Partners in providing the solution

CERT. NO: 00-2-8173ISO 9001:2000

112 Lavender Street Singapore 338728 #04-00 Far East Refrigeration Building

Tel: 6293-9733 (10 Lines) Fax: 6296-5326 Toll free No: 1800-CALL-FER (1800-2255-337) www.fareastref.com.sg

“THE SHARED VISION OF FAR EAST REFRIGERATION IS THAT OF A HIGHLY MOTIVATEDAND INSPIRED TEAM, WORKING IN UNISON, FOR LEADERSHIP, STRIVING FOR EXCELLENCETHROUGH QUALITY & TECHNOLOGY AND EVER SENSITIVE AND RESPONSIVE TO ITSEMPLOYEES, CUSTOMERS AND THE SOCIETY IN WHICH WE LIVE IN”.

- Steven Loh, Managing Director

"OUR COMPANY IS FULLY COMMITTED TO CONTINUOUS PRODUCT DEVELOPMENTTHROUGH EXCELLENCE IN ENGINEERING DESIGN, TESTING AND QUALITY.TO SUPPORT THESE PRODUCTS WE HAVE DEVELOPED A STRUCTURED SYSTEM OF STAFFAND CUSTOMER TECHNICAL TRAINING SEMINARS THAT MAXIMISE THE OUTSTANDINGBENEFITS OUR NEW PRODUCTS AND SERVICES OFFER."

- Allan Ward, Group General Manager

“QUALITY AND EFFICIENCY ARE OUR CONCERN.”

- Lim Keng Ann, Executive Director

“WE STRIVE ON OUR CONTINUATION TO DEVELOP PRODUCTS & SERVICES TO MEETALL OUR CUSTOMERS’ NEEDS.”

- Raymond Yee, Sales Director

“BREATHING LIFE INTO TECHNOLOGY THROUGH OUR SOLUTIONS THAT BECOME THEIRSUCCESSES.”“DRAW UPON OUR STRENGTHS AND WE SHALL DELIVER.”

- Richard Chung, Sales & Marketing Manager

“LET US ADVANCE TO CREATE AN INDUSTRY THAT IS EFFICIENT AND MODERN BYINCORPORATING THE LATEST IN TECHNOLOGY”

- Francis Lee, Senior Sales & Technical Manager

“EFFECTIVE CONTROLS – UNIFORMITY AND TRANSPARENCY”“TRIM REPETITIVE AND INEFFICIENCY AND WE ARE SET FOR GREATER FINANCIAL MUSCLEOR “POWER”

- Tan Su kim, Finance Manager

“IN TODAY’S DYNAMIC MARKET, THE KEY TO SUCCESS IS TIMING, HAVING THE RIGHTPRODUCT ARRIVING AT THE RIGHT TIME, SELLING AT THE RIGHT PRICE.”

- Theresa Choo, Shipping & Purchasing Manager

“CUSTOMER DELIGHT IS FUNDAMENTAL TO OUR GROWTH INITIATIVE."

- Cherry Tan, Retail Manager

"SECRET OF SUCCESS IN SERVICE SUPPORT: GIVE USERS MORE THAN THEY CAN EXPECTWHEN IT IS DONE CHEERFULLY. "

- Michelle Chen, IT Manager

The TeamFER is positioning the company for tomorrow together with our partners in business and ventures.

The support and alliance from the partners will make FER ready to provide The Total Cool Solutionfor the region and beyond.

CoreBusiness

Founded in 1953 by our Chairman, Mr. Loh Ee Ming,

Far East Refrigeration (FER) has grown from a mere

supplier of HVAC&R equipment to a Complete

Refrigeration System provider.

Being one of the pioneers of refrigeration business, FER derived competitive advantage through its

thorough understanding of technology. This paved way for FER to evolve into a manufacturer of

refrigeration and air-con components/systems.

FER’s thorough understanding of technology and the know-how implicit in the products and systems

has resulted in “The Cool Solution” - providing value added services to the industry which includes

specification, designing, consultancy, project management, technical assistance, energy management

systems, warranty, equipment testing, system commissioning, superior service and JIT delivery.

With by our refrigeration engineers, each proficient in different skills and expertise, FER provides

unsurpassed technical support to our customers. Our state of the art manufacturing facility has also

provided quality products, engineered to meet the highest standards as required by the industry.

“When it comes to standards, Far East Refrigeration does not intend to be left out in the cold”

Far East Refrigeration

Eden- a brand name birthed from 50 years of experience,

understanding the needs and requirements of the industry; setting the standards

for quality products by the leading emphasis on research and development.

With a complete range of products comprising of 4 major divisions- packaged

units, heat exchangers, accessories and chemicals, Eden is poised and ready to

provide a one-stop - The Cool Solution.

FER’s challenges to continuously provide technical seminars and support to our

customers and also strategic marketing of the Eden range of products, resulting

in Cool Confidence that is backed by FER with quality, assurance and warranty.

We have also embarked further into the IT aspects of refrigeration in Energy

Management Systems (EMS) that are efficient, reducing energy consumption

with positive environmentally effects.

FERs envisions for a better tomorrow for ALL has extended our social and ethical

responsibilities beyond the industry into the needs of the community with our

contribution to society through charity drives, selling of flags and community

and social work.

Finally, FER is determined to create a dynamic and innovative team of

professionals who are customer oriented to drive our company into the next

decade.

Far East Refrigeration is positioned for tomorrow as a glo-bally recognised company.

Our primary focus are within the following segments:

Market & Distribution CoverageFER’s sales and marketing network through subsidiary com-panies and appointed distributors within the ASEAN regionwill strategically position our company to develop new busi-ness within the following areas.• Food Processing & Warehousing• Supermarket/Hypermarket• Bio-Technology & Medical• Chemical• Airport Catering• Ice Plant• Hotel• Restaurant

Research & DevelopmentOur primary focus on R&D will be our key driving force forthe years ahead.• Product Innovation & Development• ACAD Design Capabilities• Quality Assurance and Quality Control

MarketingNew and effective marketing support and tools that arereadily available.• Web-Based Product Information• Software Selection Tools for Components and Equipment• 1800-CALL-FER Local Toll Free Number

Training• Product Training and Seminar to customers and employ-ees

New TechnologyFER is positioned to bring in the latest and newest productdevelopments and technologies for the HVAC&R industry;moving ahead with the times.• Energy Management Systems• Plant Monitoring & Management Systems

Human ResourceThe transition of company and employees will be moved tothe next higher level• Customer Oriented• Dynamic and Innovative• Motivated and Driven to Succeed

Business PartnershipsFER will strive to build on existing and future business rela-tionships with suppliers and customers creating a cohesiveand mutual business partnership, growing with each otherfrom strength to strength.

PositionedForTomorrow

OUR PRODUCTS

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Managing Director’s Direction

CERT. NO: 00-2-8173ISO 9001:2000

Far East Refrigeration’s core distribution or agency products include compressors, condensers,

evaporators, electronic controls, energy management systems, protective systems, valves, service

equipment & tools, etc. These products are from renowned manufacturers/brands from Bitzer,

Kuba, Muller, Eliwell, CPC, Alco, Carly, Castel, Saginomiya, Danfoss and Fujikoki just to name a few.

With FER’s dedication and our effective promotional efforts, these products have penetrated into the

local and regional markets as they are evident in the leading supermarket/hypermarket chains, medical/

pharmaceutical institutions, food processing plants and airport catering facilities.

We have built on many years of business partnerships to bring into the refrigeration industry the

latest in HVAC&R equipment, components and technology to forefront of its kind and we would

endeavour beyond.

Far East Refrigeration also takes pride in the complete Eden range of products developed for the

refrigeration industry in its 4 major divisions as follows:

PACKAGED UNITS

Multiple rack condensing units (air-cooled/water-cooled) are designed and assembled to meet the

wide range of refrigerating capacities suitable for use in most commercial and light industrial

applications like supermarkets/hypermarkets, food processing plants, cold storage warehousing,

etc. Through the use of energy management systems, these units are able to achieve highest

efficiencies, whilst reducing operating cost.

Polapak and Hemipak condensing units are designed and assembled by our state of the art factory

incorporating Bitzer semi-hermetic and Copeland hermetic compressors respectively; coupled with

our Eden G3 air-cooled condensers, making them robust in design and effective in performance.

Polapak and Hemipak condensing units are ideal for fast food restaurants, convenient stores and

petrol stations.

Eden air-conditioners are also available for residential applications with single and double split units

that are modern in design and most importantly cost effective.

HEAT EXCHANGERS

Eden’s range of heat exchangers are fully designed and manufactured by FER that comprises mainly

of evaporators and condensers used in industrial and commercial applications. These incorporate

riffled tube design and sine wave fin pattern technology that optimises performance. High quality

fan assemblies from Sud Electric are used for their reliable and efficiency. We are also able to design,

customise and manufacture steam coils, chilled/hot water coils and DX coils with copper or aluminum

fins, GI or stainless steel frame to meet most requirements for commercial, industrial and marine

applications.

ACCESSORIES

Eden’s range of accessories is comprised of manifolds, gauges, thermometers, door hinges/handles,

refrigeration tools and liquid receivers that are essential in most refrigeration applications. They

have been specifically designed and manufactured with the highest quality and durability.

CHEMICALS

Alco-Quat and ProQuat chemicals are specially blended for the disinfecting and cleaning of various

surfaces widely used by the food industry for sanitization purposes as they are biodegradable and

are of food grade standards. These can also be used in residential application for the cleaning of

kitchen surfaces, etc. Both Alco-Quat and ProQuat are able to kill effectively all bacteria, viruses and

fungus.

Artist’s impression

With a complete range of products