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Copyright (C) The Open Group 2011
The South African EA Forum
http://eepurl.com/foLDA
Signup form for The Open Group – South Africa
Twitter: @EAforumSA
#ogza
Copyright (C) The Open Group 2011
Enterprise Transformation and the Role of Open Standards
Enterprise transformation seems to be gathering momentum within the
enterprise architecture community. The term, enterprise transformation,
suggests the process of fundamentally changing an enterprise. Sometimes the
transformation is dramatic but for most of us it is a steady process.
Key takeaways:
Setting expectations and planning transformation
The role of standards in enterprise transformation
The work of the members of The Open Group.
Allen Brown, President and CEO of The Open Group, will present at this month’s
EA Forum. Allen has been responsible for driving The Open Group’s strategic
plan and day-to-day operations for over 10 years. He is TOGAF® 9 certified, an
MBA alumnus of the London Business School and a Fellow of the Association of
Chartered Certified Accountants.
Copyright (C) The Open Group 2011
Enterprise Transformation
The role of open standards
Customers and suppliers working
together
Copyright (C) The Open Group 2011
There is no miracle moment
“The good-to-great companies had
no name for their transformations.
There was no launch event, no tag
line, no programmatic feel
whatsoever. Some executives said
that they weren’t even aware that a
major transformation was under way
until they were well into it. It was
often more obvious to them after the
fact than at the time.”
Copyright (C) The Open Group 2011
Great companies
Gillette
“We didn’t really make a big conscious decision or
launch a big program to initiate a major change or
transition. Individually and collectively we were
coming to conclusions about what we could do to
dramatically improve our performance”
Kimberly-Clark
“I don’t think it was done as bluntly as it sounds.
These things don’t happen overnight. They grow.
The ideas grow and mushroom and come into
being.”
Copyright (C) The Open Group 2011
Transformation SWOT analysis
Intellectual Property
Capabilities
Technology People Vision
Copyright (C) The Open Group 2011
Open Standards and Certifications
Intellectual Property
Capabilities
Technology People
Enterprise Architecture
Skills and capabilities Portability
Interoperability
Security Real-time
Dependability
Governance
Copyright (C) The Open Group 2011
Enterprise Architecture
TOGAF®
ArchiMate®
Skills and capabilities
Open Certified Architect
Open Certified Specialist
Cloud computing
Security, risk
management
SOA
Supply chain integrity
UNIX®
Copyright (C) The Open Group 2011
Who are The Open Group
Australia Belgium Brazil Canada China Colombia Denmark Finland France Germany India Ireland Israel Italy Japan Mexico
Netherlands
New Zealand Norway Poland Russia
Singapore South Africa South Korea
Spain Sweden
Switzerland Saudi Arabia
Taiwan Turkey
UK UAE USA
HQs in 33 countries
Offices in 85 countries
Spanning 6 continents
400+ member enterprises
30,000+ participants
Copyright (C) The Open Group 2011
The Open Group South Africa
Armscor
Business Connexion
CAE Mining
CS Interactive Training
Eskom
Faculty Training Institute
Firstrand Bank Limited
Gijima
Graphic Mining Solutions International (Pty) Ltd.
Knotion Consulting
Lonmin
Meraka Institute
Nedbank
Ovations
Pricewaterhouse Coopers LLP
Promis
Real IRM Solutions (Pty) Ltd
SARS
Sol Arch Consulting
South African Reserve Bank
State Information Technology Agency (Pty) Ltd
T-Systems
Telkom SA Ltd
triVector (Pty) Ltd
University of Johannesburg
University of Pretoria
University of South Africa
Copyright (C) The Open Group 2011
Our Vision
Boundaryless Information Flow™ achieved through global interoperability
in a secure, reliable and timely manner
“Boundaryless does not mean there are no
boundaries – it means that boundaries are
permeable to enable business.”
Copyright (C) The Open Group 2011
Best Practices of Enterprise Architecture
SOA – Architecture for Boundaryless Information
Flow™
Cloud roadmap and strategy
Trusted Technology – Global Supply Chain
Copyright (C) The Open Group 2011
Keynotes – Monday, January 30th, 2012
Jeanne W. Ross, Director and Principal Research Scientist, MIT Center for Information
“The Enterprise Architect: Architecting Business Success”
Celso Guiotoko, Corporate Vice President and CIO, Nissan Motor Co., Ltd
How Enterprise Architecture is helping NISSAN IT Transformation
Andy Mulholland, Global Chief Technology Officer, Capgemini
The Transformed Enterprise
Lauren C. States, Vice President CTO Cloud Computing and Growth Initiatives, IBM Corporate Strategy
Copyright (C) The Open Group 2011
Keynotes – Tuesday, January 31st, 2012 Allen Brown, CEO, The Open Group
Enterprise transformation and the role of open standards
William Rouse, Executive Director, Tennenbaum Institute at Georgia Institute of Technology Enterprise Transformation: An Architecture-Based Approach
Tim Barnes, Chief Architect, Devon Energy Case Study: Continuing Devon's EA journey - evolving toward
innovation
Joseph Menn, author and cybersecurity correspondent for the Financial Times. What You're Up Against: Mobsters, Nation-States and Blurry
Lines
Copyright (C) The Open Group 2011
Best Practices of Enterprise Architecture
SOA – Architecture for Boundaryless Information
Flow™
Cloud roadmap and strategy
Trusted Technology – Global Supply Chain
Copyright (C) The Open Group 2011
Enterprise Architecture Standards
TOGAF®
The world-leading
standard for how to do
Enterprise Architecture
Open and independent
modeling language for
enterprise architecture
18
Copyright (C) The Open Group 2011
Building an Architecture Practice
in the Context of an IT Transformation
October 25, 2011 –
The Open Group Conference
Taipei, Taiwan
Jake Sims Chief Architect,
Cathay Pacific
Airways
Copyright (C) The Open Group 2011
Contents
Cathay Pacific Airways
Context for change
Our journey
1
2
3
Value and lessons 4
Copyright (C) The Open Group 2011
In 2010, we re-organised the IT department and rebuilt the architecture
function
Major
Programmes
Strategy, Architecture and Planning
Project Delivery
Service and Operations
Strategic Supplier Management
Development
Demand
Management
PAX
Demand
Management
AOC
Demand
Management
CBO
Centralised IT
Matrix processes
Split demand and
supply
Aligned demand
functions to business
departments
Professional
disciplines
Architecture became
bridge between Supply
& Demand
Architecture acts as
the first cross-
enterprise function
New governance
IT Sourcing (APD-IT)
Copyright (C) The Open Group 2011
Our vision to establish a world-class architecture practice started from a
green-field ...
H2 2009
H2 2011
H1 2011 H2 2010
H1 2010
Define team
structure & roles
Define Solution
Architecture
design process
Tailor TOGAF for
EA and SA
methods
Agreed
technology
standards &
principles
Publish business
and technology
blueprints
Release
architecture
roadmaps
Certify entire
team in TOGAF
9
Architecture
process
integrated into
IT capital budget
planning
Deploy
Architecture
Tool to EA
team
Deploy
Architecture
Tool to SA
team Re-engineer
infrastructur
e design
process
Establish design
review and
architecture
governance
Publish IT
Strategy
Execute
architecture
education
programme
Build
team
Establish Mechanics Develop Team & Processes Review & Improve
Refine
portfolio
planning and
EPMO
integration
Copyright (C) The Open Group 2011
… so we used the TOGAF ADM and content framework to accelerate the
development of our methodology
Integration has been critical to our success ...
• Consistency through well-defined processes and
standardised content framework
• Design process integrated into delivery
methodology
• Architecture governance integrated with EPMO
• Blueprint and roadmap process integrated with
Portfolio Management teams
Architecture Governance Board
Reviews recommendation & options –endorses preferred approach and scores for investment governance body
Concept Build, Test & Deploy
PPC – Release of
resources for II
PPC – Release of
resources for F&D
PPC – Business
case review
EDA D
A
‘Design Authority’ reviews detailed designs, hosts regular design authority sessions, issues decisions
D
A
D
AD
A
AGB AGB
Enterprise Design Authority I
Assesses architecture decisions and options including COTS and custom built solutions
Enterprise Design Authority II
Certification: Assesses solution design quality and fit, as described by Solution Design Document (SDD)
Solution
Architecture Document
Architecture
Certification Request
Solution
Design Document
Architecture
Exception Request
Endorsed
Solution Design Document
Conceptual
Design Document
InvestigationFeasibility &
Design
EDABlueprint and
Roadmap Alignment
High Level
Estimates
... and Architects are crucial to both
strategy and operational activities
• Architects liaise closely with colleagues in
Procurement for strategic sourcing &
purchasing
• Annual IT capital budget process
• Cross-portfolio constraints and dependency
management
Copyright (C) The Open Group 2011
Tracking of capability maturity and performance demonstrate that we have
come a long way in just 18 months ...
Architecture Practice Management
• Balanced Scorecard with KRAs & KPIs
• People & skills development plan
Foundational Capabilities
• Standard templates & published blueprints
• Architecture repository tool
Architecture & Portfolio Management
• Architects support business strategy
• Portfolio specific roadmaps
Architecture & Sourcing/Procurement
• Support of strategic sourcing process
• RFx: requirements & evaluation
Architecture at the Program Level
• Domain architectures to initiate strategic
programs
• Design and architecture decision governance
Architecture at the Project Level
• Ownership of estimation process
• Solution Architects on medium/large projects
SOURCE: World Class Enterprise Architecture white paper, April 2010,
The Open Group Adoption Strategies Working Group
Copyright (C) The Open Group 2011
... and we have delivered significant value to the business and the IT
department as well
Strategy
Consistency
Portfolio
Execution
Understanding
Strategy, blueprints and roadmaps to
support B2C, multi-channel, e-Enabled
Aircraft, BI, CRM, ERP, document
management, SOA, port setup, payments
Business-centric views (context, cost,
objective)
Standard process with standard outputs
Traceability from business objectives to IT
Enterprise Debt, linkage to corporate KPIs
Stakeholder education and 1-to-1 sessions
Ownership of estimation process
Cross-portfolio constraints & dependency
analysis, impact analysis
Copyright (C) The Open Group 2011
Open CA (formerly ITAC) Open CA provides a skills and experience based certification program for IT
Architects that is used by the world’s leading enterprises Key features and benefits
An independent, global certification program for qualifying the skills, knowledge and experience of IT Architects
The best & most professional IT Architect certification program in the industry
Objective, repeatable, reliable
A peer-reviewed, vendor-neutral benchmark
A guide for selecting the most qualified individuals for critical roles & responsibilities
Proven, tested & effective
Future streams for Business Architects and Enterprise Architects
Provides a clear path for professional development
Advance your career
Gain peer recognition
Succeed in today’s competitive job market
Increase salary & promotion prospects
Don’t have to prove your skills & experience
Boost your IT skills
Get more interesting & rewarding job assignments
26
Copyright (C) The Open Group 2011
Open CA
Adopted by major customer
enterprises
Astrazeneca
ING
Nationwide
UPS
Others that cannot be named at
this time
Will increasingly be included in
RFP’s
Certifications to date
> 3,200
Certifications to date at 160 enterprises, including leading customers
Cargill Corporation
Credit Suisse
DHL
Direct Energy
GSA
Gtech
HSBC
Shell
Vodafone
Wal-Mart
27
Copyright (C) The Open Group 2011
Open CITS (formerly ITSC)
Certifications to date
> 2,300
Increasing trend
Organizations who use our certifications
as part of developing their own internal professions
Improves brand as an employer
Low cost – adopt “out of the box”
Proven industry standards
Organizations include
Philips
Credit Suisse
AT&T
IBM
CapGemini
29
Copyright (C) The Open Group 2011
Best Practices of Enterprise Architecture
SOA – Architecture for Boundaryless Information
Flow™
Cloud roadmap and strategy
Trusted Technology – Global Supply Chain
Copyright (C) The Open Group 2011
SOA: Architecture for Boundaryless
Information Flow
Learning opportunities
How to use TOGAF for
enterprise SOA
How to use TOGAF for SOA
solutions
How to address stakeholder
concerns in SOA
How to address information
architecture for SOA using
TOGAF
Copyright (C) The Open Group 2011
The Open Group SOA standards
Include:
The Open Group Service Integration Maturity Model
(OSIMM)
Service-Oriented Architecture Ontology
SOA Governance Framework
Copyright (C) The Open Group 2011
Best Practices of Enterprise Architecture
SOA – Architecture for Boundaryless Information
Flow™
Cloud roadmap and strategy
Trusted Technology – Global Supply Chain
Copyright (C) The Open Group 2011
Nine questions
1. Is Your Business Situation “Vertical”?
2. Is There Competitive Differentiation in Your Processes?
3. Is the Differentiation IT Based?
4. Are There Any Impediments to Outsourcing?
5. Are There Impediments to Cloud Adoption?
6. Is the Primary Business Driver “Cloud Compatible”?
7. Is the Application Insulated from Changes to the Business Process?
8. Will the Cloud Solution Be a Platform
9. Are the Hardware, Operating System and Application Custom-Made or Specialized?
Copyright (C) The Open Group 2011
Best Practices of Enterprise Architecture
SOA – Architecture for Boundaryless Information
Flow™
Cloud roadmap and strategy
Trusted Technology – Global Supply Chain
Copyright (C) The Open Group 2011
The Open Group Trusted Technology Forum
The OTTF provides a framework, the Open Trusted
Technology Provider Framework (O-TTPF)
A set of industry best practices and guidelines that
enable the technology and communications
industries to build with integrity so customers may
buy with confidence
Copyright (C) The Open Group 2011
Through vendor accreditation, customers will be able to
identify technology providers producing products which
implement these practices throughout their global
supply chains
Copyright (C) The Open Group 2011
The Open Group Security publications
Risk Management
Open Enterprise Security Architecture
Open Information Security
Management Maturity Model
Copyright (C) The Open Group 2011
Concluding thoughts
Transformation implies fundamental change
We are all transforming our enterprises
It may not seem to be very transformative at the time
It may become more obvious after the fact
Copyright (C) The Open Group 2011
Critical issues
Link the vision to
Capabilities we need
Intellectual property we need to get / protect
Enable them through
People
Technology
Intellectual Property
Capabilities
Technology People Vision
Copyright (C) The Open Group 2011
Standards support transformation
Are developed by people like you
Are there to be used
Avoid re-inventing the wheel
Protect investments
Copyright (C) The Open Group 2011
Involvement in standards
Information
Plan your transformation strategy
Influence
If you don’t - your competitors will
Involvement
Build a network
Beyond standards