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The SAP Fiori revolution at Elia Gain insight in the Fiori strategy of Elia and how they changed the perception of SAP with several Fiori apps in the short term. In this presentation we will also step through some Fiori apps for managing expenses (HR app) and IT support (IT app). 01/03/2018 The SAP Fiori revolution at Elia 1 Julien Tuerlinckx Wouter Lemaire Joris Cuypers

The SAP Fiori revolution at Elia - sapience.be business roles 01/03/2018 The SAP Fiori revolution at Elia 15. Build / Mendix • Build is the prototyping tool from SAP • Very useful

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The SAP Fiori revolution at Elia

Gain insight in the Fiori strategy of Elia and how they changed the perception of SAP with several Fiori apps in the short term.

In this presentation we will also step through some Fiori apps for managing expenses (HR app) and IT support (IT app).

01/03/2018 The SAP Fiori revolution at Elia 1

Julien TuerlinckxWouter Lemaire

Joris Cuypers

Agenda

• Chapter 1: Elia / Flexso presentation

• Chapter 2: The challenge

• Chapter 3: The solution

– Skills

– Tools

– Use case 1: Expense app

– Use case 2: Lean app

• Chapter 4: Return on investment

• Chapter 5: Do’s and don’ts

• Chapter 6: Q&A

01/03/2018 The SAP Fiori revolution at Elia 2

ProducersElectricity is produced from

conventional and renewable

energies.

ConsumersUse the electricity fed by the

producer into the power

transmission grids.

Transmission System

OperatorsEnsure that electricity arrives from the

producer to the consumer via the

distribution system operators.

TSOs at the Heart of the Electricity System

01/03/2018 The SAP Fiori revolution at Elia 3

Top 5 Player in the EU TSO Business

11 mioresidents covered

30,528 km2

covered

12,736

MWmaximum load

8,412 kmof lines and cables

800substations

23,000Interventions on the

grid

1,200employees

22,000transmission

towers

Facts & Figures Elia

01/03/2018 4The SAP Fiori revolution at Elia

Flexso Facts & Figures

• 225 consultants

• 36 million euro

• 20% growth per year

• 5% attrition

• 125 active customers

• Projects in 30 countries

• 5000 Cronos consultants

01/03/2018 5

CHAPTER 2: The challenge

• SAP has been at Elia for more than 15 years

– FI, CO, MM, SD, HR, SRM, CRM, etc

• Competition between SAP and other products

– User experience of SAP always undermined

• New Elia staff requesting easier tools

01/03/2018 The SAP Fiori revolution at Elia 6

CHAPTER 3: The solution

• In 2015, first Fiori app at Elia

• Fiori chosen as preferred UX technology

• Preparing for S/4 HANA

01/03/2018 The SAP Fiori revolution at Elia 7

Fiori strategy at Elia

• Fiori is a big change for the SAP team– New skills

• Acquire

• Develop

– New tools• Install (On Premise)

– Gateway *

– IDM

• Consume (Cloud)– Web IDE *

– Build

– Mobile Service

01/03/2018 The SAP Fiori revolution at Elia 8

Acquire/develop new skills

• Elia recruited a couple of Fiori developers– Best practice interview techniques

• Elia organizes internal knowledge transfer– Code review, knowledge sharing sessions

• Learning on-the-job

• Also check-out the SAP training programme for Fiori

https://training.sap.com/trainingpath/Database+%26+Technology-Development-SAP+Fiori

01/03/2018 The SAP Fiori revolution at Elia 9

01/03/2018 The SAP Fiori revolution at Elia 10

Skills to acquire/develop

• Development skills– SAP UI5

– Javascript

– Gateway

– XML

– ABAP OO

• All IT profiles are impacted: not only developers, also– Functional consultants (prototyping)

– Security experts (Fiori launchpad catalog/group)

– BI experts (Fiori reporting)

– Business analysts (testing)

01/03/2018 The SAP Fiori revolution at Elia 11

New tools/infrastructure

• WebIDE (Cloud)

• SAP Gateway

• Single Sign-On (recommended)

• SAP IDM (recommended)

• Build / Mendix (Cloud) (recommended)

01/03/2018 The SAP Fiori revolution at Elia 12

The architecture

01/03/2018 The SAP Fiori revolution at Elia 13

SAP Gateway

• SAP Gateway is the front-end server

• Can be used as a hub (multiple back-ends)

• Additional landscape in your architecture

01/03/2018 The SAP Fiori revolution at Elia 14

Reverse Proxy (SAP Web Dispatcher)

Front-End Server

SAP NW Gateway

UI5 libraries

Fiori Apps

Database

Back-End Server

HTTPS (odata)

Trusted RFC

SAP Business Suite

SAP Identity Management (IDM)

• Easier to manage security

• Each app needs

– Gateway role

– Back-end role

– HANA role ?

– BW/BI role ?

• Bundle all roles intoIDM business roles

01/03/2018 The SAP Fiori revolution at Elia 15

Build / Mendix

• Build is the prototyping tool from SAP

• Very useful when building new apps from scratch

• Mendix is a 3rd-party solution (SAP partner)

– Prototyping + Visual development

01/03/2018 The SAP Fiori revolution at Elia 16

Use case 1: Expense app

• Context

– In 2016, Elia rolled-out the SAP standard app (POC)

– After POC evaluation, decision to build a new app

• Main features

– Optical Character Recognition (OCR) using ABBYY

– VISA integration

– 2-tier approval

– Integration with SAP HR and FI-CO

01/03/2018 The SAP Fiori revolution at Elia 17

Demo Expense app

• Scenario 1

– An Elia employee just had lunch

– He enters an expense in the system using OCR

• Scenario 2

– After a business trip, an Elia employee enters his expense

01/03/2018 The SAP Fiori revolution at Elia 18

01/03/2018 The SAP Fiori revolution at Elia 19

1. Fiori Launchpad

01/03/2018 The SAP Fiori revolution at Elia 20

2. Click OCR and pick a

file

01/03/2018 The SAP Fiori revolution at Elia 21

3. Most fields are defaulted

01/03/2018 The SAP Fiori revolution at Elia 22

4. Fill out the remaining

fields and add attendees (only for meals)

01/03/2018 The SAP Fiori revolution at Elia 23

5. For hotel, add

« subitems »

Expense app: recap

• Business benefits

– Quick: Less working time spent on administrative process

– Easy: Great feedback from end users

– Paperless: Fully digital flow

– Anywhere: Responsive app available on smartphones, tablets, PCs

– Anytime: Thanks to the VPN, no need to be at the office to submit your expense

01/03/2018 The SAP Fiori revolution at Elia 24

Use case 2: Lean app

• Context

– Elia uses Jira to manage all their SAP tickets/change requests

– Elia adopted Lean in 2016 (Daily Stand-Up Meetings)

– A “Lean app” was developed to support those meetings

01/03/2018 The SAP Fiori revolution at Elia 25

Demo Lean app

• Scenario

– Daily Stand-Up Meeting for an SAP team

– Bottleneck detection (heat map)

– Blocking issues

– Status of tickets of all team members

– Mood of the day/metrics

01/03/2018 The SAP Fiori revolution at Elia 26

01/03/2018 The SAP Fiori revolution at Elia 27

1. Pick a team and

select dates

01/03/2018 The SAP Fiori revolution at Elia 28

2. Bottleneck detection

01/03/2018 The SAP Fiori revolution at Elia 29

3. Status of blocking

issues

01/03/2018 The SAP Fiori revolution at Elia 30

4. Team overview

01/03/2018 The SAP Fiori revolution at Elia 31

5. Personal overview

01/03/2018 The SAP Fiori revolution at Elia 32

6. Metrics / mood of the

day

CHAPTER 4: Return on investment

Average work for Fiori app:

- SAP standard app (out-of-the-box): < 1 md

- SAP standard app with enhancements: ~ 5 md

- Simple custom-built app (eg Lean app): ~ 10 md

- Complex custom-built app (eg Expense): ~ 40 md

01/03/2018 The SAP Fiori revolution at Elia 33

CHAPTER 5: do’s and don’ts

- Agree on the layout (use Build)

- Define first the data model

- Use WebIDE for development (Cloud)

- Keep business logic in the back-end ! (MVC)

- Keep target device in mind (cfr device strategy)

- Test on different browsers (cfr browser strategy)

- Keep it simple

- Well structured UI5 project

- Reusable JavaScript

01/03/2018 The SAP Fiori revolution at Elia 34

CHAPTER 7: Q&A

Resources- https://help.sap.com/viewer/p/SAP_FIORI_OVERVIEW

- https://training.sap.com/trainingpath/Database+%26+Technology-Development-SAP+Fiori

- https://blogs.sap.com/2013/01/24/a-simple-overview-on-sap-netweaver-gateway/

- https://www.sap.com/developer/topics/sap-webide.html

- https://experience.sap.com/documents/sap-ux-strategy.pdf

- https://www.build.me/

- https://www.mendix.com/blog/build-mendix-apps-sap-cloud-platform-just-5-minutes/

- https://www.sapfioritrial.com/

- https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/

- https://sapui5.hana.ondemand.com/sdk/iconExplorer.html

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