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THE STUDY OF WOMEN WELFARE SERVICES THROUGH NGOS IN SARGODHA
(2007-2009)
DEPATRMENT OF SOCIAL WORK
UNIVERSITY OF SARGODHA
SARGODHA
SUBMITTED TO
Ms. BEENISH IJAZ BUTT
LECTURER
DEPARTMENT OF SOCIAL WORK
UNIVERSITY OF SARGODHA
SARGODHA
SUBMITTED BY
ABDUL MANANABDUL RASHEEDAKHTAR SHAHIDI
AMIRAFARZANA NAWAZ
MADIHA RAFIQRABIA BATOOLSABA HAFEEZ
SHEHZADI AMBREEN
Acknowledgement
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
All praise and glory to the Allah Almighty who is omnipotent and omnipresent who
guides us in darkness and shows us the right path and who is the master of the Day of
Judgment, we seek his help in all the trails of life. All respect to the Holly messenger of
Allah, Hazrat Muhammad Mustafa (SAW), who brought the light of knowledge and truth
when the humanity was wandering in the desert of ignorance May Allah showers his
blessing upon him (PBUH). We are obliged to express thanks to Dr, Ishtiaq Ahmed Ch.
(Dean of Arts Social Sciences & Law, University of Sargodha) who facilitate us and
provide us and opportunity to go through thesis work processed in the department.
We would like to express our deep sense of gratitude to our incharge department of
Social Work University Of Sargodha, if we do no thank to Mr. Muhammad Iqbal Basit,
who provide us valuable information and guide us in each and every step so it would be
totally unfair on our part.
We are grateful to supervisor of our thesis group, Madam Beenish Ijaz Butt, Lecturer
social work, University of Sargodha for her keen interest and guidance which enables us
to complete this study. The personality of a teacher is always a source of inspiration
which guides the students towards their goals. It is a matter of great honor that we have
been the students of such an ideal personality. She had won our heart full indebtedness
with her undoubted insight and in disputable caliber research. It is fortunately tremendous
opportunity to pay her heart full gratitude for her incisive guidance valuable ideas,
constructive suggestions and academic experience.
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
The chairperson of this study group would like to take the opportunity to pay thanks to all
the group members for their cooperation, hard work and efforts to maintain a friendly
working atmosphere in the group throughout the course of completion of this research
work.
We are fully aware of many drawbacks which are generally associated with such a
research work which can never complete in all aspects. We can however earnestly hope
that this evaluation research would help the quarters concerned to bring about a better
change in the services conditions of women welfare institution.
In the end, the group is thankful to each and every person who helped the group in any
way during the research process.
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Group Members
ABDUL MANANABDUL RASHEEDAKHTAR SHAHIDI
AMIRAFARZANA NAWAZ
MADIHA RAFIQRABIA BATOOLSABA HAFEEZ
SHEHZADI AMBREEN
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
DEDICATION
Dedicated to Hazrat Muhammad (Peace Be upon Him)
who irradiated the darker paths of humanity
with blaze of knowledge and guidance.
Moreover, whole research work
Dedicated to
Teachers of Alma Matar
Who steered us
To move in this dark & dismal world by arming us
with the weapon of knowledge
Thesis Group
(2007-2009)
CONTENTS AT A GLANCE
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Title Page
List of Tables
Abstract
Chapter I
Introduction
Chapter II
Objective and Research Methodology
Chapter III
Study Finding
Chapter IV
Conclusions and Recommendations
A. Conclusions
B. Recommendations
Appendices
Bibliography
Interview schedule
LIST OF TABLES
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Part A
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Sr. No. TitlePage No.
1 Name of the NGOs 39
2 Respondent’s Age (year) 42
3 Respondent’s Marital Status 43
4 Respondent’s Religion 44
5 Respondent’s Educational Status 44
6 Voluntary Social Welfare Agencies (Registration and Control Ordinance 1961)
45
7 Status of Office Building 46
8 Area of Operation of the NGOs 47
9 Record Position of NGOs 48
10.1 Services Provided by NGOs 49
10.2 Duration of Services Being Provided by NGOs 50
10.3 Beneficiaries During year 2008 51
11 NGOs Providing Services Free of Cost 52
12 Bear the Expences 53
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13 Charges of Each Services 54
14 Source of Funding 55
15 Percentage of Each Source in NGOs Budget 56
16 Annual Expenditure of NGOs 57
17 Beneficiaries Behavior towards Staff Regarding Different Services 58
18 Satisfaction Level of Existing Social Policies 59
Part B
19 Respondents Age (year) 60
20 Respondents Marital Status 61
21 Respondents Religion 61
22 Respondents Educational Status 62
23 No, of Working Ladies Among Beneficiaries 63
24 Forms of Spending Income of the Beneficiaries 64
25 Contribution of Working Ladies in Family Purse 65
26 Relationships Paying Pocket Money to Non Working Ladies 66
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27 Duration of Benefits Got by Beneficiaries from NGOs 67
28 Source of Information of Beneficiaries about NGOs 68
29 Factors Which Brought Beneficiaries in the NGO 69
30 Services Provided to Beneficiaries by NGOs 70
31 Nature of Services 71
32 Charges of Services (Rs) 72
33 Satisfaction level of Beneficiaries in Different Services 73
34 Staff Behavior of NGOs towards Beneficiaries in Different Services 74
35 Problems of the Respondents While Getting Services 74
36 Get Benefits from this NGO 75
37 Beneficiaries Feeling themselves Secure in the NGO 76
38 Complaint to Beneficiaries about NGO 77
39 Action Taken by Head of NGO for Beneficiaries Safety 78
40 Leisure Time Activities of Beneficiaries 79
41 Level of Awareness of Beneficiaries about NGO 80
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42 Increased Level of Awareness of Beneficiaries about NGO 81
43 Types of Awareness Given by NGO 82
Part C
44 Attitude of Community towards NGO Services 83
45 Problems Faced by NGO Supervisor During Services Delivery 84
46 Attitude of Beneficiaries towards NGOs 85
47 Beneficiaries Paying their Dues Regularly 86
Part D
48 Working Position of NGOs 87
49 Satisfaction Level of Community about Different Services 87
50 Services Got by Community People by NGO 88
51 Extent of Satisfaction Level 89
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Abstract
A study regarding women welfare services provided by NGOs in Sargodha city was
conduct by 9 members group of student of social work Department university of
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Sargodha in partial fulfillment of the requirement of Master of Arts in social work under
the kind supervision of Madam Beenish Ijaz Butt.
The main purpose of the study was
To know about the nature of women welfare services provided by NGOs in
Sargodha city.
To evaluate the effectiveness of there services.
To know the satisfaction level of beneficiaries about their services.
To evaluate the functioning of the NGOs who are provided these services.
To suggest suitable strategies to improve the functioning of NGOs and services
being provided by them.
This research is the study of women welfare services through NGOs in Sargodha. The
research has been conducted under the supervision of department of social work
university of Sargodha. The introduction part explores the issue of women welfare in
problems positions functions of women and women welfare services, NGOs working in
Pakistan and women welfare services in Sargodha. The literature review part explore the
issue of world history of women and then the struggle of subcontinent women the
literature of women welfare have also been listed research reports, papers, books has
been highlighted about women welfare services. Literature review broadly encompasses
the issue of women welfare services. Literature review brings the whole scenario of
women welfare services at national level.
The objective of the research has been improving the social welfare conditions for
women in the country since they are the assets of the nation. The research level adopted
quantitative investigation. Data consist of various types which include personal data, data
about women welfare NGOs, and information from beneficiaries and community
members. Data was collected from and about 15 NGOs of Sargodha city. The analysis of
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
data shows that that NGOs working for women welfare at Sargodha need more
improvement. There serious lapses in the organization and supervision of these NGOs are
observed society needs to be more committed and aware in this regard. This research
would help the further research as need those interested in the improvement of women
welfare services at national level.
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
INTRODUCTION
A woman (irregular plural: women) is a female human. The term woman is usually
reserved for an adult with the term girl being the usual term for a female child or
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
adolescent. However, the term woman is also sometimes used to identify a female human,
regardless of age, as in phrases such as "Women's rights".1
The moment a child is born, the mother is also born and it is an honour which is not as
easy to achieve and retain as it seems
A woman in every role, whether it is that of a mother, a wife, a daughter, a sister or a
friend, is a lot of love, affection, skill and vigour put together. There is no creature in the
world as fragile yet powerful, as sensitive yet tolerable and as gentle yet resolute as a
woman.
Women constitute about fifty percent of the population of Pakistan. The majority of them
have been subjected to various social and legal disabilities and the results of this neglect
in terms of low productivity, illiteracy and poor health have been enormous. Her physical
weakness and economics dependency on the family and the community brought further
deterioration in her position. Society having robbed her of individuality treated her as a
private property, which gave rise to the evils of prostitution, female infanticide,
trafficking in women, polygamy, child marriages, dowry and other unhealthy practices.
In view of their vital role in the family and the community, they deserve special attention
for their development as without their uplift our future generations cannot be brought up
properly. Napoleon has well said: “Give me an educated mother; I will give you an
educated nation.”
1 Chafe, William H., (1972) "The American Woman: Her Changing Social, Economic, And Political Roles, 1920-1970", Oxford University Press, ISBN 0-19-501785-4
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Most of the problems of women arise out of illiteracy, economic dependence and
restriction on individual freedom, which do not ensure an equal status. With the advance
of education and general economic development, supplied with greater opportunities of
employment for women, the problems of women now need special attention. Therefore,
special measures should be taken to improve their education, health facilities, economics
position and for their meaningful participation in family and community life.
The position and functions of women differ to a great extent in different communities
and, therefore, the programmes for their welfare need to be worked out differently to
meet the needs of each section. For example, the life pattern in urban areas is different
from rural areas and role of women is different in upper and lower classes.
Social welfare services are administered by public / private organization the objective of
social services is to secure for each human being the economic necessities, s decent
standard of health and living condition, equal opportunities with his fellow citizens and
highest possible degree of self respect and freedom of thought and action with out
interfering the same right of others. 2
The term NGO seems to be deceptively simple. It may overlook the enormous variety
and differential capabilities of different NGOs.In fact, NGOs offer a kaleidoscopic
collection of organizations varying in origin, size, programmes, ideology, role strategy,
funding, linkages evaluation, problem etc. NGOs embrace a bewildering group of
organizations varying in terms of innumerable parameters. No standard definition can
2 Friedlander, Walter A. (1963). Introduction to social work New Delhi : Prentice of India.(pp.4,5)
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
include all organizations working at present under the title of NGO, originally
voluntarism was a doctrine which held that the will is dominant factor or it is a principle
relying on one’s own free will for an action. The definition of NGOs varies as:
1. According to Asian Development Bank the term non-governmental organization
refers to organization
o Not based in government.
o Not created to earn profit.
2. United Nations defines it “NGOs are private organizations that pursue activities to
relieve suffering, promote the interest of poor, protect the environment, provide
basic social services or undertake community development”
The formation of women organizations provided a vehicle to improve their economic
position through social organization. Community based organization for women develop
special packages for women in their respective areas. Here women play an active role,
(like poultry rearing, crop production, vegetable production, handicrafts etc.) These
programmes operate simultaneously at three interconnecting levels, the community level,
and the intermediary level of civil society organization and the macro decision-making
level of policy makers and legislators.
Although NGOs have recently emerged into the development limelight but they are not a
recent phenomenon. They were the earliest form of human organizations. Long before the
governments, people organized themselves into group for mutual protection and self help.
First, there were farmer’s organizations as in Japan in 1868; such organizations played a
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
vital role in agricultural movement. Traditional self-help associations have also a long
history in Africa and Asia.
During the 18th and 17th centuries in particular there has been an explosion in the
number of NGOs and an upsurge for the realistic answers to problem over a king of
neglected issues related to ecological degradation, rights of people and other common
property resources appropriate technologies, health, safety, gender and equity.
The institutional forms to such organizations can be traced back in late 19th and early
20th centuries particularly in west world where the history of social organizations seems
to have been largely influenced by “laissez fair” movement based on a more planned
way.
NEW TRENDS IN NGOS ACTIVITY (people participation)
New trends emerge in NGOs activities from 1950 to 1960 when it start to work in field of
development. Similarly, the concept of people’s participation does not have a long
history. It reflects partly the failure of the” trickle down” model of economic
development advocated after World War II .In 1980,s NGOs become a major
phenomenon in the field of development. Tvedt analyzed NGOs “as an outcome of
complicated processes where factors like international ideological trends, donor policies
and agenda interacts with national historical and cultural conditions in a complex way.
On the whole these organizations are commanding growing attention as possible
alternative to government in addressing the needs of vast of population. So we can
summarize NGOs development in three stages.
Social and cultural in early stage.
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Community services and development in intermediate stage.
More recently target oriented activist groups.
NGOs claim that there only task is to create social awareness but when people fell that
NGOs are not helping them concretely, they lose interest and merely social awareness is
of no use to them. Some of the clever participants turn this opportunity to their own
favors by manipulating different NGOs to get funds in the name of social work. They
know that projects are foreign funded and there is no commitment and sincerity behind it.
Most NGOs have more or less become family business making big profit .if you are a
good pretender you can generate huge funds. As it is discussed above that Ngos receive
funds from broad but nobody knows where and how these funds are utilized. So, people
don’t trust NGOs foe help as they consider them as fraud.3
The goals of various women organizations usually centre on the following concerns:
Assist women to acquire greater control over knowledge, resources, and institutions.
Facilitate women greater participation in political processes and governance.
Transform social attitudes and behavior for a responsive and supportive social
environment to address women’s concerns and development.
Develop an enabling environment with strong civil society organizations to support
women at the community level a district levels.
3 (http://pngo.net/news&activities.html)
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Undertake advocacy with public servants and public representatives to gender responsive
development planning, supportive legislation and increasing women’s access to
government programmes and services.
Develop and strengthen networks of civil society organizations for strengthening citizen
participation in governance.
Every institution and organization has a certain agenda (plan of action). Then each
organization comes up with the certain major programmes that define their work. The
programmes are centered on establishing certain fact and figures on key issues and they
aim to develop certain strategies to counter and champion their support for certain major
programmes areas. In general organizations that aim work and underlie their strategies:
Information to build capacity for decision making and action
Capacity building of civil society organizations for participation in social change and
governance
Advocacy for developing an enabling environment for women’s empowerment and
participatory democracy
Environmental protection
Economic well-being and other micro financing aids
Social equity to ensure that women receive same civil and governmental rights as men
Develop two-way communication with women at the community level.
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Strengthen local level support structures to support women’s activism and enhance their
access to opportunities and facilities and their participation in decision-making.
Collaborate with these organizations and citizens groups in advocacy and action on
women’s concerns and larger citizen’s issues to enable their participation in governance.
NGO’s WORKING PRESENTLY IN PAKISTAN
In Pakistan NGOs are functioning in different sectors like health, education, women
welfare, child welfare. Drug abuse, women development etc. many international NGOs
are working at national level in Pakistan.
HANDS
HEALTH AND NUTRITION DEVELOPMENT SOEITY established in 1979 works on
health, provision of proper nutrition, formal education.
BAHBUD
Established in 1967 is concerned with health, education.
HELP
Established in 1989 is the health, education and literacy project.
PWA
Is the patient welfare association and was established in 1979.
PNCP AND NCD (Pakistan Norcatics Control Bord and Norcotics Control Division) is two
main agencies working to control drug abuse. They aimed at policing crop substitution
and law enforcement.
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Besides these there are so many NGOs working in different areas basically their aim is to
work for the welfare of people.4
As for as women welfare services in Distt Sargodha are concerned, social welfare
department in Sargodha was established in 1973 the main objective of the department
was to register and guide the NGOs. At the end of 2008 there were 299 NGOs in Distt
Sargodha5 out of which 133 NGOs are working for women welfare. In Sargodha city 53
NGOs are working for women welfare.
According to record of social welfare department Sargodha 14 industrial homes are
working under NGOs. Other services are educational centers, MCH centers and advocacy
for human rights. The main objective of our study is to evaluate the services provided by
the NGOs in Sargodha city in the field of women welfare. The findings of study will
reflect the effectiveness of these NGO in the field of women welfare. It well helps the
NGOs and social welfare department to improve their functioning.
4 (Daily Dawn, 2003)
5 Presentation of Social Welfare Department Sargodha for year 2008
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Objectives and Research Methodology
1. Justification of the Topic
Women are playing an important role in almost all walk of life and there share in the
progress can not be neglected. According to the census conducted in 1998 the total
population of our country is 130.6 million a woman are 48% of the total population. So
the dream of progress of our country can not be fulfilled with out there development now
some NGOs are providing women welfare services. The main vision if this study is to
evaluate the role of NGOs in providing women’s welfare services in Tehsil Sargodha and
the projects that are launched by the organization and their impacts on the beneficiaries.
This study well be helpful to access defects and weaknesses of NGOs and suggest useful
measures to make the performance of NGOs better. Our study will be a guide line
reference to the national planner of the governmental and non-governmental to improve
programs planning. It will help how and why specific choices are made in development
planning for women’s development programs.
This study will serve as a diagnostic instrument to determine stage of institutional
maturity and provide a frame of reference for planning specific organizational changes
needed to strengthen an NGO our study will be a guide line to the forthcoming researcher
who want to know about the women welfare NGOs in Tehsil Sargodha. It will create
awareness in the community about the services provided by different NGOs.
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2. Objectives of the Study:.
1. To study the personal and educational profile of the head and supervisor of the NGO.
2. To study the basic information about the NGOs through
Services
Number of beneficiaries
Community response and cooperation
Attitude of the beneficiaries
3. To study the personal profile and services profile of the beneficiaries.
4. To study the level of awareness of community about the NGO.
5. To study the extent of satisfaction with the provided services and problem faced by them
during their stay in the NGO.
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3. Aspects of the Study:
1. Personal and educational profile of the NGOs head and beneficiaries.
2. Economic profile of beneficiaries.
3. Beneficiaries’ response towards services of the NGOs.
4. Community response towards services of the NGOs.
5. Expenditure of the NGOs.
6. Behavior of staff towards beneficiaries.
7. Satisfaction level of responded about services of the NGOs.
8. Harassment
9. Level of awareness of the beneficiaries.
4. Universe
Universe is the area of study or place where investigation is conducted. A
universe or population refers to all constitutes of any clearly described group of people
events or objects who far research purpose are designed as being the focus on an
investigation to define universe of this study both geographical and human consideration
were kept in mind.
I. Geographical universe:
The research group selected Sargodha city to evaluate the services in women
welfare NGOs. In Sargodha city several NGOs of women welfare are working but for the
sake of evaluation research only the city areas of Sargodha district was focused on
geographical universe and following NGOs were selected for study purpose.
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II. Human Universe
The heads of selected Women Welfare NGOs, beneficiaries of these NGOs,
members from community and supervisors were taken as human universe due to
following reasons.
5. Sampling
The systematic sampling method was used for the purpose of sampling. The
research group interviewed 15 NGOs out of 30 NGOs.
6. Tools of Data Collection
To obtain information from the respondents an interviews schedule was
developed containing three parts, first one for the heads of the women welfare NGOs,
second part for the beneficiaries who were getting services from these Women Welfare
NGOs and third parts for the supervisor and fourth part for the members of community
who have visited these women welfare NGOs. So this tool of data collection was
constructed to touch these four segments of the population. This tool includes the
structured questions. This tool was developed keeping in view the following
consideration
Time limit
Effective communication
To provide maximum clarity of questions
To make sure of the 100% reforming of the tool
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7. Pretesting
After designing the tool its adequacy, effectiveness and validity was checked
through pretesting. As the word implies it is the testing before going into actual details of
collection of data on the basis of pretesting necessary changes were brought in language
wording order and number of indicators.
8. Data Collection
The research group was divided into two sub groups for the purpose of data
collection. It took 8 days (8 May 2009 to 16 May 2009) for data collection. The research
group interviewed 15 heads of women welfare NGOs. 15 beneficiaries and 15 members
from community who have visited these women welfare NGOs.
9. Problems Faced During Data Collection.
We had to face the problem of transportation during data collection.
The address of NGOs were incomplete we had to face problem to find them.
The respondents expressed sometimes many doubts that were in their minds, they
were suspicious that the interviewers belong to media, because of their fear many
respondents were hesitate to interview.
Sign boards of NGOs had not been placed on proper place due to terrorism fear.
The staff of different NGOs was irregular in it timing.
Most of the head of NGOs were feeling hesitation to provide us information about
NGOs.
We had short time to complete our work.
Beneficiaries on NGOs were hesitation to give interview.
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
10.Editing and Numbering
The data collected by the group members was checked at an early stage in order
to located irrelevant information and to make sure that all the responses were clear and
definite and all the required information were collected.
After editing the interview schedules were numbered in a serial order for the purpose of
tabulation.
11.Classification and Codification
After editing the collected data was categorized into meaningful classes in the
basis of similarities and variations then codes were assigned to categorize.
12.Tabulation
After the classification of data the data was presented in condensed form. Tabulation and
interpretation were done. First of all simple tables were made then the frequencies were
fed subsequently. The tables were described on the basis of percentages and averages.
13.Analysis and Interpretation
After tabulation the data was descriptively analyzed and necessary interpretation
of the data were made on the basis of that interpretation, conclusions were drawn and
necessary suggestions and recommendations were formulated.
14.Report Writing
In the final stage a report was prepared to present the result in sufficient details.
The reports include the following chapters.
Abstract
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Introduction
Review of literature
Methodology
Study findings
Conclusions and recommendations
Appendices
15.Operational Definitions
a. Beneficiaries
A person who is getting benefits from the NGO in term of services.
b. Harassment
Harassment is unwanted and unwelcome behavior of the society members.
c. NGOs
Non government organization an organization that is not part of local or
state or federal government.
d. Women
An adult female 18+ as distinguished from a girl or man concern with a
specified status or occupation.
e. Community
We include at least 20 houses around the NGOs it is called community.
f. Women Welfare Services
Women welfare services used to describe a set of non governmental services design
to protect women and encourage family stability. Women welfare to establish and
maintained such institution for the reception, care protection and welfare of women.
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U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Literature review
There is little in history about women that is remarkable. Women in the past were
mostly subjected to abuses and were treated unfairly. In olden days, women had no
rights and no social standing. Those were the days when the birth of a daughter was
considered unfortunate, when sisters were mere symbols of honour, when mothers
were no more than slaves. Even though some societies are still living in those times and
a fraction of our society belongs to that very group, the advent of different religions
brought forward a radical change in the way girls and women were treated. As these
religions developed, women’s position in the world exalted and they were given proper
rights and were treated with respect and kindness.
Pakistan, a home land for the Muslims of India subcontinent was created in 1947
despite strict restriction on female mobility and rigid segregation among Muslims in
India, a significant number of women participated in the struggle of Pakistan.
Senior leaders of the Pakistan Movement Promised that anew state of Pakistan would
bring an end to the old age female subjugation and open up new domains of productive
activity for them. Women become the main target during the fierce communal riots that
followed the partition of Indian sub content and creatin of Pakistan. The abducation of
ten of thousands of women during migration in Punjab and Karachi became the most
distressing issue.
The first ever written material for women was published at that time. Famous
Punjabi Poetess and writer, Amrita Pritam” composed her famous poem “Aj
Aakhaan Waris Shah Nu” voicing the emotions of thousands of women-Muslim-
Hindu and Sikhs, who had been kidnapped, raped and murdered during partition.
In 1948 “Daily Dawn” Published a report on 23 July about the inter dominion
conference held at Lahore on July, 21-22. According to Pakistani Government
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Statistics the number of Muslim Women Kidnapped in riots was approximately
50000 only 7000 of the women could be recovered.
For these refugee women a “women voluntary services was set up”
In 1049 Raana Liaqat Ali Khan inaugurated the first major women conference in
Karachi. This conference led to the formation of All Pakistan Women Association
(APWA) to work for the development of women.
In 1954 APWA published a “charter of rights for women”
In Pakistan NGOs started working at large scale in late seventies and eighties. CBO and
NGOs where established at large scale and donor agencies also cause in Pakistan. First
time in Pakistan many capacity building program for NGOs were launched and base line
data was collected on scientific basis.
In 2002 Asian Development Bank (ABD) published a report on legal literacy in Pakistan
to which 2000 NGOs or CBOs are working in Pakistan only 5% are working at National
level. The NGOs working for women welfare in Pakistan are 3000. The major NGOs who
published newsletter, Research reports, Papers and books are given below:-
1. Shirkat Gah.
2. (WAR) War Against Rape.
3. Pakistan Commission for Human Rights (HRCP)
4. Strengthening Participatory Organization (SPO)
5. Aurat Foundation
6. AGHS
7. Sangi Development Foundation
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
8. Taha FFUZ
9. Seemrogh collective
10. SAP-PK
All these organization have published a series of books on women welfare and women
rights. All these organizations publish their quarterly News litters which include the work
done by this organization for women welfare and development.
The some of the major available books on women welfare are given below:-
1. Title A Study of Abducted Women in Pakistan
Author Dr Sohail Abbas / GOP
Publisher Women Division Islamabad
Date 1985
2. Title A study of Destitute women in Pakistan
Author GOP / Dr Sohail Abbas
Publisher Women Division Islamabad
3. Title A study of Facilities at Women Division Centers in Sind
Author Ali Zeba
Publisher GOP
Date 1/9/1989
4. Title Aurat Juram KI Daldal Main
Author Sehri Rehman
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Publisher Sang-e-Meel
Date 1988
5. Title Data Base of Publication on women in Pakistan
Author Hans-e Vonsponeck
Publisher UNDP
Date July, 1991
6. Title Integrating Women in Development
Author Ahmad Nawaz and Zia
Publisher ASR
Date 1991
7. Title Un veiling the issues
Author Khan S. Nighat
Publisher ASR Lahore
Date 1995
8. Title Mun Ghrat Aurat
Author Neelam Hussain
Publisher Seemroh collective
Date 1996
9. Title Legal Litracy
Author Naeem Mirza
Publisher Aurat Foundation
Date 2000
10. Title The Politics of Gender Borders and Boundaries
Author Haris
Publisher NGORC
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Date 2002
11. Title Directory of NGOs in Punjab
Author P.S.S.B
Publisher P.S.SB
Date 2009
12. Title Muqamat ke Sinfi Taqseem
Author Haris Guzdar
Publisher SPO
Date 2004
13. Title Directory of Institution (To assist women in seeking their
rights)
Author Social Welfare Department Punjab
Publisher WPP
Date 2008
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Table no. 1
Name of the NGOs
NGOs Code no.
Name of the NGOs Address Date of establishment
1 Anjuman Falah-e-Darain
University road Sargodha 12-05-2008
2 Rifah society Aziz Bhutti Town Sargodha 15-05-1998
3 Sheikh welfare society Gill wala near Rezwan gill dara
27-07-1986
4 Pasban welfare society Gill wala near mujahid colony
22-06-2007
5 Azadi troops family welfare center
New cantt area Sargodha 02-10-1997
6 Falahi committee D Block satellite town Sargodha
03-06-1993
7 Labik welfare foundation
Abdullah colony street No, 5 04-01-1997
8 APWA (All Pakistan Women Association)
APWA block No, 10 Sargodha
05-07-1957
9 Khudam-e-kalaq welfare society
Khudam building silanwali road
15-08-2001
10 Welcome welfare society
Istaqlal abad colony Sargodha 03-07-1996
11 International Fatima Islamic welfare
178 A satellite town Sargodha 26-04-2009
12 Itahad welfare society 118 B gulshan-e-jamal 29-09-2006
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Sargodha
13 Sut ul islam welfare society
24 Old civil line Sargodha 04-05-2001
14 Anjuman farogh-e- illm-o-hunnar
House No, 22 block No, 2 new satelliate town Sargodha
16-01-1995
15 Anjuman falah-e-niswan
233-A satelliate town Sargodha
15-03-1995
The above table shows the women welfare NGOs in Sargodha city. This table also shows the
date of establishment of the NGOs and their addresses.
Part A
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
(Filled by the Head of the NGOs)
Table no. 2
Respondent’s Age (year)
Age (year) f %
20-30 2 13
31-40 5 33
41-50 3 20
51-60 1 7
61-70 2 13
71-80 2 13
Total 15 100%
Average age = 35 year
The above cited table is concerned with the respondent’s age. It shows that 33%, (5) respondents
were 31-40 years old. 20%, (3) respondents were 41-50 year old. And 13% respondents were 71-
80 years old. And 13% (2) respondents were 71-60 years old. And 13% respondents were 20-30
years old. And 7% 1respondents were 51-60 year old.
Table no. 3
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Respondent’s Marital Status
Status f %
Married 13 87
Un married 2 13
Total 15 100
The above cited table is concerned with the respondent’s marital status. It shows that 87% (13)
respondents were married while 13% (2) respondents were unmarried.
Table no. 4
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Respondent’s Religion
Religion f %
Islam 15 100
Total 15 100
The above cited table is concerned with the respondent’s religion. It shows that religion of 100%
(15) respondents is Islam.
Table no. 5
Respondent’s Educational Status
Educational status f %
Middle 1 7
Matric 2 13
F.A/ FSc 2 13
B.A/BSc 6 40
M.A/MSc 4 27
Total 15 100%
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
The above cited table is concerned with the respondent’s educational status. It shows that 40%
(6) were B.A/ BSc, 27% (4) were M.A/ MSc, 13% (2) were F.A / FSc, 13% (2) were matric and
1% (7) were middle.
Table no. 6
Voluntary Social Welfare Agencies (Registration and Control Ordinance 1961)
Act f %
Registration and control ordinance 1961
15 100
Total 15 100
The above cited table is concerned with the registration of the NGOs. It shows that 100% (15)
NGOs registered under voluntary social welfare act.
Table no. 7
Status of Office Building
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Building f %
Own building 5 33.33
Rented building 8 53.33
Building got in donation 2 13.34
Total 15 100%
The above cited table is concerned with the nature of the NGOs buildings. It shows that 53.33%
(8) NGOs has rented building, 33.33% (5) NGOs has its own building and 13.34% (2) has got
buildings in donation.
Table no. 8
Area of Operation of the NGOs
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Area of operation f %
Ward / Mohalla 1 7
Union council 1 7
Tehsil 7 46
District 6 40
Total 15 100
The above cited table is concerned with the area of the operation of NGOs. It shows that 46% (7)
NGOs work at Tehsil level, 40% (6) NGOs at District level and 7% (1) work at ward / Mohalla
level.
Table no. 9
Record Position of NGOs
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Record position f %
Member ship register 14 93
Minute book 10 67
Cash book 12 80
Ledger book 9 60
Election file 12 80
The above cited table is concerned with the NGOs record position. It shows that 93% (14) NGOs
has member ship registration, 80% (12) NGOs has election file, 80% (12) NGOs has cash book,
67% (10) NGOs has minute book and 60% (9) NGOs has ledger book.
Table no. 10.1
Services Provided by NGOs
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Services f %
Education 8 53
Health 8 53
Vocational 9 60
Financial support 3 20
This question is applicable to 28 services
The above table show the services provided by the NGOs. It shows that maximum NGOs
provided vocational services it shows that 60% (9) NGOs provided vocational services, 53% (8)
NGOs provided education services, 53% (8) NGOs provided health services and 20% (3) NGOs
provided financial support.
Table no. 10.2
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Duration of the Services Being Provided by NGOs
Timings f %
2-4 hrs 10 67
5-7 hrs 11 73
8-10 hrs 1 7
11-13 hrs 5 33
The above table show the duration of the services of the NGOs. It shows that maximum NGOs
provided services 5-7 hrs. It shows that 73 % (11) NGOs provided services 5-7 hrs, 67 % (10)
NGOs provided services 2-7 hrs, 33 % (5) NGOs provided services 11-13 hrs and 7 % (1) NGO
provided 8-10 hrs.
Table no. 10.3
Beneficiaries During Year 2008
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Services f %
Education 2231 17
Health 9820 74
Vocational 1055 8
Financial support 108 1
Total 13214 100
The above table shows the no, of beneficiaries during year 2008 in different services. It shows
that maximum beneficiaries concern with health services. In health 74 % (9820) beneficiaries get
services, 17 % (2231) beneficiaries get services in education, 8 % (1055) beneficiaries get
services in skill training and1 % (108) beneficiaries get services in financial support.
Table no. 11
NGOs Providing Services Free of Cost
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Free f %
Yes 8 54
No 7 46
Total 15 100
The above cited table is concerned with the nature of services of the NGOs. It shows that 54%
(8) NGOs provided services free and 46% (7) NGOs provided services on cost.
Table no. 12
Bear the Expenses
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Source f %
Donation 7 47
Grant by government 1 7
Zakat / Sadqat 3 20
Self support 4 26
Total 15 100
The above cited table is concerned with that how NGOs bear their expenses. It shows that 89%
(7) NGOs bear their expenses through donations and 25% (3) NGOs through Zakat / Sadqat and
12% (1) NGOs through grants and 12% (4) NGOs bear their expenses through self support.
Table no. 13
Charges of Each Service
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Amount (Rs)
charged
Education Vocational skill HealthTotal
%No of NGOs
%No of NGOs
%No of NGOs
%
1-50 - - 2 13.33 5 33.33 47
51-100 1 7 3 20 - - 27
101-150 - - - - - - -
151-200 - - - - - - -
201-250 - - - - - - -
251-300 1 7 - - - - 7
301-350 1 7 - - - - 7
351-400 - - - - - - -
401-450 2 13.33 - - - - 13.33
The above table shows the amount charge of each activity from the beneficiaries. About 47 %
NGOs services fee is 1-50rs, 13.33 % NGOs services fee is 401-450rs, 7% NGOs services fee is
251-350rs, and 27% NGOs services fee is 51-100rs.
Table no. 14
Source of Funding
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Sources f %
Donor agency 3 20
Community share 8 53
Govt. share 1 7
Self support 3 20
Total 15 100
The above cited table is concerned with the NGOs sources of funding. It shows that 53% (8)
NGOs funding source is community share and 20% (3) NGOs source is self support and 20% (3)
NGOs source is donor agency and 7% (1) NGOs source funding Govt, share.
Table no. 15
Percentage of Each Source in NGOs Budget
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
NGOs code
Community share %
Donor agency %
Income from services %
Govt, share %
Total
1 80 20 - - 100
2 20 - 80 - 100
3 - 30 - 70 100
4 80 - 20 - 100
5 60 - 40 - 100
6 50 - 50 - 100
7 70 - 30 - 100
8 40 30 30 - 100
9 90 10 - - 100
10 100 - - - 100
11 100 - - - 100
12 80 - 20 - 100
13 100 - - - 100
14 100 - - - 100
15 80 20 - - 100
Community share 70%
Donor agency 7%
Income from services 18%
Govt. share 5%
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
The above table shows the percent age of each source. It shows that 70 % NGOs get funding
from community share, 18 % NGOs get income from their services, 7 % NGOs from donor
agency and 5% from Govt. share.
Table no. 16
Annual Expenditures of NGOs
Amount f %
1 lack – 20 lack 13 87
21 lack – 40 lack 2 13
Total 15 100
The above cited table is concerned with the total annual expenditure of the NGOs. It shows that
87%, (13) NGOs annual expenditure is 1 lack – 20 lacks and 13%, (2) NGOs expenditure is 21
lacks – 40 lacks.
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Table No. 17
Beneficiaries Behavior Towards Staff Regarding Different Services.
Services
Gave Response
No Response
Extent of Behavior
Total
f % f %V.good Good Average Poor
f % f % f % f %
Health 10 67 5 33 3 30 7 70 - - - - 15
Vocational 9 60 6 40 2 22 7 78 - - - - 15
Education 6 40 9 60 4 67 2 33 - - - - 15
Financial support
3 20 12 80 1 33 1 33 1 33 - - 15
The above table shows about the beneficiaries behavior towards staff in different services. In
health 67% (10) respondents gave response and 33% (5) not gave response. In vocational 60%
(9) gave response and 40% (6) not gave response. In education 40% (6) gave response and 60%
(9) not gave response. In financial support 20% (3)respondents gave response and 80% (12) not
gave response. It also shows the extent of behavior. It shows that in health 30% (3) respondents
has v.good and 70% (7) has good extent of behavior. In vocational 22% (2) has v.good and 78%
(7) has good extent of behavior. In education 67% (4) has v.good and 33% (2) has good extent of
behavior. In financial support 33% (1) has v.good, 33% (1) has good and 33% (1) has average
extent of behavior.
Table no. 18
Satisfaction Level of Existing Social Polices
Extent f %
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
To great extent 2 13
To some extent 11 74
Not at all 2 13
Total 15 100
The above cited table is concerned with the satisfaction level of the existing social welfare
polices. It shows that 74%, (11) respondents were at some extent and 13%, (2) respondents at
great extent and 13%, (2) respondents satisfaction level is not at all.
Part B
(Filled by the Beneficiaries)
Table no. 19
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Respondent’s Age (year)
Age (year) f %
10-20 7 47
21-30 3 20
31-40 4 27
41-50 1 6
Total 15 100
Average age= 15 years
The above cited table show the age of the beneficiaries. It shows that maximum respondents
were 10-20 years old. It shows 47% (7) respondents were 10-20 years old. 27% (4) respondents
were 31-40 years old. 20% (3) respondents were 21-30 years old and 6% (1) respondents were
41-50 years old.
Table no. 20
Respondent’s Marital Status
Status f %
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Married 5 33
Un married 9 60
Widow 1 7
Total 15 100
The above cited table shows the marital status of the beneficiaries. It shows that maximum
respondents were unmarried. It shows that 60% (9) respondents were unmarried 33% (5)
respondents were married and 7% (1) respondents were widow.
Table no. 21
Respondent’s Religion
Religion f %
Islam 15 100
Total 15 100
The above cited table is concerned with the respondent’s religion. It shows that religion of 100%
(15) respondents is Islam.
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Table no. 22
Respondent’s Educational Status
Educational status f %
Illiterate 4 27
Primary 1 7
Matric 8 52
F.A/ FSc 1 7
B.A/BSc 1 7
Total 15 100%
The above table shows the educational status of the beneficiaries. It shows that maximum
respondents were matric. It shows that 52% (4) respondents were illiterate, 7% (1) respondents
were primary, 7% respondents were F.A/FSc and also 7% respondents were B.A/BSc.
Table no. 23
Number of Working Ladies Among Beneficiaries
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Working f %
Yes 3 20
No 12 80
Total 15 100
The above cited table show that beneficiaries that are she a working lady or not. The table shows
that 80% (12) respondents were not working lady and 20% (3) respondents were not working
lady.
Table no. 24
Forms of Spending Income of the Beneficiaries
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Forms f %
Grocery shopping 3 20
Bills payment 1 7
Personal expenditure 3 20
No contribution 8 53
Total 15 100
The above table shows that where the respondents spent their income the table shows that 20%
(3) respondents spent their income in grocery shopping and 20% (3) respondents spent their
income in personal expenditure and 7% (1) respondents spent their income in bills payment and
non contribution in expenditure were 53% (8).
Table no. 25
Contribution of Working Ladies in Family Purse
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Contribute f %
Full 1 7
Half 2 13
Not at all 12 80
Total 15 100
The above table shows that how much the respondents contribute in family purse. It shows that
13% (2) respondents contribute half in their family and 7% (1) respondent contribute full in their
family and 80% (12) have no contribution in their family purse.
Table no. 26
Relationships Paying Pocket Money to Non Working Ladies
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Relationships f %
Father 5 33
Mother 3 20
Brother 1 7
Husband 3 20
Payed by no one 3 20
Total 15 100
The above table shows that if they are not a working lady that who pays their pocket money the
table shows that 42% (5) respondents pocket money pay by their father. 25% (3) respondents
pocket money pay by their mother, 25% (3) respondent's pocket money pay by their father, 8%
(1) respondents pocket money pay by their brother and 20% (3) respondents payed by no one.
Table no. 27
Duration of Benefits Got by Beneficiaries from NGOs
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Duration f %
1 week 1 6.66
1 month 2 13.33
3 month 1 6.66
6 month 3 20
1 year 8 53.33
Total 15 100
The above table shows the duration of the beneficiaries in this NGO. It shows that 53.33% (8)
respondent’s duration is 1 year, 20% (3) respondent’s duration is 6 month, 13.33% (2)
respondent’s duration is 1 month. 6.66 % (1) respondent’s duration is 3 month and 6.66% (1)
respondents duration is 1 week.
Table no. 28
Source of Information of Beneficiaries about NGOs
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Source f %
Neighborhood 9 60
Relatives 3 20
Community 3 20
Total 15 100
The above table shows the source of information of the respondents about the NGOs. The table
shows that 60% (9) respondent’s source of information is neighborhood, 20% (3) respondents
source of information is relatives, and 20% (3) respondents source of information is community.
Table no. 29
Factors which Brought beneficiaries in the NGO
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Factors f %
Ill health 1 7
Extreme poverty 7 46
Social factor 6 40
Personal interest 1 7
Total 15 100
The above table shows the factors brought you in this NGO. The table shows that 46.66% (7)
respondents reason is extreme poverty that brought her in this NGOs 40% (6) respondent’s
reason is social factor. 6.66% (1) respondent’s reason is ill health. And 6.66% (1) respondent’s
reason is personal interest.
Table no. 30
Services Provided to Beneficiaries by NGOs
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Services f %
Education 6 40
Health 5 33.33
Vocational 7 46.66
Financial support 3 20
This question is applicable to 21 beneficiaries.
The above table shows the services provided by the NGO to the respondents. It shows that
46.66%(7) NGOs providing vocational services 40% (6) NGOs providing educational
services.33.33% (5) NGOs providing health services, and 20% (3) NGOs providing financial
support.
Table no. 31
Nature of Services
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Free of cost f %
Yes 9 60
No 6 40
Total 15 100
The above cited table is concerned with the nature of services of the NGOs. It shows that 60%
(9) NGOs provided services free. And 40% (6) NGOs provided services on cost.
Table no. 32
Charges of Services (Rs)
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Charged Amount
(Rs)
Education Vocational skill HealthTotal
%No of NGOs
%No of NGOs
%No of NGOs
%
1-50 - - - - 3 20 20
51-100 1 7 5 33 - - 40
101-150 - - - - - - -
151-200 - - - - - - -
201-250 - - - - - - -
251-300 1 7 - - - - 7
The above table shows the charges of services from the beneficiaries. About 20% (3) NGOs
services fee is 1-50 rs, 40% (6) NGOs services fee is 51-100 and 7% (1) NGOs services fee is
251-300 rs.
(Table no. 33)
Satisfaction Level of beneficiaries in different Services
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Services
Gave Response
No Response
Level of Satisfaction
Total
f % f %V.good Good Average Poor
f % f % f % f %
Health 5 33 10 67 3 60 2 40 - - - - 15
Vocational 7 46 8 54 2 28 5 71 - - - - 15
Education 5 33 10 67 4 80 1 20 - - - - 15
Financial support
3 20 12 80 1 33 2 67 - - - - 15
The above table shows the satisfaction level of beneficiaries according to the services. It shows
that 33% (5) beneficiaries gave response, 67% (10) not gave response in vocational 46% (7)
beneficiaries gave response, 54% (8) not gave us response. In education 33% (5) gave response,
67% (10) not gave response. In financial support 20% (3) beneficiaries gave response, 80% (12)
not gave response. This table also shows that in health 60% (3) beneficiaries has v.good extent of
satisfaction, 40% (2) beneficiaries have good extent of satisfaction. In vocational 28% (2)
beneficiaries has v.good and 71% (5) beneficiaries has good extent of satisfaction. In education
80% (4) beneficiaries has v.good and 20% (1) has good extent of satisfaction. In financial
support 33% (1) beneficiaries has v.good and 67% (2) has good extent of satisfaction.
Table no. 34
Staff Behavior of NGOs towards beneficiaries in different services
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Services
Gave Response
No Response
Extent of Behavior
Total
f % f %
V.good Good Average Poor
No of NGOs
%No of NGOs
%No of NGOs
%No of NGOs
%
Health 4 27 11 73 3 75 1 25 - - - - 15
Vocational 7 46 8 54 3 42 4 57 - - - - 15
Education 4 27 11 73 4 100 - - - - - - 15
Financial support
3 20 12 80 - - 3 100 - - - - 15
The above table shows the staff behavior of NGOs towards beneficiaries in different services. It shows that in health 27% (4) beneficiaries gave response and 37% (11) not gave response. In vocational 46 % (7) gave response and 54% (8) not gave response. In education 27% (4) gave response and 73% (11) not gave us response. In financial support 20% (3) gave response and 20% (12) not gave response. This table also shows that extent of behavior. It shows that 75% (3) in health beneficiaries has v.good and 25% (1) has good extent of behavior. In vocational 42% (3) has v.good and 57% (4) has good extent of satisfaction. In education 100% (4) beneficiaries has v.good extent of satisfaction. In financial support 100% (3) has good extent of behavior.
Table no. 35
Problems of the Respondents While Getting Services
Problems f %
Yes 1 7
No 14 93
Total 15 100
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The above table shows the problems of the respondents while getting services. Its shows that
93% (14) respondents face No problem while getting services. And 7% (1) respondent face
different problem while getting the services in the NGOs.
Table no. 36
Get Benefits from this NGO
Benefits f %
Yes 14 87
No 1 13
Total 15 100
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
The above table shows that will the respondents get benefits from this NGO; the table shows that
93% (14) respondents answer is in yes and 7% (1) respondent answer is in no.
Table no. 37
Beneficiaries Feeling themselves Secure in the NGO
Secured Beneficiaries f %
Yes 14 93
No 1 7
Total 15 100
The above table shows about the security of the respondents. The table shows that 93% (14)
respondents feel safe in the NGO and 7% (1) respondent feel not safe in the NGO.
Table no. 38
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Complaint of Beneficiaries about NGO
Complaint f %
Yes 1 7
No 14 93
Total 15 100
The above table shows the complained to the head by the beneficiaries in different problems. The
table shows that 93% (14) respondents not complained to the head. It shows that they feel safe
here and 7% (1) respondent complained to the head.
Table no. 39
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Action Taken by Head of NGO for Beneficiaries Safety
Action Taken by Head of NGO
f %
Yes 1 7
No 14 93
Total 15 100
The above table shows about the action take by NGO when respondents complained. The table
shows that 93% (14) NGOs not take any action and 7% (1) NGOs take action.
Table no. 40
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Leisure Time Activities of Beneficiaries
Activities f %
Book reading 5 33.33
Watching T.V 5 33.33
Gossiping with friends 5 33.33
Total 15 100
The above table shows the spending of leisure time of the respondents. It shows that 33.33% (5)
respondents spending their leisure time by book reading, 33.33% (5) respondents spending their
leisure time by watching T.V and 33.33% (5) respondents spend their leisure time gossiping with
friends.
Table no. 41
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Level of Awareness of Beneficiaries about NGO
Level f %
Fully awared 2 13
Partially awared 6 40
Unawared 7 47
Total 15 100
The above table shows the level of awareness of the respondents before coming this NGO about
social circumstances. This table shows that 47% (7) respondents were unawared, 40% (6)
respondents were partially awared and 13% (2) respondents were fully awared before coming
this NGO about social circumstances.
Table no. 42
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Increased Level of Awareness of Beneficiaries about NGO
Increased f %
Yes 13 86.88
No 2 13.33
Total 15 100
The above table shows that has this NGO increased level of awareness of the beneficiaries. It
shows that 86.88% (13) respondents level of awareness is increased and 13.33% (2) despondence
level of awareness is not increased.
Table no. 43
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Types of Awareness Given by NGO
Types f %
Religious awareness 8 53.33
Economic awareness 1 7
National awareness 1 7
Women rights 11 73.33
This question is applicable to 21 beneficiaries.
The above table shows the types of awareness. It shows that 53.33% (8) NGOs providing
religious awareness and 73.33% (11) NGOs providing women rights information, 7% (1) NGOs
providing information about national problems and 7% (1) NGOs providing information about
economic awareness.
Part C
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
(To Be Filled By the Supervisor)
Table no. 44
Attitude of Community Towards NGOs Services
Attitude f %
v. good 6 40
Good 8 54
Poor 1 6
Total 15 100
The above table show about the attitude of community people. It shows that 54% (8) respondents
responses is good, 40% (6) respondents responses is v. good, and 6% (1) respondents response is
poor.
Table no. 45
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Problems Faced By NGO Supervisor During Services Delivery
Problems f %
Cooperation 3 20
Non cooperation 3 20
Lack of staff 3 20
Unawareness of community 6 40
Total 15 100
The above table shows about the problems during services. It shows that 40% (6) respondents’
responses is unawareness of community, 20% (3) respondents responses is lack of staff, and 20%
(3) respondents response is non cooperation, 20% (3) response is cooperation.
Table no. 46
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Attitude of Beneficiaries Towards NGO
Level f %
V. good 8 53
Good 6 40
Un satisfied 1 7
Total 15 100
The above table shows about the attitude of beneficiaries. It shows that 53% (8) respondents
responses is v. good, 40% (6) respondents responses is good, and 7% (1) respondents response is
un satisfied.
Table no. 47
Beneficiaries Paying their Dues Regularly
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Dues f %
Yes 6 40
No 9 60
Total 15 100
The above table shows about the payment of their regularly dues. It shows that 60% (9)
respondents not pay their dues regularly and 40% (6) respondents pay their dues regularly.
Part D
(Awareness Level of Community About NGO)
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Table no. 48
Working Position of NGOs
Well f %
Yes 15 15
Total 15 100
The above table shows response of community to well working of NGOs. It shows that 100%
response of community people towards working of NGOs is well.
Table no. 49
Satisfaction Level of Community About Different Services
Satisfied f %
Yes 14 93
No 1 7
Total 15 100
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The above table shows satisfaction level of community people towards services. This table
shows that 93% (14) respondents are satisfied and 7% (1) is not satisfied.
Table no. 50
Services Got by Community People by NGOs
Services f %
Education 6 40
Health 8 53
Vocational 8 53
Financial support 3 20
Multiple responses of 15 respondents
The above table shows the types of services provided by NGOs to community people. It shows
that 53% (8) services are vocational and 53% (8) health services respectively. These NGOs are
providing 40% (6) educational and 20% (3) services of financial support.
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Table no. 51
Extent of Satisfaction Level
Level f %
To great extent 7 47
To some extent 8 53
Total 15 100
The above table shows that 53% (8) community people were satisfied to some extent from
services and 47% (7) to great extent.
Recommendations Sustainability
It is observed that most of the NGOs depend upon donation and are working in rented buildings. This attitude should be changed and there should be
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
permanent source of income of NGOs. It may be income from services so that these NGOs can be sustainable.
Proper monitoring by social welfare department
Out of 30 NGOs were defunct. It means 50% NGOs were not working while in the record of social welfare department these NGOs are functional. It reflects the inefficiency in monitory by department so monitory should be effective.
Extra curricular activities
All schools and vocational centers situated in such buildings where there was no play ground for healthy activities of student’s arrangements should be made.
Net working
All NGOs should coordinate each other by proper net working social welfare department can help these NGOs in this regard.
Proper place for office
All these NGOs are working for women welfare. But their offices are situated in property centers, shops, clinics, where women can not go so NGOs office should be at proper place.
Proper Singh boards and media campaign
There were no Singh boards of these services fixed in the area. So we felt great difficulty to find these offices. The NGOs should fix proper Singh boards.
More assistance should be provided
More assistance should be provided to voluntary social welfare agencies by the government (National and Provincial councils of social welfare).
Should be encouraged to employ professionally
The voluntary social welfare agencies should be encouraged to employ professionally trained social workers for the development and promotion of their programmes on scientific lines.
To promote social welfare programme
To promote social welfare programme and to make it a movement, voluntary social workers should be motivated and enabled to organize local agencies.
Should be motivated to work
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
Voluntary social welfare agencies should be motivated to work in the rural and under-developed areas.
Coordination their efforts
In the field of rehabilitation of the handicapped, child and women welfare, youth welfare ect. Voluntary agencies can do good work by coordination their efforts with the public agencies.
The law relating to the registration
The law relating to the registration of the voluntary social welfare agencies entitled voluntary social welfare agencies (Registration and control) ordinance, 1961 has become out-dated and needs complete replacement.
Conclusion
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The study titled study of women welfare services through NGOs in Sargodha was first
pursuit of its kind to know the adequacy of services in the area of women welfare
services. As these women welfare services are working for the welfare of women but
there is no proper checking balance system and no participation of women for the
suggestions of women for the suggestions of the betterment of these NGOs.
The universe of the study comprised the NGOs working in the field of women welfare in
Sargodha city. There were 30 NGOs in Sargodha city. In sampling we selected 15 NGOs
as 50% of total universe. We use interview schedule as a tool for data collection. Data
was collected from all stake holders, NGOs members, Staff, and beneficiaries. The major
conclusion of the study is mainlined here.
It was conclude that all the NGOs were registered under voluntary social welfare
agencies act 1961. The head of the NGOs were mostly of 30-50 years of age 53% and
87% were married as for as educational status is concerned 67% were graduate or post
graduate and all belong to muslim community. Only 33% NGOs have their own building
other 67% NGOs are working in rented buildings. 86% NGOs claim that they are
working at tehsil or District level but there was no evidence to prove there statements.
Record position of the NGOs was satisfactory 60% NGOs are providing vocational
training while education and health provides are 53% each. The total no, of beneficiaries
during 2008 was 13214 where 54% services are free of cost. The main source of funding
of these NGOs are donation, 89% only 3 NGOs 20% have received grant from donor
agency.
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As the services delivery is concerned NGOs claims that 54% services are free while
beneficiaries claim that 60% are free of cost. According to NGOs claim in 70% services
they charge up to 50 rupees and in 40% services they charge up to 100 rupees while
beneficieries says that in 71% cases they are charge 100 rupees. NGOs claim that in
educational sector behavior of beneficiaries towards staff is very good 67% but in health
and vocational sector it is good 75% while respondents says the staff in health sector
behave very good 75% in education sector 100% behaved . good but in vocational it is
42% and financial support it is 33%.
93% respondents told that they have no problem and they feel safe and secure. 47%
respondents told that awareness level has increased great extent while 53% consider it is
some extent or not at all.
NGOs complained that 60% respondents do not pay their dues in time. 93% community
members were satisfied with the services provided by NGOs among which 47% were
satisfied to great extent.
(Part A)
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(To be filled by the head of NGO)
Serial No, Date:
Interviewer’s Name: Interviewee Name:
Address:
Personal Profile
Name Age (Years) Marital
Status
Caste Religion Any other
Educational Profile
Illiterate Primary Middle Matric FA/FSc BA/ BSc Any other
Basic information:
1. Name of NGO
2. Date of establishment
3. Registered under
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(I) Voluntary Social Welfare Agencies (registration & control) Ordinance 1961.
(ii) Societies Act 1860
(iii) Trust Act 1880
4. Address
(I) Contact person
(ii) Phone No.
(iii) Address
5. Has NGO its own office
(I) Yes
(ii) No
6. If yes then
(I) Own building
(ii) Rented
(iii) Donated
(iv) other
7. What is your area of operation?
(I) Ward/Mohalla
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(ii) Union council
(iii) Tehsil
(v) Distt:
8. What is your record position?
(I) Membership Register
(ii) Minute book
(iii) Cash book
(iv) Ledger book
(vi) Election File
9. Women welfare services being provided by the NGOs
Services Duration No. of beneficiaries During Year
(i) ……... ……... ……... ……...
(ii) ……... ……... ……... ……...
(iii) ……... ……... ……... ……...
(iv) ……... ……... ……... ……...
10. Are you providing services free of cost?
(I) Yes
(ii) No
11. If yes then how you bear the expenses?
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(I) Through Donation
(ii) Through Grant
(iii) Through Zakat / Sadqat / Fitrana
(iv) Any other
12. If no how much is being charged against each activity from the beneficiaries.
Services amount charged
(I) ……... ……...
(ii) ……... ……...
(iii) ……... ……...
(iv) ……... ……...
(v) ……... ……...
13. What is your source of funding rather than Zakat & sadqat.
. (I) Donor agency
(ii) Community share
(iii) Govt, share
(iv) Any other
14. What is the percentage of each source / how much is paid by each source.
Source Amount
(I) ……... ……...
(ii) ……... ……...
(iii) ……... ……...
15. What is your total annual expenditure?
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
(I) ……...
(ii) ……...
(iii) ……...
16. Beneficiaries behavior towards staff.
Services v. good Good Average poor
(I) ……... ……... ……... ……... ……...
(ii) ……... ……... ……... ……... ……...
(iii) ……... ……... ……... ……... ……...
(iv) ……... ……... ……... ……... ……...
(v) ……... ……... ……... ……... ……...
17. To what extent you are satisfied with the existing social welfare policies.
(I) To great extent
(ii) To some extent
(iii) Not at all
Part B
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
(To be filled by the beneficiaries)
Personal Profile
Name Age (Years) Marital
Status
Religion Profession any other
Educational Profile
Illiterate Primary Middle Matric FA/FSc BA/ BSc Any other
18. Are you a working lady?
(I) Yes
(ii) No
19. If yes how you spent your income?
(I) Grocery shopping
(ii) Bills Payment
(iii) Personal expenditure
(iv) Others
20. How much you contribute in family purse?
(I) Full
(ii) Half
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(iii) 1/4
(iv) 1/8
21. If you are not a working lady who pays you for your pocket money?
(I) Father
(ii) Mother
(iii) Brother
(iv) Husband
22. Since how long you are the beneficiaries of this NGO?
(I) 1 month
(ii) 3 month
(iii) 6 month
(iv) 1 year
(v) Any other
23. What was your source of information about this NGO?
(I) Neighborhood
(ii) Relatives
(iii) Community
(iv) Other
24. What kinds of factors brought you here?
(I) Death of parents
(ii) Lost of parents
(iii) Broken family
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(iv) Ill health
(v) Extreme poverty
(vi) Social factor
(vii) Other
25. Which type of services is being provided to you by the NGO?
I ………………………
ii ………………………
iii ………………………
iv ………………………
26. Are these services free for you?
(I) Yes
(ii) No
27. If not how much is charged from you?
Services charges /month/day
(I) ……... ……...
(ii) ……... ……...
(iii) ……... ……...
(iv) ……... ……...
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(v) ……... ……...
28. Satisfaction level about services of the beneficiary.
Services v. good Good Average poor
(I) ……... ……... ……... ……... ……...
(ii) ……... ……... ……... ……... ……...
(iii) ……... ……... ……... ……... ……...
(iv) ……... ……... ……... ……... ……...
(v) ……... ……... ……... ……... ……...
29. How you perceive staff behavior of the NGO according to the services.
Services v. good Good Average poor
(I) ……... ……... ……... ……... ……...
(ii) ……... ……... ……... ……... ……...
(iii) ……... ……... ……... ……... ……...
(iv) ……... ……... ……... ……... ……...
(v) ……... ……... ……... ……... ……...
30. Do you face any problem while getting services from this organization?
(I) Yes
(ii) No
31. If yes then will you get benefits from this NGO in future?
(I) Yes
(ii) No
32. Do you feel yourself safe here?
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
(I) Yes
(ii) No
33. If no what type of harassment you have to face in the organization?
(I) whistling
(ii) Catching hand
(iii) Blinking eyes
(iv) Sexual harassment
34. Have you ever complained to the head of the organization?
(I) Yes
(ii) No
35. If yes then did he/she take an action?
(I) Yes
(ii) No
36. How you spend your leisure time?
(I) Book reading
(ii) Watching TV
(iii) Gossiping with friends
(iv) Any other
37. What was level of awareness about social circumstance before coming to this NGO?
(I) Fully awared
(ii) Partially awared
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(iii) Unawared about this NGO
38. Has this NGO increased your level of awareness?
(I) Yes
(ii) No
39. If yes then to which extent?
(I) To great extent
(ii) To some extent
(iii) Not at all
40. What type of awareness you have got here?
(I) Religious awareness
(ii) Political awareness
(iii) Economic awareness
(iv) National problems
(v) international problems
(vi) Women rights
(vii) Any other
(Part C)
U n i v e r s i t y o f S a r g o d h a D e p a r t m e n t o f S o c i a l W o r k Page 8
To be filled by the supervisor
41. What is the attitude of community towards your project?
(I) V. good
(ii) Good
(iii) Average
(iv) Poor
42. What kind of problem you face during the delivery of services?
(I) cooperation
(ii) Non cooperation
(iii) Lack of staff
(iv) Unawareness of community
43. What is the attitude of beneficiaries towards your project?
(I) V. good
(ii) Good
(iii) Average
(iv) Un satisfied
44. Do people pay their dues regularly?
(I) Yes
(ii) No
Awareness level of community about NGO.
45. Do you think NGO is working well?
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(I) Yes
(ii) No
46. What type of services they are provided.
47. Are you satisfied from the services of this NGO?
(I) Yes
(ii) No
48. If yes then to which extent?
(I) To great extent
(ii) To some extent
(iii) Not at all
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