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Improving the lives of 10 million older adults by 2020
The SNAP Elderly Simplified
Application Project:
Lessons and Opportunities
April 6, 2017
Lura Barber, National Council on Aging
Ty Jones, Benefits Data Trust
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 2
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Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 3
Getting the Answers to You
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the same link within a few days
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 4
Agenda
Introductions
ESAP Background
Lessons Learned
Opportunities for Advocates
Q & A
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 5
Speakers
Lura Barber
Director, Hunger Initiatives
National Council on Aging
Ty Jones
Director of Policy
Benefits Data Trust
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 6
Who We Are: NCOA is a respected
national leader and
trusted partner to help
people aged 60+ meet
the challenges of aging
Our Vision:A just and caring society in which each of us, as
we age, lives with dignity, purpose, and security
About NCOA
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 7
Our Mission:Improve the lives of
millions of older adults,
especially those who are
struggling
Our Social Impact Goal:Improve the health
and economic security
of 10 million older adults
by 2020
About NCOA
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 8
Benefits Data Trust is a not-for-profit social change
organization committed to transforming how
individuals in need access public benefits and
services.
BDT pairs its unique service delivery model with
data-science, technology, systems change and
a robust contact center to produce more cost-
effective outcomes
About BDT8
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 9
• Text
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 10
Advocate’s Guide to ESAP
https://www.ncoa.org/resources/advocates-guide-esap/
Table of Contents
ESAP Overview
Policy & Process Change
State Variation
Results to Date
Customer Experience
Administrator Experience
Effects on Participation
Lessons Learned
Opportunities for Advocates
Evaluating and Keeping ESAP
Key Resources
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 11
ESAP Overview
Target: Households where all members are 60+ *and* have no earned income
Improves customer service experience for vulnerable households
Achieves administrative efficiencies for state agencies
Increases SNAP participation among seniors and people with disabilities
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 12
Why ESAP
Demographics
Poverty & Food Insecurity
Health Impacts
Senior SNAP Participation
Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 13
ESAP Policy and Process Changes
Waiver Options:
36-month
certification
Recert interview
waiver
Simplified
verification
Process Changes:
Central
processing unit
Short application
Rebranding
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Improving the lives of 10 million older adults by 2020 | © 2017 National Council on Aging 22
Questions?
Lura Barber
Ty Jones
https://www.ncoa.org/resources/advocates-guide-esap/
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