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The SAP Fiori revolution at Elia
Gain insight in the Fiori strategy of Elia and how they changed the perception of SAP with several Fiori apps in the short term.
In this presentation we will also step through some Fiori apps for managing expenses (HR app) and IT support (IT app).
01/03/2018 The SAP Fiori revolution at Elia 1
Julien TuerlinckxWouter Lemaire
Joris Cuypers
Agenda
• Chapter 1: Elia / Flexso presentation
• Chapter 2: The challenge
• Chapter 3: The solution
– Skills
– Tools
– Use case 1: Expense app
– Use case 2: Lean app
• Chapter 4: Return on investment
• Chapter 5: Do’s and don’ts
• Chapter 6: Q&A
01/03/2018 The SAP Fiori revolution at Elia 2
ProducersElectricity is produced from
conventional and renewable
energies.
ConsumersUse the electricity fed by the
producer into the power
transmission grids.
Transmission System
OperatorsEnsure that electricity arrives from the
producer to the consumer via the
distribution system operators.
TSOs at the Heart of the Electricity System
01/03/2018 The SAP Fiori revolution at Elia 3
Top 5 Player in the EU TSO Business
11 mioresidents covered
30,528 km2
covered
12,736
MWmaximum load
8,412 kmof lines and cables
800substations
23,000Interventions on the
grid
1,200employees
22,000transmission
towers
Facts & Figures Elia
01/03/2018 4The SAP Fiori revolution at Elia
Flexso Facts & Figures
• 225 consultants
• 36 million euro
• 20% growth per year
• 5% attrition
• 125 active customers
• Projects in 30 countries
• 5000 Cronos consultants
01/03/2018 5
CHAPTER 2: The challenge
• SAP has been at Elia for more than 15 years
– FI, CO, MM, SD, HR, SRM, CRM, etc
• Competition between SAP and other products
– User experience of SAP always undermined
• New Elia staff requesting easier tools
01/03/2018 The SAP Fiori revolution at Elia 6
CHAPTER 3: The solution
• In 2015, first Fiori app at Elia
• Fiori chosen as preferred UX technology
• Preparing for S/4 HANA
01/03/2018 The SAP Fiori revolution at Elia 7
Fiori strategy at Elia
• Fiori is a big change for the SAP team– New skills
• Acquire
• Develop
– New tools• Install (On Premise)
– Gateway *
– IDM
• Consume (Cloud)– Web IDE *
– Build
– Mobile Service
01/03/2018 The SAP Fiori revolution at Elia 8
Acquire/develop new skills
• Elia recruited a couple of Fiori developers– Best practice interview techniques
• Elia organizes internal knowledge transfer– Code review, knowledge sharing sessions
• Learning on-the-job
• Also check-out the SAP training programme for Fiori
https://training.sap.com/trainingpath/Database+%26+Technology-Development-SAP+Fiori
01/03/2018 The SAP Fiori revolution at Elia 9
Skills to acquire/develop
• Development skills– SAP UI5
– Javascript
– Gateway
– XML
– ABAP OO
• All IT profiles are impacted: not only developers, also– Functional consultants (prototyping)
– Security experts (Fiori launchpad catalog/group)
– BI experts (Fiori reporting)
– Business analysts (testing)
01/03/2018 The SAP Fiori revolution at Elia 11
New tools/infrastructure
• WebIDE (Cloud)
• SAP Gateway
• Single Sign-On (recommended)
• SAP IDM (recommended)
• Build / Mendix (Cloud) (recommended)
01/03/2018 The SAP Fiori revolution at Elia 12
SAP Gateway
• SAP Gateway is the front-end server
• Can be used as a hub (multiple back-ends)
• Additional landscape in your architecture
01/03/2018 The SAP Fiori revolution at Elia 14
Reverse Proxy (SAP Web Dispatcher)
Front-End Server
SAP NW Gateway
UI5 libraries
Fiori Apps
Database
Back-End Server
HTTPS (odata)
Trusted RFC
SAP Business Suite
SAP Identity Management (IDM)
• Easier to manage security
• Each app needs
– Gateway role
– Back-end role
– HANA role ?
– BW/BI role ?
• Bundle all roles intoIDM business roles
01/03/2018 The SAP Fiori revolution at Elia 15
Build / Mendix
• Build is the prototyping tool from SAP
• Very useful when building new apps from scratch
• Mendix is a 3rd-party solution (SAP partner)
– Prototyping + Visual development
01/03/2018 The SAP Fiori revolution at Elia 16
Use case 1: Expense app
• Context
– In 2016, Elia rolled-out the SAP standard app (POC)
– After POC evaluation, decision to build a new app
• Main features
– Optical Character Recognition (OCR) using ABBYY
– VISA integration
– 2-tier approval
– Integration with SAP HR and FI-CO
01/03/2018 The SAP Fiori revolution at Elia 17
Demo Expense app
• Scenario 1
– An Elia employee just had lunch
– He enters an expense in the system using OCR
• Scenario 2
– After a business trip, an Elia employee enters his expense
01/03/2018 The SAP Fiori revolution at Elia 18
01/03/2018 The SAP Fiori revolution at Elia 22
4. Fill out the remaining
fields and add attendees (only for meals)
Expense app: recap
• Business benefits
– Quick: Less working time spent on administrative process
– Easy: Great feedback from end users
– Paperless: Fully digital flow
– Anywhere: Responsive app available on smartphones, tablets, PCs
– Anytime: Thanks to the VPN, no need to be at the office to submit your expense
01/03/2018 The SAP Fiori revolution at Elia 24
Use case 2: Lean app
• Context
– Elia uses Jira to manage all their SAP tickets/change requests
– Elia adopted Lean in 2016 (Daily Stand-Up Meetings)
– A “Lean app” was developed to support those meetings
01/03/2018 The SAP Fiori revolution at Elia 25
Demo Lean app
• Scenario
– Daily Stand-Up Meeting for an SAP team
– Bottleneck detection (heat map)
– Blocking issues
– Status of tickets of all team members
– Mood of the day/metrics
01/03/2018 The SAP Fiori revolution at Elia 26
CHAPTER 4: Return on investment
Average work for Fiori app:
- SAP standard app (out-of-the-box): < 1 md
- SAP standard app with enhancements: ~ 5 md
- Simple custom-built app (eg Lean app): ~ 10 md
- Complex custom-built app (eg Expense): ~ 40 md
01/03/2018 The SAP Fiori revolution at Elia 33
CHAPTER 5: do’s and don’ts
- Agree on the layout (use Build)
- Define first the data model
- Use WebIDE for development (Cloud)
- Keep business logic in the back-end ! (MVC)
- Keep target device in mind (cfr device strategy)
- Test on different browsers (cfr browser strategy)
- Keep it simple
- Well structured UI5 project
- Reusable JavaScript
01/03/2018 The SAP Fiori revolution at Elia 34
CHAPTER 7: Q&A
Resources- https://help.sap.com/viewer/p/SAP_FIORI_OVERVIEW
- https://training.sap.com/trainingpath/Database+%26+Technology-Development-SAP+Fiori
- https://blogs.sap.com/2013/01/24/a-simple-overview-on-sap-netweaver-gateway/
- https://www.sap.com/developer/topics/sap-webide.html
- https://experience.sap.com/documents/sap-ux-strategy.pdf
- https://www.build.me/
- https://www.mendix.com/blog/build-mendix-apps-sap-cloud-platform-just-5-minutes/
- https://www.sapfioritrial.com/
- https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/
- https://sapui5.hana.ondemand.com/sdk/iconExplorer.html
01/03/2018 The SAP Fiori revolution at Elia 35