The Research on Credibility of Knowledge Management System

Wang FanLinDepartment of AccountingCapital University of Economic BusinessBeijing, China

Proceeding of IEEE International Conference on Advanced Management Science (ICAMS), 9-11 July 2010, Chengdu, China.

ProblemKnowledge management should

be the important link of information chain

The knowledge control information credibility the various factor influence, technical factor and the personnel factor is most important

ProblemEconomic crisis sweeping the

globe In the traditional in the

information age takes long time to be dominant disaster

But in the information systems built up by the Internet era greatly shorten the process

How to enhance the credible level of KMS?

MethodologyFocus on the credibility issues of

management information systems

Use empirical methods to make mathematical analysis and a questionnaire survey

Analysis of the credibility of technical

Simulation method for research can be used to evaluate the credibility of design process and the credibility of the knowledge platform

1. Design to determine the object of study and the goals to achieve

2. Identify evaluation index system and evaluation model

3. To determine the evaluation program set4. Analyze the output results from business

process simulation

Analysis of the credibility of staffInternal and external causesAnalyzed staff’s credibility of

description qualityFrom:

◦Human mind emotions◦Behavior

ResultIndicators design to be the key of this

studyDesign of technical analysis indicators paper attempts to identify the following seven indicators as object of study

1) the degree of application in modular design

2) complete degree of files design

3) application functionality degree of database design

4) the sole degree for code designed

5) the frequency of prompt error in input design

6) the accuracy of output design

7) the rating of security design

ResultDesign of personnel evaluation

indicators External Factors

The size of designer’s unit Employee’s salary Degree of competition in the industry

Internal Factors Physical condition Mental state Technical capability Work experience Learning ability

TABLE 1 STAFF VALUATION INDICATORS AND VARIABLE NAME

Conclusion This article conducts a qualitative description and

quantitative analysis about the credibility of management information system

While the large international software companies performed better, will influence credibility of knowledge system design and level of credibility knowledge system

The credibility of the knowledge system design are influenced by the external environment and internal factors, culture and identity of employees play an important role

The more complex knowledge software systems, their requirements of the soft constraints on the credibility of the more obvious effects

RecommendationsTo improve a company's culture, and

enhance the software development company employee identity

A clear motive of the users' demanding should be reflected in the system design goals

Quality assurance measures of knowledge information should be extended to the design and implementation aspects of the knowledge platform

Evaluating Papers1. What related work is being undertaken?

◦ Defined knowledge credibility

2. What is the motivation for the work?◦ Knowledge management should be the

important link of information chain from the economic crisis of internet era the effect will must faster. How to enhance the credible level of KMS?

3. What techniques are in use?◦ empirical methods to make mathematical

analysis and a questionnaire survey

4. What are the findings of the papers?◦ This article conducts a qualitative description and

quantitative analysis about the credibility of management information system, Indicators design as a key of this study

5. How does it help me?◦ Understand the aspect of design and acquired the

Indicator to evaluate our design process and Security System

6. Why am I studying this aspect of the  problem?◦ My MKS design needs reference to gain credibility of

system and the result of paper shows many reverent aspect to be a guidance to enhance my old function less KMS which just can be as a database and not many more