Howard Cooper

Head of Quality, Sellafield Ltd

The Sellafield Excellence Journey

Date: 2nd November 2011

Excellence

• What is Excellence to You?

• What is the last Excellent thing you did?

• What is the last Excellent thing you experienced?

Excellence

• Customers• Stakeholders• Cost• Ethical / Sustainable• Function / Form• Scalability / Compatibility• Done Well (Low / No Waste)• Predictable / Repeatable• Improvement

• One persons excellence is another persons anathema!

Excellence at Sellafield

• Safety• Environment• Schedule• Hazard Reduction• Efficiency• Future Employment

• Security• Quality• Cost• Waste Minimisation• Local Economy• Energy / Nuclear Agenda

Overview of Sellafield

• Nuclear operations since 1946• Power Generation• Fuel Manufacture• Reprocessing• Waste Management• High Hazard Facilities• Ageing plants

• Design• Construction• Fabrication• Commissioning• Operations• POCO• Decommissioning• Demolition• Functional Activities

Examples of Excellence

• Clean site to Pu Delivery in 6 years• First Commercial Nuclear Power Station• AGR demonstration facility• Reprocessing plant operations• Discharge reduction to < 1% of peak levels• Certification to ISO 9001 & 14001 standards

Significant Events

• INTERNAL• Windscale Fire• Beach Incident• MDF Data Falsification• Feed Clarification Cell

• EXTERNAL• Three Mile Island• Chernobyl• Tokai Mura• 7/7 • Fukushima

Previous Site Programmes

• Quality Circles• TQM• World Class Performance• Team Inspection Response

Local Programmes

• Scope• Customer / Stakeholder• Involvement• Measures• Right Tool• Incentive

The Right Climate

• Clear Vision• Customer Incentives• Stakeholder Convergence• Future Opportunities

Appropriate Tools

• Nuclear Model / SBIs• Fleet Call / Line of Site• ACEMAN• Measures and KPIs• External Capability• Leadership Programme• ICP Focus• Business Improvement Tools• Business Excellence Awards

Challenges

• Supply Chain• Personal Drivers / T&C misalignment• Process Inertia• Organisation Inertia• Risk Aversion

Success Looks Like …. ?

• Contract Extension• Funding Maintained• Acceleration against baseline• Savings against baseline

• Successful New Build Programme• New Missions at Sellafield