Embed Size (px)
Citation preview
The Rail Europe Difference
When you choose Rail Europe, you are working with the industry leader. Rail Europe offers exclusive rail products and a comprehensive website, with a resource section dedicated to the travel professional. You will be able to access and utilize the following:
NEW travel agent website including easy to view order history, • bookings in progress, and earned commissions and fees
Download or print customizable brochures •Ability to add a service fee (100% to the agency) •Product Fact Sheets available for products and services•Rail Pass Finder – let us choose the right pass for your clients•TRAC• ® – become a European Rail Expert with our online courseUnique specials and promotions •AD75s on passes and agent discounts on Eurostar & Thalys•E-Tickets - available on all domestic routes within France, •
international high-speed routes departing from France and on Eurostar (between London, Paris and Brussels)
Online tutorials•
Contact Rail Europe:
For Sales Support
•1.866.589.4953 •US:[email protected] •Canada:[email protected] •Mexico/LatinAmerica:[email protected] (8:30am to 6:30pm CT)
For Bookings and Reservations
•USandCanadaagent.raileurope.com •US1.888.438.RAIL •Canada1.800.361.RAIL •Mexico001.800.726.1936 •CentralAmerica+1.847.916.1095 •Groups1.800.462.2577
Receive immediate live help with your online bookings and product questionswithRailEurope’slivehelpforagents.Itisconvenientlyavailabletoyouweekdaysfrom9:00AMto8:30PMET.
2010Travel AgentResource Guide
agent.raileurope.com
New FoR 2010New Agent Site - Rail Europe’s new and improved agent web-site has an updated look and feel, better search functionality and new features to enhance your booking experience. We offer training on how to use our website via one-hour webinar sessions conducted by a member of our expert sales force held on a weekly basis. Reserve your spot by registering on agent.raileurope.com under the “Travel Agent Resources” tab.
Amtrak - Rail Europe is now your one stop shop for domestic rail as well. We offer Amtrak tickets and passes with our easy-to-use booking engine.
Top of europe and Ticino - This 5-day / 4-night Swiss rail and hotel package takes clients from glaciers to palm trees and includes rail travel to Interlaken or Grindelwald, an excursion to the mountain peak of Jungfraujoch and travel to Lugano; the sunny side of the Alps.
Paris Pass - The Paris Pass is a smart-chip card that gives your client free reign on public transportation in central Paris and priority entry to major museums and monuments. Available for 2, 4, or 6 consecutive days, your client can choose between the Metro, tramway, a variety of bus lines, even the Montmartre funicular railway. It all adds up to easy entry and more ways to get there. It can also get them discounts at restaurants and shops.
Central europe Triangle Pass - The Central Europe Triangle Pass is a great way to see the most popular cities in Central Europe and get one-way rail travel between Vienna, Budapest and Prague, or Vienna, Prague and Salzburg. Your client may choose from two rail itineraries, start in the city of their choice and travel in any direction.
Live Help online
2010 Travel Agent Resource Guide
agent.raileurope.com
Printed in USA. TARGSOT WA #601486663SOT CA #2053098-20
Printed on Recycled Paper
ThE RAil AGEnT CouRsE: TRAC®
Join the thousands of agents who have already discovered the benefit of becoming a European Rail Expert:
Earn3ContinuingEducationUnitsfromTheTravelInstitute•Learn how to qualify your clients to find the best product to suit •their needs Review product details, rail maps and more •Find out more about Rail Europe’s unique online tools•
It’seasy–justvisitagent.raileurope.comandclickonTRACunderthe Travel Agent Resources tab.
Review the course training material at your own pace online and take the test. You will receive a certificate and marketing materials upon successful completion of the course. You will also be eligible for special TRAC agent promotions.
Group TravelWhatever the group, we’re your rail guide; from cultural programs to faith based travel, student groups to corporate incentives, and ofcoursewineandgourmetclubs,tonamejustafew.
Our multilingual group travel specialists offer personalized service, along with competitive rates and assist over 200,000 travelers a year. We’re ready to answer all your questions about rail travelandpricingtogetyourjourneystartedontherighttrack.
Rail europe offers rates for groups of 10 or more on:
. Point to point tickets
.High-speedtrains(TGV,Thalys,Eurostar,AVE&others)
. Rail passes for one or more countries
. Scenic and overnight trains
. Luggage handling, onboard catering and train charters
. Advance reservations for seats, sleepers and couchettes
RAIL eURoPe eNHANCeMeNTS
If yourgroup requiresprivacyorsimplyprefersmoreexclusivetravel,wecanarrange forexclusivecarriagesorcharters. Ifan exclusive train car isn’t enough for your group, now you can charter a whole train for your group’s sole use. Rail Europe also offers fast & efficient luggage service on select routes, so your group can travel stress-free knowing their luggage will arrive as quickly as they do. We can even organize for a meal of regional cuisine to be served onboard.
SPeCIAL oFFeRS
Your clients will receive a 5% discount on select add-on products for groups of 10 or more. On Golden Tours motorcoach excursions groups receive 1 free tour with 15 paid tours, including free pick-up at your central London hotel.
CoNTACT US
For groups of 10 or more passengers traveling togetherPhone: 1.800.462.2577Monday - Friday 9:00AM - 5:30 PM eTFax number: 1.888.337.4247www.raileurope.com/groups
ISO 9001:2008FS 532238
Contact Center Processes only
twitter.com/raileurope
facebook.com/raileurope blog.raileurope.com
youtube.com/raileurope
Follow Us online:
