The true promise of the Mobile Society: access, communication & business

3 key questions to consider

1). What role does technology play in the early 21st Century?

2). What drives technology useage?3). Key principals to understand how to create

customer value in the digital age?

Me

Single Many

OtherFamily

Community

Self ?

a “We Media” for a “We Species”

1). The mobile society

14November 7,

2008

People embrace

what they

create

technologies of co-operation

Customer Centricity: the key component in tomorrow’s multi-access network

Mobile health

153 237 20m

your destiny withdata

39 November 7, 2008

Roles in the Social Network

CRM to VRM

The Bill Bailey Principle

so what should we do?

Communication

Communication - Community -

Communion