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Copyright (C) The Open Group 2011 The South African EA Forum http://eepurl.com/foLDA Signup form for The Open Group South Africa Twitter: @EAforumSA #ogza [email protected] [email protected]

The South African EA Forum - The Open Group South Africaopengroup.co.za/sites/default/files/presentations/Allen Brown - EA... · Transformation SWOT analysis Intellectual Property

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Copyright (C) The Open Group 2011

The South African EA Forum

http://eepurl.com/foLDA

Signup form for The Open Group – South Africa

Twitter: @EAforumSA

#ogza

[email protected]

[email protected]

Copyright (C) The Open Group 2011

Enterprise Transformation and the Role of Open Standards

Enterprise transformation seems to be gathering momentum within the

enterprise architecture community. The term, enterprise transformation,

suggests the process of fundamentally changing an enterprise. Sometimes the

transformation is dramatic but for most of us it is a steady process.

Key takeaways:

Setting expectations and planning transformation

The role of standards in enterprise transformation

The work of the members of The Open Group.

Allen Brown, President and CEO of The Open Group, will present at this month’s

EA Forum. Allen has been responsible for driving The Open Group’s strategic

plan and day-to-day operations for over 10 years. He is TOGAF® 9 certified, an

MBA alumnus of the London Business School and a Fellow of the Association of

Chartered Certified Accountants.

Copyright (C) The Open Group 2011

Enterprise Transformation

The role of open standards

Customers and suppliers working

together

Copyright (C) The Open Group 2011

A journey …

Copyright (C) The Open Group 2011

There is no miracle moment

“The good-to-great companies had

no name for their transformations.

There was no launch event, no tag

line, no programmatic feel

whatsoever. Some executives said

that they weren’t even aware that a

major transformation was under way

until they were well into it. It was

often more obvious to them after the

fact than at the time.”

Copyright (C) The Open Group 2011

Great companies

Gillette

“We didn’t really make a big conscious decision or

launch a big program to initiate a major change or

transition. Individually and collectively we were

coming to conclusions about what we could do to

dramatically improve our performance”

Kimberly-Clark

“I don’t think it was done as bluntly as it sounds.

These things don’t happen overnight. They grow.

The ideas grow and mushroom and come into

being.”

Copyright (C) The Open Group 2011

Transformation SWOT analysis

Intellectual Property

Capabilities

Technology People Vision

Copyright (C) The Open Group 2011

Open Standards and Certifications

Intellectual Property

Capabilities

Technology People

Enterprise Architecture

Skills and capabilities Portability

Interoperability

Security Real-time

Dependability

Governance

Copyright (C) The Open Group 2011

Enterprise Architecture

TOGAF®

ArchiMate®

Skills and capabilities

Open Certified Architect

Open Certified Specialist

Cloud computing

Security, risk

management

SOA

Supply chain integrity

UNIX®

Copyright (C) The Open Group 2011

Who are The Open Group

Australia Belgium Brazil Canada China Colombia Denmark Finland France Germany India Ireland Israel Italy Japan Mexico

Netherlands

New Zealand Norway Poland Russia

Singapore South Africa South Korea

Spain Sweden

Switzerland Saudi Arabia

Taiwan Turkey

UK UAE USA

HQs in 33 countries

Offices in 85 countries

Spanning 6 continents

400+ member enterprises

30,000+ participants

Copyright (C) The Open Group 2011

Some of us …..

Copyright (C) The Open Group 2011

The Open Group South Africa

Armscor

Business Connexion

CAE Mining

CS Interactive Training

Eskom

Faculty Training Institute

Firstrand Bank Limited

Gijima

Graphic Mining Solutions International (Pty) Ltd.

Knotion Consulting

Lonmin

Meraka Institute

Nedbank

Ovations

Pricewaterhouse Coopers LLP

Promis

Real IRM Solutions (Pty) Ltd

SARS

Sol Arch Consulting

South African Reserve Bank

State Information Technology Agency (Pty) Ltd

T-Systems

Telkom SA Ltd

triVector (Pty) Ltd

University of Johannesburg

University of Pretoria

University of South Africa

Copyright (C) The Open Group 2011

Our Vision

Boundaryless Information Flow™ achieved through global interoperability

in a secure, reliable and timely manner

“Boundaryless does not mean there are no

boundaries – it means that boundaries are

permeable to enable business.”

Copyright (C) The Open Group 2011

Best Practices of Enterprise Architecture

SOA – Architecture for Boundaryless Information

Flow™

Cloud roadmap and strategy

Trusted Technology – Global Supply Chain

Copyright (C) The Open Group 2011

Keynotes – Monday, January 30th, 2012

Jeanne W. Ross, Director and Principal Research Scientist, MIT Center for Information

“The Enterprise Architect: Architecting Business Success”

Celso Guiotoko, Corporate Vice President and CIO, Nissan Motor Co., Ltd

How Enterprise Architecture is helping NISSAN IT Transformation

Andy Mulholland, Global Chief Technology Officer, Capgemini

The Transformed Enterprise

Lauren C. States, Vice President CTO Cloud Computing and Growth Initiatives, IBM Corporate Strategy

Copyright (C) The Open Group 2011

Keynotes – Tuesday, January 31st, 2012 Allen Brown, CEO, The Open Group

Enterprise transformation and the role of open standards

William Rouse, Executive Director, Tennenbaum Institute at Georgia Institute of Technology Enterprise Transformation: An Architecture-Based Approach

Tim Barnes, Chief Architect, Devon Energy Case Study: Continuing Devon's EA journey - evolving toward

innovation

Joseph Menn, author and cybersecurity correspondent for the Financial Times. What You're Up Against: Mobsters, Nation-States and Blurry

Lines

Copyright (C) The Open Group 2011

Best Practices of Enterprise Architecture

SOA – Architecture for Boundaryless Information

Flow™

Cloud roadmap and strategy

Trusted Technology – Global Supply Chain

Copyright (C) The Open Group 2011

Enterprise Architecture Standards

TOGAF®

The world-leading

standard for how to do

Enterprise Architecture

Open and independent

modeling language for

enterprise architecture

18

Copyright (C) The Open Group 2011

Building an Architecture Practice

in the Context of an IT Transformation

October 25, 2011 –

The Open Group Conference

Taipei, Taiwan

Jake Sims Chief Architect,

Cathay Pacific

Airways

Copyright (C) The Open Group 2011

Contents

Cathay Pacific Airways

Context for change

Our journey

1

2

3

Value and lessons 4

Copyright (C) The Open Group 2011

In 2010, we re-organised the IT department and rebuilt the architecture

function

Major

Programmes

Strategy, Architecture and Planning

Project Delivery

Service and Operations

Strategic Supplier Management

Development

Demand

Management

PAX

Demand

Management

AOC

Demand

Management

CBO

Centralised IT

Matrix processes

Split demand and

supply

Aligned demand

functions to business

departments

Professional

disciplines

Architecture became

bridge between Supply

& Demand

Architecture acts as

the first cross-

enterprise function

New governance

IT Sourcing (APD-IT)

Copyright (C) The Open Group 2011

Our vision to establish a world-class architecture practice started from a

green-field ...

H2 2009

H2 2011

H1 2011 H2 2010

H1 2010

Define team

structure & roles

Define Solution

Architecture

design process

Tailor TOGAF for

EA and SA

methods

Agreed

technology

standards &

principles

Publish business

and technology

blueprints

Release

architecture

roadmaps

Certify entire

team in TOGAF

9

Architecture

process

integrated into

IT capital budget

planning

Deploy

Architecture

Tool to EA

team

Deploy

Architecture

Tool to SA

team Re-engineer

infrastructur

e design

process

Establish design

review and

architecture

governance

Publish IT

Strategy

Execute

architecture

education

programme

Build

team

Establish Mechanics Develop Team & Processes Review & Improve

Refine

portfolio

planning and

EPMO

integration

Copyright (C) The Open Group 2011

… so we used the TOGAF ADM and content framework to accelerate the

development of our methodology

Integration has been critical to our success ...

• Consistency through well-defined processes and

standardised content framework

• Design process integrated into delivery

methodology

• Architecture governance integrated with EPMO

• Blueprint and roadmap process integrated with

Portfolio Management teams

Architecture Governance Board

Reviews recommendation & options –endorses preferred approach and scores for investment governance body

Concept Build, Test & Deploy

PPC – Release of

resources for II

PPC – Release of

resources for F&D

PPC – Business

case review

EDA D

A

‘Design Authority’ reviews detailed designs, hosts regular design authority sessions, issues decisions

D

A

D

AD

A

AGB AGB

Enterprise Design Authority I

Assesses architecture decisions and options including COTS and custom built solutions

Enterprise Design Authority II

Certification: Assesses solution design quality and fit, as described by Solution Design Document (SDD)

Solution

Architecture Document

Architecture

Certification Request

Solution

Design Document

Architecture

Exception Request

Endorsed

Solution Design Document

Conceptual

Design Document

InvestigationFeasibility &

Design

EDABlueprint and

Roadmap Alignment

High Level

Estimates

... and Architects are crucial to both

strategy and operational activities

• Architects liaise closely with colleagues in

Procurement for strategic sourcing &

purchasing

• Annual IT capital budget process

• Cross-portfolio constraints and dependency

management

Copyright (C) The Open Group 2011

Tracking of capability maturity and performance demonstrate that we have

come a long way in just 18 months ...

Architecture Practice Management

• Balanced Scorecard with KRAs & KPIs

• People & skills development plan

Foundational Capabilities

• Standard templates & published blueprints

• Architecture repository tool

Architecture & Portfolio Management

• Architects support business strategy

• Portfolio specific roadmaps

Architecture & Sourcing/Procurement

• Support of strategic sourcing process

• RFx: requirements & evaluation

Architecture at the Program Level

• Domain architectures to initiate strategic

programs

• Design and architecture decision governance

Architecture at the Project Level

• Ownership of estimation process

• Solution Architects on medium/large projects

SOURCE: World Class Enterprise Architecture white paper, April 2010,

The Open Group Adoption Strategies Working Group

Copyright (C) The Open Group 2011

... and we have delivered significant value to the business and the IT

department as well

Strategy

Consistency

Portfolio

Execution

Understanding

Strategy, blueprints and roadmaps to

support B2C, multi-channel, e-Enabled

Aircraft, BI, CRM, ERP, document

management, SOA, port setup, payments

Business-centric views (context, cost,

objective)

Standard process with standard outputs

Traceability from business objectives to IT

Enterprise Debt, linkage to corporate KPIs

Stakeholder education and 1-to-1 sessions

Ownership of estimation process

Cross-portfolio constraints & dependency

analysis, impact analysis

Copyright (C) The Open Group 2011

Open CA (formerly ITAC) Open CA provides a skills and experience based certification program for IT

Architects that is used by the world’s leading enterprises Key features and benefits

An independent, global certification program for qualifying the skills, knowledge and experience of IT Architects

The best & most professional IT Architect certification program in the industry

Objective, repeatable, reliable

A peer-reviewed, vendor-neutral benchmark

A guide for selecting the most qualified individuals for critical roles & responsibilities

Proven, tested & effective

Future streams for Business Architects and Enterprise Architects

Provides a clear path for professional development

Advance your career

Gain peer recognition

Succeed in today’s competitive job market

Increase salary & promotion prospects

Don’t have to prove your skills & experience

Boost your IT skills

Get more interesting & rewarding job assignments

26

Copyright (C) The Open Group 2011

Open CA

Adopted by major customer

enterprises

Astrazeneca

ING

Nationwide

UPS

Others that cannot be named at

this time

Will increasingly be included in

RFP’s

Certifications to date

> 3,200

Certifications to date at 160 enterprises, including leading customers

Cargill Corporation

Credit Suisse

DHL

Direct Energy

GSA

Gtech

HSBC

Shell

Vodafone

Wal-Mart

27

Copyright (C) The Open Group 2011

Open CITS (formerly ITSC)

Certifications to date

> 2,300

Increasing trend

Organizations who use our certifications

as part of developing their own internal professions

Improves brand as an employer

Low cost – adopt “out of the box”

Proven industry standards

Organizations include

Philips

Credit Suisse

AT&T

IBM

CapGemini

29

Copyright (C) The Open Group 2011

Best Practices of Enterprise Architecture

SOA – Architecture for Boundaryless Information

Flow™

Cloud roadmap and strategy

Trusted Technology – Global Supply Chain

Copyright (C) The Open Group 2011

SOA: Architecture for Boundaryless

Information Flow

Learning opportunities

How to use TOGAF for

enterprise SOA

How to use TOGAF for SOA

solutions

How to address stakeholder

concerns in SOA

How to address information

architecture for SOA using

TOGAF

Copyright (C) The Open Group 2011

The Open Group SOA standards

Include:

The Open Group Service Integration Maturity Model

(OSIMM)

Service-Oriented Architecture Ontology

SOA Governance Framework

Copyright (C) The Open Group 2011

Best Practices of Enterprise Architecture

SOA – Architecture for Boundaryless Information

Flow™

Cloud roadmap and strategy

Trusted Technology – Global Supply Chain

Copyright (C) The Open Group 2011

Copyright (C) The Open Group 2011

Copyright (C) The Open Group 2011

Nine questions

1. Is Your Business Situation “Vertical”?

2. Is There Competitive Differentiation in Your Processes?

3. Is the Differentiation IT Based?

4. Are There Any Impediments to Outsourcing?

5. Are There Impediments to Cloud Adoption?

6. Is the Primary Business Driver “Cloud Compatible”?

7. Is the Application Insulated from Changes to the Business Process?

8. Will the Cloud Solution Be a Platform

9. Are the Hardware, Operating System and Application Custom-Made or Specialized?

Copyright (C) The Open Group 2011

Best Practices of Enterprise Architecture

SOA – Architecture for Boundaryless Information

Flow™

Cloud roadmap and strategy

Trusted Technology – Global Supply Chain

Copyright (C) The Open Group 2011

The Open Group Trusted Technology Forum

The OTTF provides a framework, the Open Trusted

Technology Provider Framework (O-TTPF)

A set of industry best practices and guidelines that

enable the technology and communications

industries to build with integrity so customers may

buy with confidence

Copyright (C) The Open Group 2011

Through vendor accreditation, customers will be able to

identify technology providers producing products which

implement these practices throughout their global

supply chains

Copyright (C) The Open Group 2011

The Open Group Security publications

Risk Management

Open Enterprise Security Architecture

Open Information Security

Management Maturity Model

Copyright (C) The Open Group 2011

Concluding thoughts

Transformation implies fundamental change

We are all transforming our enterprises

It may not seem to be very transformative at the time

It may become more obvious after the fact

Copyright (C) The Open Group 2011

Critical issues

Link the vision to

Capabilities we need

Intellectual property we need to get / protect

Enable them through

People

Technology

Intellectual Property

Capabilities

Technology People Vision

Copyright (C) The Open Group 2011

Standards support transformation

Are developed by people like you

Are there to be used

Avoid re-inventing the wheel

Protect investments

Copyright (C) The Open Group 2011

Involvement in standards

Information

Plan your transformation strategy

Influence

If you don’t - your competitors will

Involvement

Build a network

Beyond standards

Copyright (C) The Open Group 2011

Best Practices of Enterprise Architecture

SOA – Architecture for Boundaryless Information

Flow™

Cloud roadmap and strategy

Trusted Technology – Global Supply Chain