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Copyright © WCO-OMD 2012
Capacity Building
Enabling Delivery through People,
Partnerships & Political Will Erich Kieck, Director, Capacity Building
Delivery and Needs
2 Copyright © WCO-OMD 2012
Delivery
2010/2011 2011/2012
260 350
Expressed CB needs
SP/OD
C2B
CBM
SW
RKC
PCA
RM ICT/DM
CVO
Other Enf
IPR
Integrity
HR
Delivery and Needs
3 Copyright © WCO-OMD 2012
Regional Trends
Americas
AEO, RM, SW, RKC
East and Southern Africa
AEO, ICT, RKC, CBM, OD
West and Central Africa
SP/OD, Resource management, Outsourcing
Asia and Pacific
RM, AEO, CBM, Training
Europe
SP/OD, C2B, ICT
Middle-East and North Africa
SP/OD, Training
Capacity Building: The 3 P’s
Partnerships
People
Political Will
Orientation Package: Outline
• Key strategic drivers
• Impact
Setting the Scene
• Government objectives
• Responsiveness
Role of Customs
• Outline
• Stakeholder impact
• WCO
Customs Reform and Modernization
5 Copyright © WCO-OMD 2012
• Its no longer business as usual!
Value Proposition of Customs
=
6 Copyright © WCO-OMD 2012
WCO Capacity Building Development Compendium
“new chapter”
Performance Measurement
7 Copyright © WCO-OMD 2012
Success Factors •Political support •Strong and visionary leadership
•Planning with clear objectives and roles •Programme and change management
Progress Evaluation of •Implementation of Phase 1 recommendations
•Overall progress achieved in terms of modernization
•Manner in which the reform is managed
?
Phase 3
Leadership & Management Development
8 Copyright © WCO-OMD 2012
•Advisory Group
•First implementation
•Way forward
Framework outline
6. Career Development Tools and Practices
To
pic
al c
lus
ters
Copyright © WCO-OMD 2012
9
5. Leadership and Management Development Path
4. Career Development Paths and Training
3. Recruitment and On-boarding
2. Workforce Development Strategy
1. Customs Job Profiles
10 Copyright © WCO-OMD 2012
Project Map Database
11 Copyright © WCO-OMD 2012
PICARD
•September 2011
•PICARD 2020
12 Copyright © WCO-OMD 2012
Diagnostic and Compendium
•Diagnostic Framework and
Compendium Review
•Work Plan
•New Sections