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The Role of Information Technology in Crisis

Management

Mohamed Fakhri, Naglaa Sayed Abdelrehem, Fathi Ahmed Amer moh.fak.mah1962@gmail.com, Naglaasayed.fci@gmail.com, fathy.amer@must.edu.egy

Abstract:

Nations that haven't taken measures to prevent threats to their interests and national security calling for such threats to undermine them. The truth is that there is no country in the world far from the dangers of crises and disasters. The crises and disasters have accompanied man since his presence on the surface of the earth and dealt with it according to its possibilities and tools to reduce its effects. In this paper we made a simplified survey about the crisis management and the role of the information technology in the crisis management to use the maximum possible capabilities in the field of information and communication technology to support the decision of crisis centers and upgrade them to overcome the various disasters.

1. Introduction The events of September demonstrated the importance of finding effective means

of communication during crises, as some terrestrial and mobile networks are

shrinking under heavy communication density. And therefore, the importance of

communication to reach a successful confrontation has emerged ... The more direct,

flexible and flexible means of communication, the more easily and effectively the

goals were achieved. ICT contributes to disaster management in a scientific manner

and highlights the importance of the role of information and decision support

systems to ensure the success of coordination and integration factors for the

implementation of counter-plans. The role of information and communication is

shown by taking the necessary measures to connect the confrontation systems,

integrate performance and eliminate the difficulties of confrontation. to strengthen

the confidence of society and the public opinion towards the organs of the state. The

use of modern technologies and computers in the field of crisis management is a

new addition to the uses of computer in the science of management and in

particular the science of crisis and disaster management, rational management is

more rational and is required with increasing population growth and speed of life

and current life and also the constraints and environmental, climatic and global

impacts. The computer and communication technology were used in many areas

during the crisis management, from the stage of information gathering through

analysis, scenario building, evaluation of alternatives, and even presentation of the

situation to the decision maker.

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2. survey

To develop a future vision and vision for a national crisis management center at

the state level within the framework of an integrated national system to coordinate

the efforts of state agencies in the field of prevention, containment and response to

crises and disasters. In order to secure vital goals and achieve the supreme national

interests of the State. Information and Communication. The crisis is a source of

danger and is the beginning to be a shock. It is characterized by a sudden escalation

that undermines the alternatives to counter rapid events and threatens the stability

of the enterprise and the infrastructure and requires non-modular organizational

systems and technological systems. The study focused on achieving three technical

systems: a computer system, communication system, and the media system

Figure 1 three technical systems included in the study

Confronting crises and disasters requires the creation of modern technological

systems to deal with the effects of sudden variables facing disasters of the national

level requires control. In the capacities and possibilities and good employment in a

regulatory framework characterized by a high degree of effective communication

that provides coordination between the organs of the state, which reduces the

impact of the disaster.

2.1 Crisis Management Planning

A general framework for the activities of the Crisis Management Center for

the integration of activities within a period of time during which the

identification and evaluation of decision alternatives and the implementation

scenarios for each decision will be taken advantage of:

communication system

media system

computer system

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Figure 2 Crisis Management advantages

The contribution of information technology in the field of crisis management can

be visualized through the tools of information and communication systems, including

the following:

Figure 3 The contribution of information technology in the field of crisis management

2.2 Digital Computer System

It Is an integrated system to support the decision and the possibility of

automatic transmission of information through networks, devices, and

applications to automate the work cycle in the stages of management,

whether crisis or disaster. Through a network of computers linking: networks

of governorates and networks of ministries and networks of bodies and

networks of information centers and the field center and media studio. The

communications system includes hotlines and data transmission lines

between the National Center and various information centers and a field

vehicle to transfer the event to the National Crisis Management Center, using

the fourth-generation mobile phone networks and the immediate call system

for the management and support staff.

Early warning and remote sensing systems.

Information Technology, Knowledge Management and Geographic Information Systems

Local computer networks, widespread and modern digital Evolution of multimedia and satellite media technology

Networks of computers and communications as information technology.

Database systems at all stages and levels.

Modern and smart thinking and training

systems and replicators.

Satellite systems in all fields.

Panorama devices, smart blackboards and insurance cards.

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2.3 Media System

One of the sources of access to information from media sources and

satellite news channels (immediate source - continuous update).

2.4 Media Studio

it is a photography studio equipped with cameras, recording and editing

equipment to achieve live broadcast and broadcast events to the public

through the media spokesman.

2.5 Building systems

(Computers - communications - media)

A modern and effective mechanism for managing crises and disasters and

a great challenge to confront them and to limit the elements of surprise and

threat, but must be accompanied by the development of the organizational

structure of crisis and disaster centers at all levels with the development of

tasks and work methodology to suit the proposed technological systems. And

the adoption of integrated systems on data, information, knowledge, wisdom

and intelligent systems in the various stages of crisis and disaster

management, which require the full development of the proposed entity

through the development: the organizational structure of the National

Center. And the working methodology of the management and method of

coordination.

Conclusion

unexpected

Tight time A threat

information

ambiguity

Information

System

Modules

Scenarios Prediction

Media System

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3. Conclusion

What's New in the Search are to activate the maximum possible capabilities in

the field of information and communication technology to support the decision

of crisis centers and upgrade them in the style of the world, developing a system

of forecasting and early warning mechanism for disaster and disaster

management through applications and digital mapping systems of the state,

Formulate a comprehensive proposal for a national technological system

effective for responding to crises and disasters and using all the available

technologies (communications and information) based on the experience and

coping mechanisms and tools available in different areas of management. And

the proposal is to build a mechanism and a scientific-technological system for

crisis and disaster management to achieve the following:

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