Business Programs

Remembering Ellen Whitener ★ 1957- 2005Teacher, Mentor, Friend

BBuildingTHE WORLD’S BESTTHE WORLD’S BEST

Back to the Lawn GroundbreakingBack to the Lawn Groundbreaking

Spring 2005

McIntire School of CommerceAt the University of VirginiaSpring 2005

ach fall, I welcome third-year students to the McIntire School with remarks that stressour unparalleled commitment to excellence, ambition, innovation, integrity, and commu-nity, and our expectation that the new class will live up to these traditions. All of our pro-grams and activities are designed with these five essential concepts in mind, and thisissue of McIntireNow certainly captures our recent efforts to deliver the very bestundergraduate and graduate programs.

In this message, I want to emphasize one of these traditions, our commitment to a sense of commu-nity. I tell the new students on their first day that “the School is more than courses and computers, orbricks and books; McIntire is a community of students, faculty, staff, alumni, and friends who givetheir best, who look for the best in others, and who demonstrate respect for every person who is partof that community.” Over the past few months, we experienced two events, described in this issue,that reinforced the very special community that we enjoy.

First, the McIntire School lost a valued and beloved friend and colleague with the unexpected deathof Senior Associate Dean and Professor Ellen Whitener. Ellen was an amazing teacher, mentor, rolemodel, and leader. As I prepared for her memorial service, I realized that all of our words about theComm School community were very real. Virtually every person in the School tried to find a way tohonor Ellen, to help each other, and to support her family and friends. Students sent flowers, wroteremembrances, and cooked and delivered dinners to faculty members trying to cope with the tragedy.Members of staff units organized gatherings of faculty, staff, and students; wrote amazing messages;arranged for the bus to transport people to the memorial; coordinated news stories; helped withEllen’s email; copied her Web site; and covered for me. They were devastated, but they did their jobs.The faculty, to which Ellen was so committed, not only supported each other, but, most important,they walked into every class during that difficult week, with heavy hearts and raw emotions, and de-livered their best to the students, about whom Ellen cared so much. Alumni and friends wrote notes,donated to her memorial fund, and provided great support to the faculty and me. Never, in anysetting that I have lived or worked, did I feel a greater and more rewarding sense of community.

Second, the School held the groundbreaking ceremony for our new building complex on April 15.Alumni, faculty, staff, students, and University officials joined together in front of Rouss Hall to cele-brate a historic and transformational moment, as we begin the process of moving from Monroe Hallto our spectacular new 156,000-square-foot facility on the Lawn. Back to the Lawn is a resoundingsuccess, and it is a success because of our community. To date, the School has received approximately375 individual gifts and pledges from alumni, parents, and corporate supporters, totaling almost$40 million. We still have another $15 million to raise, but with our community, I am confident thatwe will achieve our goal.

So, the McIntire community is strong in times of tragedy and triumph, in times of joy and need. I hopethat everyone who reads this message feels a sense of pride and loyalty to the School, and I hope thatyou will stay connected or reconnect with our community. I appreciate all of your individual effortsto build it and make it even stronger. After this spring, I believe that community may be the most im-portant factor that makes the McIntire School very special and so successful.

Sincerely,

Carl P. Zeithaml, Dean

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2 ■ ConversationInternational McIntire graduates Bessma Aljarbou (McIntire ’02),

Priyanka Chopra (McIntire ’03), Gregard Heje (McIntire

’03), and Lesya Paisley (McIntire ’03) talk about what McIntire

contributed to their lives and what they hope they contributed to the School

and University.

6 ■ School News

10 ■ “Back to theLawn" Takes a GiantStep ForwardAn April 15, 2005, groundbreaking

on the historic University Lawn cel-

ebrates the construction phase of

McIntire’s exciting and important

move “Back to the Lawn.”

12 ■ Leading in a Connected WorldA cutting-edge conference co-hosted by McIntire and

Darden explores the social networks that can drive—

or derail—innovation and success.

DEAN: Carl Zeithaml ■ ASSOCIATE DEAN: Diana Mahle Staples ■ COMMUNICATIONS DIRECTOR AND EDITOR: Jim Travisano■ ASSOCIATE EDITORS: Natalie Chapman, Dana Tackett ■ GRAPHIC DESIGN/DIGITAL ARTWORK: Barbee Graphics■ PHOTOGRAPHY: Dan Addison, Josh Caplan, Natalie Chapman, Tom Cogill, Jackson Smith, Jim Travisano ■ ARCHITECTURAL RENDERING:Vladislav Yeliseyev ■ IMAGING: Dana Tackett, Jim Travisano, Lilia Travisano ■ PRINTER: Franklin/Trade Graphics

McIntireNow is published by the McIntire School of Commerce at the University of Virginia.

We welcome your letters and comments. Please write to Communications Director, McIntire School of Commerce, University of Virginia, P.O. Box 400173,Charlottesville, VA 22904-4173, or e-mail jimtravisano@virginia.edu.

M C I N T I R E S C H O O L O F C O M M E R C E AT T H E U N I V E R S I T Y O F V I R G I N I A ■ SPRING 2005M C I N T I R E S C H O O L O F C O M M E R C E AT T H E U N I V E R S I T Y O F V I R G I N I A ■ SPRING 2005

8

28 ■ McIntire PeopleJosh Caplan (McIntire ’03), a Peace Corps

Volunteer in Grenada, recounts his experience on the

Caribbean island as Hurricane Ivan ripped through.

20 ■ Faculty Updates

22 ■ Alumni News

28 ■ ReflectionsProfessor Bill Kehoe on how his teaching

about leadership has changed over the years.

14 ■ Building the World’sBest Business ProgramsRecent innovations in McIntire’s under-

graduate and graduate curricula are en-

suring McIntire’s place among the best

business schools in the world.

18 ■ Remembering EllenWhitenerThe McIntire School mourns the death of

Senior Associate Dean Ellen

Whitener, known for being a compas-

sionate, smart, and dedicated teacher

and leader.

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14

INS

IDE

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2 ■ McINTIREnow

Why did you choose theUniversity and McIntire, andhow did you face the chal-lenges of being an interna-tional student?

Chopra: You could almost say that I

transferred to U.Va. just to get the chance

to go to McIntire, which my research

showed to be a really strong school.

Although I did miss home, I really didn’t

feel any culture shock. McIntire is a wel-

coming community. It was really the

small things that took some getting used

to. McIntire professors are so friendly,

whereas in India, the teacher-student re-

lationship is more formal. Of course, that

was a wonderful change.

The team-building exercises in the

third-year curriculum helped because I

got to know more people and became

good friends with those in my study

groups. I also made friends by participat-

ing in the Student Council, the Indian

Student Association, and various social

events at McIntire.

Heje: The challenge of being an interna-

tional student is to get out of your com-

fort zone and not to hang out only with

n a globally connected world, McIntire offers its students and faculty opportunities to travel and study

abroad and integrates international studies throughout the curriculum. McIntire also attracts international

students from all corners of the world, who comprise nearly 15 percent of the student body.

Four recent international graduates talk about McIntire’s contributions to their lives and their efforts to

contribute to the School and University:

■ Bessma Aljarbou (McIntire ’02), from Riyadh, Saudi Arabia, Senior Consultant, Investigative & Dispute Services, Ernst

& Young, New York

■ Priyanka Chopra (McIntire ’03), from New Delhi, India, Analyst, Restructuring and Reorganization Group, The

Blackstone Group, New York

■ Gregard Heje (McIntire ’03), from Oslo, Norway, Analyst, Financing Group, Goldman Sachs, London

■ Lesya Paisley (McIntire ’03), from Kremenchuk, Ukraine, Analyst, Emerging Markets, Deutsche Bank, Philadelphia

IC O N V E R

“Being culturally sensitive is an invalu-

able asset in today’s global econ-

omy because business is based pri-

marily on relationships.”

—Priyanka Chopra

McINTIREnow ■ 3

I N T E R N A T I O N A L G R A D U A T E S O N M C I N T I R E

people from your country or region.

When I came to U.Va., I was the only

Norwegian student, so I knew that

would help me be involved in American

college life. I had never heard of a frater-

nity, but I joined St. Elmo Hall and be-

came captain of U.Va.’s Alpine Ski Team.

By being involved in many U.Va. activi-

ties, I felt not only part of the interna-

tional community but also of the whole

University community.

Aljarbou: As soon as I saw U.Va.’s cam-

pus, with students playing Frisbee on the

Lawn, it seemed like the ideal American

college. The liberal arts curriculum was a

big attraction because the school curricu-

lum in the Middle East was so restricted.

But I regret that I did not immerse myself

as much as I could have in the American

community. I had a little trouble at the be-

ginning adapting to the U.S. culture, even

though I had come each summer to

Missouri to visit my grandparents. My

mother is American, my father Saudi. At

U.Va., I found myself gravitating to the

international community. I started by

joining the Arab Student Organization,

which led to the Persian community, and

from there I was introduced to the Latin,

Turkish, and European communities.

They are all different but interconnected.

The international community at U.Va. be-

came my family.

Paisley: I transferred to the University

from a community college and chose

McIntire because it was a highly rated

undergraduate business school. I was

particularly attracted by the description

of the progressive and innovative

Integrated Core Experience curriculum

and felt the School was a good fit with

my personality. As someone from an-

other country, you try to blend in with

the new culture, the new language.

McIntire is so diverse—there are so

many students from different coun-

tries—that despite some initial frictions,

you soon forget the differences.

Are there advantages in thebusiness world to being aninternational graduate?

Chopra: I think in some ways it makes

you a little bit more sensitive to other

people. The initial experience of adapting

to life in a foreign country helps you see

things from other people’s perspective.

Being culturally sensitive is an invaluable

asset in today’s global economy because

business is based primarily on relation-

ships.

Paisley: Spending my teenage years in

Ukraine, where I experienced firsthand

the political and economic instability as-

sociated with emerging markets, has

been very beneficial in my work in asset

management for emerging markets. I

know from my own personal experience

the risks and instability involved.

Aljarbou: Most of my business advan-

tages I attribute to my education at the

Comm School. I would say, however, that

having an additional language, Arabic, is

also an advantage.

Heje: At my position in London with

Goldman Sachs, I work with about 100

others in the Financing Group, and they

are from every country in Europe and

also from the United States. So it is diffi-

cult to see any advantage because every-

one is international. That is how it works

in business today.

S A T I O N

▼

“At U.Va., people just opened

their arms and introduced me to

their culture.”

—Gregard Heje

4 ■ McINTIREnow

How did your Universityand McIntire experiencecontribute to your growthas a businessperson?

Aljarbou: I became much more indepen-

dent. In the Comm School, everyone is

very outspoken. I learned to make a good

case before speaking because others are

good at bringing their case against

yours. The public speaking skills I learned

at McIntire are very helpful. My mentors,

Professors Michael Bills and Paul Walker,

have been and still are a valuable source

for advice and support.

Paisley: McIntire gave me the educa-

tional and intellectual advantages that

serve me so well in my position. The fi-

nance and accounting curricula gave me

great tools. Equally important, I learned

about corporate culture, how to handle

myself with clients, how to make presen-

tations. I hit the ground running at

Deutsche Bank. I think my performance

surprised and pleased them. Asset man-

agement usually requires an MBA and

some experience, but McIntire prepared

me well. Recruiters at Deutsche Bank

now are seriously considering hiring

more people with an undergraduate

business degree. I’d like to add that I ap-

preciate McIntire’s recruiting both out-

standing women and men—the corpo-

rate world is not as accessible to women,

especially in the field of finance.

Chopra: The single most helpful experi-

ence at McIntire was working on team

projects. I was thrown off balance at first

by working on a big project with five

other people. You lose some control over

the final product, but at the same time

you benefit from your group’s collective

ideas that you never would have thought

of by yourself. That is exactly how things

work in the business world, and I am

glad I learned these skills at McIntire.

Heje: What really amazed me when I

came to U.Va. was how genuinely inter-

ested people were in helping one an-

other. They were willing to help me with

homework, and when I had a serious

health problem, the bureaucracy melted

away and professors made it possible for

me to finish my degree. I saw the volun-

teer work going on. I saw how McIntire

graduates come back and teach, some-

times even for free, because they want to

give back to the University. You will

never see this as much in Europe and es-

pecially not in Norway. I hope I can bring

that learning experience back to Norway.

Do you think University andMcIntire students and fac-ulty need to be more awareof other cultures and life-styles?

Paisley: I admire McIntire’s strategy of

covering global issues thoroughly, the

importance of which I think other

schools underestimate. In the ICE cur-

riculum, globalization was a major issue

addressed in every business discipline.

Chopra: The Comm School is about as

good as you can get when it comes to stu-

dents having the curiosity to learn about

other cultures. We often discussed global

issues in class and learned about business

practices and etiquette in different coun-

tries. The professors deserve special credit.

They were not only culturally sensitive, but

also well informed on world affairs.

C O N V E R▼

“My Comm School mentors are

still a valuable source of advice

and support.”

—Bessma Aljarbou

more

Aljarbou: When I started at the Comm

School, there was a PowerPoint presen-

tation about other cultures. Many of the

American students seemed interested

perhaps because they had never thought

of these things before. We had a very in-

ternational class at the Comm School, so

many of these students commented on

whether the presentation was correct or

not and had their own experiences to

add. In my ICE group, which had a ma-

jority of international students, profes-

sors encouraged us to give our different

views, and I think everyone learned a lot

from the exchange.

Heje: I would never have had as great an

experience in a European country as I

had at U.Va. People just opened up their

arms and introduced me to their culture

and lifestyle. I think a U.S. student in

Norway would have a difficult time be-

cause we are not as open to other people.

The flipside of this is that we get very

deeply into people. For example, when

we get together for dinner, we cook to-

gether, share a glass of red wine, and talk

late into the evening. The conversation

becomes very open, and we learn about

one another on a different level.

Americans are very good at taking peo-

ple in right away, but perhaps not going

as deeply. It is not better or worse, just

different.

Do you think your horizonsand those of others have

expanded by virtue of yourinternational background?

Aljarbou: One striking example in my ex-

perience was the “Children of War” pro-

gram. My roommate, Camila Figueroa

[A&S ’02], started it, and half the people

on the panel were my friends. They

talked about their personal experiences

as children of war. We pulled everyone in

from our Comm School classes. I remem-

ber one student from Virginia who came,

and his face was in shock afterwards.

Tears were in his eyes. He really learned

how war affects people.

Paisley: ICE was more like a forum than

a class, and everyone contributed from

their perspective. I remember that when

we discussed the Bhopal chemical disas-

ter, the Indian students talked about what

they felt and experienced during that

time. At other times, I contributed what I

knew about the former Soviet Union,

communism, and the developing

economies. It was always an invigorating

and free exchange.

Heje: I hope that others’ horizons were

expanded because of my being with

them. They definitely expanded mine.

Coming from a different background

than many of my peers, I sometimes had

different perspectives. I think it always

helps to approach a situation from dif-

ferent sides because others may come

up with solutions you didn’t think

about.

Chopra: McIntire is such a wonderful

mix of people from different back-

grounds, even from within the United

States. Then you throw in the interna-

tional students. The kind of dialogue this

generates is fascinating. I can’t help but

think that helps you grow as a person. I

know it helped me become much more

tolerant of different opinions and learn to

keep an open mind. It sounds like a

cliché, but it’s true. M

S A T I O N

McINTIREnow ■ 5

I N T E R N A T I O N A L G R A D U A T E S O N M C I N T I R E

“McIntire gave me the advantages

that serve me so well in my position

at Deutsche Bank.”

—Lesya Paisley

sc

ho

ol

6 ■ McINTIREnow

McIntire Panel Features Leaders in PhilanthropyMcIntire students in the School’s Integrated Core Experience (ICE) are learning that the worlds of busi-

ness and nonprofit organizations share a great deal of common ground when it comes to strategies for oper-

ating successfully. These messages were reinforced for students during an ICE panel Jan. 24, 2005, that fea-

tured philanthropy leaders Doris Buffett, sister of investor Warren Buffett and Founder and President of

The Sunshine Lady Foundation; Alfred Berkeley (A&S ’66), former NASDAQ President and member of

numerous boards, including The Nature Conservancy; and Brendan Tuohey, Executive Director of Playing

for Peace.

The panel, moderated by McIntire Assistant Professor Lynn Hamilton, discussed the challenge of bal-

ancing compassion and competency, lessons nonprofits and businesses can learn from each other, and the re-

wards of philanthropy.

The panelists emphasized the importance of sound business principles, including a strong business plan,

for nonprofits to achieve success.

“We learned [at Playing for Peace] that our nonprofit has to be our business,” Tuohey said.

When deciding on which organizations The Sunshine Lady Foundation will fund, Buffett looks at every

gift as an investment, she said. “I’m in the business of investing, not gambling. I’ve always insisted on collab-

oration and accountability. We have to get value out of the money we spend.”

“If you have a long-term obligation, you have to have a business model and build an endowment,”

Berkeley said, explaining how The Nature Conservancy continued its mission even when the market, and con-

sequently giving, went down.

Businesses, he added, “must understand how nonprofits support what businesses are trying to accom-

plish.”

“Nonprofits play a tremendous role in our economy and face increasing financial and management pres-

sures,” said McIntire Dean Carl Zeithaml. “Many business and nonprofit leaders believe applying leadership

lessons and innovative business practices to nonprofits is essential for their survival and growth. On the other

hand, nonprofits innovate in ways that offer lessons to for-profit businesses. It’s important for our students to

be aware of the challenges facing nonprofits and to be exposed to the opportunities to contribute their talents

as volunteers, board members, or paid staff of nonprofits.”

The Sunshine Lady Foundation’s generosity is allowing McIntire’s ICE blocks to award $10,000 in gifts to

nonprofit organizations. The foundation is also generously supporting the School in its efforts to build a

strong nonprofit curriculum.

NEWS

McINTIREnow ■ 7

New Study-Abroad Opportunity inSpain

McIntire Associate Professor Brad Brown keeps on

the move, rapidly adding new international study oppor-

tunities for McIntire students. The specially designed

semester-abroad programs enable students to maintain

their momentum in the Integrated Core Experience (ICE),

the third-year McIntire curriculum.

“This year, we started an excellent new program in

Madrid, Spain, which is offered through Syracuse

University," says Brown. “The Madrid program is similar

to the Denmark International Studies Program, in

Copenhagen, with its wealth of educational fieldtrips and

the special attention it gives study-abroad students."

Students going to Madrid must know some Spanish

because they are required to live with a host family. In

addition, some of the non-business courses are taught in

Spanish. Like McIntire’s other third-year study-abroad

programs, all business courses are taught in English.

Although McIntire students have long taken advan-

tage of international study opportunities, the spring se-

mester abroad offers third-year students the unique op-

portunity to satisfy a large project requirement for the

ICE curriculum. A semester-abroad ICE program was ini-

tially offered through DIS in Copenhagen in 2001, and

new semester-abroad ICE programs have been added

each year:

■ University of Bath in 2002

■ Singapore Management University in 2003

■ American Business School, Paris in 2004

■ Syracuse University, Madrid in 2005

The number of McIntire students studying abroad

has grown quickly over the past several years. This year,

45 third-year students enrolled for a spring semester

abroad.

Kiplinger Visits McIntireThe Commerce School and the McIntire Investment

Institute welcomed Knight Kiplinger, Editor-in-Chief of

Kiplinger’s Personal Finance magazine, The Kiplinger Letter,

and KiplingerForecasts.com, to University Grounds Dec. 1,

2004. During his presentation to students in Wilson Hall, the

highly respected forecasting journalist provided his insight into

a broad range of economic issues, including the effect of the

outcome of the presidential election on the U.S. economy (“not

much”), current stock prices (“fairly priced”), bonds and real es-

tate (“overpriced”), energy prices and interest rates (neither will

be coming down soon), and the falling U.S. dollar (“an end is in

sight”).

Kiplinger also offered some personal finance advice:

Although most people do not have the discipline to stay with as-

set allocation, he believes this method is key to smart long-term

investing. If you’re going to need to access your money in less

than five to seven years, Kiplinger said, the place for that money

is one of less risk, such as in CDs and bonds, as opposed to plac-

ing it in equities. “Bad things happen when people forget this,”

Kiplinger said.

“Mr. Kiplinger’s comment on the importance of asset allo-

cation echoes findings in academic research on finance,” said

McIntire Professor Bob Webb. “These studies suggest that the

asset allocation decision—that is, which fraction of wealth is al-

located to asset classes like stocks, bonds, and real estate, etc.—

is typically more important than the choice of individual assets

within an asset class.”

In addition to his role as Editor-in-Chief, Kiplinger has cov-

ered business, economic, and political trends for nearly three

decades as a newspaper reporter, Washington bureau chief,

and editor. He is the author of several books, most recently

World Boom Ahead, and a frequent guest on major television

and radio programs. Kiplinger is a graduate of Cornell

University and studied international affairs at Princeton

University’s Woodrow Wilson School of Public and

International Affairs.

osh Caplan (McIntire ’03) currently serves as a U.S. Peace Corps

Volunteer in Grenada, southernmost of the Windward Islands of

the Eastern Caribbean. Here, he recounts Sept. 7, 2004, the day

a hurricane leveled his “tranquil island home.”

“It’s rainin’. It’s blowin’. The wind, it ain’t slowin’.” These are

words from a song we wrote, inspired by our experience during

and after the passage of Hurricane Ivan in Grenada.

The Peace Corps experience, anywhere in the world, is truly

unique. But add to that the devastating occurrence of a natural

disaster that affects over 90 percent of the country of service,

and the experience is unparalleled. When I joined the Peace

Corps after graduating from McIntire, I could not have imag-

ined the events that would come to pass.

My time at U.Va. and the McIntire School of Commerce

served as a strong foundation upon which to build an interna-

tional career. The diversity of fellow students, faculty members,

and course offerings furthered an innate interest in living and

working among foreign cultures. Through group work and

team-building activities, I gained valuable insight into working

with individuals of different backgrounds, interests, and motiva-

tions. This training has served me very well in Grenada.

Not simply accepting but embracing diversity has been the

key stratagem for success in my Peace Corps service, especially

post-Hurricane Ivan. I have nearly perfected the ability to adapt

to any situation with which I am confronted. Having been kept

on my toes by both my professors and my classmates at

Mc

Inti

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We Know Grenada Will RebuildBY JOSH CAPLAN

j

Josh Caplan receives recognition for his work

with the Child Welfare Authority in Grenada.

Josh Caplan receives recognition for his work

with the Child Welfare Authority in Grenada.

8 ■ McINTIREnow

McIntire surely gave me an advantage over my Peace

Corps colleagues when dealing with the unexpected

events of the last few months.

And these events were intense.Hurricane Ivan “the Terrible” zeroed in on my tran-

quil 21-by-12-mile island home the afternoon of Sept. 7,

2004. With winds exceeding 110 miles per hour, the

Category 3 hurricane ravaged Grenada for approxi-

mately four hours before moving onward toward the

rest of its unfortunate victims in the Caribbean and the

United States.

All was calm the next morning, but I was living on

another planet. Power lines were down. Phone poles

were snapped. Buildings were destroyed—no, not simply

destroyed, rather, pulverized. The landscape reminded me

of scenes I had seen in old WorldWarII footage: smoking

husks of structures interspersed with barren wastelands

of destroyed vegetation. Everything was gray.

But that was “Day 1” post-Ivan, and each new day

has brought hope and renewal, little by little.

“There’s a hole in our hearts that can’t be filled. But

we all know Grenada will rebuild. We’re wearing

smiles, but there’re teardrops in our eyes, as we glance

up at the blue Caribbean skies.” So ends our song, and

so began our new endeavors as Peace Corps Volunteers

in Grenada. M

McINTIREnow ■ 9

Ivan, the AftermathSince Hurricane Ivan, Caplan has been actively assisting with

the reconstruction efforts in Grenada. After the 19 Grenada Peace

Corps Volunteers received two weeks of debriefing and disaster re-

lief training in Barbados, Caplan returned to Grenada and began

assessing his community for its most important needs post-

hurricane. From that point forward, the activity has never ceased.

An abbreviated list of Caplan’s activities follows:

■ Community walks and assistance in cleanup and rebuilding

■ Grant proposal writing and submission

■ Work with local organizations on residential reconstruction

■ Planning meetings for distribution of food and medical supplies

■ Planning meetings for coordination of National Emergency

Relief Organization (NERO) efforts

■ Cleanup of debris surrounding and within the School for the

Deaf

■ Acquisition of U.S.$15,000 from Microsoft Corporation, to be

donated to the child care homes of Grenada

■ Government of Grenada information and communication tech-

nology needs assessment and community needs assessment

■ Repair and configuration of government equipment damaged/

destroyed by the storm

■ Planning meetings with international aid organizations

(Operation Mobilization, Samaritan’s Purse)

■ Distribution of relief supplies donated by Barbados Optimist

Clubs

■ Needs assessment for the Resource Centre for the Blind

■ Strengthening of NERO information and communication tech-

nology capabilities, including the design and implementation of

a database for collecting and managing assessment data of

households damaged island-wide

■ Strategic planning with World Bank officials for reconstruction

funding

■ Strategic planning with Central Project Unit, Ministry of Finance

for coordination of World Bank funding

■ Staff wellness sessions at Child Welfare Authority

■ Land cleanup for foster care boys to grow their own fruits and

vegetables

■ Tour of AIDAvita cruise ship for foster care boys (organized by

Spice Isle Optimist Club of Grenada)

■ Organized donation of more than 4,000 toys by the Ernst &

Young Optimist Club of Barbados to the children of Grenada

■ Assisting non-governmental organizations and community-

based organizations in acquiring funding for residential housing

reconstruction from USAID through PADCO Inc.

“Hurricane Ivan ‘the Terrible’ zeroed in on my

tranquil 21-by-12-mile island home.”

“Hurricane Ivan ‘the Terrible’ zeroed in on my

tranquil 21-by-12-mile island home.”

Mc

Intir

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n April 15, 2005, the McIntire School of

Commerce made history. Students, faculty, staff,

alumni, and friends joined McIntire Dean Carl

Zeithaml, University President John Casteen, and

McIntire Foundation Board leaders John Griffin (McIntire ’85)

and Jeffrey Walker (McIntire ’77) in a groundbreaking ceremony

celebrating the construction phase of McIntire’s ambitious

“Back to the Lawn” building project. The event took place in

front of Rouss Hall on the U.Va. Lawn.

Welcoming the assembled crowd on a sparkling afternoon

after McIntire’s Sixth Annual Spring Symposium, Zeithaml

spoke of the vital importance of the “Back to the Lawn” pro-

ject and that the continuing support and inspiration of the

School’s alumni are keeping Mr. Jefferson’s vision for in-

terdisciplinary programs alive.

“We have our loyal and successful alumni, cor-

porate supporters, parents, faculty, students, and

friends to thank for a tremendous outpouring

of financial support,” he said. “I appreciate

that you made our big dream your dream,

and now we are making this dream a re-

ality.”

Pressing Needs, Founder’s Ideals“Monroe Hall was a wonderful home for many years,”

Zeithaml continued, “but now our classrooms and technology

facilities are overwhelmed. Faculty and staff share small work-

spaces, and our graduate and special programs are restricted by

inadequate physical space. Our building is a competitive issue in

recruiting both faculty and students. Furthermore, this new

building is required if we are to meet our goals of collaborating

much more closely with other schools within the University, par-

ticularly the College of Arts & Sciences. Two of the classrooms

will be the primary home for this collaboration.

“Our move back to the Lawn will completely renovate the

inside of Rouss Hall and build an additional 132,000-square-foot

building, for a total of approximately 156,000 square feet. For

this project, we partnered with architectural firm Hartman-Cox,

who also designed our Monroe Hall addition and many other

important projects at U.Va. and elsewhere.

“We also worked closely with Nelson Byrd Woltz to design

our impressive courtyard and terrace areas and with Olin

Partnership for our external landscaping needs. I know you

agree that the entire team designed an academic complex that

perhaps even Mr. Jefferson would find spectacular.

“Our new complex will coincide with many of our founder’s

ideals. It will have the most technologically ad-

vanced classrooms and labs, welcoming and

comfortable student workrooms and

lounges, and spacious offices

for faculty and staff. The

Left: John Casteen, Carl Zeithaml,John Griffin, and Jeffrey Walker breakground in front of Rouss Hall.

Right: John Griffin

McIntire Breaks Ground on $60 Million Building Project

10 ■ McINTIREnow

O

new Commerce School will have 16 high-tech classrooms,

more than 100 faculty and staff offices, four staff lounges and

meeting spaces, 13 group study rooms for students, a dining

facility, a suite for student clubs, multiple conference rooms, a

presentation and writing center, and at least four technology

centers.”

Honoring Ellen WhitenerZeithaml announced that the office of the Senior Associate

Dean would be named in honor of Ellen Whitener, who passed

away in March 2005. “Without her enormous contribution in

meeting the needs of our programs and faculty, I would not have

been able to focus so much time and energy on this campaign.

As a result, Ellen will always be a part of this magnificent

achievement.”

The Very Best in Business EducationCasteen noted that the new building is central to McIntire’s

goal of continuing to build the world’s best business programs.

“The McIntire School has established a firm reputation for

world-class education, for leadership in business,” he said. “Its

alumni have made their marks in the very best of ways. The

world of business changes constantly. The McIntire School is

committed to ensuring that business education programs keep

up with new demands in the workplace. This new building has

a lot to do with that and will ensure that McIntire continues to

offer the very best in undergraduate and graduate business ed-

ucation.”

Much to Be AccomplishedWalker, McIntire School Foundation Board President, said

the groundbreaking ceremony marked “a great day in which the

team has come together to produce a great result.” He pointed

out, however, that there is much to be accomplished.

“The University taught me a lot about honor,” he said. “The

McIntire School taught me a lot about commitment. Students

who graduate from McIntire will have the competitive advan-

tage of not just understanding finance and accounting, but pol-

itics and government and psychology and ethics—and not just

in the for-profit world but in the nonprofit world as well.”

He added that the new building will help ensure a holistic

approach to education. “We want to make sure the building en-

ables an integrated approach to education in an interdiscipli-

nary way across the entire University. We think a holistic per-

spective is of vital importance as opposed to just getting the ac-

counting or the finance right.”

Griffin, McIntire School Foundation Board Executive Vice

President, emphasized the importance of interdisciplinary edu-

cation. “I don’t see how anyone can understand business today

without understanding history,” he said. “I don’t see how any-

one can understand making investments without understanding

psychology. Likewise, I don’t understand how anyone can run a

nonprofit without having some business skills. This building

goes a long way toward making the University as interdiscipli-

nary as it can be. It marks a very exciting and historic step for-

ward.” M

Left: Groundbreaking ceremony guestswatch history in the making.

Right: Jeffrey Walker

McINTIREnow ■ 11

“This building goes a long way toward making the University as interdisciplinary as it can be. It marks a very exciting and historic step forward.”— John Griffin

12 ■ McINTIREnow

LEADING in a

W O R L D

A cutting-edge conference co-hostedby McIntire and Darden explores the so-cial networks that can drive—or derail—innovation and success.

The employees in your organization may be electronically

connected, but if they are socially isolated, your business is

likely to suffer serious consequences. Rather than in the

conference room, some of the most important exchanges in

business occur during unplanned everyday conversations in the

mailroom, at the coffee machine, and in the hallway.

Seemingly “invisible” social networks do not appear on any

formal organizational chart, yet these networks significantly af-

fect performance and innovation. With the proper tools and in-

sights, leaders can learn to successfully manage these networks

and even come to see them as a valu-

able resource.

These were among the

messages delivered by

some of the world’s most

respected thought lead-

ers in the field of social

network analysis during

a conference Nov. 3-5,

2004, co-sponsored by the

University of Virginia’s

McIntire School of Commerce

and Darden School.

Batten Fellow Rob Cross, Assistant Professor of Manage-

ment at the McIntire School, opened the conference, “Leading in

a Connected World,” by welcoming nearly 150 participants to

“God’s country.” His Darden faculty host, Assistant Professor of

Business Administration Tim Laseter, collaborated to bring the

group together.

Trust Is KeyCross called the conference the “right idea, at the right time,

for the right group” because of the applicability of his social net-

work theory to any organization pursuing excellence. Attendees

came from more than 80 organizations, including 3M, Bank of

America, the Defense Intelligence Agency, ExxonMobil, Fuji,

Goldman Sachs, IBM, Landmark Communications, McKinsey &

Company, Microsoft, NASA, Nextel, Pfizer, United Way, World

Bank, and Xerox.

The first guest speaker,Larry Prusak, Founder and former

Executive Director of the IBM Institute for Knowledge, dis-

cussed social capital in a global economy, pointing out that

“firms should be organized more like communities—that is, with

connectedness, knowledge of one another, and trust.” He em-

phasized that trust is the most important attribute because with-

out it, he said, “You can’t get work done in an organization.”

He pointed out that this is far more than a mere “touchy-

feely concept,”that without trust amongindividuals,communities,

and businesses, the wheels of commerce would clatter to a halt.

Energizers and VampiresIn one of the smaller conference breakout groups, Cross

spoke about his research on the role of positive and negative re-

lationships in networks. He looked at top achievers and learned

that a high level of technical expertise is not enough to ensure

success. A person’s connection to others in the organization is

also vital to top performance.

“The ability to create ‘buzz,’ to create energy, to get clients

and partners to back what you’re doing, pushes certain people

to the top,” he said. “Those are the energizers, and they always

know whom to go to in order to get the job done.”

On the flip side, he asked, “Do you work with any people

who suck the life out of a room as soon as they walk in? Those

are the de-energizers, whom we try to avoid at all costs.” His

concise description of de-energizers is “negative on all levels.”

When these people find allies, they can bring down organiza-

tions.

Driving Innovation throughNetworks

Associate Professor of Management

Andrew Hargadon from the University

of California, Davis Graduate School of

Management talked about driving in-

novation through networks. He used

the Apple iPod as an example to demon-

strate his point.

Hargadon said

Apple brought

the iPod to market in a short

time period by working with

other companies to develop

the product. “Apple did the

design of the case and inter-

faced and collaborated with

five other companies, including

Sharp and Sony, on the remaining

components to bring the product to

completion in eight months from start to market,” he said.

His advice is to “find and reward the people who are effec-

tive brokers, those who are out visiting vendors to

get new ideas rather than working in isolation,

trying to win the world alone.”

After the conference, Cross and Laseter

will collaborate to produce articles for jour-

nals focusing on the application of social net-

work analysis to new product development

and/or communities of practice. This research

will ultimately help practitioners better understand

the specific challenges of engaging strategically important

groups in driving innovation and corporate transformation.

Students will have the opportunity to meet with Cross and

Laseter informally to discuss this dynamic field of research and

possible case writing opportunities. M

McINTIREnow ■ 13

“Do you work with any people who suck the life outof a room as soon as they walk in? Those are thede-energizers, whom we try to avoid at all costs.”

—Rob Cross

New Resource: The Network RoundtableThe Network Roundtable at the University of

Virginia is available for business practitioners who want

to make use of a network perspective to enhance the

performance of their organizations.

The Network Roundtable:■ Provides training, development, and continuing edu-

cation for managers on various relational means of pro-

moting performance

■ Facilitates research and application of new ideas by

creating opportunities for leading organizations to work

with faculty from universities around the world

■ Creates an effective link between the business com-

munity and the resources of the University of Virginia, in-

cluding practitioner access to students, faculty, social

programs, and research publications

McIntire Assistant Professor Rob Cross serves as the

Network Roundtable Research Director. Cross has

worked with more than 70 strategically important net-

works across a wide range of industries. His award-

winning work is widely published in both academic and

popular journals. He is also the co-author of two books:

The Hidden Power of Social Networks: Understanding How

Work Really Gets Done in Organizations (Harvard Business

School Press) and Networks in the Knowledge Economy

(Oxford University Press).

To learn more, contact Cross at 434-924-6475 or

robcross@virginia.edu.

Opposite page: Andrew Parker (left) and Rob Cross, co-

authors of The Hidden Power of Social Networks.

This page: Representatives from more than 80 leading

organizations gathered to share thoughts with world-class

thought leaders in the arena of social network analysis.

Concurrent sessions allowed for live case problem

solving.

BUILDING

theWorld’sBEST BUSINESS

PROGRAMS

14 ■ McINTIREnow

magine the feeling of handing a size-

able check to the nonprofit organization

you have researched and successfully con-

vinced your classmates to support. That excitement, in addition

to the satisfaction of an academic job well done, awaits students

completing the nonprofit module of the Integrated Core

Experience (ICE), McIntire’s innovative third-year curriculum.

“Students vote on each other’s final presentations, judging

how each nonprofit performs, both financially and in carrying

out its mission,” says Assistant Professor Lynn Hamilton, whose

successful student projects in an advanced communication class

seeded the development of the nonprofit ICE module.

The money that students give vote-winning nonprofits

comes from a generous Sunshine Lady Foundation grant

awarded to McIntire. It also provides funding for faculty case

writing in the nonprofit field and for further development of the

nonprofit curriculum. “The Sunshine Lady Foundation recently

began undertaking grant projects to encourage the study of

nonprofits on the part of colleges and college students,” says

Hamilton.

“The bottom line of the nonprofit module is that more and

more ICE faculty members are involved, and it is growing,” says

Hamilton, who headed the first faculty team in planning the ini-

tial nonprofit module in the 2004 spring semester. “We’ve ex-

plored materials and are continuing to work on designing as-

signments, readings, and projects so that students get an idea of

the incredible part of our economy the nonprofit sector com-

prises.”

The ICE program emphasizes the development of inte-

grated analytical, strategic, and behavioral skills that address

real business problems. The third-year curriculum is carefully

coordinated to eliminate redundancy and to allow the introduc-

tion of critical new topics.

Challenge for Faculty and StudentsThe nonprofit module is one of several curriculum inno-

vations this year, according to Associate Dean for the B.S. in

Commerce Program Mike Atchison. “The ICE curriculum is

proving to be very dynamic—as we anticipated it would be,”

he says. “ICE’s flexible format allows us to incorporate new

material all the time, without the need to set up separate

courses. The nonprofit module is a perfect example. We’re

teaching communication, marketing, finance, management—

still getting the basics across—but from the perspective of

i

McINTIREnow ■ 15

nonprofit organizations.”

In fact, the very flexibility of the ICE curriculum, which this

year alone is introducing the cross-functional teaching of both

international business and business ethics, creates continual

challenges for the McIntire faculty. “Getting into a groove where

we can do the same thing every year is never going to happen,”

says Atchison. “The ICE curriculum is always evolving and

draws on the creativity and commitment of our faculty. A num-

ber of schools tried similar programs and dropped them. It is

much more work for faculty—and for students.”

For example, ICE students need to write papers that satisfy

a communication professor and a marketing professor because

both will evaluate their papers. Or a student may receive differ-

ent answers to a question from professors in the team-teaching

environment of ICE. “You don’t get the same answer from a

team in the business world either,” says Atchison. “Students

may initially be stressed by the ambiguity and extra study time,

but when they finish the year, they realize the value of the pro-

gram. Learning how to deal with ambiguity is a goal of many top

MBA programs.”

Ethics Front and CenterMcIntire administration recently conducted a survey and

asked McIntire faculty, “What do you do with ethics, what are

your questions, how do you incorporate ethics in your teach-

ing?”

“Certainly we each talk about ethics in our own disciplines,”

says Marcia Pentz-Harris, who teaches business communication

at McIntire and chairs a faculty ethics task force. “And after

looking at the survey results, the task force came to the conclu-

sion that we wanted to make the teaching of ethics at McIntire

more front and center, specifically in our ICE curriculum.”

Professor Bill Kehoe, who is also on the ethics task force, de-

veloped McIntire’s first elective ethics course in 1981 after

spending his sabbatical year as a fellow at the Darden Ethics

Institute. “I taught ‘Business Ethics,’ COMM 381, for four or five

years and helped build relationships with others at the

University in Religious Studies, in Philosophy, and at Darden

who continued to teach this important elective,” says Kehoe.

“Now, designing an ethics module for the ICE curriculum seems

like an appropriate way to introduce third-year students to this

critically important subject and integrate it seamlessly with all

business disciplines.”

“We set aside multiple days in the spring semester to focus

explicitly on ethics,” Pentz-Harris says. “During one of those

days, Alan Krisfalusi, Vice President of Executive Recruiting and

Placement with Hecht’s, our ICE team corporate sponsor,

arranged time to speak with our students about corporate ethics

at the company. His presentation fit well with the pragmatic,

real-world approach we are taking with this subject.”

Spotlight on International Business“A complete week of international business issues is an-

other new addition to the ICE curriculum,” Atchison says.

“Although the faculty addresses many international business

concepts in ICE, we want to spotlight several areas in a concen-

trated manner.”

Associate Professor Bill Wilkerson, who with Associate

Professor Brad Brown teaches the new component, is excited

about expanding the international outlook of students. “You

can be a very big company in the United States, serving

The ICE program emphasizes the developmentof integrated analytical, strategic, and behav-ioral skills that address real business problems.

Assistant Professor Lynn Hamilton

▼

16 ■ McINTIREnow

280 million Americans, before you start to think beyond being

a domestic company,” says Wilkerson. “It is also easy, living as

we do in the world’s largest economy, to be myopic about how

other world economies are organized.”

In addition to covering issues such as the World Bank, the

International Monetary Fund, and the global monetary system,

Wilkerson addresses global trade and the international trade

environment. “We examine international trade theory, which is

how you get beyond living in a closed-box economy,” he says.

“McIntire is fortunate to have many foreign students as well

as a good number of American students whose parents have

worked for the U.S. government or an international organiza-

tion, and they have lived abroad extensively,” says Wilkerson.

“These students bring a wealth of international experiences to

class discussions. I feel the topic of international business is in-

tellectually stimulating, given the caliber of McIntire students

and the variety of experiences they bring to the classroom.”

Dramatic ChangesGraduate programs at McIntire have grown dramatically

since the first class of seven M.S. in Accounting students in 1978

and the first class of 11 M.S. in Information Systems students in

1989. Associate Dean for Graduate Programs Peter Todd, who is

also Senior Associate Dean, now oversees 285 students in

McIntire’s graduate programs: M.S. in Accounting; M.S. in the

Management of Information of Technology; and Ernst & Young

Your Master Plan M.S. in Accounting.

“In addition to growing the graduate programs themselves,

attracting excellent students, and building the reputation of the

School, our resource base is critically important for supporting

the undergraduate program and in hiring more faculty,” says

Todd. “Most of the McIntire faculty teaches in the graduate pro-

grams as well as the undergraduate program, which was not the

case a few years ago.”

“In all the graduate programs, we’ve made major changes

over the last two or three years,” he says. “For example, we’ve

taken the incredibly high-quality M.S. in the Management of

Information Technology program, with its up-to-date curricu-

lum, and now offer it in a new marketplace that meets the needs

of students and of companies in Northern Virginia. It has clearly

been a big success. We started our first year with 37 students.

The following class numbered 52, but we are now limiting en-

rollment to 46. There is always a waiting list.”

“I believe we’ve blended the management and technology

together in a way that certainly no MBA program can do,” he

“The key to making our programs work is the tremendous effort and dedication of our faculty.Everyone is proud of our programs, and no one is complacent.” —Peter Todd

Associate Professor

Brad Brown

Associate Dean Mike Atchison, Professor Bill Kehoe,

and Associate Professor Bill Wilkerson

Associate Dean Mike Atchison, Professor Bill Kehoe,

and Associate Professor Bill Wilkerson

▼

McINTIREnow ■ 17

says. “I haven’t seen programs with similar labels, whether it is

management of IT or management of information systems.”

Todd attributes that unique blend to McIntire’s focus on the

integration of technical and business-related knowledge and

skills as a core issue. “I think the same philosophy or view of in-

tegration that you see in the ICE curriculum also defines and

evolves our MIT program,” says Todd.

Flexibility and Faculty CommitmentJust as the ICE curriculum flexibility included nonprofit,

ethics, and international business modules, the flexibility of

the M.S. in MIT curriculum facilitated a transformation in the

way e-business is presented. “When we started the M.S. in

MIT program, e-business was a big deal,” says Todd. “It is a

much bigger deal now. There is far more commerce con-

ducted online than there was five years ago at the peak of the

bubble. Much more of our economy is being driven through

e-business models today.”

E-business is so important that rather than being taught as

a separate subject three-quarters of the way through the pro-

gram, it is now central to the M.S. in MIT program. “One of our

transformations is to distribute e-business throughout the entire

curriculum,” says Todd.

Another major improvement is the direct result of the pro-

gram’s ability to hire new faculty. Todd credits Assistant

Professor Stefano Grazioli with playing an enormous role in re-

shaping the technical content at the front end of the program, a

two-week stint of classroom work. “Students now come out of

that boot camp experience thinking it is the best educational ex-

perience they’ve ever had in their lives,” he says.

“The key to making our programs work is the tremendous

effort and dedication of our faculty,” says Todd. “Everyone is

proud of our programs, and no one is complacent. That is true

of what we do at McIntire, and that is true of the University.” M

ICE Group ConsultantThis sign first appeared on Professor Gib Akin’s office

door this past fall semester. It heralds a new approach to group

work, one of the signature characteristics of a McIntire educa-

tion.

“The ICE program is a wonderful laboratory for learning

about group dynamics,” says Akin. “Drawing on my experi-

ence with group dynamics, we were able to develop a self-

directed program to apply in all sections of ICE.”

ICE students use the team-building workbook written by

Akin to guide activities the group performs in a sequential ba-

sis. “One critically important activity, done about three-quar-

ters of the way through the semester, is called ’role regenera-

tion.’ Each team member gets feedback from teammates about

what they need to change in their behavior to make their

group work better. In my role as team-building consultant, I’m

there to facilitate the process.”

During the semester, Akin meets with each ICE team—60

groups—to take a look at their functioning and do team build-

ing. “I’m also available on an as-needed basis for any groups

or individuals—to help them fix their own problems, really.

“Rather than using textbooks and simulations, this ap-

proach is a living case that goes on for the entire semester.

Students are learning to be more effective group members and

group leaders to tap the power and knowledge in their group

to apply to the projects and presentations assigned in the ICE

curriculum.”Professor Gib AkinProfessor Gib Akin

18 ■ McINTIREnow

llen Marie Whitener, Senior Associate Dean and Professor

for the McIntire School of Commerce, passed away peace-

fully March 22, 2005, in Charlottesville after a

brief illness. She was 47.

A member of the McIntire faculty since 1988, Ellen had

more than 15 years of experience in human resource manage-

ment and general consulting in financial services, health care,

and government services. She worked with a wide range of or-

ganizations in evaluating personnel functions; building teams

and strategic vision; designing, administering, and analyzing

employee surveys; and conducting workshops on topics such as

customer service, team building, coaching, and trust. She con-

ducted research on employee commitment, trust, and human re-

source practices that was published in journals such as

Academy of Management Review and Journal of Applied

Psychology.

“She was the glue that held the School together,” said

McIntire Dean Carl Zeithaml. “She was innovative, committed to

excellence, compassionate, tough when she needed to be, a

mentor, a leader, and a friend to everyone at the Comm School

as well as to the larger community.

“As Senior Associate Dean, Ellen was responsible for fac-

ulty and programs, and she was valued and trusted by all in the

McIntire School community. In addition, she was respected and

worked well with many offices within the University. Ellen’s

passing marks a tremendous loss to our leadership team and

our faculty.”

A Higher Level of CaringCommerce School faculty members echo those sentiments,

recalling Ellen’s unique blend of compassion combined with a

deep commitment to her work and research. “She challenged,

by example, the faculty to a higher level of teaching, research,

and service,” Professor Richard DeMong said. Added Assistant

Professor James Burroughs, “She really saw students as peers,

friends, and people she could mentor and help.”

Assistant Professor Lynn Hamilton spoke of Ellen’s great in-

fluence on the Comm School—and the sense of loss that faculty,

students, and staff all share. “The grief has been palpable at

School, and I think many of us are still struggling to come to

terms with the reality of Ellen’s death. People have shared won-

derful stories about Ellen’s countless acts of kindness, as well as

her brilliance and humor. Her influence will be felt for many,

many years, I’m absolutely sure.”

Her Door Was Always OpenStudents made their affection for Ellen known by creating a

memory board with photos and mementos and holding a

memorial service in Monroe Hall’s courtyard. They also painted

a Beta Bridge tribute that read “Dean Whitener: Inspiration to

Us All.” Her Block 5 Commerce class engaged in a spontaneous,

multi-faith prayer for her, said Rebecca Leonard, McIntire’s

Assistant Dean for Undergraduate Student Services.

Students recall Ellen as a mentor who was always available.

“Quite literally, her door was always open—no problem was too

small,” said Janet Pinkston (McIntire ’06).

“She just had the best outlook on life, and she was always

helping others,” Erica Strine (McIntire ’06) said.

“She really completed the Comm School experience,”

Nassim Hooshmandnia (McIntire ’06) added.

Remembering Ellen WhitenerRemembering Ellen WhitenerEE

Committed to Community ServiceIn addition to her many notable McIntire activities, Ellen

was committed to serving the broader community. She served

on the boards of directors of the Paramount Theater, Hospice of

the Piedmont, and Charlottesville’s Center for Christian Study

and served on the national board of trustees for InterVarsity

Christian Fellowship. She was on the organizing committee for

the first “Women Build” house constructed by the

Charlottesville-Albemarle chapter of Habitat for Humanity and

continued to volunteer building houses.

Honoring a Life Well LivedA memorial service at the Trinity Presbyterian Church in

Charlottesville blended music with tears and smiles of apprecia-

tion as students, faculty, and friends shared appreciation of a life

well lived.

During the service, Professor Ryan Nelson recalled Ellen

this way: “I’m going to remember her unique sense of humor

that was often accompanied by that unique smile of hers, where

the corners of her mouth would go up almost to the corners of

her eyes. The last time I got to speak with Ellen was just a few

days ago during my annual review meeting, which can be a

tense time for most people. Ellen walked into the room, looked

at me, and said, ‘Ryan, I think we’re going to keep you.’ Picture

that unique smile coming up on her face.

“Well, Ellen, I think we’re going to keep you too—in our

hearts and in our minds forever.” M

McINTIREnow ■ 19

“Ellen was the glue that held the School together.She was innovative, committed to excellence,compassionate, tough when she needed to be,

a mentor, a leader, and a friend to everyone at theComm School as well as to the larger community.”

—McIntire School of Commerce Dean Carl Zeithaml

Honoring EllenIn addition to the many tributes discussed here, McIntire

will formally honor Ellen’s contributions to the School in at

least two ways. First, the office of the Senior Associate Dean

in the new building complex will be named for her. Ellen

was an important part of the planning process for the new

facility, and she had an impact on many aspects of the pro-

ject. Second, her tremendous commitment to her faculty

colleagues will be preserved through the Ellen Marie

Whitener Faculty Fellowship Fund. Contributions to the

fund may be sent to the following address:

Diana M. Staples

McIntire School of Commerce Foundation

University of Virginia

P.O. Box 400173

Charlottesville, VA 22904-4173

(Note on check: Ellen Marie Whitener Faculty Fellowship Fund)

Lucien Bass Receives IMP SocietyFaculty Award

The University’s IMP Society recently honored Lecturer

Lucien L. Bass III (Engineering ’63, Darden ’65) with its presti-

gious IMP Faculty Award. The society tapped Bass as an honorary

member Feb. 3, 2005, during one of his “Negotiating for Value”

classes and held a banquet celebrating his achievement during the

spring semester.

“Each year, the society recognizes a University faculty mem-

ber whose love for teaching touches the lives of students,” says

one society member. “Award recipients build relationships with

their students and become great mentors. They also go beyond

their teaching in the classroom, becoming involved in other parts

of the University. Mr. Bass expresses great enthusiasm in the

classroom as he brings theory to life by sharing his personal busi-

ness experiences. His involvement with the Honor Committee

shows his commitment as a lifelong Wahoo to keep the honor sys-

tem strong and an integral part of every student’s education.”

Bass is also active with the University’s Engineering School,

Nursing School, Darden School, and Raven Society. He has been involved with the Jefferson’s

Circle and the Annual Giving Advisory Board and was a member of the Alumni Relations Task

Force, the society member adds.

Associate Professor Mark White has been

awarded $150,000 in curriculum development

support from the P&G Fund. White’s “Investing in

a Sustainable Future” was one of three winners in

the P&G Fund’s annual curriculum development

support competition, which seeds money for inno-

vative instruction that advances student learning

in areas critical to business.

The course will be taught starting in spring

2006, using videoconferencing, from both the

McIntire School with White and Germany’s

Technische Universitat Dresden with Professor

Edeltraud Günther. Cross-disciplinary and cross-

cultural student teams from the University of

Virginia and Germany will be asked to identify a

real-world environmental problem faced by a busi-

ness concern and develop an environmental-finan-

cial analysis supporting a preferred solution.

Incorporating elements from traditional econom-

ics, ecological economics, industrial ecology, and

sustainable development, the course will provide

an experiential learning experience and challenge

participants to think beyond the conventional

measures of business and financial performance.

The P&G Fund manages philanthropic contri-

butions on behalf of The Procter & Gamble

Company in the United States and Puerto Rico.

UPDATES

Mark White Awarded $150,000 from P&G Fund

20 ■ McINTIREnow

fac

ult

y

McINTIREnow ■ 21

An article by McIntire Dean Carl Zeithaml was recently

selected as one of the top 20 publications on corporate gov-

ernance in the past 50 years to be included in a new book by

Thomas Clarke, Theories of Corporate Governance: The

Philosophical Foundations of Corporate Governance

(Routledge, 2004). Clarke is a Professor at the University of

Technology, Sydney (Australia) and Director of the univer-

sity’s Centre for Corporate Governance. Zeithaml’s arti-

cle, titled “Institutional and Strategic Choice Perspectives on

Board Involvement in the Strategic Decision Process” and co-

authored with W. Judge, originally appeared in a 1992 issue

of The Academy of Management Journal.

Clarke’s book “brings together the most influential writ-

ing in the field, with editorial commentary, to provide a

uniquely interdisciplinary resource for students and lecturers

that underpins contemporary analysis of corporate gover-

nance,” says publisher Routledge.

Former McIntire School and Law School faculty member

Robert Musselman (A&S ’34, Master’s ’40, Law ’45) and

his wife, Carolyn Clarke Musselman (McIntire ’52, Law

’56), died recently, within a few months of each other—Mr.

Musselman on Nov. 9, 2004, at the age of 90, and Mrs.

Musselman on April 12, 2005, at the age of 74. The couple prac-

ticed law and accounting for over 50 years in the firm of Robert

M. Musselman & Associates, in Charlottesville, Va.

From 1936 to 1959, Mr. Musselman taught at the Law

School and the McIntire School. He also was the University’s

Chief Accountant during World War II. Not only did he teach

accounting to generations of McIntire and University students,

he hired many of them over the years at his firm and was a men-

tor to many young attorneys and accountants.

Mrs. Musselman received a B.S. in Commerce with

Distinction from the McIntire School and was a charter member

of the U.Va. chapter of Zeta Tau Alpha. She also received the

Virginia Society of CPAs gold medal for the highest score on

the May 1952 CPA exam and was the first woman to serve as

president of a chapter of the Virginia Society of CPAs.

Robert and Carolyn Musselman are survived by daughter

Susan Musselman Norfleet (McIntire ’86) and her husband,

Alan, of Richmond, Va., and two grandchildren, Kelly and Jason.

In Memoriam

New Book by Mary Jo Hatch Explores Visionary LeadershipProfessor Mary Jo Hatch and co-authors M. Kostera and A. Kozminski take readers in-

side the minds of CEOs celebrated by Harvard Business Review over the last decade of the

20th century in their new book, The Three Faces of Leadership: Manager, Artist, Priest

(Blackwell Publishers, 2004). Drawing on interviews with these famous CEOs, Hatch and

her co-authors demonstrate how business leaders today use aesthetics, specifically story-

telling, dramatizing, and mythmaking, to lead their companies successfully. They examine

how these leaders inspire organizations through their creativity, virtue, and faith, showing

the faces of the artist and priest alongside the technical and rational face of the manager.

The Three Faces of Leadership features clear explanations of aesthetic philosophy ap-

plied to the concepts of creativity, imagination, courage, virtue, inspiration, faith, and ethics. It presents tech-

niques for developing aesthetic sensibilities and the capacity to communicate them to others, and it links aesthetic leadership

practices to organizational culture, change, vision, values, and identity. In this way, the book encourages students and execu-

tives to align the creative and spiritual aspects of business with their technical training and practice.

Zeithaml Article Selected as a Top Publication on Corporate Governance

UPDATES

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22 ■ McINTIREnow

Milton H. Kaplan ’39 reports that he re-

cently visited University Grounds. Says

Kaplan, “I’m impressed with the new Law

School building and Darden and

Commerce School buildings and amazed

at the growth since 1939.” Kaplan’s son,

Stanley Kaplan (A&S ’69), graduated

from the University in 1969; grandson

Steven Kaplan (A&S ’02, Law ’05) is

vice president of his Law School class;

grandson Scott London (A&S ’92,

Medicine ’96) practices medicine in

Baltimore; and granddaughter Nancy

Kaplan (A&S ’99, Master’s ’00) earned

a bachelor’s and a master’s from the

University.

William Dove ’42 (A&S ’52), a member

of the McIntire Cornerstone Society

Board, celebrated his birthday in August

2004 during a lunch with McIntire’s

Associate Dean for External Affairs Diana

Mahle Staples, Director of Planned Gifts

and Donor Services Judy Cash, and

Director of Alumni Programs and Special

Projects Katie Whittier.

Littleton C. Hudgins ’57 reports that he

and his wife, Dot, will be married 50 years

in September 2005. “Unbelievable!” says

Hudgins.

Theodore Chandler Jr. ’74, President

and COO of LandAmerica Financial

Group Inc., added CEO to his title Jan. 1,

2005, according to an Oct. 28, 2004,

Richmond Times-Dispatch article, “New

CEO Named at Richmond, Va., Title

Insurance Firm.”

Harry D. Dickinson ’75 (Master’s in

Accounting ’76) has been elected 2004-

2005 chairman of the Virginia Board of

Accountancy. Says Dickinson, “It has

been a great pleasure to have the counsel

and assistance of McIntire professor and

colleague Whit Broome as the board has

worked on revisions of the CPA regula-

tions.” In a survey of Virginia CPAs con-

ducted by Virginia Business and the

Virginia Society of CPAs, Dickinson, a

CPA and Ph.D. holder, was selected as a

“Super CPA” for the third time in the

November 2004 Virginia Business maga-

zine. Dickinson is a Partner with Bowling,

Franklin & Co. LLP, in Fredericksburg, Va.

Jeffrey Edell ’79 was recently named

President and CEO of Worldwide Excel-

lence Inc., the parent company of various

entities specializing in consumer product

marketing and distribution through TV in-

fomercials, print, and the Internet. Well-

known products include Botopical and the

AB Revolutionizer. Edell, a member of the

McIntire Advisory Board, was also

named as an alternate to the U.S.

Masters Basketball Team, which will

compete in Israel’s 17th World

Maccabiah Games in the summer of 2005.

Andrew Rudin ’79 (Master’s in MIT

’05) published the article “Manage the

Sales Process” on the SalesVantage Web

site (http://www.salesvantage.com/

article/view.php?w=625). Rudin is

President of Outside Technologies Inc., a

company specializing in developing effec-

tive sales solutions for high-technology or-

ganizations.

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James Toups ’80, Founder/Partner of

East Coast Fire Protection, of

Richmond, Va., and his company were

profiled Nov. 30, 2004, in a Richmond

Times-Dispatch article, “City Fire-Safety

Firm Is Smokin’; in Just 7 Years, its

President Has Lifted it to One of the Five

Largest in the Country.”

Eric Coble ’82, a trustee on McIntire’s

Foundation Board, is now Senior Vice

President, Corporate Secretary, at

Dollar Tree Stores Inc., in

Chesapeake, Va. In his new role, Eric

will concentrate on board level and

strategic issues and assisting company

Chairman Macon F. Brock Jr. Coble is

also on the boards of the National

Institute for Learning Disabilities

and Park Place School Inc., organiza-

tions that help children overcome learn-

ing disabilities.

Peter F. Minan ’83 was recently ap-

pointed KPMG Partner in Charge-

Audit, Washington, D.C., and Baltimore.

He and his wife, Bianca Burwell Minan

(A&S ’83), reside in Malvern, Penn.,

with their two sons, Sean and Alec.

Frank Petz ’84, a Director of L.J.

Melody and Company, recently re-

ceived Big Brothers of Massachusetts

Bay’s 2004 Joseph P. Lombard Award for

outstanding contributions to the commu-

nity and youth development. Petz, who is

on the board of directors of Big Brothers

and currently an active Big Brother him-

self, was honored for his contributions to

the agency’s strategic expansion effort.

Jim Pflaging ’84 was named President

and CEO of SenSage Inc. He was also

elected to serve on the company’s board

of directors. Pflaging joined SenSage

from Bonsai Networks, where he

served as President and CEO. Before

Bonsai Networks, he served as President

and CEO of Intraspect Software.

From 1995 to 1998, Pflaging founded

and served as President and CEO of

Pacific Bell Network Integration, a

managed security and network services

provider that he guided from start-up to

profitable supplier with hundreds of

customers.

Joel Watson ’84 married Emily Thorell

M.D. in Jackson Hole, Wyo., in August

2003. Watson completed his Ph.D. in

marketing at The University of Utah in

the summer of 2004 and is an Assistant

Professor of Marketing at Rockhurst

University, in Kansas City, Mo.

Janet L. Brocklehurst ’85 was admit-

ted as a Partner in Goodman &

Company’s Richmond, Va., office, effec-

tive July 1, 2004. Janet has more than 15

years of experience in the accounting

profession, working with a variety of in-

dividuals; small to medium-sized busi-

nesses; and not-for-profit entities, in-

cluding foundations, schools, long-term

care facilities, and religious organiza-

tions. She is a member of the American

Institute of CPAs and the Virginia

Society of CPAs and participates in

advisory and volunteer capacity with

multiple foundations and charitable or-

ganizations and in the Richmond chap-

ter of the National Association of

Women Business Owners.

Cindy Eddins Collier (Master’s in

Accounting ’86) was appointed to the

American Institute of CPAs’ National

Business Valuation Committee for a

three-year term starting in October

2004. Collier, a CPA accredited in busi-

ness valuation, a certified valuation ana-

lyst, and a certified medical practice ex-

ecutive, also received a lifetime Batten

Fellowship at the Darden Graduate

School of Business Administration

and taught a health care finance course

at Darden in spring 2005 with Professor

Patricia Werhane.

Adam Schecter ’86

recently launched a $100

million private equity

leveraged buyout firm

with the backing of the

family-based asset man-

agement firm William

Harris Investors Inc.

His firm, WHI Capital

Partners (http://www.

whicapital.com), launched May 24,

2004. Says Schecter, “Needless to say,

launching my own group with this kind

of financial support is very exciting and

something I am extremely proud of.”

Andrea Stewart Lawrence (“Rea”

Stewart) ’88 left Calibre, Wachovia’s

Family Office practice, to serve as

Managing Director of Ballamor Capital

Management, which serves as CFO to

families of substantial wealth. She is in ▼

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24 • McINTIREnow24 • McINTIREnow

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i charge of integrating the estate tax plan

with tax-advantaged and alternative in-

vestments for private clients. Andrea lives

in Wayne, Penn., with her husband,

Gerald Lawrence Jr., and daughters,

Grace (6), Rose (4), and Virginia (1).

Paul T. Little ’89 (Master’s in MIS ’90)

and Katherine S. Anderson were married

Dec. 28, 2003. Katherine recently com-

pleted her master’s in psychology at the

University of Denver. Paul is President of

Evolution Hosting, a premier Java host-

ing and consulting company.

Martha Stallard ’90 (Master’s in

Accounting ’91) has taken a three-year

expat assignment in London with

JPMorgan Chase. She is a Vice President

in the Investment Bank Finance group and

has been with JPMorgan Chase in New

York City for five years.

Don Busick ’91

was named

Director of

Affinity Operation

in Upmarket

Operations for

Capital One, de-

veloping strate-

gies that drive

cost and revenue performance across op-

erational areas in affinity businesses.

Based in Richmond, Va., Busick also over-

sees risk management and infrastructure

development. He formerly served as Head

of Operations for the Canada line of busi-

ness. Busick joined Capital One in 1995.

Lisa Morowitz

Hopp ’91 and her

husband, Craig,

joyfully welcomed

their third child

and first son, Jacob

“Jake” Patrick,

born May 18, 2004.

Jake joins big sisters Emma, 4 years old,

and Leah, 2 years old. Lisa has been an ac-

tive participant in local government and

neighborhood civic concerns, and in their

“spare” time, Craig and Lisa own and op-

erate a coin Laundromat, The Laundry

Basket. They reside in Mill Creek, Wash.

Monica Banyi ’92 (Master’s in

Accounting ’93) received her Ph.D. in

management from the University of

Arizona in August 2004. She accepted a

position as an Assistant Professor of

Accounting at Oregon State University

beginning in the fall of 2004.

Chris Hagen ’95 and his wife, Diane,

welcomed their second child, Sarah

Elizabeth, born Jan. 25, 2004. Sarah joins a

3-year-old brother, Paul. The family re-

sides in Richmond, Va.

Lisa (Goodes) Kelly

’95 and Robert

Kelly (Engineering

’93) celebrated the

arrival of their first

child, Ruth Leah,

born Nov. 14, 2004.

She weighed 8 pounds, 7 ounces and was

21 inches long. The family resides in

Reston, Va.

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McINTIREnow ■ 25

Fotini Abatzis

’96 (Master’s

in MIS ’97) and

her husband,

Matt Wetzel,

joyfully wel-

comed their first

child, Nicholas

Thomas Wetzel,

born Feb. 5, 2004. The family currently

resides in Pittsburgh.

Rakesh Chawla

’96 and his

wife, Cathy, cel-

ebrated the

birth of their

daughter, Asha,

born Sept. 27,

2004. She

weighed 7 pounds, 11 ounces.

Amy Kellert Payette ’96 and her hus-

band, Tom, had their first child, Andrea

Grace, Feb. 19, 2003. Mrs. Payette is

Director of Marketing at her family’s

winery, Gray Ghost Vineyards. Mr.

Payette is a

winemaking

consultant who

focuses on win-

ery start-ups, is

a nationally rec-

ognized wine

judge and lec-

turer, and is a

columnist for Vineyard and Winery

Management magazine. The couple re-

sides in Rapidan, Va.

Ronde Barber ’97 and Tiki Barber

’97, NFL stars, write about their lifelong

love of sports in their book, By My

Brother’s Side, to promote literacy as

Verizon Reads ambassadors. The two

were featured in a story that appeared

in The Shawnee News-Star titled “NFL

Stars Tackle Children’s Book.”

(http://www.news-star.com/sto-

ries/083104/lif_4.shtml) The Barber

brothers also appeared on ABC’s Sept.

14, 2004, “Good Morning America” to

discuss their new book.

Dara Brunelli

O’Hara ’97 and

her husband, Tim

O’Hara (A&S

’86), were blessed

with the arrival of

their son, Samuel

Thomas, born

Sept. 11, 2004. He

weighed 7 pounds, 12 ounces and was

20.5 inches long. Sam’s aunt is McIntire

Advisory Board member Tia Lee

Brunelli ’95.

Eric Tracy ’97 recently competed in the

Hawaii Ironman World Champion-

ships and happily resides in Southern

California, where he heads up Corporate

Strategy for a subsidiary of Tyco

International.

Hamid Moinamin (Engineering ’97,

Master’s in MIS ’98), Founder and

CEO of Inserso, is pleased to announce

that the company turned 10 years old in

August 2004.

Dan Odio ’98 was featured in a July 6,

2004, Wall Street Journal article titled

“Young Realtor’s Brash Pitch: I Give

Rebates”; in a Sept. 10, 2004,

Washington Business Journal article ti-

tled “Free Money Now! Real Estate

Entrepreneur Daniel Odio Brandishes a

Powerful Promotional Tool: Cash”; and

in a July 28, 2004, Forbes magazine arti-

cle titled “A New Kind of Mobile Home

Buyer.” Other press coverage Odio has

received can be found at http://www.

DanielOdio.com/press. Odio, a Realtor,

offers rebates to homebuyers through a

service called RebateReps, a portfolio

company of Xyconcepts, a venture cap-

ital firm Odio founded with Dwight

Dunton ’96 in 2003.

Moira (John-Williams) Ballard ’99,

who graduated in May 2004 from

Clemson University with a master of

fine arts degree in digital production

arts, married Timothy Ballard July 10,

2004. She is a member of the

McIntire Young Alumni Council.

Stacy Kolendrianos Mitchell ’99 and

her husband, Chad, welcomed their

second son, Michael Grady, born Sept.

7, 2004. Michael joins 2-year-old big

brother William. Stacy is enjoying

staying at home with her boys in

Danville, Va.

Joseph Bonura ’00, Managing Partner

of Poughkeepsie Waterfront

Development LLC, is working on a $40

million Brownfield redevelopment pro-

ject on the Hudson River. Bonura and ▼

his family are working with the

Department of Environmental

Conservation to clean up contamination

and then build restaurants, retail space, of-

fice space, a hotel, a marina, a four-acre

park, a kayak/canoe launch, and a large

boat dock on 25 acres of waterfront prop-

erty. Phase 1 is under way now, which in-

volves the cleanup of seven acres and con-

struction of a 32,000-square-foot restau-

rant/catering facility. Bonura is a member

of the McIntire Young Alumni Council.

Ed Deng ’00 started a new position in

September 2004 at Fortemedia, a mixed-

signal IC solution provider that specializes

in far-field pickup and echo/noise can-

cellers that enable better hands-free com-

munication. At Fortemedia, he serves in

the capacity of business development and

regional marketing and splits his time be-

tween Shanghai and Silicon Valley.

Sandra Bowers ’01 and Billy Wood

were married Oct. 2, 2004, in Rockville, Va.

Billy is a Firefighter for Hanover County,

Va., and Sandi is a Data Architect for

Health Management Corporation. They

live in Mechanicsville, Va.

Jeff Dunn ’01 married Dawn Papaj

(A&S ’01) Oct.30,2004, inCharlottesville,Va.

Mary Beth Romani (Master’s in MIS

’01) and Christopher Romani ’95

(Master’s in MIS ’96) welcomed their

first daughter, Anna Elizabeth, born Aug.

25, 2003.

Jennifer Casarotti Troch (Master’s in

MIS ’01) and husband Jeff welcomed

their second big “project” since she com-

pleted the Master’s in MIS program in

2001: Carson Gregory arrived May 19,

2004, joining first post-graduation project,

big brother, Gabriel Burke, born Feb. 12,

2002. After maternity leave, Jennifer re-

turned to a new role at Cisco Systems in

Research Triangle Park, N.C., as the

Global Communications Lead for the IT

Relationship Management organization.

Lee Walke (A&S ’89, Master’s in MIS

’01) was promoted to Director of Clinical

Data Management for PRA International

and relocated to Kansas City in January

2005 to centralize and double the size of

the operation to 200 clinical data manage-

ment professionals. Walke and his wife,

Kristi, have two girls, Alma and Frances, 2

years old and 1 year old.

Phil Bennett (Master’s in MIT ’02) was

elected to the partnership of KPMG LLP

as of Oct. 1, 2004. Phil provides informa-

tion risk management services to commu-

nications and media clients in the

Washington, D.C., area. He resides in

McLean, Va., with his wife, Tara.

Kevin Duffy ’02 completed his two-year

Peace Corps commitment in Bucharest,

Romania, during the summer of 2004.

Before returning to the United States in

September 2004, Duffy traveled through-

out the Middle East for six weeks. He is

moving to New York City to look for a

consulting or financial analyst position

and can be reached at kduffy1979@

yahoo.com.

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26 • McINTIREnow26 • McINTIREnow

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McINTIREnow ■ 27

Scott Proctor (A&S ’93, Master’s in

MIT ’02) has written a book published

by John Wiley & Sons in September

2004 titled Building Financial Models

with Microsoft Excel (foreword by

Microsoft CIO Ron Markezich).

Joe Ribeiro (Master’s in MIT ’02), a

Lieutenant with the Norfolk, Va., police

department, was named to the First

Responder Interoperability

Executive Committee, formed to ad-

vise Virginia’s governor on creating

community interoperability for all emer-

gency and first responders in the

Commonwealth.

Josh Caplan ’03, a Peace Corps

Volunteer in Grenada, reported that the

Peace Corps volunteers serving there

survived the devastation of Hurricane

Ivan in September 2004 unharmed and

with minimal property damage. Says

Caplan, “We received two weeks of

training in Barbados in humanitarian

aid and disaster relief. All of us are re-

turning to Grenada to help out in what-

ever ways we can, we hope going back

to our original assignments as they are

applicable to the situation. Any support

to Grenada is sincerely appreciated. Aid

can be sent to the U.S. Embassy in

Barbados or to the Peace Corps Eastern

Caribbean headquarters office in St.

Lucia.” (Read more about Caplan on

pages 8-9.)

Anthony Cignarella ’03 moved to

Boston in June 2004 and is working at

Digitas, a direct marketing/interactive

agency, on the Delta Airlines account,

assisting with domestic promotions. He

is a member of the McIntire Young

Alumni Council.

Marquis Parker (Master’s in MIT

’03) started his first year of business

school at the Stanford Graduate

School of Business in September 2004.

Says Parker, “I don’t think I would have

been able to get in if it weren’t for the

know-how I picked up in McIntire’s M.S.

in MIT program.”

Mark Bieberich (Master’s in MIT ’04)

and his study at the Yankee Group on

bandwidth usage and demand were fea-

tured in a July 26, 2004, Fortune maga-

zine article titled “The Cisco Kid Rides

again Back from the Dot-Com Bust.”

Kenneth R. Knapp (Master’s in MIT

’04) has been assigned as IBM’s Client

Executive for the U.S. Marine Corps ac-

count.

Prasad Sombhatta (Master’s in MIT

’04) has been certified by the IEEE

Computer Society as a Certified

Software Development Professional. In

addition, his paper on “AIMR: Using

Documentum Web Publisher in a Three

Tier Solution” was accepted for the

2004 Momentum Conference. He

also spoke at the conference, held in

Montreal in October 2004.

Jami Trull (Master’s in MIT ’04)

works at Philips Medical Systems as a

Clinical Consultant–Information

Systems. She and her husband, Don

Trull (Master’s in MIT ’02), live in

Richmond, Va.

Charisse Clarke (Master’s in MIT

’05) was married in September 2004.

In Memoriam

James McCreery Baylor ’49, 83, of

Richmond, Va., died, Aug. 21, 2004. A

native of Hinton, W.Va., Baylor was a re-

tired Senior Vice President of A.T.

Massey Coal Company Inc. He was

also a veteran of World War II and the

Korean War and a retired Colonel in the

U.S. Marine Corps Reserve. Baylor

served as Military Aide-de-Camp to four

Virginia governors and was a member

of St. Stephen’s Episcopal Church in

Richmond, Alpha Tau Omega Fraternity

(while at the University of Virginia), and

the Commonwealth Club of Richmond

and the Willow Wood Country Club,

Hinton. In addition, he served on

McIntire’s Advisory Board from 1981

to 1990. Baylor is survived by his wife,

Crews Borden Baylor; daughter Mary

Baylor Rice and her son, Alexander

Lewis Cooper; and son Lewis McCreery

Baylor, with his wife, Mary Wright

Baylor, and their two daughters,

Katherine Anne Baylor and Mary

Elizabeth Baylor. He is also survived by

his brother, Senator Emeritus Richard

Prince Baylor of Hinton. (From

Richmond Times-Dispatch

https://www.legacy.com/TimesDispa

tch/LegacySubPage1.asp?Page=Arc

hiveOrder&PersonID=2541709)

ill Kehoe, William F. O’Dell

Professor of Commerce, draws

not only on the wealth of leader-

ship literature to teach his students, but also on his

own leadership experiences while serving at the

McIntire School as Associate Dean for 10 years, as

board chair of virtually every nonprofit organization

on which he has served, and during service in the

U.S. Marine Corps. We asked him if his teaching

about leadership has changed over the years.

I would answer yes, definitely. You end up having different

leadership experiences over the years, and that most certainly

will influence your teaching about leadership. As a young per-

son in the U.S. Marine Corps, I experienced an autocratic style

of leadership in which authority was conferred from above. In

this community over the years, while I served as chairman of the

board of such diverse organizations as the Chamber of

Commerce, the United Way, Junior Achievement, the Albemarle

County Police Foundation, and the Charlottesville-Albemarle

Airport Authority, a more enlightened view emerged for me of

a leader as a trusted servant.

I believe that leadership can be viewed across a continuum

from autocratic to servant. A good leader has to be able to op-

erate across that continuum. There will be situations in which an

autocratic style is required and other times in which a leader will

be a humble servant working on behalf of others. I think that’s

the art of leadership—understanding what style you should use

and when.

I would argue that an individual’s leadership style should al-

ways be under construction as well as be open to continuous im-

Bill KehoeProfessor

28 ■ McINTIREnow

provement. As you become a little older and more experienced,

you are probably a bit more reflective in terms of leadership.

Moreover, you are more likely to be on the servant side of the

continuum rather than on the autocratic side.

This may be something our students will experience. In their

first position as a manager, they may find themselves being au-

tocratic, telling an employee, “You have to do this because I’m

the manager and I say so.” Whereas, with the passage of time

and growth in managerial maturity, you need not use an auto-

cratic approach.

You might even get to the point where you find yourself, as

a seasoned leader and manager, having a difficult time even ar-

ticulating your style. This may occur because of many diverse

managerial experiences, each of which influences your leader-

ship style and your managerial maturity. Simply put, your lead-

ership style is just wrapped up into you as a person.

Leaders obviously change over time, and the way you teach

leadership also changes over time. I think leadership is best

when it is evolving, growing, always under construction, and

open to continuous improvement, both in the doing and in the

teaching. M

“I believe that leadership can be viewed across a continuum from

autocratic to servant. A good leader has to be able to operate across

that continuum.”

—Bill Kehoe

B

M C I N T I R E ’ S D O O R WAY F O R W O M E N

Ivy SocietyNetworking.Mentoring.Philanthropy

To learn more about the Ivy Society, contact Katie Whittier at 434-924-3394or whittier@virginia.edu

McIntire is proud to announce theIvy Society,

a new networking and givingsociety specifically for alumnae

and female friends of theCommerce School.

Ivy Society’s Mission■

To create a stronger bondamong McIntire alumnae

■

To support women enrolledin the McIntire School

■

To highlight the importance andimpact of women’s philanthropy

■

To give back to those alumnae andfriends who support McIntire’sAnnual Fund at a specified level

© Jack Cacciatore Photography

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