The Seven Habits of Highly Effective Plumbers

8/9/2019 The Seven Habits of Highly Effective Plumbers

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The Seven Habits of Highly EffectivePlumbing Engineers

Taken from the book The Seven Habits of Highly Effective People

BY: Stephen R. Covey


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The Seven Habits of Highly

Effective Plumbing Engineers Be Proactive

Begin with the End in Mind

Put First Things First Think Win-Win

Seek First to Understand, Then to Be

Understood Synergize

Sharpen the Saw


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Habit 1: Be Proactive

More than taking initiative Accepting responsibility for our own behavior

(past, present, future) Making choices based on principles and

values rather than on moods orcircumstances.

Proactive people are agents of change andchose not to be victims, to be reactive, or toblame others.


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Being proactive by developing and using

four unique human gifts: Self-awareness

Conscience

Imagination Independent will

Plumbing Engineers: Proactive toChange


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Being proactive by taking an

inside-out approach tocreate change.


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They resolve to be the creative

force in their own lives, whichis the most fundamental

decision anyone ever makes


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Habit 2: Begin with the End in Mind

All things are created twice firstmentally, second physically.

Individuals, families, teams,organizations shape their own future bycreating amental vision and purposefor any project.

They dont just live day to day without aclear purpose in mind


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Joke time: An eagle was sitting on a tree resting, doing nothing. A small

rabbit sawthe eagle and asked him, "Can I also sit like you and donothing?"

The eagle answered: "Sure, why not."

So, the rabbit sat on the ground below the eagle and rested. Allof a sudden, a fox appeared, jumped on the rabbit and ate it.

Moral of the story:

To be sitting and doing nothing, you must be sittingvery, very high up.

5-MINUTE MANAGEMENT COURSE


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begin with the end in mind

They mentally identify and commit

themselves to the principles, values,

relationships and purposes that mattermost to them.


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Mission Statement

The highest form of mental creation for

an individual, a family or an

organization. The primary decision because it

governs all other decisions. Creating a

culture behind a shared mission, vision,and values is the essence of leadership


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Habit 3: Put First Things First

Putting first things first is the second or

physical creation.

It is organizing and executing aroundthe mental creation ( your purpose,

vision, values, and most important

priorities)


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First Things First (PRIORITIES)

Second things do not come first

First things do not come second.

Individuals and organizations focus on

what matters most, urgent or not.

The main thing is to keep themain thing the main thing


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Joke time: A sales rep, an administration clerk, and the manager are walking to lunch

when they find an antique oil lamp. They rub it and a Geniecomes out.

The Genie says, "I'll give each of you just one wish.""Me first! Me first!" says the admin clerk. "I want to be in the Bahamas,driving a speedboat, without a care in the world."

Puff! She's gone.

"Me next! Me next!" says the sales rep. "I want to be in Hawaii, relaxing onthe beach with my personal masseuse, an endless supply of Pina Coladas andthe love of my life."

Puff! He's gone.

"OK, you're up," the Genie says to the manager.

The manager says, "I want those two back in the office after lunch."

Moral of the story:

Always let your boss have the first say.

5-MINUTE MANAGEMENT COURSE


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Habit 4: Think Win-Win

Thinking win-win is a frame ofmind

and heart that seeks mutual benefit.

Is based on mutual respect in all

interactions.


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Think Win -Win

Its not thinking selfishly (win-lose) or

not like a martyr (lose-win)

Look back our Code of Ethics


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Code of Ethics: To compete with another Master Plumber for employment on the basis of

professional charges, by reducing his usual charges and in this mannerattempting to underbid after being informed of the charges named by another. To use the advantages of a salaried position to compete unfairly with other

Master Plumbers. To take advantage for a fee of his authority to practice as master Plumber on

plumbing work not being done under his personal supervision. To advertise in self-laudatory language, or in any other manner derogatory to

the dignity of the Profession. To act in any manner orengage in any practice which will tend to bring

discredit on the honor or dignity of the Master Plumbers Profession. Itshall be considered unprofessional and inconsistent with honorable and dignifiedbearing for any registered master plumber:

To act for his clients in professional matters otherwise than as a faithful agent ortrustee, orto accept any remuneration other than his stated charges forservices rendered his clients.

To attempt to supplant another Master Plumber after definite steps havebeen taken toward his employment. To attempt to injure falsely or maliciously, directly or indirectly, the

professional reputation, prospects, or business of another Master Plumber. To review the work of another Master Plumber for the same client, except

with the knowledge or consent of such Master Plumber, or unless the connectionof such master Plumber with the work has been terminated.


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Thinking Win-Win encourages conflict resolutionand

helps individual seek mutually beneficial solutions.

Its sharing information, power,

recognition, and rewards


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Habit 5: Seek First to Understand,

Then to Be Understood

When we listen with the intent to

understand others, rather than with the

intent to reply, we begin true

communication and relationship

building.


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Seek First to Understand, Then

to Be Understood

When others feel understoodfirst, they feel affirmed and

valued, defenses arelowered


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Seek First to Understand, Then

to Be Understood

and opportunities to speakopenly and to be understood

come much more naturallyand easily


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Seeking first to understand takes

kindness; seeking to be

understood takes courage

Effectiveness lies in balancingthe two.


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Habit 6: Synergize

Synergy is about producing a third

alternative not my way, not your way,

but a third way that is better than eitherof us would come up with individually.

Its the fruit of mutual respect of

understanding and even celebratingone anothers differences in solving

problems, seizing opportunities.


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Synergistic teams and families

thrive on individual strengths. So that the whole becomes greater than

the sum of the parts.

Renounces defensive adversarialism(1+1=1/2)

Dont settle on compromise (1+1=1 )

Not merely cooperation (1+1=2)


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To synergize is

GO for creative cooperation

(1+1= 3 or more)


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Habit 7: Sharpen the Saw

Constantly renewing ourselves in the

four basic areas of our life:

PHYSICAL

SOCIAL/EMOTIONAL

MENTAL

SPIRITUAL


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Sharpen the Saw It is the habit that increases our capacity

to live all other habits of effectiveness.

For an organization, Habit 7 promotes VISION,

RENEWAL,

CONTINUOUS IMPROVEMENT

SAFEGUARDS AGAINST BURN-OUT

PUTS A NEW UPWARD GROWTH


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Sharpen the Saw

Attend & Participate on(Continuing Professional

Education) CPE :an example of Sharpen the Saw


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Joke time:The 2 men bought a chain saw, they will cut a tree,

same in size, mass, weight etc within a week: Pedro cut the trees in 7days a week w/o rest:

He was able to cut reasonable amount.

Versus John took time, planned the procedure, was able to

take a good rest & sharpen his saw in between:

He was able to cut the tree with a

more and better result.


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Emotional Bank Account

A metaphor for the amount of trust in a

relationship.

Like a financial bank account, itssomething we make deposits into and

withdrawals from.


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Emotional bank account

Actions such as seeking first tounderstand, being kind,

making and keeping promisesor commitments,and beingloyal to the absent increasethe balance of trust


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Emotional bank account

Being unkind, breakingpromises, and gossipingabout someone who is

absent decreases or even

bankrupt the trust in arelationship


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Make it a habit to: Be Proactive

Begin with the End in Mind

Put First Things First

Think Win-Win

Seek First to Understand, Then to Be

Understood

Synergize

Sharpen the Saw

In order to be a highly effective

Plumbing Engineer

Documents

The Seven Habits of Highly Effective Plumbers