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VoIP Gateway Hardware Installation Guide Page 1/1 DOC No.: 9172000302 The VoIP Gateway Hardware Installation Guide Edition 2.0

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Page 1: The VoIP Gateway

VoIP Gateway Hardware Installation Guide

Page 1/1

DOC No.: 9172000302

The VoIP Gateway

Hardware Installation Guide Edition 2.0

Page 2: The VoIP Gateway

VoIP Gateway Hardware Installation Guide

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DOC No.: 9172000302

Table of Contents

1 OVERVIEW ..................................................................................................................................................3

1.1 FEATURES.........................................................................................................................................3

1.2 PANEL OUTLOOKS...........................................................................................................................5

1.2.1 Front Panels..........................................................................................................................................5

1.2.2 Rear Panels...........................................................................................................................................7

1.3 LAN INTERFACES...........................................................................................................................8

1.3.1 QoS Configuration...............................................................................................................................8

1.3.2 Cascading Devices...............................................................................................................................9

1.4 CONNECTORS.................................................................................................................................10

1.4.1 Voice Ports.......................................................................................................................................... 10

1.4.2 Console Port .......................................................................................................................................11

1.4.3 CDR Port .............................................................................................................................................11

1.4.4 Physical............................................................................................................................................... 12

1.4.5 LED...................................................................................................................................................... 13

2 LOCATING DEVICE.............................................................................................................................. 15

2.1.1 Rack Mounting................................................................................................................................... 15

2.1.2 Wall Mounting.................................................................................................................................... 16

2.1.3 Desktop Mounting............................................................................................................................. 17

2.1.4 Life-Line Application(only with MP3208).................................................................................... 18

3 SAFETY INFORMATION..................................................................................................................... 20

4 INSTALLATION....................................................................................................................................... 21

5 CABLE PINOUTS .................................................................................................................................... 22

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1 Overview The VoIP gateway is utilizing the VoIP technology that provides varies application for all kind of

legacy PBX. With only one IP connection, the PBX can have multiple access with any

heterogeneous PBX.

1.1 Features 12 Inch Models (4 FXS and 8 FXS ports)

n Two 10/100T Ethernet LAN connection that provide QoS capability to improve the voice

quality and stackable scalability.

n 4/8 FXS interface that with hunting function that serve as analog trunk for PBX.

n Console port, which support Command Line Interface for gateway management.

n Flash ROM that provide software upgrade capability from Console Interface or from

remote TFTP server.

n Phone Set configuration interface that is able to do the basic configuration with analog

phone set.

Table 1-1 Models Supported By 12 Inch Models

Module Interface Type(s) Basic Application 8 FXS ports n 8 FXS interfaces

n RJ-11 Jack n Analog Trunk for PBX/KTS n Connect to analog phones

4 FXS ports n 4 FXS interfaces n RJ-11 Jack

n Analog Trunk for PBX/KTS n Connect to analog phones

Features of 19 Inch Models

n Two 10/100T Ethernet LAN connection that provide QoS capability to improve the voice

quality and stackable scalability.

n With four types of voice modules that are able to fit any applications.

n Console port, which support Command Line Interface for gateway management.

n Flash ROM that provide software upgrade capability from Console Interface or from

remote TFTP server or FTP client applications.

n Phone Set configuration interface that is able to do the basic configuration with analog

phone set.

Table 1-2 Module Types Supported for 19-inch Models

Module Number Interface Type(s) Basic Application MP3008 n 8 FXS interfaces

n Module Jack n Analog Trunk for PBX/KTS n Connect to G3 FAX

Machine

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n Connect to analog phones MP3108 n 8 FXO interfaces

n Module Jack n CO lines of PSTN

MP3208 n 4FXS and 4FXO interfaces

n Module Jack

n Same as above n Provide 1:1 Lifeline1 while

powering off MP3004 n 4 FXS interfaces

n Module Jack n Analog Trunk for PBX/KTS n Connect to G3 FAX

Machine n Connect to analog phones

Features of 7-inch Desktop Models

There are two models for desktop type VoIP gateway. One is two-ports and the other is

four-ports.

n Two 10/100T Ethernet LAN connection that provide QoS capability to improve the voice

quality and stackable scalability.

n One FXS with one FXO model and two FXS with two FXO models to fit the application for

Small and Medium Business or as Terminal Adapter for Telecommuter applications.

n RJ-45 Console port, which support Command Line Interface for gateway management.

RJ-45 CDR ports to provide on-line Call Detail Record.

n Flash ROM that provides software upgrade capability from Console Interface or from

remote TFTP server or FTP client applications.

n Phone Set configuration interface that is able to do the basic configuration with analog

phone set.

Table 1-3 Models Supported by Desktop design

Model Type Interface Type(s) Basic Application 1 FXS and 1 FXO n 1 FXS interface and 1

FXO interface n RJ-11 Connectors n Lifeline support on port 1

with port 2 2 FXS and 2 FXO n 2 FXS interface and 2

FXO interface n RJ-11 Connectors n Lifeline support on port 2

with port 3

FXS interfaces n Analog Trunk for PBX/KTS n Connect to G3 FAX Machine n Connect to analog phones FXO interfaces n CO lines of PSTN

1 Lifeline: While powering off, the FXS interfaces are metallic through to FXO interfaces, then the user still have the ability to access to the PSTN that connected with FXO interfaces from FXS interfaces.

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1.2 Panel Outlooks The VoIP Gateway series have three main streams, one is 12-inch wide series,

19-inch wide series and the other is 7-inch size desktop model. 12 inch wide series

have fixed port number and FXS interfaces only, the 19-inch wide series are

modularized design and 7-inch size desktop models are designed for small port

density or portable usage.

1.2.1 Front Panels On the front panels of VoIP gateway, there are two Ethernet Ports, RS-232 Console

ports and status LEDs. If Call Detail Record is provided, it has extra CDR (Call Detail

Record) port.

On the front panel of 12-inch and 19-inch models, the markings of port numbers are

associated with port number 1 to 4 and group number. This is a logical representation

that design for management interface like Web management interface, Command

Line Interface. In those user interfaces the first port will be "1/1" means the port 1 of

group 1, "1/4" means the fourth port of the device and "4/4" means the last port. For

desktop models, the port numbers do not need to specify the group number, just 1 for

port one, 2 for port two and so on.

7-inch models

Fig 1 Front Panel of 7-inch model

12-inch models

Fig 2 Front Panel of 12-inch 8 ports model

Fig 3 Front Panel of 12-inch 4 ports model

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19-inch models

Fig 4 Front Panel of 19-inch 16 ports model

Fig 5 Front Panel of 19-inch 8 ports model

MP3008

Fig 6 MP3008 Module Front Panel

MP3004

Fig 7 MP3004 Module Front Panel

MP3108

Fig 8 MP3108 Module Front Panel

MP3208

Fig 9 MP3208 Module Front Panel

Note 1 Only MP3208 support life

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1.2.2 Rear Panels All the voice interfaces connectors are located at the rear panel for 12-inch and

desktop 7-inch models. And also the DC power-in jack is located on the rear panel

too.

There is a press button at the rear panel for all VoIP gateways. It is for special

maintenance purpose does not press it in normal usage.

7-inch model

1 FXS and 1 FXO Model

2 FXS and 2 FXO Model

4 FXS Model

4 FXO Model

Fig 10 Rear Panel for 7-inch models

12-inch 8 ports model

Fig 11 Rear Panel for 8 ports 12-inch model

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12 inch 4 ports model

Fig 12 Rear Panel for 4 ports 12-inch model

19-inch models

Fig 13 19-inch models Rear Panels

1.3 LAN Interfaces The two Ethernet Ports on PBX voice gateway have different priorities. The "To WAN"

port has higher priority than the "To LAN" port. This is going to provide the incoming

voice stream from WAN port can be received prior the data on the local area network.

Both "To WAN" and "To LAN" Ethernet ports are 10/100Mbps, Half/Full-duplex

auto-negotiable. Users do not need to configure the speed or mode for Ethernet

connection.

n To connect to the router on the WAN port side, user can use Straight-Through

RJ-45 cable to connect the MDI-X on the PBX voice gateway with the MDI port

on the router.

n To connect the "To LAN" port the Hub or Switching Hub on local area network,

user can use Straight-Through RJ-45 cable connect to the MDI-II (Up-link) port

on Hub or Switching Hub.

Fig 14 The "To WAN" and "To LAN" 10/100BaseT ports on the Front Panel

1.3.1 QoS Configuration

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Since Ethernet is under CSMA/CD mechanism, to provide the QoS for voice packet

over Ethernet interface, it is need to place the voice gateway as near to the router as

possible. With internal hardware QoS facility, the voice packets will have higher

priority than data from local area network.

Fig 15 Diagram to provide QoS for voice packets in LAN

1.3.2 Cascading Devices

Fig 16 Diagram to provide QoS for voice packets in LAN by cascading voice gateways

Base on the same principal to have voice gateway as close to the router as possible in

network connections, the voice packets will still have higher priority than data from

local area network.

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1.4 Connectors 1.4.1 Voice Ports

WARNING: Before plugging the connectors into the FXS interfaces on PBX

voice gateway do check if the lines that are going to plug into do not have any power

source ("0" voltage).

Seizure Sequence

The PBX voice gateways are designed for Auto-Hunting of free voice ports. The seizure

sequence are as follows; that the FXS ports are seized from lower port numbers to higher port

numbers. And the FXO ports are seized from higher ports to lower ports.

The principal of utilizing the seizure sequence is to prevent over exult on using some certain

ports to balance the available life times of the device. So if the PBX seize the trunk lines from 1

to 8, then we might connect the line1 of PBX analog trunk to the FXS port 8 on the voice

gateway. Thus when user seizure the analog trunk it will start to connect to the FXS ports on

voice gateway from port 8 to port 1, mean while, that receiving a remote call will utilize ports

start from port 1 to port 8. This will reduce the number of collisions of seizing the channels also.

Base on the same philosophy, if the incoming calls from PSTN (Central Office) start from phone

number 508-1201 to 508-1208 (where the main office number is 5081200), then it would be

better for us to connect the phone line with number 5081201 to the port 1 of FXO on voice

gateway.

FXS1 n2

FXO1 n2

Fig 17 Line seizure sequence of FXS and FXO interface on voice gateway

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Dealing with RJ-11 connectors

On those models which equip with RJ-11 connectors. Use tools to fix the

RJ-11 jack on the wire that you are going to plug into the device

Dealing with IDC connectors

Note 2 It would be better to use 24AWG cable (such as CAT 5) for IDC

connectors.

1. Inserts the wires into the module jack without trim the rubber skin.

2. Press the crimp down to make the wire contact with IDC latch pins

and fasten it on the connectors.

3. Trim the rest of wire to prevent it short with other wires.

4. Plug in the module jack into the connector.

1.4.2 Console Port

For 12-inch and 19-inch models (Male, DTE connector)

For 7-inch desktop models

Use Null Modem cable to connect the console port on voice gateway and the serial

port of PC. You can refer to the Table 5-6 The Pinouts for Null Modem Cable Used on

Console Interface for more detail Pinout information.

1.4.3 CDR Port The CDR port equipped on some of the models only. Use the same null modem cable

as console interface and connect to the serial port on your billing system.

9-PIN D-SUP male, DTE connector For 12-inch and 19-inch models

For 7-inch desktop models

Press down the crimp

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1.4.4 Physical 12-inch models

Dimension: 278mm width x 44 mm height x 202 mm depth

Weight: 2.4kg (Net)

7-inch desktop models

Dimension: 172 mm width x 35 mm height x 176 mm depth

Weight: 900g (Net)

19-inch 8 ports model

Dimension: 440 mm width x 44 mm height x 254 mm depth

Weight: 3.6kg (Net)

19-inch 16 ports model

Dimension: 440 mm width x 66 mm height x 254 mm depth

Weight: 4.5kg (Net)

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1.4.5 LED 12-Inch models

LED Label Description

LNK/ACT When lit, indicates a network connection. The LED will flash when network traffic is detected.

10/100 Ethernet

100Mbps Indicating the network is running at 100Mbps

Port Information

LOOP/ RING OUT

When lit, indicates a loop has been detected. Flashing, indicates an outgoing call.

Power Indicates stable power. Device Alarm The device will halt and the indicator will

continue to light on if a system test failure is detected. When this gateway is a Slave gateway, the Alarm LED will be Red if this Slave gateway is unable to communicate with the remote Master gateway. If this gateway successfully synchronized with the remote Master gateway, the Alarm LED will be dark. For Master gateway, the Alarm LED will not light on unless there is hardware error.

7-inch Desktop models

LED Label Description

LNK/ACT When lit, indicates a network connection. The LED will flash when network traffic is detected.

10/100 Ethernet

100Mbps Indicating the network is running at 100Mbps

LOOP/ RING OUT

When lit, indicates a loop has been detected. Flashing, indicates an outgoing call.

Port Information

LOOP/ RING IN

When lit, indicates a loop has been detected. Flashing, indicates an incoming call.

Power Indicates stable power. Alarm RED Alarm is lit on while there are Loop

Current Detect Failures on FXO interfaces.

CPU/ACT When lit, indicates that CPU is ready to service. Flash, indicates that there is CPU activity.

Device

MASTER When lit, indicates that this device is a Master, otherwise, it will be dark.

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READY When lit, indicates that this device is has joint into the group, otherwise, it will be dark. For Master devices, it will always lit on.

19-inch models

LED Label Description

LNK/ACT When lit, indicates a network connection. The LED will flash when network traffic is detected.

10/100 Ethernet

100Mbps Indicating the network is running at 100Mbps

LOOP/ RING OUT

When lit, indicates a loop has been detected. Flashing, indicates an outgoing call.

Port Information

LOOP/ RING IN

When lit, indicates a loop has been detected. Flashing, indicates an incoming call.

Power Indicates stable power. Alarm RED Alarm is lit on while there are Loop

Current Detect Failures on FXO interfaces.

CPU/ACT When lit, indicates that CPU is ready to service. Flash, indicates that there is CPU activity.

MASTER When lit, indicates that this device is a Master, otherwise, it will be dark.

Device

READY When lit, indicates that this device is has joint into the group, otherwise, it will be dark. For Master devices, it will always lit on.

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2 Locating Device The PBX voice gateways are able to locate on 19" Rack, on the Wall or put on desk. For

different locating installation, please choose the proper bracket for mounting. Model Installation Part Number

Rack Mount 53200000110A 12-inch models Wall Mount 53200000180A

7-inch desktop models Desktop only N/A Rack Mount 19-inch 8 ports models Wall Mount

53200000110B With the same bracket

Rack Mount 19-inch 16 ports models Wall Mount

53200000150A With the same bracket

2.1.1 Rack Mounting 12-Inch Models

19-inch Models

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2.1.2 Wall Mounting 12-inch models

19-inch models

For wall-mounting, please be sure to have the FAN toward the upper side, for the heat

in the device will be easier to blow out from FAN with its side toward to the upper side.

Also please leave some space for air flow, this will help the heat dispatching. Below, is

a suggestion for wall mounting installation.

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2.1.3 Desktop Mounting To put the device on the desk, it is better to stick on the rubber feet at the bottom of the

device to prevent the device slip away and also protecting the device from scratching.

Rubber foot

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2.1.4 Life-Line Application 2.1.4.1 Only work with MP3208

The life-line function is that when power fail and the device can not work, user still

have the ability to use local PSTN line to communicate with others.

Using MP3208 to take the life-line advantage.

PBX/KTS

With MP3208

Lines fromPSTN connectto FXO ports ofMP3208

Lines from PBXtrunk connect toFXS ports ofMP3208

FXOFXS FXS port 1 with FXO port 4FXS port 2 with FXO port 3FXS port 3 with FXO port 2FXS port 4 with FXO port 1

Fig 18 Lines from PSTN connect to the FXO ports on MP3208 and lines from FXS ports of

MP3208 connect to the analog trunk ports of PBX

When power fail on VoIP gateway, the first port of FXS will be the last port of FXO on MP3208.

Thus, there is one to one port mapping of FXS with FXO ports on MP3208 module when power

fail.

2.1.4.2 The Lifeline support on 7-inches models On 7-inches models, the lifeline support work on port 1 (FXS) with port 2 (FXO) for 1FXS and 1

FXO model; for 2FXS and 2FXO model, lifeline works on port 2 (FXS) with port 3 (FXO).

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Fig 19 Lifeline support on 7-inch 1 FXS 1 FXO model

Fig 20 Lifeline support on 7-inch 2 FXS 2 FXO model

2.1.4.3 Using MP3208 to save the extra Trunk card of PBX

Using MP3208 has another advantage that you can use your current analog trunk card without

add another new analog trunk card for PBX voice gateway. Although, you can have both

MP3008 and MP3108 to take the same advantage but with two modules instead of only one.

PBX/KTS

CO

No extratrunk cardneeded onPBX

PBX/KTS

CO

Lifeline

Lifeline

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3 Safety Information

WARNING: Before plugging the connectors into the FXS interfaces on PBX voice gateway

do check if the lines that are going to plug into do not have any power source ("0" voltage).

WARNING: Read the installation instructions before operating on the device.

WARNING: Before powering up the device, do not connect any telephone line into the

voice channels.

WARNING: Before opening the chassis, avoiding connect any telephone cable into the

device.

WARNING: Do not work on the device or connect/disconnect cables during the period of

lightening activity.

WARNING: Device does not provide “Hot Plug” capability, powering off the device before

insert/remove the modules

WARNING: This device provides the secondary protection that helping the device to

prevent premature failure of equipment that is exposed to environmental hazards. Secondary

protection is able to withstand over-voltages that can exceed 800V and surge currents of up to

100A. Anyway, prevent to install the device to expose under direct lightening strike

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4 Installation Step 1. Powering up

Step 2. Connecting to Router

Step 3. Connecting to LAN

Step 4. Connecting the voice channels

Step 5. Connecting the Console Port

Step 6. Look at the software installation guide to start configuring the device

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5 Cable Pinouts The Pinouts for 10/100BaseT MDI Port

Table 5-1 10/100BaseT MDI Port Pinouts

8 Pin2 Description 1 TX+ 2 TX- 3 RX+ 6 RX-

Fig 21 Pin numbers of RJ-45 Connector

The Pinouts for 10/100BaseT MDI-X Port

Table 5-2 10/100BaseT MDI-X Port Pinouts

8 Pin Description 1 RX+ 2 RX- 3 TX+ 6 TX-

The Pinouts for Straight-Through 10/100BaseT Cable (RJ-45 to R-J45)

Table 5-3 Straight-Through 10/100BaseT Cable (RJ-45 to R-J45) Pinouts

RJ-45 Pins Mapping RJ-45 Pins 1 <-> 1 2 <-> 2 3 <-> 3 6 <-> 6

The Pinouts for CrossOver 10/100BaseT Cable (RJ-45 to R-J45)

Table 5-4 CrossOver 10/100BaseT Cable (RJ-45 to R-J45) Pinouts

RJ-45 Pins Mapping RJ-45 Pins 1 <-> 3 2 <-> 6 3 <-> 1 6 <-> 2

2 Pins 4, 5, 7, and 8 are not used

PIN 8 PIN 1

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The Pinouts for RJ-11 Port

Table 5-5 RJ-11 Voice Port Pinouts

4 Pin Description 1 No used 2 Tip 3 Ring 4 No Used

The Pinouts for Null Modem Cable Used on Console Interface (DB-9 female with DB-9

female)

Fig 22 Pin assignments for Null Modem Cable

Table 5-6 The Pinouts for Null Modem Cable Used on Console Interface DB-9 Pin

(PC) Signal (PC)

Signal (Voice Gateway)

DB-9 Pin (Voice Gateway)

1 - 1 2 TxD RxD 3 3 RxD TxD 2 4 DTR DSR 6 5 GND GND 5 6 DSR DTR 4 7 - - 8 8 - - 7 9 - - 9

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The Pinouts for Null Modem Cable Used on Console Interface (DB-9 with RJ-45)

Fig 23 Pin assignments for Null Modem Cable (DB-9 with RJ-45)

Table 5-7 The Pinouts for Null Modem Cable Used on Console Interface(DB-9 with RJ-45) Signal

Gateway RJ45

(Console) DB9 (PC)

Signal PC

- 1 7 -

DTR 2 4 DSR

TxD 3 3 RxD

GND 4 - GND

GND 5 5 GND

RxD 6 2 TxD

DSR 7 6 DTR

- 8 8 -