The Strategic Management Process An Overview.ppt

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    Without a strategy the organizationis like a ship without a rudder, goingaround in circles.

    Joel Ross and Michael Kami

    Quote

    2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

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    2 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    The Strategic Management Process:

    An Overview

    Chapter 1

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    3 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Chapter Outline

    Five Tasks of Strategic ManagementDeveloping a Strategic Vision and MissionSetting Objectives

    Crafting a StrategyImplementing and Executing the StrategyEvaluating Performance and InitiatingCorrective Adjustments

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    4 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    What is Strategy?

    What is strategy?

    What are the major elements of a Firms strategy?

    Think of two firms in the same industry and identify elements of each firms strategy.

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    5 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Characteristics of a Strategic Vision

    A roadmap of a companysfuture

    Future technology-product-customer focus

    Geographic and productmarkets to pursue

    Capabilities to be

    developedKind of companymanagement is trying tocreate

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    6 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Missions vs. Strategic Visions

    A mission statementfocuses on current business activities --who we are and

    what we do Current product andservice offeringsCustomer needsbeing servedTechnological andbusiness capabilities

    A strategic visionconcerns a firms futurebusiness path --where we are going

    Markets to be pursuedFuture technology-product-customer focusKind of company thatmanagement istrying to create

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    Examples: Mission and Vision Statements

    Empower peoplethrough great software

    anytime, anyplace, andon any device.

    Microsoft Corporation

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    Examples: Mission and Vision Statements

    Our vision : Getting to a billion connected computers

    worldwide, millions of servers, and trillions of dollars of e- commerce. Intels core mission is being the building

    block supplier to the Internet economy and spurringefforts to make the Internet more useful. Being

    connected is now at the center of peoples computingexperience. We are helping to expand the capabilities

    of the PC platform and the Internet.

    Intel

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    9 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Setting Objectives

    Converts strategic vision andmission into specificperformance targets

    Creates yardsticks to trackperformance

    Pushes firm to be inventiveand focused on resultsHelps prevent complacencyand coasting

    Second Task of Strategic Management

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    10 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Types of Objectives Required

    Outcomes focused onimproving financial performance

    Outcomes focused onimproving long-term, competitive businessposition

    Financial Objectives Strategic Objectives

    $

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    11 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Examples of Financial Objectives

    Grow earnings per share 15% annuallyBoost annual return on investment (or EVA)from 15% to 20% within three years

    Increase annual dividends per shareto stockholders by 5% each year

    Strive for stock price appreciation

    equal to or above the S&P 500 averageMaintain a positive cash flow every year

    Achieve and maintain a AA bond rating

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    12 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Examples of Strategic Objectives

    Increase firms market shareOvertake key rivals on quality or customer service or product performance

    Attain lower overall costs than rivalsBoost firms reputation with customers

    Attain stronger foothold in international markets

    Achieve technological superiorityBecome leader in new product introductions

    Capture attractive growth opportunities

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    13 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Examples: Strategic Objectives

    Banc One Corporation

    To be one of the top three banking companiesin terms of market share in all significant

    markets we serve.

    Dominos Pizza

    To safely deliver a hot, qualitypizza in 30 minutes or less at a fair

    price and a reasonable profit.

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    14 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Example: Financial andStrategic Objectives

    Annual growth in earnings per share of 10% or

    better, on average;A return on stockholders equity of 20 -25%;

    A return on capital employed of 27% or better;and

    Have at least 30% of sales come fromproducts introduced in the past four years.

    3M Corporation

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    15 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Crafting a Strategy

    Strategy involves determining whether to Concentrate on a single business or severalbusinesses (diversification)

    Cater to a broad range of customers or focuson a particular nicheDevelop a wide or narrow product linePursue a competitive advantage based on

    Low cost or Product superiority or Unique organizational capabilities

    Third Task of Strategic Management

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    16 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Involves deciding how toRespond to changingbuyer preferences

    Respond to newmarket conditionsGrow the businessover the long-term

    Achieve performancetargetsOutcompete rivals

    Our strategywill be . . .

    Crafting a Strategy

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    17 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    Figure 1- 3: Understanding a CompanysStrategy -- What to Look For

    Patternof Actions

    That DefineStrategy

    Actions to strengthenresources &capabilities

    Actions to diversify Actions to outcompete rivals

    Responses tochanging externalcircumstances

    Actions to alter geographiccoverage

    Actions to form strategicalliances and collaborative

    partnerships

    How functionalactivities are

    managed

    Efforts to pursuenew opportunities or defend against threats

    Actions to merge or acquire rival companies

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    18 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright

    What is a Strategic Plan?

    Where firm is headed --Strategic vision andbusiness mission

    Action approaches to achievetargeted results -- Acomprehensive strategy

    Short and long term performancetargets -- Strategic andfinancial objectives

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    19 2001 by The McGraw-Hill Companies Inc All rights reservedMcGraw-Hill/Irwin Copyright

    Figure 1-1: The Five Tasksof Strategic Management

    Craft aStrategy

    to Achieve

    Objectives

    SetObjectives

    Develop aStrategic

    Vision

    andMission

    Implementand

    Execute

    Strategy

    Improve/Change

    Revise asNeeded

    Revise asNeeded

    Improve/Change

    Recycleas Needed

    Task 1 Task 2 Task 3 Task 4 Task 5

    Monitor,Evaluate,and Take

    CorrectiveAction