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The Washington Post, some weekday between October and December, 1999. Categorizing Intelligent Lessons Learned Systems. Rosina Weber, David W. Aha, Irma Becerra-Fernandez. Computer Science, U. of Wyoming, Navy Center for Applied Research in AI, Naval Research Laboratory. - PowerPoint PPT Presentation
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The Washington Post, some weekday between October and December, 1999.
July 31 2000 Rosina Weber/ILLS AAAI’00
Categorizing Intelligent Lessons Learned Systems
Rosina Weber, David W. Aha,
Irma Becerra-FernandezComputer Science, U. of Wyoming, Navy Center for Applied Research in
AI, Naval Research Laboratory
Goals & Perspectives
AI research perspectiveLLS are organizational systems
Organizational goals and restrictions
Problems in promoting knowledge sharing
How can AI help?
DOD, DOE, Space agencies
Survey, categorization
Design, develop, & deploy issues
Defining Lessons learned
• Generate impact
• Working experiences work practice
• Applicable to a task/decision (process)
• Successes
• Failures
• Valid
•Consistency
•Redundancy
•Correctness
Work practice
Successes/Failures
Valid
Applicable
Generate an impact
Two step categorization
1. LL process:CollectVerifyStoreDisseminateReuse
2. LL systems
Lessons Learned Process
Collect
reactive collect COIN,
NASDA
active (military)
collect
CALL, JCLL, NLLS
active (scan)
collect
ESA LL, Lockheed Martin LL,
Project Hanford LL,
ESH LL Program
after action collect
Alenia, Canadian Army LL
Centre, ESA, JCLL, Marine Corps, NLLS
proactive collect
CALVIN
passive collect
others
interactive collect
ongoing
Disseminate
passive disseminate
AFCKS, CALL, ESA LL, JCLL, RECALL, AMEDD, NLLS,
NAWCAD, ALLCARS,
Alenia, Eureka,
SELLS members
broadcasting disseminate
Canadian Army LL Centre, DOE
Corporate, Federal Transit
Administration LL Program, Marine Corps LL System,
NLLS
active casting
disseminate
CALL, DOE Corporate
proactive disseminat
e
ACPA
active disseminate
ALDS
CALVIN
reactive disseminat
e
ACPA
Reuse
browsable recommendati
on
ACPA
Standalone
. . .
executable recommendati
on
ALDS
Two step categorization
1. LL process2. LL systems
ContentRolePurpose and scopeOrganization type, durationAttributes and formatArchitecture
Content
Pure Eureka (XEROX), AirForceCKS, JCLL, RECALL
Microsoft PowerPoint
Presentation
Hybrid CALL, DOE corporate, NLLS, NAWCAD, ESA LL
Role Planning
JCLL, Marine Corps, NAWCAD, AMEDD, Canadian Army
Technical Eureka, DOE Corporate, Alenia
(Italian) Both
RECALL, CNES
Microsoft PowerPoint
Presentation
Purpose & scope
Start design with scopeOrganization subsystemPurpose of the subsystemSubsystem processesWhich lessons to include
Organization Type rigid flexible
Duration• permanent• temporary
Attributes & Format
Typical:Observation, discussion, lessons learned: textual
Desired:•Applicable task (process)•Conditions necessary for
reuse•The lesson (work practice)
Architecture
Standalone: all implemented LL systems
Embedded to the process:
CALVIN, ACPA, ALDS
Conclusions (DDD)
Identify the TYPE of your organization ;Define the DURATION for the system;Define the SCOPE & PURPOSE;Identify the CONTENT;Identify the ROLE;Define ATTRIBUTES & FORMAT;Design an embedded ARCHITECTURE;DDD methods for COLLECT;DDD methods for VERIFY & STORE;DDD methods for DISSEMINATE & REUSE.
Research Directions
different processes and embedded architectures
elicitation tool planning audiencetechnical audience
extraction tool (from text)
Watch out for Harry’s
lessons!!NBC’s sitcom has a lessons learned session in every episode when characters sit on the roof.
Lessons learned session
Lessons learned and other knowledge artifacts