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The Trimble Store and Passcodes
Introduction to Trimble Store
This presentation will:– Explain what the Trimble Store offers you– Why you need to be using it?– Steps for getting into the Trimble Store
Requesting access to Trimble Store Steps to using into Trimble Store Passcode Retrieval Requirements Common Reasons for Passcode Delays
– Basic Steps to using it – Overview Homepage– Installing the passcode to the GPS receiver– Support contact
What does the Trimble Store offer?
Today each distribution partner should have access to Trimble Store – just sign up
It can be used by dealers to check the status of your orders with Trimble:
What does Trimble Store offer?
It can now offer the ability to manage Passcodes for SPS GPS receivers– there are parts suffixed with ‘IS’ that can be
purchased in the normal manner through Order Processing
– a Credit Part Number will then appear in your Trimble Store
– Enter the receiver Serial Number and get the code Example: the GLONASS option
Why do you need to be using it?
It is faster:– as soon as the order is cleared you have access to
the options in the Trimble Store– allows 24/7 access by the distribution partner.– no human input needed once order is cleared
Distribution partner can recall passcodes– they are retained for later use – it’s a full record
Future SPS GPS products as released will use the Trimble Store for more flexibility in configuring receivers:– activations and all options will only be available
via the Trimble Store
Steps for getting into Trimble Store a) Sales force and SPS resellers need to understand the benefits of
Trimble Store b) First time users need to sign up – go to https://login.trimble.com/ c) There is an option to start a new account
d) Once you have an account now apply for access to Trimble Store (see next slides)
Requesting Access to Trimble Store
Once you have an account now apply for access to Trimble Store
Press on the ‘Profile’ button Click on ‘here’ to request
access
Requesting Access to Trimble Store
Tick the request for access to Construction sector Trimble Store Press Next
Requesting Access to Trimble Store Fill in your name, email and role Fill in your organizations Principal (so
we can verify your access) Enter the message “I want to get the
Construction Passcode Generator and Order Status”
Press Submit
If a reseller employee leaves the organization then its up to the reseller to notify Trimble so access is stopped
For larger resellers Trimble can send a list of people with access to the Trimble Store for review and confirmation that all are still valid
Steps to using into Trimble Store
Once you have approved access go to
www.partnerstore.trimble.com Login using your email address Enter your password You should be able to check your Order
Status and now manage passcodes The following slides show how to use the
Trimble Store to manage your Options / Upgrades Passcodes
Passcode Retrieval Requirements
The following information is required to retrieve your
passcode: – Login username and password to Trimble Store– Serial numbers of the SPS GPS units to upgrade– And then to help filter the data:
The Purchase Order or Sales Order number Part numbers of the upgrades that were
ordered (they start with the letters ‘IS’)
Common Reasons for Passcode Delays
No ‘IS’ part upgrade has been ordered by you yet– Remember to order the part starting with ‘IS’ via
Order Fulfilment in the normal manner Incorrect receiver serial number is used to try and
generate the passcode The upgrade code is not applicable to the receiver
serial number (and therefore receiver model) The optional passcode email went to your SPAM /
JUNK email box We highly recommend using the Trimble Store for
passcode retrieval to ensure timely processing
Homepage on Trimble Store
Passcode Retrieval Scroll over to the Retrieve Passcodes Tab (far right)
The passcode will automatically be generated – if valid
If you selected the email results then this is what you get
From: Trimble Support [mailto:[email protected]] Sent: Friday, 27 March 2009 12:43 p.m.To: Gary ChisholmSubject: Trimble - Product Upgrade Passcode/s
Message from the Trimble Product Upgrade ApplicationDESCRIPTION SERIAL NUMBER PASSCODE or CD-KEY IS50989-10 SUB - Rover Option 0TEST68188
HCgxBo08QhVVFEuRlRWQcSBpxl1ygU
But if the Serial Number is not deemed valid for the Part Number the
following screen appears
method 1– use WinFlash. Connect serial cable
from PC to receiver– select the type of SPS GPS – SPSx5x
or SPSx8x– select ‘Update Receiver Options’– select Option key and copy the code
into the window, press Next to proceed
method 2– use the Web User interface to the
receiver– use Receiver Status – Options Menu – enter the code in the Option Code box,
then press Install Option– check it has loaded
Installing the passcode to the GPS receiver
Support
If you have a problem or need information
on how to install the upgrade please
contact:
