The Role of the Department Chair James L Rosenberger Professor of Statistics Penn State University Salt Lake City, Utah 27 July 2007

The Role of the Department Chair

James L RosenbergerProfessor of Statistics

Penn State University

Salt Lake City, Utah27 July 2007

Department of Statistics

Outline

• Creating and Implementing a Vision• Qualities of a good chair• Transparent Decision Making


Vision

• Creating a vision statement for the department helps faculty staff and graduate students understand the mission of the department.

• Understand the priorities that drive the department

• Build a set of Goals which reflect the “Ends” you wish to achieve.


What is a Vision Statement

• A statement to encapsulate the motivating forces behind the department:• Should meet: The SMART and GLUE tests

• S.M.A.R.T. (Specific, Measurable, Achievable, Relevant, and Timebound)

• G.L.U.E. (Guide, Legitimize, Unify, Energize)

• What does the department want to achieve and become?


Example from Penn State

• Vision Statement• The Eberly College of Science is the home of

the basic biological, physical, and mathematical sciences at Penn State. We are proud to be a vibrant scientific community that has emerged as a premier center of education and research. We are proud of our students, our alumni, our staff, and our faculty. We are the Penn State Eberly College of Science and we are making a difference in the world.


Mission Statement

• The Eberly College of Science is the home of the basic sciences at Penn State, one of the nation’s leading research universities. The college’s fundamental mission is to generate and disseminate knowledge in the basic sciences to further the physical, economic, and intellectual well-being of the Commonwealth, the nation, and the world.

…


Mission Statement (cont)

• This mission includes advancing the frontiers of knowledge in the physical, biological, and mathematical sciences; providing access to a rich educational experience that will motivate and enable all of our students to seek the highest levels of intellectual achievement and personal growth; and sharing our knowledge, discoveries, and inventions with the people of the Commonwealth, the nation, and the world.


Example from Penn State

• Goals (Eberly College of Science)• Enhance academic excellence• Improve the quality of the student experience• Promote world-class science• Enhance outreach• Build a more considerate and civil community• Release resources to support growth and

improvements, and find new sources of funds


Goal 1 from Penn State (cont)

• Develop strategies to achieve the goals• E.g. Enhance academic excellence

• Strategies– Make ECOS the college of choice for outstanding faculty– Make ECOS the college of choice for outstanding students– Make ECOS the college of choice for outstanding staff– Build a broad sense of intellectual community– Maximize reputation through publicity about success

» Awards for faculty and students» Invitations of eminent speakers and guests

– Continue program of external reviews– Improve the quality of the department facilities

» Computing, offices, lounges, appearance


Goal 2 from Penn State (cont)• Develop strategies to achieve the goals

• E.g. Improve the quality of student experiences• Strategies (used by the department of statistics)

– Increase the number of quality tenure track faculty– Add or revise courses and programs to remain current

» Undergraduate major and minor» Professional Master of Applied Statistics program

– Improve student advising (graduate and undergraduate)– Improve teaching and learning by sharing instructional innovations

and resources» Hire an instructional designer to assist with course materials

(online and resident instruction)» Develop online courses for certificate program, which improve

in class course material and resources– Work to increase diversity of students (e.g. more US grad students)– Improve the climate for minority and underrepresented students


Qualities of a good chair

• Consistency• Know the basis for decisions

• Salary,

• course buyouts,

• teaching assignments

• Transparency• Faculty and staff should understand the basis for

decisions

• Decisions should withstand scrutiny by all


Qualities (cont.)

• Integrity• If you say it, mean it.• Walk the talk• Be trustworthy

• Because of your role, every word is noted and remembered.

• I saved my email so I could remember what I promised.


A Healthy Department

• Know your mission• Research• Teaching• Outreach/collaboration/consulting• Service

• Build on Strength• Hiring• Recruiting• Assigning committee duties and teaching


Healthy (cont)

• Celebrate• Recognize and celebrate achievements

• Faculty, – Promotions, Grants, Honors, Publications

• Staff, – Promotions, new skills and achievements

• Students– Awards for teaching, etc

• Nominate (or charge a committee) for awards• Local and national awards


Healthy (cont)

• Examples of building on strength• Re-energize faculty members in transition

• Increased teaching load

• Travel fund between grants

• Faculty who all love their work • “Make ‘your department’ the department of

choice for outstanding faculty”– Appropriate salary

– Realistic teaching loads for adequate time for research

– Support (computer, staff, etc.)

– Recognition for contributions


The Engaged Department

• Goal: The engaged department• All members pulling toward the same goal• Faculty who want to do their part• Staff who understand the mission and

priorities


Faculty Meetings

• Held Monthly (my style), should be fun.• Has a social aspect – people see each other.• Analogy with Boards of Directors (faculty)

• Reports, Robert’s Rules, • Celebrate events• Include student reps, and staff member

• Strategic Planning sessions • Evenings, meals, group discussions.

• Include staff, student reps,


Accessibility

• How to be accessible without becoming mired• Email efficient for much communication

• Respond within a reasonable time (24 hours?)– If final answer not known, respond with what you

know, and promised by when you will find out.

– If on vacation, use auto-response with a substitute named.

• Have predictable times your door is open• Or have your secretary schedule appointments

• Walk around on occasion to signal availability


Difficult decisions and people

• How to handle difficult decisions and complex issues

• Discuss it in person• Walk down the hall and inquire first

• Be sure to make clear your limitations (financial, etc.)

• After a discussion, immediately confirm in writing by email, ending with:

• Please let me know if this is not your understanding, or

• Please confirm my understanding of how we agreed to resolve this.

• It is hard for someone to get angry at your for something they agreed to.


Development – fund raising

• How to raise funds - What can a Dept Chair do?• Develop the case for support - set priorities.• Know your development officer.• Communicate with your graduates• Spend gifts - in ways that reflect well on you.• Be a talent scout• …


Development (cont)

• What can a Dept Chair do?• Meet with donors and prospective donors• Provide and demonstrate good stewardship• Establish an advisory board• Be a donor yourself• Continue to what you do best

• Foster learning and discovery…

• Alumni remember…


Conclusions

• Chairing a department provides opportunities for leadership and shaping the culture and success for the future.• Create a climate for success and excellence• Respect for all members of the department • Fairness and trustworthiness in all decisions

• Success follows from building a winning team


References

Higgerson, M.L. (1996) Communication Skills for Department Chairs. Bolton, MA: Anker Publishing Co. Inc.

Tucker, Allan (1984) Chairing the Academic Department: Leadership among Peers. 2nd edit. New York: American Council on Education, Macmillan Publishing Co.

Ferren, A.S. and Stanton W.W. (2004) Leadership through Collaboration. American Council on Education, Praeger.


References (cont)

• John Stahl-Wert and Ken Jennings (2007) Ten Thousand Horses How Leaders Harness Raw Potential for Extraordinary Results. Berrett-Koehler Publishers, Inc.

• William P. Chait, William P. Ryan, and Barbara E Taylor. (2005) Governance as Leadership. John Wiley & Sons, Inc.

Documents

The Role of the Department Chair James L Rosenberger Professor of Statistics Penn State University Salt Lake City, Utah 27 July 2007