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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
The relationship between customer loyalty and customer satisfactionBowen, John T;Chen, Shiang-LihInternational Journal of Contemporary Hospitality Management; 2001; 13, 4/5; ProQuest Centralpg. 213
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.