an overview of some issues you may wish to keep in mind with respect to your system.

2.1.1 SDP automaticwireless setup

considerations

This section describes the operation of the automatic wireless configuration feature in all Smart-Vue end-point modules. The diagram below shows the basic operating procedure for the service discovery (SDP) process:



Figure 9. Service Discovery Protocol (SDP) procedure for automatic wireless configuration

This table describes when to use SDP and auto-connect features:

Initial installation Installation using SDP desirable

Manual installation desirable

The number of modules per receiver is 15 or fewer (here we are not counting the total number of end-point modules in the network, but only those that are connected to a given receiver)

Yes



When is it recommended to add a repeater?

In the example below, each of the Level 1 modules (those closest and directly connected to the receiver) are repeaters for several Level 2 modules. Here, the system is optimized by adding a repeater. In this case, with Autoconnect activated in Smart-Vue Client, battery life in the Level 1 modules is protected, yet the modules can serve as repeaters if there is a problem with the dedicated repeater.

The number of modules per receiver is over 15

Yes

Situations after installation using SDP

Module operationas repeaters

Solution

All modules of the same level are repeaters for 3 other modules (see Figure 10)

You may leave auto-connect active (in Smart-Vue Client), but it will not be used by modules.

Revisit the configuration manually and add a standard repeater (see Figure 11)

Over 50% of the end-point modules are attached to the receiver via 2 or 3 modules (Level 2 or 3, as in Figure 13).

Auto-connect may be activated and it will be operational. Module battery life will be affected.

To protect battery life in Level 1 modules, revisit receiver position in order to reduce the number of modules acting as repeaters, or add a TCP/IP receiver (Figure 14 and Figure 15)

A majority of the modules (over 50%) are directly attached to the receiver, or via one other module.

Auto-connect may be activated. Battery life is optimized (Figure 12 and Figure 15)



Figure 10. Over-using Level 1 modules as repeaters shortens their battery life

Figure 11. Adding a repeater optimizes battery life for these Level 1 modules

Sample case where a repeater is not required

In the example below, not all of the Level 1 modules are setup as repeaters. This means that in case the Level 1 module acting as a repeater stops communicating, the Level 2 modules will automatically reconfigure their route to the receiver via the other Level 1 module. On the other hand, the load in this case could be balanced more equally by configuring two of the Level 2 modules on one of the Level 1 modules, and the other Level 2 module on the second Level 1 module.



Figure 12. A second Level 1 end-point module can serve as a backup repeater

When is it a good idea to revisit receiver position or add a receiver?

The configuration below illustrates a situation that can be improved by moving or adding a receiver. In this case, the last link between the Level 1 module and the receiver can be considered a critical path for multiple end-point modules. In this example below the data load will shorten the module battery life. In addition should the level one end-point module fail, there will be no additional path for automatic reconnection.

Figure 13. The Level 1 repeater represents a critical path for this network branch

This same network branch can be optimized by placing the receiver in a more central location.



Figure 14. The network branch can be optimized by placing the receiver appropriately

Another option is to add another receiver (depending on the real number of end-points in your network).

Figure 15. Networks may also be optimized by adding receivers

2.1.2 End-point modulewireless communications

2.1.2.1 Smart-Vue end-pointmodule wireless range

Wireless system range is generally specified as a line-of-sight measurement, that is, without physical obstacles. Smart-Vue end-point modules offer a line-of-sight range of around 700 meters (2300 ft). This range can be extended by using repeaters, and by using the end-point modules themselves as repeaters (native feature in all Smart-Vue end-point modules). In a closed environment (i.e. indoors), range generally reaches from 25 to 100 meters (82 –to 330 ft) without a



repeater, and 100 to 400 meters (330 to 1300 ft) using up to three repeaters. Variations in range are due to mostly to obstacles in the environment.

2.1.2.2 Radio wave propagation In order to setup wireless network architecture, it is useful to keep in mind some of the basics of Hertzian radio wave propagation, particularly when setting up repeaters to achieve optimal range. The uninhibited propagation speed for waves in a vacuum is 3.108 m/s. In all other environments, signals are attenuated by absorption, reflection, refraction, and diffraction.

2.1.2.3 Radio wave absorption When a radio wave encounters an obstacle, part of its energy is absorbed and transformed into lost energy, while part continues to propagate in an attenuated manner. Part may also be reflected. Signal attenuation during transmission is referred to as power loss. Attenuation increases with distance. In addition, when radio waves collide with obstacles, the attenuation value depends largely on the obstacle’s composition. Metallic obstacles generally reflect radio waves strongly, while water absorbs the signal.

Note : It is important for the wireless signal strength indicated in Smart-Vue Client to be 30% or higher. If the signal strength for any given end-point module or repeater is lower than 30%, then you must try to reposition end-point modules for better performance or consider using one or more repeaters to achieve a stronger end-to-end signal.



2.1.2.4 Environment-relatedproperties

The weakening of wireless signals is largely due to the properties of the environment crossed by the radio waves. This table shows some sample attenuation properties for various materials:

Table 3. Wireless interference in various environments

The main factors that decrease coverage include:

• Module mounted on metal surfaces (typically 30% loss of range)

• Hollow, lightweight walls filled with insulating wool on metal foil

• Hanging ceilings with panels made of metal or carbon fiber

• Steel furniture, lead glass or glass with metal coating

Fire-safety walls, elevator shafts, staircases and supply areas should be considered as screening (causing a screen). Avoid screening by repositioning the transmitting and/or receiving antenna away from the radio shadow, or by using a repeater.

Materials Attenuation ExamplesAir None Open space, interior courtyardsWood Low Doors, floors, wallsPlastic Low BarriersGlass Low Non-tinted glassTinted glass Medium Tinted glassWater Medium Aquariums, fountainsLiving beings Medium Crowds, animals, people, plants

Brick Medium WallsPlaster Medium Dividing wallsCeramic High TilePaper High Rolls or reams of paperConcrete High Heavy walls, floors, pillarsSafety glass High Bulletproof windows

Metal Very high Reinforced concrete, mirrors, metal cabinets, elevator shafts



Angle of penetration

The angle at which the transmitted signal hits the wall is very important. The effective wall thickness – and with it signal attenuation – varies according to this angle. Signals should be transmitted as directly as possible through walls. Wall niches should be avoided. Avoid an undesirable angle of penetration by repositioning the receiver or by using a repeater.



Receiver placement

Receivers should not be installed on the same side of the wall as the module. Near a wall, the radio waves are likely to be subject to interfering dispersions or reflections. Consequently, position the receiver on the opposite or connecting wall.

Distance between receiver and sources of interference

The distance between receivers and other transmitters (e.g. GSM / DECT / wireless LAN) or high-frequency sources of interference (computers, audio and video equipment) should be at least 40cm.



2.1.2.5 Interference with otherelectronic devices

Smart-Vue products use the license-free ISM band (Industrial Scientific Medical). This frequency is reserved for remote monitoring-type applications, and is different from that used for cellular telephones and wireless land-line phones. There is therefore no risk of frequency interference or disturbance with these types of devices. The wireless system used in Smart-Vue products complies with current international standards and regulations for each country in which they are sold.

Note : It is worth noting that radio-frequency emissions from Smart-Vue end-point modules are 80 times weaker than a cell phone.

2.1.2.6 Placing Smart-Vueend-point module for best

performance

For optimal operation, follow these recommendations when physically placing your device:

• Do not place the end-point module within 40 cm (16 in.) of another end-point module.

• Make sure the wireless end-point module is not placed on an electrical conduit or cable tray (such as for computer network cables).

• For best results, place the end-point module so that it faces the general direction of the receiver antenna.

• Keep about 20 cm (8 in.) of clear space around the end-point module. An end-point module that is placed between two refrigerators of close proximity may not communicate effectively.

• Make sure all cables, if any, are firmly attached



2.1.3 Installationrecommendations

2.1.3.1 IQ/OQ We highly recommend you perform a complete Installation Qualification and Operational Qualification procedure. Contact your Thermo Fisher sales representative to find out more about this service. If you do not intend to perform this type of qualification, here are a few suggestions to test the end-point modules in your system.

1. Start by configuring alarms in Smart-Vue Client (as described in the Smart-Vue Client User Manual).

2. Test your alert configuration by inducing temporary alarm conditions on your Smart-Vue end-point modules, for example:

Sensor type SuggestionTemperature If the target temperature zone is under 30°

C (86° F), hold the sensor in your hand to raise the temperature until an alarm is generated.

If the target temperature zone is above 30° C (86° F), remove the sensor from its enclosure and wait for the alarm to go off.

Differential pressure

Unplug the tubes from the Smart-Vue monitor to trigger an alarm.

Temperature / humidity

You can reach 80% relative humidity simply by holding the sensor close to your mouth and blowing on it.

If your target is expected to be around 70-80% relative humidity, remove the sensor from the enclosure and place it in “normal” room, where humidity is generally around 50%.

CO2 Remove the sensor from the incubator. The measured CO2 level will drop to the ambient level.

Dry contact Close or open the contact by touching the end-point module’s two wires together.



Table 4. Simple actions to induce temporary alarm conditions for testing end-point modules

2.1.3.2 Cleaning procedure(chemical compatibility) When preparing Smart-Vue end-point modules for use in sterilized

environments, you may clean the end-point module with a soft cloth using a variety of products, described in the table below. The different parts of the Smart-Vue end-point module that may be sensitive to such products are:

Transparentwindow over LCD

Casing

Seal & push-button



Ratings: E = Excellent, G = Good, F = Fair, P = Poor

Note :

Do not allow liquid to penetrate the openings on CO2 sensors.

Weak Acids

Strong Acids

Weak Alkalis

Strong Alkalis

Organic Solvents

Alcohols

Hydro Carbons

Fuels Gamma Radiation

UV Radiation

End-point module casing: Polycarbonate/ABS Alloy PC/ABS

E G G F P P P P G F

Seal / button: Saturated Styrenic Block Copolymer Thermoplastic Elastomer SEBS

E G E G P F P P P F

Transparent Window Acrylic/Polycarbonate Alloy PC/PMMA

G G G G P F P F F F



2.1.3.3 General precautions • The personal computer (PC) running Smart-Vue Server software runs continuously, 24/7/365, and should be connected to an Uninterruptible Power Supply (UPS) that protects against power surges and provides power to back up the PC and components.

• The AC adapter used for your serial receiver (if applicable) should also be plugged into the UPS.

• The UPS is also recommended as a power backup for your communication/network systems.

• Weekly manual system testing (e.g., disconnect the sensor from the end-point module, verify that the communications system is working) should be performed as defined in your Standard Operating Procedure (SOP).

• Recommended maintenance and calibration procedures should be followed.

• If you are storing cold products, Thermo Fisher Scientific recommends use of a back-up cooling system (e.g., CO2 or LN2) to maintain freezer chamber temperature below the critical level should a power failure occur. Contact your local sales representative for more information.

• Thermo Fisher Scientific recommends Installation and Operational Qualifications (IQ/OQ) be performed before initial use.

Temperature detection openingon back of unit

CO2 detector opening

Power/communicationcable plug



• For timely notification of an emergency/alarm, it is critical to establish primary, secondary and tertiary call-out procedures with escalation so contact is not dependent on reaching one individual. Ideally, ultimate contact is with a security department or company with 24/7 monitoring.

• When routing cable for Smart-Vue sensor (if necessary), avoid direct contact with or close proximity placement of the sensor cabling with any high voltage wiring. Cabling should be placed with no less than a minimum of 5 cm (2 inches) distance from high voltage components. Also, avoid running the sensor cable in parallel with high voltage wiring.

• For all other manufacturers’ equipment, contact the manufacturer of the instrument for instructions regarding proper placement of the Smart-Vue end-point sensor.

Please see the relevant product manuals included on the Smart-Vue CD-ROM for details on installing Smart-Vue receivers and Smart-Vue Server/Smart-Vue Client software.

2.1.3.4 Proper device handling Smart-Vue end-point modules must be handled with care to avoid damaging any of the internal or external components. As common sense would dictate, you must not drop end-point modules or subject them to undue shock.

Two cases in particular are worth mentioning:

CO2 end-point module care• CO2 sensor end-point modules must be removed from the interior

chamber of incubators or ovens if operating at temperatures above 50C, such as in the case of a heat sterilization cycle.

• Do not spray CO2 sensor end-point modules with liquid cleaners. Use a soft cleaning cloth as described in the preceding section.

Differential pressure end-point module care• Disconnect the plastic tubes from the Smart-Vue end-point module

before decontaminating a room where pressure is being monitored. This is to avoid damaging the internal sensor with aggressive solvents and cleaning products.



2.1.4 End-Point moduleinterface

2.1.4.1 LCD and pushbutton Smart-Vue end-point modules offer a simple interface comprised of an LCD screen and a pushbutton, as described here (for normal operation):

• Battery information is updated once a day

• Signal strength information is updated each time data is transmitted wirelessly

• Values are updated upon each measurement

• The end-point module’s name is updated once a day or following changes made to Sensor Settings in Smart-Vue Client (double-click on sensor name ==> Settings tab ==> Sensor state)



Figure 16. Smart-Vue end-point module interface overview

2.1.4.2 Alarm conditions shownon LCD

When alarms are configured in Smart-Vue Client, the LCD on the Smart-Vue end-point module changes if an alarm condition is detected.

Battery level –10%

–40%

–70%

Sensor name orserial number(also displaysstatus messagefor alarms)

Wireless signalstrength

– 0%

– 30%

– 50%

– 70%

– 100%

Latest sensor reading

Multi-functionpush-button

Single press to updatereading on single module.

On double module,press again to readsecond sensor.

Long-press-3 secs thiscan be done any time,but is recommendedto use for installationonly to initiate discovery process.



Figure 17. Smart-Vue end-point module indicating alarm condition

Note : It is important to note that for alarms triggered when a limit value has been exceeded, the triangular indicator remains displayed on the Smart-Vue end-point module screen until the alarm is acknowledged via the software. The triangle remains even if the sensor value returns to a level within alarm limit boundaries.

Warnings

The end-point module displays a specific label for each alarm that is detected. These labels appear on the bottom line of the LCD.

For single end-point modules:

HIGH VALUE A measured reading is above the high limit value (after time delay, if configured).

LOW VALUE A measured reading is below the low limit value (after time delay, if configured).

SENSOR FAIL No functional sensor is detected.

Alarm icon

Alarm description



For double-end-point modules:

HIGH VALUE 1 A measured reading is above the high limit value (after time delay, if configured) on the first sensor.

LOW VALUE 1 A measured reading is below the low limit value (after time delay, if configured) on the first sensor.

SENSOR 1 FAIL A measurement value for sensor 1 is not detected.

HIGH VALUE 2 A measured reading is above the high limit value (after time delay, if configured) on the second sensor.

LOW VALUE 2 A measured reading is below the low limit value (after time delay, if configured) on the second sensor.

SENSOR 2 FAIL A measurement value for sensor 2 is not detected.

For all end-point modules:

LOW BATT Indicates that battery power is equal to or below a value of (10%).

2.1.4.3 Short-press On single end-point modules, a short-press on the button forces the end-point module to read the current sensor measurement and refreshes the display.

On double-end-point modules, such as temperature/humidity and temperature/CO2,

• Press once to update the display with a fresh reading of sensor 1.

• Press again to update the display with a fresh reading of sensor 2.



2.1.4.4 Long-press A long-press of three seconds on the Smart-Vue button initiates automated end-point module installation using the integrated Service Discovery Protocol.

Note : This installation method is designed for networks with up to around 15 end-point modules. For larger sites, please see the Thermo Scientific Smart-Vue Software User Manual for setup instructions or check with an experienced technician.

Follow these steps to install new end-point modules automatically:

1. Press the button on the front of the end-point module for 3 seconds.

2. If a receiver or repeater (if applicable) is within wireless range, the Smart-Vue end-point module automatically establishes the wireless connection, as shown in the sequence of screen shots below:

Figure 18. Smart-Vue end-point module automatic wireless setup sequence



Note : The end-point module begins data-logging upon startup even if it does not connect to the wireless system. If the end-point module does connect to the system, as shown in Figure 18 we recommend that you avoid performing a long-press again, which consumes battery life for no reason. In that case, install the end-point module in Smart-Vue Client manually.

2.1.4.5 End point module serialnumbers

The serial number label on end-point modules contains various manufacturing information, as described here:

Figure 19. Typical product serial number sticker

The overall serial number scheme is: PB-TT-5Y-FT-SN-SN, where:

PB: reference of programming bench (internal use)

TT: Type of sensor: 35=Temperature/humidity. 17 = All others sensor (refer to the other T)

5Y: Manufacturing year 50 = 2010, 51 = 2011, 52 = 2012 and so on

F: Frequency: 6 or 4= 915 MHz; 3 = 868 MHz or 867 MHz (refer to module label); 9= 434 MHz

T= Type in the “17” family (see above):

• 1: Temperature digital sensor or Temperature/Humidity digital sensor

• 2: Not used

• 3: Differential pressure sensor



• 4: CO2 / Temperature

• 5: 4-20 mA

• 6: Dry contact

• 7: Not used

• 8: Not used

• 9: Not used

• A: PT100 sensor

• B to F: Not Used

SN-SN: serial number from 0000 to FFFF (65535 values)

For example: 051750610001 = first digital temperature sensor module operating at 915 MHz, manufactured in 2010 and programmed with bench #5.

These details are provided here for your information.

2.1.4.6 Color ring (shrink tube)scheme

• Digital temperature sensor: white

• Differential pressure sensor: no ring (sensor is embedded)

• CO2/Temp module: green

• Regular PT100 sensor, typically used for -80°C ULT Freezers: blue

• LN2 tank PT100 sensor: yellow

• Oven PT100 sensor: red

2.1.4.7 Battery When evaluating battery life, the Smart-Vue System does not query a end-point module to check the current battery strength. This method actually consumes battery power and is incompatible with our goal to provide extremely long battery life in Smart-Vue modules. Instead, battery life is based on a count of wireless board activity.



The table below provides a summary of the reference count/battery life calculation:

Table 5. Calculating Smart-Vue end-point module battery life

Here are other relevant details regarding the batteries in Smart-Vue end-point modules.

Electrical characteristics Typical values relative to cells stored for one year or less at +30°C max.: Nominal capacity 3.6 Ah

Operating temperature range -60°C/+ 85°C (- 76°F/+ 185°F) Operation above ambient T may lead to reduced capacity and lower voltage readings at the beginning of pulses.

Physical characteristics: Diameter (max) 17.13 mm (0.67 in); height (max) 50.9 mm (2.00 in;typical weight 21.9 g (0.8 oz); Li metal content approximately 0.9 g.

Smart-Vue SAFT Battery model # 17500 (Battery %/Count) Cross Reference Chart

Battery% Battery Count Battery% Battery Count Battery% Battery Count Battery% Battery Count1 454 26 11805 51 23156 76 345072 908 27 12259 52 23610 77 349613 1362 28 12713 53 24064 78 354154 1816 29 13167 54 24518 79 358695 2270 30 13621 55 24972 80 363236 2724 31 14075 56 25426 81 367777 3178 32 14529 57 25880 82 372318 3632 33 14983 58 26334 83 376859 4086 34 15437 59 26788 84 3813910 4540 35 15891 60 27242 85 3859311 4994 36 16345 61 27696 86 3904712 5448 37 16799 62 28150 87 3950113 5903 38 17254 63 28605 88 3995614 6357 39 17708 64 29059 89 4041015 6811 40 18162 65 29513 90 4086416 7265 41 18616 66 29967 91 4131817 7719 42 19070 67 30421 92 4177218 8173 43 19524 68 30875 93 4222619 8627 44 19978 69 31329 94 4268020 9081 45 20432 70 31783 95 4313421 9535 46 20886 71 32237 96 4358822 9989 47 21340 72 32691 97 4404223 10443 48 21794 73 33145 98 4449624 10897 49 22248 74 33599 99 4495025 11351 50 22702 75 34053 100 45404

Battery% Battery Count Battery% Battery Count Battery% Battery Count Battery% Battery Count



Construction and visual aspect The LS 17500 cell is constructed using concentric electrode “bobbin” technology. Cell is hermetically sealed with a sturdy glass-to-metal seal (≤ 10-7 atm.cc/sec under 1 atm. He). When inspected by the naked eye, the LS 17500 cell should not show any trace of dents, swelling, corrosion or electrolyte leakage. Marking should be readable.

Storage Before use, the LS 17500 cell should be stored in dry and cool conditions, at a temperature preferably not exceeding + 30°C. Storage at higher temperature is possible but it may later affect cell capacity and its ability to exhibit proper start-up voltage characteristics.

Battery safety tips

Note :

1. Do not remove the cells from their original packing before use.

2. Do not store the cells in bulk in order to avoid accidental short circuiting.

3. Do not heat above 120°C or incinerate.

4. Do not disassemble.

5. Do not recharge.

6. Do not solder directly on the cell.

7. Do not mix new and used cells or cells from different origins.



8. Respect the polarities of the cell.

9. Do not short-circuit.

2.1.4.8 Memory StorageCapacity

The table below shows the storage capacity for readings in Smart-Vue end-point module memory based on the sample rate (measurement frequency).

Table 6. Smart-Vue module memory capacity

Single sensor module Memory capacitySample rate (minutes) Days Hours

1 2 502 4 1003 6 1504 8 2005 10 25010 21 50015 31 75020 42 100025 52 125030 63 150060 125 3000

Dual sensor module Memory capacitySample rate (minutes) Days Hours

1 1 252 2 503 3 754 4 1005 5 12510 10 25015 16 37520 21 50025 26 62530 31 75060 63 1500



2.1.4.9 Sensor serial numbers The table below describes the composition of sensor serial numbers:

Sensor type

Characters Shown in software

Label on cable / module / sensor

Digital temperature sensor

16 300000004693C828

Automatic initialization in software

Label 300000004693C828 on sensor cable

Temperature + Humidity

8 digits_ 1 letter 10000001_T for temperature

10000001_H for humidity

Software prompt upon init.

Label 10000001 on sensor

PT100 14 digits

A for LN2 tank -200 to 0°C

B for regular PT100 -80°C

C oven probe up to +350°C

(Family code is always the same = not required)

C20008002A292B_B000F

Automatic init. in software + Software prompt

Label on end-point module:

C20008002A292B

Label on probe: B000F

Differential pressure

10 digits = sensor serial number

0932004887

Software prompt upon init

Label 0932004887on back side of module

CO2 8 Digits_1 letter 03002F25_C for CO2

Software prompt upon init

03002F25_T for temperature

Label 03002F25 on CO2 sensor



Table 7. Description of sensor serial numbers

2.2 Ongoingmaintenance

2.2.1 Calibration End-point module can be part of your ongoing maintenance process, depending on your specific needs or company/laboratory policy. Contact your Thermo Fisher Scientific Technician or Sales Representative to find out more about setting-up a calibration or preventative maintenance contract for your Smart-Vue end-point modules

2.2.1.1 Digital sensor overview Digital sensors have several advantages over analog sensors, including:

• Digital signals are completely “clean”, similarly to comparing music CDs to vinyl disks

• Signals may be transmitted over greater distances without loss

• No need to compensate for cable length

• No need to calibrate the complete sensor chain, just the sensor itself

Operating principle

4-20 mA

16 digits of DS2740 converter

C20008002A292B36 Automatic init. in software

Label C20008002A292B36on end-point module

Sensor Digital‐analog

converter

Data

Ground

+5V



The information transmitted between Data and Ground is digital:

0110 0010 1101 1101 or: a real value of 22.6°C

The temperature information for a digital sensor is coded using 16 bits:

• 2 header bits

• 12 data bits

• 2 stop bits (CRC)

This temperature information is transmitted by the wireless end-point module using the 1-WIRE® protocol (one wire bus) developed by Dallas Semiconductor. This digital information is never modified.

Temperature



Wireless encapsulation

The digital sequence 0110 0010 1101 1101 is transmitted to the wireless end-point module, which then encapsulates it within a wireless frame. This wireless frame is then transmitted (wirelessly) by the end-point module to the receiver plugged into the Smart-Vue Server computer or to a receiver on the network. The frame is composed like this:

01100111100010 0110 0010 1101 1101 110110100100111 010011100011111001111000001

Decoding the wireless frame

The wireless receiver receives the following frame and transmits it to the USB/serial port, where it is picked up by the software.

01100111100010 0110 0010 1101 1101 110110100100111

010011100011111001111000001

Temperature

Complete wireless frame

Temperature

Complete Wireless frame



This frame is identical to that sent by the end-point module. If this is not the case, then the error correction code detects an anomaly and requests for the information to be sent again. Since the digital temperature information within the data frame is strictly unchanged and identical, the Smart-Vue system simply decodes the wireless frame and extracts the temperature value.

0110 0010 1101 1101 or: a real value of 22.6°C

The digital information is then transformed into its true value by the software.

Figure 20. Smart-Vue Client benefits from accurate data all the time

The advantage of this system is that the information is not modified in any way along the communication chain. The original value is intact from one end to the other.

Temperature



2.2.2 Daily • Check system every day

• Launch the Smart-Vue Client application every day. Make sure that all sensors are read at least once per day by one or more users.

• Make sure that no error codes are displayed on the Smart-Vue client dashboard (main screen), such as “-999”. Check the diagnostics section later in this document in case an error is displayed.

• Look at the list of current alarms and acknowledge those that should be acknowledged. You may acknowledge the alarms for which the problem has been resolved.

• Check the technical alarms displayed with blue text, and proceed with repair:

Low battery alarm: Contact your purchasing department to order new batteries, or contact your Thermo Scientific sales representative.

Alarm due to lost communication with wireless end-point module: This is generally not a serious alarm. Simply make sure that the end-point module in question re-established communication with the receiver by checking the date and time of the last reading (by holding your mouse cursor over the last-read value). This value should have been recorded in the period between the current time and the measurement interval. For example, if it is 10:00 and the last reading is from 9:10, and the measurement period is one hour, then the system is OK. Otherwise double-click on the value of the last reading in Smart-Vue Client and wait about 30 seconds to update the reading. If this does not work, check the instructions to follow for error code -998 later in this document

Sensor communication error: see instructions for error code -997.

• Back-up your data every day

• Contact your database administrator to setup a daily backup strategy.



2.2.3 Weekly • Perform an “Alert Test” before the weekend

• This enables you to test your configuration and related equipment.

Figure 21. Use Smart-Vue client to test alerts

• Generate a technical alarm for a receiver fault in order to make sure that the configured alert chain operates as expected.

• If you have one or more critical devices, generate a technical alarm for an end-point module fault. Run this alarm for a group containing one or more critical devices.

• Generate a limit alarm for a group that contains critical devices. Make sure that the alert is transmitted reliably for each alarm you generate.

Note : Testing alerts in the manner ensures that your alert media (phone, fax, e-mail, printer…) are technically operational. They do not, however, enable you to verify whether you entered the right information for phone numbers and e-mail addresses.



This method will not detect incorrect phone number or e-mail address configuration. For example, you may enter an incomplete e-mail address for night or weekend mode, but carry out your alert test successfully in day mode.

2.2.4 Monthly • Range tests (Smart-Vue Client ==> Tools)

• Using Smart-Vue Client to run a performance test once a month. All end-point modules must have a signal strength of 30% or higher. Repeat the operation for end-point modules whose signal is weaker than 30% (by double-clicking on the end-point module(s) in question) to check the signal strength again. If you get the same results three times, you can conclude that the signal is in fact too weak. Improve signal strength by adding one or more repeaters, or by re-running the automatic installation procedure using the SDP sequence described earlier (typically for smaller networks with 15 or fewer wireless end-point modules).

• Battery tests (Smart-Vue Client ==> Tools)

• Check your end-point modules’ battery status once a month. If any end-point modules show a battery level less than 10%, you should change their battery immediately.

• Datalogging (Smart-Vue Client ==> Tools)

• Check datalogging status once a month. This enables you to make sure that your end-point modules are all running correctly and are logging data in memory at regular intervals.

• Generate a report

• Create a monthly sensor report. The average, highest, and lowest values are important pieces of information to ensure the proper operation of your devices.

2.2.5Yearly • Check and change batteries

• Depending on your usage, you may choose to change batteries every year.



• For the Smart-Vue CO2 end-point module, unplug the AC adapter and make sure battery still activates the screen. If not, change the battery.

• For wireless sirens, run test alarms on a regular basis (such as before long vacations) and change the batteries yearly.

• Calibrate

• Your instruments must be calibrated in order to provide precise measurements. Calibration corrects yearly sensor drift should drift occur and enables you to benefit from reliable accuracy. Contact your Thermo Fisher Scientific technician or sales representative to find out more about setting-up a calibration or preventative maintenance contract for your Smart-Vue end-point modules.

• Visually check cables, connectors, power adapters and holders (Velcro, screws, and magnet)

• Check the status of all cables, particularly flat cables. There must be no visible damage. Mounting systems must be secure and hold end-point modules and sensors firmly.

• Database archive

• Perform a complete backup of your entire database on CD-ROM, DVD, or external hard drive. If appropriate, check with your information systems department to find out about your company’s backup policy.

• UPS maintenance in compliance with manufacturer recommendations

• Uninterrupted power supplies (UPS) must be maintained in proper working order. UPS batteries must be changed at regular intervals. Check the instructions provided with your UPS for specific details for your products.

2.2.6Every 5 years • Change flat cables

• Flat cables should be changed every five years, even if they appear intact on the outside. Cable wear may be hidden inside.


Troubleshooting

3 Troubleshooting

3.1 Error codes Complete list

• -991: Download from memory failed

• Check that the radio module got datalogging enabled.

• Ask for just one measurement

• Restart datalogging

• -992: NOT USED

• -993: NOT USED

• -994: Link between Smart-Vue Server and the Smart-Service

• Firewall: TCP port used between Smart-Vue Server and Smart- Service must be open (Port 1091, 1092,…)

• Restart Smart-Service from the Smart-Vue Server interface

• -995: Smart service failure

• Restart Smart-Service from the Smart-Vue Server interface

• -996: Radio receiver failed

• USB receiver plugged in locally:

• Restart Smart-Service, if failed; reboot computer.

• Unplug receiver for at least one minute; check that the two LEDs turn red for three seconds, plug receiver back into the same USB port.

• Try on another USB port, check if the driver modifies the com port affected.


Troubleshooting

• Serial modem plugged in locally:

• Restart Smart-Service, if failed; reboot computer.

• Unplug the power supply for at least one minute; check that the two LEDs turn red for three seconds.

• Receiver over TCP/IP network:

• Network issues… Ping the receiver to see if it responds.

• Check COM port settings (COM Port Redirector device manager and Smart-Vue Server settings)

• Unplug receiver power supply for at least one minute and plug it back in.

• -997: Probe error (see diagnostic flowchart in next section)

• -998: Wireless transmission failure (see diagnostic flowchart in next section)

• -999: General error (see diagnostic flowchart in next section)

3.2 Diagnosticflowcharts

This section provides diagnostic flowcharts to guide you through troubleshooting three specific errors:

• -997: Problem occurring between the sensor and the wireless module.

• -998: General communication error.

• -999: General error when measurements are not transmitted or when communication is not working properly.


Troubleshooting

3.2.1 -997: Probe error


Troubleshooting

3.2.2 -998: Communicationerror


Troubleshooting

3.2.3 -999: General error


Documents

Thermo Scientific Smart-Vue.pdfyour computer boots, ensuring reliable intervention-free operation. 1.3.1 MySQL Installed with Smart-Vue Server, MySQ L is an open-source database that