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The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State Home Per Diem Program February 2013

The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

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Page 1: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

The VA State Home Per Diem ProgramReimbursement and Electronic Invoicing Process

Training for State Veterans Homes

Kelly Schneider, Program Manager State Home Per Diem Program

February 2013

Page 2: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 2

Agenda

• Invoice Process • What has changed?

• Submitting Invoice through OB10• System for Acquisition Management (SAM) Registration and DUNS• State Veteran Home Program Management• Reimbursement Overview

• Reimbursement Chart• Veterans Eligible for Higher Per Diem• Per Diem Reimbursement

• Per Diem Overview• Basic Admission Process Flow for State Homes• Instructions for SVHs Submission of 10-5588 for February 1, 2013

Page 3: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 3

Agenda Cont’d

• Monthly Invoicing Processing Flowchart– Invoice Review and Payment Process Flowchart

• Electronic Invoicing• Retroactive Payments

– What has Changed?– Overview

• Draft 10-5588A (Retro Payment) Under OMB Review• State Home Per Diem Website• State Home Per Diem Contacts • Questions

Page 4: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 4

Invoice Process

What has changed?• MANDATE for electronic invoice submission to the VA Financial

Services Center (VAFSC) to eliminate improper payment. • A Federal Register rule mandating electronic invoice

submissions was published November 27, 2012 and can be located at: https://federalregister.gov/a/2012-28612

• State Homes were granted an extension to submit/upload their electronic invoicing by April 1, 2013.

• VA Form 10-5588 and supporting documents must be submitted in Tag Image File Format (TIFF) in OB10.

• VAMC must provide the Purchased Order (PO) number to the SVH so that they can invoice the VA through OB10.

Page 5: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 5

Submitting Invoice through OB10

DEMO http://ob10.com/Country/Us/

• OB10 US Help Desk support for State Home: 1-877-489-6135

• Additional OB10 and Veterans Affairs information can be found at: http://ob10.com/Country/US/VeteransAffairs

Page 6: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 6

System for Acquisition Management (SAM) Registration and DUNS

• It is MANDATORY for all State Veteran Homes (SVHs) to have a DUNS number and be registered in the new System for Acquisition Management (SAM).• SAM transitioned from the Central Contractor Registry (CCR). • An active “Representations and Certifications” (ORCA) in SAM is

also required.

• State Homes should double-check their organization’s record in SAM to confirm that all of their information has migrated correctly into the new system. • Refer to the website: https://www.sam.gov/portal/public/SAM

Page 7: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 7

System for Acquisition Management (SAM) Registration and DUNS Cont’d

• If you are not registered in SAM, you will need a Duns & Bradstreet (DUNS) number to do so. • If you already have a DUNS number, the full registration

process in SAM can take 3-5 days. • If you do not have a DUNS number, you can obtain one at

http://fedgov.dnb.com/webform.

• For assistance with SAM, contact the Federal Service Desk at www.fsd.gov or by phone at 866-606-8220 (toll-free).

Page 8: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 8

System for Acquisition Management (SAM) Registration and DUNS Cont’d

• Please confirm you are registered in SAMS and that the DUNS number is valid by sending an e-mail to Ms. Jeanne Crook at [email protected]. • For questions, contact Ms. Cook via e-mail at [email protected]

or by phone (303) 398-5224.

• Failure to register in SAMS and/or having an invalid DUNS number will result in VA not being able to reimburse the SVH for services provided until the issues have been resolved.

Page 9: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 9

State Veteran Home (SVH) Program Management

• SVH Responsibilities:• Provide services as defined in 38 CFR Part 51• Complete/submit 10-10SH and 10-10EZ to VAMC• Maintain health records of residents• Maintain tracking log• Track and report per diem cost• Submit monthly gains and losses to VAMC• Completed OB10 invoice, prepare and upload VA 10-5588

and any supporting documentation electronically into the OB10 web link

Page 10: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 10

Reimbursement

• To receive payment, SVHs must upload a completed VA Form 10-5588 in OB10 by the 5th workday following the end of the month in which services were rendered.

• All payments by VA to the SVH will be made by electronic funds transfers (EFTs).

• VA Form 10-5588 is considered to be complete when all required information is provided and when the form is signed by the SVH Administrator.

• In cases where the SVH is operated under a contractual agreement for the State, the form must be signed by a State representative.

Page 11: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 11

Reimbursement Cont’d

• Failure to upload a timely and completed VA Form 10-5588 and required supporting documentation may result in delayed or denied payments.

• For services that the SVH is not responsible for providing pursuant to 38 CFR Part 51 (such as hospital care, hearing aids, eyeglasses, etc.): • On behalf of the Veteran, the SVH may contact its VA Medical

Center of Jurisdiction to request VA to consider providing or paying for such services.

Page 12: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 12

Reimbursement Chart

Page 13: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 13

Veterans Eligible for Higher Per Diem

• VA will reimburse the SVH the prevailing rate for nursing home care for certain eligible Veterans residing in State Veterans Homes.• The definition for eligible Veterans remains unchanged, which include s

Veterans who are 70 percent or more service-connected, who require nursing home care because of a service-connected (SC) disability, or are totally disabled and unemployable.

• Public Law 112-154 states that the VA payment for these eligible Veterans “constitutes payment in full to the State home” for nursing home care provided to the Veteran.

• Veterans with SC disabilities 60% or below and are receiving nursing home care unrelated to their SC disability will receive the basic rate.

• The Prevailing Rate is calculated using the methodology in effect prior to enactment of Section 105 of Public Law 112-154. • Methodology is set forth in 38 CFR 51.41(b)(1).

Page 14: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 14

Per Diem Reimbursement

Change Higher Per Diem

$$

Question: As of February 2, 2013, what will go away?Answer: For higher per diem payments - the language stating “the lesser of the two figures,” which is either the daily care

cost or the prevailing rate

No ChangeBasic Per Diem

Page 15: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 15

Per Diem

• State home per diem rates are non-negotiable and established by VA as a rate that is payable per resident per day.

• VA uses two primary methods for reimbursement of nursing home services: • A “prevailing rate” for certain Veterans with service connected

disabilities.• A “basic rate” for Veterans who do not have a service-connected

disability that qualifies them for the prevailing rate. • VA also uses a basic rate for domiciliary and ADHC services. • Basic rates for each level of care (nursing home, domiciliary, and ADHC)

are standardized nationally and are not subject to regional variations.• These rates are readjusted every fiscal year.

Page 16: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 16

Per Diem Cont’d

• The FY 2013 rates were released in October 2012. • Whatever prevailing rate applies for your particular SVH is what will be used

after February 2, 2013 for both the provider agreement and contract . • To compute the prevailing rate, VA uses the national CMS RUG rates

instead of the individual case mix of Veterans that reside in the SVH. • VA has been paying these rates on a yearly basis.

• One rate is calculated every year. • The formula takes the average of all the CMS rates for each fiscal year.

• A wage index is factored for each geographic area of the SVH. • A physician visit amount is tacked onto the amount.

• That is how the average rate is calculated for each SVH in a particular geographic area.

Page 17: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION

Basic Admission Process Flow for State Homes

.

17

Applicant is an eligible Veteran or an eligible Veteran-related category (spouse, surviving

spouse, or gold star parent)

Eligible for Admission

Admissions Review

Can the home provide the level of care required?

Admission Denied

Can the Applicant Pay?

Applicant Qualifies for Pay Sources

(e.g., VA Per Diem, Medicare, Medicaid, A&A, Private Pay, etc.)

Yes

Yes

Yes

No

No

No

Page 18: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION

Basic Admission Process Flow for State HomesCont’d

.

18

Applicant Qualifies for Pay Source(s)

Veteran Only Eligible Veteran-Related can be Admitted, but VA Per Diem is not Authorized for

Payment

(other pay sources may be used)

Applies for VA per diem @ VAMC of Jurisdiction

Meets Administrative Eligibility Criteria

Reviewed by VA Physician

Skilled Care Required

Admission not Approved, per diem cannot be paid

Admission not approved, per diem cannot be paid

Per diem payments can be approved effective on the admission date when applications are received within ten days of admission. If

received after ten days of admission, per diem payments begin on the day the application is received.

No

No

Page 19: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 19

Instructions for SVHs Submitting 10-5588 for February 1, 2013

• The SVHs will complete one invoice and upload one 10-5588 for the month of February 2013. • The SVHs will separate the old methodology (February 1, 2013) from the

new methodology (February 2, 2013 and going forward) on the 10-5588. • For February 1, 2013 only:

• SVHs will use the old methodology by manually recording the one day of care in the remark section of the 10-5588 report.

• This involves the lesser of, “the daily cost of care or the prevailing rate”. • It is important for the SVH to add the amount of the one day of care stated

in the remark section to the overall total.• If the SVH was eligible to receive the VA prevailing rate prior to February

1, 2013 as the daily cost of care exceeded the prevailing amount: • The SVHs will complete the 10-5588 in the usual way with no changes made

to the report; please clarify in remarks section.

Page 20: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION

Monthly Invoicing Processing Flowchart

20

Develop Gains & Losses Report

Compiled Based on

Eligibility Category

(Service Connected v. Basic Rate)

Compute Total Cost of Care

(Direct and Indirect)Costs in Accordance with

Cost Principles: 2 CFR 225 (A-87)

Enter information into OB10 Link and

upload VA Form 10-5588 and supporting documentation

(Gains & Losses Report/Spreadsheet electronically via VA Finance Service

Center’s OB10 Linkby the 5th of month, effective date April 1, 2013

Complete Form10-5588

Reconcile and Correct Errors to Gains & Losses Report with VAMC

Page 21: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

21

8 CBO StaffSVH will complete invoice & upload 10-5588 and any other supporting

documentation into OB10

The 10-5588 and supporting documentation is automatically

populated in OLCS

Austin sends email

alert to VAMC of

Jurisdiction Certifying Official(s) to certify

invoices for payment

VAMC reconciles 10-5588

by accepting

or rejecting

for payment via OLCS

If rejected,

FSC returns

the invoice/10-5588

to SVH to correct

SVH corrects invoice/10-5588

and uploads

into OB10 Link. Austin sends alert to VAMC

VAMC prints & signs

10-5588 to certify the

amount payable

and enter into SQL

VAMCFiscal

Service completes

audit of printed 10-

5588. Certifying

official certifies payment

Invoice Review & Payment Process Flowchart

Page 22: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 22

Electronic Invoicing• Beginning April 1, 2013:

• All monthly SVH invoices will be processed electronically• VA Form 10-5588, State Home Report and Statement of Federal Aid Claimed, must be

scanned and uploaded by each SVH after the close of each monthly reporting period into the VA Finance Service Center’s OB10 Link: http://www.ob10.com/

• To ensure timely payment, the State home may wish to upload a supporting documentation spreadsheet that lists: • the name of each Veteran (last name, first name),• last four digits of their social security number, and• total days of care claimed with the corresponding VA per diem payment rate

approved for the fiscal year. • In this spreadsheet, we recommend that Veterans on whose behalf VA pays the basic per

diem rate are reported separately from other Veterans.• Once uploaded into the OB10 system, the invoice and supporting documentation will be

transmitted into the On-line Certification System. • The Finance Service Center will then send an e-mail notice to the Medical Center of

Jurisdiction’s designated staff to certify the payment.

Page 23: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 23

Electronic Invoicing Cont’d

• Prior to certification, the designated VA Medical Center staff will review each monthly invoice report and any supporting documentation for completeness & accuracy and will resolve any discrepancies with the SVH.

• The Report must not be certified if the report is incomplete. • For example, all appropriate blocks are completed and report is signed by the

SVH administrator and, if applicable, the State employee if the SVH is operated by a contractor.

• When the form is complete and accurate: • accounting should sign the printed 10-5588 and date the audit block, and • the individual assigned to certify will complete the certification in the On-line

Certification System. • As of April 1, 2013: All payments must be made through the On-line

Certification System. • Payment will be made by electronic funds transfer (EFT).

Page 24: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 24

Retroactive PaymentsPL 112-154, Section 105:

Contracts and Agreements for Nursing Homes

What Has Changed?

• Veterans under VA provider agreement with SVHs ARE authorized retroactive payment using the prevailing rate effective February 2, 2013. • Prior to February 2, 2013, the old methodology for retroactive

payments is in effect.

• To date (February 2013) VAMCs of jurisdiction do not have contract agreements in place with State Homes.

Page 25: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 25

Retroactive Payments Cont’d

• Veterans under VA Contract (nursing home beds) with a new SVH that passed their Recognition Survey and received the signed letter from the VA Under Secretary for Health are not authorized for retroactive per diem payment after February 2, 2013• If a new home is recognized and approved by the Under Secretary

for Health prior to February 1,2013, they will be allowed to receive retroactive payments based on the old methodology.

• Veterans under a VA provider agreement are allowed to collect retroactive per diem payments using the prevailing rate as of February 2, 2013. • Prior to February 2, 2013, the old methodology for retroactive

payments is in effect.

• A SVH may not opt for the basic rate for highly service-connected Veterans as outlined in Public Law 112-154.

Page 26: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION

Draft 10-5588A (Retro Payment)Under OMB Review

26

Admissions Review

required?

Admission Denied

Can the Applicant Pay?

Applicant Qualifies for Pay Sources

(e.g., VA Per diem, Medicare, Medicaid, A&A, Private Pay, etc.)

Yes

Yes

No

No

No

Page 27: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 27

State Home Per Diem Program Website

http://www.nonvacare.va.gov/state-homes.asp

Page 28: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 28

State Home Per Diem Program Contacts

Kelly J. SchneiderState Home Per Diem Program Manager

[email protected](308)389-5106 or (402)613-2379

Brenda WigginsProgram Analyst

[email protected](202) 461-6757

Jeanne CrookProgram Specialist

[email protected](303) 398-5224

Gloria TestaBudget Analyst

[email protected](303) 398-5573

Gus HarrisProgram [email protected]

(303) 398-4761

Stephanie HaddockAdministrative Support

[email protected](303) 331-7504

Michelle SlusserProject Manager

[email protected](303) 780-4826

Gloria J. SanfordDeputy Program [email protected]

(303) 331-7856

Page 29: The VA State Home Per Diem Program Reimbursement and Electronic Invoicing Process Training for State Veterans Homes Kelly Schneider, Program Manager State

VETERANS HEALTH ADMINISTRATION 29

Questions

[email protected]