60
STICS: Strategic Training Initiative in Community Supervision Like the soldier who has marched into the battlefield and, tired, weary, and burdened with the ever-changing orders from the generals, he must make crucial 1 The Supervision Officer As A Foot Soldier decisions all alone, the community supervision officer “follows” the orders of management and works tirelessly behind closed doors to promote change in clients characterized as antisocial, lacking motivation or in downright denial, resistant, defensive, aggressive, and criminal.

The Supervision Officer As A Foot Soldier€¦ · Structuring Relationships Beh Tech Cog Tech Officer Coach Coordinator: 35: ... 225: 90. 204 # clients coded to date. 488: 93. 395:

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STICS Strategic Training Initiative in Community Supervision

Like the soldier who has marched into the battlefield and tired weary and burdened with the ever-changing orders from the generals he must make crucial

1

The Supervision Officer As A Foot Soldier

decisions all alone the community supervision officer ldquofollowsrdquo the orders of management and works tirelessly behind closed doors to promote change in clients characterized as antisocial lacking motivation or in downright denial resistant defensive aggressive and criminal

The EBP Transformation in CorrectionsFacilitating Organizational Change

Guy Bourgon PhD C PsychCog Summit Track 3

Minnesota February 5 2016

STICS Strategic Training Initiative in Community Supervision

YOUR MISSION SHOULD YOU CHOOSE TO ACCEPT IThellip

3

STICS Strategic Training Initiative in Community Supervision

Help transform this

4

STICS Strategic Training Initiative in Community Supervision

And thishellip

5

STICS Strategic Training Initiative in Community Supervision

Into thishellip

6

STICS Strategic Training Initiative in Community Supervision

And thishellip

7

STICS Strategic Training Initiative in Community Supervision

IS IT REALLY ldquoMISSION IMPOSSIBLErdquo

8

STICS Strategic Training Initiative in Community Supervision

OK So Bring EBP to

Corrections

Lets do it right

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

The EBP Transformation in CorrectionsFacilitating Organizational Change

Guy Bourgon PhD C PsychCog Summit Track 3

Minnesota February 5 2016

STICS Strategic Training Initiative in Community Supervision

YOUR MISSION SHOULD YOU CHOOSE TO ACCEPT IThellip

3

STICS Strategic Training Initiative in Community Supervision

Help transform this

4

STICS Strategic Training Initiative in Community Supervision

And thishellip

5

STICS Strategic Training Initiative in Community Supervision

Into thishellip

6

STICS Strategic Training Initiative in Community Supervision

And thishellip

7

STICS Strategic Training Initiative in Community Supervision

IS IT REALLY ldquoMISSION IMPOSSIBLErdquo

8

STICS Strategic Training Initiative in Community Supervision

OK So Bring EBP to

Corrections

Lets do it right

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

YOUR MISSION SHOULD YOU CHOOSE TO ACCEPT IThellip

3

STICS Strategic Training Initiative in Community Supervision

Help transform this

4

STICS Strategic Training Initiative in Community Supervision

And thishellip

5

STICS Strategic Training Initiative in Community Supervision

Into thishellip

6

STICS Strategic Training Initiative in Community Supervision

And thishellip

7

STICS Strategic Training Initiative in Community Supervision

IS IT REALLY ldquoMISSION IMPOSSIBLErdquo

8

STICS Strategic Training Initiative in Community Supervision

OK So Bring EBP to

Corrections

Lets do it right

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Help transform this

4

STICS Strategic Training Initiative in Community Supervision

And thishellip

5

STICS Strategic Training Initiative in Community Supervision

Into thishellip

6

STICS Strategic Training Initiative in Community Supervision

And thishellip

7

STICS Strategic Training Initiative in Community Supervision

IS IT REALLY ldquoMISSION IMPOSSIBLErdquo

8

STICS Strategic Training Initiative in Community Supervision

OK So Bring EBP to

Corrections

Lets do it right

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

And thishellip

5

STICS Strategic Training Initiative in Community Supervision

Into thishellip

6

STICS Strategic Training Initiative in Community Supervision

And thishellip

7

STICS Strategic Training Initiative in Community Supervision

IS IT REALLY ldquoMISSION IMPOSSIBLErdquo

8

STICS Strategic Training Initiative in Community Supervision

OK So Bring EBP to

Corrections

Lets do it right

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Into thishellip

6

STICS Strategic Training Initiative in Community Supervision

And thishellip

7

STICS Strategic Training Initiative in Community Supervision

IS IT REALLY ldquoMISSION IMPOSSIBLErdquo

8

STICS Strategic Training Initiative in Community Supervision

OK So Bring EBP to

Corrections

Lets do it right

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

And thishellip

7

STICS Strategic Training Initiative in Community Supervision

IS IT REALLY ldquoMISSION IMPOSSIBLErdquo

8

STICS Strategic Training Initiative in Community Supervision

OK So Bring EBP to

Corrections

Lets do it right

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

IS IT REALLY ldquoMISSION IMPOSSIBLErdquo

8

STICS Strategic Training Initiative in Community Supervision

OK So Bring EBP to

Corrections

Lets do it right

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

OK So Bring EBP to

Corrections

Lets do it right

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

First - Let us acknowledgehellip Traditional training approach inadequate

bull Typical training ne long-term changeEg MI Greenlight Prop 31 UK etc EBP more complex than risk assessment etc ldquoClinicalrdquo skills are ldquomessyrdquo

Threats to fidelity significant amp realbull Organization barriers

Climate culture values policies and proceduresbull Resistance

At all levels for changebull Implementation planning adjustments changeshellip

10

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Implementation LessonsGoing beyond the ldquoContentrdquohellip

Training StrategiesContinuous Education = Better ResultsSTICS=Training + Ongoing Development Activities

Invest in Leaders uarr Leaders = Better Results

ndash Examine skill differences in leadersndash Examine influence of leaderrsquos skills on staff

Organizational Context uarr Readiness to Change = Better ResultsVision of Community Supervision

11

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Lay of the land Provincial Community Corrections

bull Very large geographical area with 46 millionbull ~ 50 offices plus ldquosatellitesrdquobull ~ 500 probation officers

~ INITIAL 360 supervising moderate amp higher riskbull Clients on primarily on probation but bail and other

community supervision orders Canadian ldquoehrdquo

bull RNR savvy RNR-based policies and practicesbull Case management plus in-house programs

12

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

The ldquoPreparationsrdquo

Participated in original STICS studybull ~20 PO had already been trained

Some using it for ~ 3 years to varying degree Investment substantial prior to starting

bull Budget allocation for long-termAllowed hiring staff (~35 coaches) Leadership partnerships and dedicationPlanning and preparing organizational change

Starts at the topbull ldquoTop Dogrdquo all inhellip

13

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Organizational Change Willingness to examine all business

bull Examine in-congruencies in policies practices Partnerships critical

bull Leverage expertise but work together Quality (not speed) drives process

bull Research and evaluation emphasisbull Quality lens for operational decisions

Development of internal capacity a MUSTbull Staff are the most important resourcebull `New and evolving ``job descriptions`` bull Place value in individuals continuous learning

14

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Local (Office) Change

Managerial support bull Quality assurance changesbull The small things to demonstrate value

New `supervisor` in play (ie the coach)bull Coach role responsibilities and reportingbull Relationships with managerbull Relationship with staff

Enhancing internal capacitybull Flexibility of workload to assist officersbull Supporting coach`s professional development

15

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Officer Change Recognize that it takes time

bull Skill development requires constant learningbull Some skills improve quicker than others

Must create ldquolearning environmentsrdquobull Organizationally and locallybull Place value in individuals continuous learning

Structures and `trainers` needed at many levelsbull Various `learning structures` in STICSbull Various levels of `trainers`

CONTINUAL PROFESSIONAL DEVELOPMENT

16

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

The Guiding Principleshellip

Change at all levels of organization is requiredbull It wonrsquot be easy on anyone

Systematic efforts needed to build capacitybull Various levels of expertise required for success

Change takes timebull For officers managers senior leaders and culture

Effective ldquotrainersrdquo requirebull 1st STICS skills and experiencebull 2nd Teachingfacilitation skills

17

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Creating Learning Environments

Officers Professional Developmentbull Initial Training (handle 20-30 participates per)bull Monthly Meetings (~ 2-3 hours a month)bull Refreshers (every 6-8 monthshellipthen annually)bull Feedback ndash Formal and Informal

Coach Professional Developmentbull Nuts amp Boltsbull Clinical Developmentbull Workshopsbull Learning Plans

18

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Learning Structures

Resources (eventually over time)bull Training Manualbull Monthly Meeting Manualsbull Coaches Manualbull Manager Manualbull Training Videosbull Network site (officer coach coordinator)bull Refresher Manualbull Human (trainers coordinators coaches peers committees etc)

Feedback teamCommunities of Practice (new training once done)

19

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision 20

STICSProfessional Development

Start 1 month 8 months 12 months 18 months

STICS Training PO Development and Skill Maintenance

Attend Initial Training

bull Research Audiotaping 6 clients 3 sessions per clientbull Formal Written Feedback on sessions (2 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Course(s) (2 minimumyear)

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision 21

After 18 monthsAnnual Professional Development

Annually Thereafter

PO Development and Skill Maintenance

bull Formal Written Feedback on sessions (1 minimumyear)bull Formal Feedback (oralwritten) from Coach (1 minimumyear)bull Informal assistanceguidance from CoachPeers

bull Attend Monthly Meetings (8 minimumyear)

bull Refresher Workshop (1 minimumyear)

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Organizational Challengehellip

Create amp Resource ldquoStructuresrdquobull HR plans workloads logistics etc

Build Capacitybull Everything new so NO existing ldquoexpertiserdquobull Coaches Trainers new and in future bull Capacity to ldquotrainrdquo newly hired staff

Implementation Integritybull How to monitorevaluate system uptakebull Quality assurancebull ldquoConflictsrdquo (ie policy procedure staff)

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityPrior to Training Plan Train office not individuals

bull Creating new environment (all start together) Coach trained ~ 6 months prior to office

bull Allow time to gain experience STICS Coach ldquobuddiedrdquo up with another coach

bull Allow time to gain experience coaching activities Establish procedures (baseline and future)

bull Most challenging recording sessions

23

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityInitial Training amp First 6 Months Coach participate with office (2nd time)

bull Further exposure plus (modelingleading experience)bull Backup coach identified

Monthly Meetingsbull Coordinator ldquochairsrdquo early monthly meetingsbull Buddy coach (additional support and debrief)

More resources to address initial resistance Coaching Development

bull Debrief Formal Feedback with colleaguesbull Advanced STICS skill development workshopsbull Generic coaching skills training

24

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp Integrity6 ndash 18 months Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

25

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Structures Capacity amp IntegrityAnd beyondhellip Coach gradually takes additional responsibilities

bull Coordinator joins Monthly Meeting less frequentlybull Informal Feedback can be provided to peers

Administrative work increasesbull Monitoringcoordinating professional development and

research activitiesbull Learning plans with peers

Continue Coaching Developmentbull Advanced STICS skill developmentbull Learning plan developed with coordinatorsbull Other eg trainer helper feedback MM creation etc

26

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 1

Continuous Development Learning Takes Time

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Non-Criminogenic Needs

0

10

20

30

40

50

60

70

80

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 05 (p=33) with time since initial training

28

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

Chart1

r = 05 (p=33) with time since initial training
Discuss NonCrim Needs
of a session
72
319
332
336
369

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss NonCrim Needs
Baseline 72
1-4 mths 319
4-9 mths 332
10-12 mths 336
1 yr + 369

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeDiscussing Criminogenic Needs

30

35

40

45

50

55

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f a se

ssio

n

r = 10 (p=06) with time since initial training

29

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

Chart1

r = 10 (p=06) with time since initial training
Discuss Crim Needs
of a session
403
424
486
504
519

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Discuss Crim Needs
Baseline 403
1-4 mths 424
4-9 mths 486
10-12 mths 504
1 yr + 519

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)

0

5

10

15

20

25

30

35

40

45

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

o

f Ses

sions

r = 10 (p = 06) with time since initial training

30

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

Chart1

r = 10 (p = 06) with time since initial training
Cognitive Strategies
of Sessions
24
151
298
382
351

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

Sheet1

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +
Cognitive Strategies
Baseline 24
1-4 mths 151
4-9 mths 298
10-12 mths 382
1 yr + 351
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Changes Over TimeQuality of Cognitive Skills

0

05

1

15

2

25

3

Baseline 1-4 mths 4-9 mths 10-12 mths 1 yr +

r = 21 (plt01) with time since initial training

31

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

Chart1

r = 21 (plt01) with time since initial training
Cognitive Strategies
0024
0377
0869
202
2392

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range
Baseline
1-4 mths
4-9 mths
10-12 mths
1 yr +

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs
Cognitive Strategies
Baseline 0024
1-4 mths 0377
4-9 mths 0869
10-12 mths 202
1 yr + 2392
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 2

Invest in Leaders

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs

STICS Strategic Training Initiative in Community Supervision

ldquoExpertiserdquo is the critical

Levels of ldquoExpertiserdquo in STICS implementation

33

Experts

Coordinators

Coaches

Probation Officers

Expe

rtis

e

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs

STICS Strategic Training Initiative in Community Supervision

Discussion ContentOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

Crim Needs NonCrim Needs

Officer Coach Coordinator

34

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs

Chart1

Officer
Coach
Coordinator
473
537
566
342
354
212

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range
Crim Needs Crim Needs Crim Needs
NonCrim Needs NonCrim Needs NonCrim Needs

Sheet1

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech
Officer Coach Coordinator
Crim Needs 473 537 566
NonCrim Needs 342 354 212
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

SkillsOfficer ndash Coach - Coordinator

0

2

4

6

8

10

12

14

16

18

Structuring Relationships Beh Tech Cog Tech

Officer Coach Coordinator

35

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech

Chart1

Officer
Coach
Coordinator
124
147
178
126
131
125
87
101
942
121
256
458

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range
Structuring Structuring Structuring
Relationships Relationships Relationships
Beh Tech Beh Tech Beh Tech
Cog Tech Cog Tech Cog Tech

Sheet1

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech
Officer Coach Coordinator
Structuring 124 147 178
Relationships 126 131 125
Beh Tech 87 101 942
Cog Tech 121 256 458
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Cognitive TechniquesOfficer ndash Coach - Coordinator

0

10

20

30

40

50

60

70

80

Any Cog Tech

Officer Coach Coordinator

36

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech

Chart1

Officer
Coach
Coordinator
261
492
667

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range
Any Cog Tech Any Cog Tech Any Cog Tech

Sheet1

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Officer Coach Coordinator
Any Cog Tech 261 492 667
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Do Skilled Coaches Lead to Stronger Officer Skills

Key Coach Skills

Relationship amp Cognitive Techniques(as demonstrated in sessions with clients)

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

0

025

05

075

1

125

15

175

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

38

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills

Chart1

Low
High
Adjusted Means
0971
1521
0736
1423

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills
Low High
Coach Cognitive Skills 0971 1521
Coach Relationship Skills 0736 1423
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Relationship Skills Scores

115

1175

12

1225

125

1275

13

Coach Cognitive Skills Coach Relationship Skills

Adju

sted

Mea

ns

Low High

39

Coach Skills Low-High median split

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills

Chart1

Low
High
Adjusted Means
1239
129
1207
1285

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range
Coach Cognitive Skills Coach Cognitive Skills
Coach Relationship Skills Coach Relationship Skills

Sheet1

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills
Low High
Coach Cognitive Skills 1239 129
Coach Relationship Skills 1207 1285
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Impact of Coach SkillsStaff Cognitive Skills Scores

-05

-025

0

025

Cognitive Skills Relationship Skills

Adju

sted

Z S

core

s

Poor Coach Skills Average Coach Skills Strong Coach Skills

40

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills

Chart1

Poor Coach Skills
Average Coach Skills
Strong Coach Skills
Adjusted Z Scores
-0191
-0036
0175
-0241
0005
0156

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range
Cognitive Skills Cognitive Skills Cognitive Skills
Relationship Skills Relationship Skills Relationship Skills

Sheet1

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes
Poor Coach Skills Average Coach Skills Strong Coach Skills
Cognitive Skills -0191 -0036 0175
Relationship Skills -0241 0005 0156
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Implementation Lesson 3

Organizational Change

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes

STICS Strategic Training Initiative in Community Supervision

THE VISIONhellip

COMMUNITY SUPERVISIONrsquoS IDENTITY CRISIShellip

42

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes

STICS Strategic Training Initiative in Community Supervision

This

43

Orhellip

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes

STICS Strategic Training Initiative in Community Supervision

Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff

0

05

1

15

2

A B C D E F G HOffices

Ranked low to high on shared vision

Adj

uste

d M

ean

Scor

e

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes

STICS Strategic Training Initiative in Community Supervision

350 Officers and 4 years later

Preliminary Results on BCrsquos Implementation

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes

STICS Strategic Training Initiative in Community Supervision

Collection and Coding Efforts to datehellip

Total Pre-STICS Post-STICS recordings collected by BC 4355 954 3401

Data Efforts to Date by PSC

recordings coded to date 572 94 478

probation officers coded to date 225 90 204

clients coded to date 488 93 395

Time per Session (minutes seconds) 2534 2024 2636

46

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Session Characteristics

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICS Significant increases on session characteristics

1

2

3

4

5

6

7

Therapeutic vsAssessment

Teaching vsAdviceOrders

Reinforce vs Punish Internal Causes vsExternal Causes

Quali

ty Sco

re (Ra

nge 1

-7)

Pre-STICS Post-STICS

48

Session characteristics reflect improved qualities of POs

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes

Chart1

Pre-STICS
Post-STICS
Quality Score (Range 1-7)
511
602
477
6
568
598
506
56

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range
Therapeutic vs Assessment Therapeutic vs Assessment
Teaching vs AdviceOrders Teaching vs AdviceOrders
Reinforce vs Punish Reinforce vs Punish
Internal Causes vs External Causes Internal Causes vs External Causes

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions
Pre-STICS Post-STICS
Therapeutic vs Assessment 511 602
Teaching vs AdviceOrders 477 6
Reinforce vs Punish 568 598
Internal Causes vs External Causes 506 56
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Discussion Content

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions

0

10

20

30

40

50

60

70

80

Criminogenic Needs Non-Criminogenic Needs Conditions

of 5

min

segm

ents

Pre-STICS Post-STICS

50

More targeted criminogenic need discussions (more criminogenic less non-criminogenic)

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions

Chart1

Pre-STICS
Post-STICS
of 5 min segments
395
491
736
367
239
179

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range
Criminogenic Needs Criminogenic Needs
Non-Criminogenic Needs Non-Criminogenic Needs
Conditions Conditions

Sheet1

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques
Pre-STICS Post-STICS
Criminogenic Needs 395 491
Non-Criminogenic Needs 736 367
Conditions 239 179
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Improving What Goes on Behind Closed Doors

Skills and Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increases on quality of PO skills

-08

-06

-04

-02

0

02

Structuring Skills Relationship Skills Behavioral Techniques Cognitive Techniques

Stan

dard

Scor

es (i

e M

= 0 a

nd SD

= 1)

Pre-STICS Post-STICS

52

Enhanced PO skills and techniques after STICS

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques

Chart1

Pre-STICS
Post-STICS
Standard Scores (ie M = 0 and SD = 1)
-0621
0126
-0521
0105
-0331
0067
-0441
0089

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range
Structuring Skills Structuring Skills
Relationship Skills Relationship Skills
Behavioral Techniques Behavioral Techniques
Cognitive Techniques Cognitive Techniques

Sheet1

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques
Pre-STICS Post-STICS
Structuring Skills -0621 0126
Relationship Skills -0521 0105
Behavioral Techniques -0331 0067
Cognitive Techniques -0441 0089
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

Targeting Procriminal Attitudes

The Frequency of Using Cognitive Techniques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques

STICS Strategic Training Initiative in Community Supervision

Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques

0

5

10

15

20

25

30

35

40

45

Use of Cognitive Techiques

o

f Ses

sions

Pre-STICS Post-STICS

54

More work on attitudes and thinking

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques

Chart1

Pre-STICS
Column1
Post-STICS
of Sessions
22
39

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range
Use of Cognitive Techiques Use of Cognitive Techiques Use of Cognitive Techiques

Sheet1

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60
Pre-STICS Column1 Post-STICS
Use of Cognitive Techiques 22 39
To resize chart data range drag lower right corner of range

STICS Strategic Training Initiative in Community Supervision

To Date Considerable amount of data collected

bull 4000+ recordings and assessments case plans etcbull Study is the largest of its kind in Canada

Data Shows Skill development is occurring

bull Sessions about 6 minutes longer than previouslybull Supervision reflects more ldquochange agentrdquo work bull Enhanced probation officer skillsbull More discussion on criminogenic needsbull Procriminal attitudes targeted more often

55

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60

STICS Strategic Training Initiative in Community Supervision

Its not an impossible missionhellip The organization has new ldquoclientsrdquo ndash they are the

officers managers and senior managers ndash who are helping to change the way everyone thinks and behave

The skills that are being trained for offender work are exactly the ones that will be useful to facilitate organizational change

Each of us are responsible to ourselves and must ask what is the environment each of us createshellip

Create one that facilitates and supports change 56

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60

STICS Strategic Training Initiative in Community Supervision

STICS ImplementationThe Road To Success

Enhancing LearningTraining ActivitiesValuing Continuous Professional Development

ndash Initial Training Ongoing Development amp Collaboration

Invest in StaffOfficers Coaches Coordinators amp Managers

Evolving Organization Solidifying jurisdictionrsquos vision to RNR supervision

57

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60

STICS Strategic Training Initiative in Community Supervision

Further Information

Available on the Public Safety Canada Website

wwwpublicsafetygcca

ContactGuyBourgonpsgcca

340 Laurier Ave WestOttawa ON Canada

K1A 0P8

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60

STICS Strategic Training Initiative in Community Supervision

Selected References Bourgon G (i2013) The Demands on Probation Officers in the Evolution of Evidence-Based

Practice The Forgotten Foot Soldier of Community Corrections Federal Probation 77 30-35 Bonta J Bourgon G Rugge T Gress C amp Gutierrez L (2013) Taking the leap From pilot

project to wide-scale implementation of the Strategic Training Initiative in Community Supervision (STICS) Justice Research and Policy 15 (1)

Bonta J Bourgon G Rugge T Gutierrez L (2011) An Experimental Demonstration of Training Probation Officers in Evidence-Based Community Criminal Justice and Behavior 38 1127-1148

Bonta J Rugge T Scott T Bourgon G amp Yessine A K (2008) Exploring the black box of community supervision Journal of Offender Rehabilitation 47 248-270

Bourgon G amp Gutierrez L (2012) The General Responsivity Principle in Community Supervision The Importance of Probation Officers Using Cognitive Intervention Techniques and Its Influence on Recidivism The Journal of Crime and JusticeDOI1010800735648X2012674816

Bourgon G Gutierrez L amp Ashton J (2011) The Evolution of Community Supervision Practice The Transformation from Case Manager to Change Agent Irish Probation Journal 8 28-48 Reprinted in Federal Probation September 2012

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) The role of program design implementation and evaluation in evidence-based ldquoreal worldrdquo community corrections Federal Probation 74 2-15

Bourgon G Bonta J Rugge T amp Gutierrez L (2010) Technology Transfer The Importance of On-Going Clinical Supervision in Translating lsquoWhat Worksrsquo to Everyday Community Supervision In Fergus McNeil Peter Raynor amp Chris Trotter (eds) Offender Supervision New Directions in Theory Research and Practice Willan Publishing Devon UK

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60

STICS Strategic Training Initiative in Community Supervision

Although there are many hurdles to quality implementation both at an organizational and an individual level these barriers can be overcome For each individual officer who faces the prospect of change it is a daunting task Organizations and trainers can provide the opportunities and supports but ultimately when the door closes and the officer and client meet face-to-face the officer must decide what he or she will do with the time allotted to their clients Like the lonely foot soldier

60

laden with a heavy burden alone in the trenches officers must draw upon their own resources and decide for themselves whether to march forward or stay where they are The power to choose is theirs

  • Slide Number 1
  • The EBP Transformation in CorrectionsFacilitating Organizational Change
  • Your Mission should you choose to accept ithellip
  • Help transform this
  • And thishellip
  • Into thishellip
  • And thishellip
  • is it really ldquoMission impossiblerdquo
  • Slide Number 9
  • First - Let us acknowledgehellip
  • Implementation LessonsGoing beyond the ldquoContentrdquohellip
  • Lay of the land
  • The ldquoPreparationsrdquo
  • Organizational Change
  • Local (Office) Change
  • Officer Change
  • The Guiding Principleshellip
  • Creating Learning Environments
  • Learning Structures
  • STICSProfessional Development
  • After 18 monthsAnnual Professional Development
  • Organizational Challengehellip
  • Structures Capacity amp IntegrityPrior to Training
  • Structures Capacity amp IntegrityInitial Training amp First 6 Months
  • Structures Capacity amp Integrity6 ndash 18 months
  • Structures Capacity amp IntegrityAnd beyondhellip
  • Slide Number 27
  • Changes Over TimeDiscussing Non-Criminogenic Needs
  • Changes Over TimeDiscussing Criminogenic Needs
  • Changes Over TimeUse of Cognitive Interventions Skills( of sessions cognitive interventions used)
  • Changes Over TimeQuality of Cognitive Skills
  • Slide Number 32
  • ldquoExpertiserdquo is the critical
  • Discussion ContentOfficer ndash Coach - Coordinator
  • SkillsOfficer ndash Coach - Coordinator
  • Cognitive TechniquesOfficer ndash Coach - Coordinator
  • Slide Number 37
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Impact of Coach SkillsStaff Relationship Skills Scores
  • Impact of Coach SkillsStaff Cognitive Skills Scores
  • Slide Number 41
  • The VisionhellipCommunity Supervisionrsquos Identity Crisishellip
  • This
  • Is Vision Important 8 Offices Ranked low to high on ldquoShared VisionrdquoMean Cognitive Skills Scores of staff
  • Slide Number 45
  • Collection and Coding Efforts to datehellip
  • Slide Number 47
  • Pre and Post STICS Significant increases on session characteristics
  • Slide Number 49
  • Pre and Post STICSSignificant changes in officer-client criminogenic and non-criminogenic need discussions
  • Slide Number 51
  • Pre and Post STICSSignificant increases on quality of PO skills
  • Slide Number 53
  • Pre and Post STICSSignificant increase on frequency of cognitive intervention techniques
  • To Date
  • Its not an impossible missionhellip
  • STICS ImplementationThe Road To Success
  • Further Information
  • Selected References
  • Slide Number 60